Ȩ Ä«Å×°í¸® ¸ÂÃãÇü½ÃÀåÁ¶»ç ±¹Á¦ÄÁÆÛ·±½º ±Û·Î¹ú ÆÄÆ®³Ê ¸ÞÀϸµ ¼­ºñ½º ȸ»ç¼Ò°³È¸»ç¼Ò°³ Contact Us
English Japaness Chinese
Home > ½ÃÀ庸°í¼­ > Á¤º¸Åë½Å > Äݼ¾ÅÍ > IVR(Interactive Voice Response, ´ëÈ­½Ä À½¼º ÀÀ´ä) ½Ã½ºÅÛ ¹®Á¦ ÇØ°á
Ä«Å×°í¸®
Á¤º¸Åë½Å (10884)
±¤³×Æ®¿öÅ© (223)
±â¾÷Á¤º¸ ÇÁ·ÎÇÊ (558)
³×Æ®¿öÅ© (657)
³×Æ®¿öÅ©/Á¢¼Ó±â±â (256)
µ¥ÀÌÅͼ¾ÅÍ (332)
µðÁöÅйæ¼Û (294)
¸ð¹ÙÀÏ °¡ÀÔÀÚ (114)
¸ð¹ÙÀϱâ±â (768)
¹«¼±·£/¿ÍÀ̸ƽº (559)
ºê·Îµå¹êµå (338)
¼ÂÅé¹Ú½º (65)
¼ÒÇÁÆ®¿þ¾î (977)
¿Â¶óÀθ¶ÄÉÆÃ (142)
À¥¼­ºñ½º (539)
À§¼ºÅë½Å (143)
ÀüÀÚ»ó°Å·¡ (207)
Â÷¼¼´ë ¹«¼±Åë½Å (499)
ÄÁ¹öÀü½º (171)
ÄÁÅÙÃ÷ (610)
Äݼ¾ÅÍ (106)
ÅëÇÕÄ¿¹Â´ÏÄÉÀÌ¼Ç (298)
IT ¾Æ¿ô¼Ò½Ì (288)
ITº¸¾È (489)
LBS (160)
NFC (151)
RFID (216)
½ÃÀ庸°í¼­

IVR(Interactive Voice Response, ´ëÈ­½Ä À½¼º ÀÀ´ä) ½Ã½ºÅÛ ¹®Á¦ ÇØ°á

Fixing IVR Problems - Research Insight

¸®¼­Ä¡»ç Frost & Sullivan
¹ßÇàÀÏ 2007³â 03¿ù »óǰÄÚµå 50841
ÆäÀÌÁö Á¤º¸ 17 Pages
°¡°Ý
US $ 6,000 £Ü 7,149,000 Web Access (Regional License)
US $ 6,500 £Ü 7,744,700 Hard Copy & Web Access (Regional License)


Frost & Sullivan ¿¡¼­ 2007³â 03¿ù ¿¡ ¹ßÇàÇÑ ¡¸IVR(Interactive Voice Response, ´ëÈ­½Ä À½¼º ÀÀ´ä) ½Ã½ºÅÛ ¹®Á¦ ÇØ°á¡¹ º¸°í¼­´Â 17 Pages·Î ±¸¼ºµÇ¾î, US $6,000 ºÎÅÍ ±¸¸Å °¡´ÉÇÕ´Ï´Ù.

Çѱ۸ñÂ÷

ÇÏÀÌÅ×Å© ºÐ¾ß¿¡ ´ëÇÑ ÄÁ¼³ÆÃ°ú ½ÃÀåÁ¶»ç¸¦ Àü¹®À¸·Î ÇÏ´Â ¹Ì±¹ÀÇ Á¶»çȸ»ç Frost & Sullivan (º»»ç£ºÅػ罺ÁÖ)¿¡¼­´Â IVR(Interactive Voice Response, ´ëÈ­½Ä À½¼º ÀÀ´ä) ½Ã½ºÅÛ ¹®Á¦ ÇØ°áÀ» À§ÇÑ Á¶»ç ºÐ¼® º¸°í¼­ "Fixing IVR Problems - Research Insight¡±¸¦ ¹ßÇàÇß½À´Ï´Ù.

ÀÌ º¸°í¼­¿¡¼­´Â IVR(Interactive Voice Response, ´ëÈ­½Ä À½¼º ÀÀ´ä) ½Ã½ºÅÛ¿¡ ´ëÇÑ ¼ÒºñÀÚÀÇ ºñÆÇÀ» ¼Ò°³Çϰí, IVR ½Ã½ºÅÛ µµÀԽÿ¡ ±â¾÷µéÀÌ ºüÁö±â ½¬¿î ÀϹÝÀû ¿À·ù¿¡ ÁÖ¸ñÇÏ¿© IVRÀÇ ÀÌ¿ëÀÚ Ã¼ÇèÀ» °³¼±ÇÏ´Â ¹æ¹ýÀ» ¹àÈ÷°í, IVR µðÀÚÀÎÀÇ ÃÖÀû Àü·ÂÀ» ¼Ò°³ÇÕ´Ï´Ù.

    1. IVR ½Ã½ºÅÛ ¹®Á¦ ÇØ°á£º±â¼úÀÌ ¾Æ´Ñ, À¯Àú ÀÎÅÍÆäÀ̽ºÀÇ ¹®Á¦
    • IVR ½Ã½ºÅÛ ¹®Á¦ ÇØ°á£º±â¼úÀÌ ¾Æ´Ñ À¯Àú ÀÎÅÍÆäÀ̽ºÀÇ ¹®Á¦
      • ¼­·Ð
      • °í°´ ¼­ºñ½º ºñ¿ë Áõ°¡¿¡ ´ëÇÑ ±â¾÷ÀÇ ´ëÀÀ
      • ºñÁÖ¾ó ±â±â µðÀÚÀÎ ·ê
      • ¼º´ë üũ
      • ºñÁÖ¾óÇÑ ¹æ¹ýÀÇ ÀûÇÕ¼º
      • ÃÖÀû Àü·«
      • IVR µðÀÚÀÎ °³¼± ¼ö´Ü
      • ÃÖÁ¾ ¿ëµµ¿¡ ÁßÁ¡À» µÐ ÃÖÀû Àü·«
      • GetHuman
shiduck
Back to Top