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2009 State of the India SMB Market Q-Pulse Wave 3 - Is the Downturn Over? SMBs Poised for Rebound-QP3,2009 Results and Outlook for QP4,2009

¸®¼­Ä¡»ç Access Markets International (AMI) Partners, Inc.
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US $ 9,500 £Ü 11,319,200 PDF By E-mail (Enterprise Wide Access)


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Abstract

Description

This report summarizes the findings of the third wave of AMI' s quarterly tracker (Q-Pulse) survey conducted among small (1-99 employees) and medium (100-999) businesses (SMBs) in India. The survey was completed among a representative sample of the top business decision makers and/or technology decision makers during September and October of 2009.

These findings were compared to the first and second waves of Q-Pulse (QP1 2009 and QP2 2009), and prior AMI survey research (Q4 2008), as relevant.

The main study objectives include the following:

  • Understanding the impact of the economic environment on IT purchase decision-making from an SMB perspective.
  • Identifying IT and telecom-related mindsets, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009 - in particular as the impact of the economic stimulus is felt and the current recession gives way to an improving economy.
  • Determining shifts in ICT quarterly spending (QoQ) by comparison across major product categories.
  • Tracking changes in buying process and buying criteria.

Table of Contents

  • Executive Summary
  • Objectives, Scope and Methodology
  • India SMB Q-Pulse Survey Process
  • India SMB Weighting Factors by Employee Size and Sampling
  • Pool by Type of Business
  • Economic Impact on SMBs/Business Actions
  • India SMB Perceptions & Reactions to the Downturn
  • India SMB Perceptions & Reactions to the Downturn by Vertical
  • India SBs Weathering the Storm
  • India MBs Weathering the Storm
  • India SMBs Weathering the Storm by Vertical
  • India SMBs Cost Cutting Plans Next 3-6 Months
  • India SMBs Cost Cutting Actions Next 3-6 Months by Vertical
  • India SMBs Gauging the Government Response to the Economic Crises
  • India SMBs Awareness of Economic Stimulus Programs
  • India SMBs Government Response to Economic Crises and Awareness of Economic Stimulus Programs
  • India SMB Actions Being Considered to Increase Revenues
  • India SMB Actions Being Considered to Increase Revenues by Vertical
  • ICT Adoption/Strategic Importance Mindset
  • AMI' s Three Waves of Adoption
  • India SMB: ICT Penetration & Adoption Process
  • India SMB Importance of Strategic IT Issues
  • Current Usage and Future Purchase Plans
  • Current and Future Purchase Plans Summary
  • India SMB IT Product/Services Purchases: Last 3 Months
  • India SB IT Products Intentions vs. Purchases: Quarter-over-Quarter Predictability Tool
  • India MB IT Products Intentions vs. Purchases: Quarter-over-Quarter Predictability Tool
  • India SMB IT Product Unit Purchases: Last 3 Months
  • India SMB Outsourced IT Services Usage
  • India SMB IT Buying: Type of Software Purchased in Last 3 Months
  • India SMB IT Purchase Plans in Next 3 Months
  • India SMB IT Product Unit Purchases: Next 3 Months
  • India SMB Planned Usage of Outsourced IT Services
  • India SMB IT Spending: Type of Software Planned for Purchase in Next 3 Months
  • India SMBs Planned Windows 7 Operating System Overview
  • India SMB Operating Systems Usage
  • India SMB - Interest in Types of SaaS and ITaaS
  • India SMB Software-as-a-Service (SaaS) Applications Overview
  • India SMB Managed Services Usage
  • India SMB Printing Overview
  • Market Opportunity Assessment/Total Addressable Market
  • Total ICT Spending Summary
  • India SMB IT Products/Services Purchasing: Current and Planned
  • India SMB Total ICT Market Quarterly Spending
  • India SMB Quarterly Spending Shifts: SB vs. MB
  • India SMB Total Market ICT Spending by Category
  • India SMB Average ICT Spending by Product: Last 3 Months
  • India SMB Average ICT Spending by Product: Next 3 Months
  • Media Usage and Future Investments
  • India SMBs Social Media and Search Engine Usage
  • India SB Focus of Significant Technology Investments
  • India MB Focus of Significant Technology Investments
  • Competitive Landscape
  • India SMB: Computing Products Competitive Landscape -
  • Current Brand Ownership
  • India SMB: Networking, Security, Storage and Telecom Products Competitive Landscape - Current Brand Ownership
  • India SMB: Computing Products Competitive Landscape -
  • Future Brands Being Considered
  • India SMB: Networking, Security, Storage and Telecom Products Competitive Landscape - Future Brands Being Considered
  • Routes-To-Market & Channel Partner Perspective
  • India SMB Channel Utilization: Percent of SMBs Utilizing Channels for Recent IT Purchases
  • India SMB Channel Utilization: Outsourced IT Services Providers
  • Appendix
  • India SMB Sample Breakout by Employee Size and Vertical Industries
  • India SMB Universe Firmographics: Market Sizing by Employee Size, Vertical Industries, Annual Revenues and # of PCs
  • India SB Firmographic Overview by Employee Size
  • India MB Firmographic Overview by Employee Size
  • India SMB Firmographic Overview by Vertical
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