|
½ÃÀ庸°í¼
South African Contact Centre Technology Market
| ¸®¼Ä¡»ç |
Frost & Sullivan |
| ¹ßÇàÀÏ |
2009³â 07¿ù |
»óǰÄÚµå |
94713 |
| ÆäÀÌÁö Á¤º¸ |
115 Pages |
| °¡°Ý |
|
|
Abstract
The research service presents a comprehensive analysis of the South African
Contact Centre Technology Market. It includes key market forces impacting the
market, market size in terms of revenues and vertical sector contribution to
total revenue; key technology trends; industry best practices, opportunity
analysis; competitive profiles and strategic recommendations for market
participants.
Table of Contents
- Executive Summary
- Research Aim and Objectives
- Research Scope and Definitions
- Overview of the South African Contact Centre Services Market
- Industry Challenges and Market Dynamics
- Market Trends
- Technology Trends
- Market Engineering Measurements
- Market Forecasts
- Vertical Market Forecasts
- Competitive Environment
- Analysis of Key Industry Participants
- Industry Best Practices
- Opportunity Analysis
- Future Market Trends
- Strategic Recommendations
- Conclusions
- About Frost & Sullivan
|