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시장보고서
EMEA Hosted IP Telephony and VoIP Access Services Markets
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Abstract
This Frost & Sullivan research service entitled EMEA Hosted IP Telephony and
VoIP Access Services Market provides segment analysis along with forecasts by
business size, geographic analysis by country/region, and pricing comparison
between services. In this study, Frost & Sullivan's expert analysts thoroughly
examine the following markets/applications/technologies: Centrex IP, IP
Centrex/Hosted IP PBX, and VoIP Access.
This analysis is available through our IP Communications Growth Partnership
Services program. With this program, clients receive industry-leading market
study such as this, along with technical and econometric data and many
interactive features including analyst inquiry time and client councils.
Table of Contents
1. Market Overview
- 1. Market Overview
- 1. Executive Summary
- 2. Scope of Study and Market Segmentation
- 3. Research Methodology
- 4. Related Research Services
2. Market Analysis
- 1. Market Analysis
- 1. Introduction
- 2. Industry Challenges
- 3. Market Drivers
- a. Increasing IP Adoption Facilitates Growth of Hosted IP Telephony
Services
- b. Lower Total Cost of Ownership Makes Hosted IP Telephony Services
Attractive
- c. Telecommunication Deregulation and Privatisation of Incumbent
Carriers in Less Developed Markets Create Opportunities for IP Centrex
- d. Hosted IP Telephony Platforms are Becoming Increasingly Feature Rich
- e. Declining Top Line Forcing Carriers to Evaluate New Solutions such
as IP Centrex
- f. Hosted IP Telephony Platforms Now Offer Emergency Services Support
and Comply With Other Regulatory Requirements
- g. Legacy Carrier and Enterprise Infrastructures are Gradually
Becoming Amortised and Obsolete
- h. The Availability of Bundled Offerings at Flat Monthly Fees Appeal
to Customers
- i. The Deployment of Hosted IP Telephony by VARs, System Integrators
and Other Channel Partners Enable them to Generate Recurring Revenues and
Expand Their Customer Base
- j. Structured Distribution Chain Promotes Hosted IP Telephony Adoption
- k. The Trend of Outsourcing Helps Hosted IP Telephony Gain Mindshare
- l. Flexibility of Hosted Next-generation Solutions Attract Customers
Due to the Fast-changing Market Dynamics
- 4. Market Restraints
- a. Enterprises Prefer Premise-based System
- b. Limited Resources and Brand Name Recognition Put Pressure on
Smaller Market Participants to Survive
- c. Unamortised Legacy Infrastructure Deters Enterprise Investment in
Next-generation Business Telephony Solutions
- d. Last-mile Access Limitations Restrain Penetration
- e. Concerns Over Performance Limit Penetration of Hosted IP Telephony
- f. Integration of Hosted IP Telephony Services with Existing
Premise-based Infrastructure Such as Voicemail Systems, Interactive Voice
Response (IVR) and Others is Often Challenging
- g. The Positioning of Some Hosted IP Telephony Services as only
Cost-efficient Telephony Solutions is Expected to Put A Substantial
Downward Pressure on Future Revenues
- h. Hosted Next-generation Services Offer Limited Benefits to Certain
Vertical Markets
- i. Existing Hosted IP Telephony Services do not Offer A Compelling
Value Proposition to Large Enterprises
- 5. Market Trends
- 6. Market Trends- Contd (1)
- 7. Market Trends- Contd (2)
- 8. Technology Trends
3. Segment Analysis and Forecast
- 1. Segment Analysis
- 1. Demand Analysis
- 2. Pricing Analysis
- 2. Segment Forecast
- 3. Market Engineering Measurements
- 1. Market Engineering Measurements
4. Competitive Analysis and Participant Profiles
- 1. Competitive Analysis
- 1. Competitive Dynamics
- 2. Factors for Critical Success
- 2. Participant Profiles
- 1. Infrastructure and Solution Providers
- 2. Service Providers
5. Geographic Analysis
- 1. Analysis by Region
- 1. Market Snapshot - France
- 2. Market Snapshot - Germany
- 3. Market Snapshot - Italy
- 4. Market Snapshot - Spain
- 5. Market Snapshot - The United Kingdom
- 6. Market Snapshot - Benelux
- 7. Market Snapshot - Scandinavia
- 8. Market Snapshot - Rest-of-Europe
- 9. Market Snapshot - The Middle East and Africa
6. Conclusions and Recomendations
- 1. Strategic Recommendations
- 1. Vendors
- 2. Service Providers
List of Figures
Chapter 2
- Industry challenges of EMEA hosted IP telephony services market ranked in
order of impact
- Market drivers of EMEA hosted IP telephony services market ranked in order
of impact
- Market restraints of EMEA hosted IP telephony services market ranked in
order of impact
Chapter 3
- Projected breakdown of business lines by CPE (including VoIP access) and
hosted IP telephony lines
- Growth of EMEA hosted IP telephony and VoIP access market in terms of
number of lines
- Penetration of hosted IP telephony and VoIP access lines of total business
lines by business size
- Breakdown of hosted IP telephony and VoIP access lines by business size
- Percent breakdown of total hosted IP telephony and VoIP access lines by
type of service: Centrex IP, IP Centrex/hosted IP PBX and VoIP access services
- Growth of Centrex IP lines in EMEA
- Growth of IP Centrex/Hosted IP PBX lines in EMEA
- Growth of VoIP access lines in EMEA
- Growth of Centrex IP revenues over the forecast period
- Growth of IP Centrex/hosted IP PBX revenues over the forecast period
- Growth of VoIP access revenues over the forecast period
Chapter 4
- Competitive structure of the EMEA hosted IP telephony and VoIP access
services market
- Impact of the above success factors over the forecast period
Chapter 5
- Forecast of hosted IP telephony access lines in France between 2005-2011
- Forecast of hosted IP telephony access lines in Germany between 2005-2011
- Forecast of hosted IP telephony access lines in Italy between 2005-2011
- Forecast of hosted IP telephony access lines in Spain between 2005-2011
- Forecast of hosted IP telephony access lines in United Kingdom between
2005-2011
- Forecast of hosted IP telephony access lines in Benelux between 2005-2011
- Forecast of hosted IP telephony access lines in Scandinavia between
2005-2011
- Forecast of hosted IP telephony access lines in Rest of Europe between
2005-2011
- Forecast of hosted IP telephony access lines in Middle East and Africa
between 2005-2011
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