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X-play and service bundling: strategies in the US market

¸®¼­Ä¡»ç Ovum, Ltd.
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ÆäÀÌÁö Á¤º¸ 17 PAGES
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Abstract

Markets in the US are converging, and the regulatory climate is relaxed. A tug of war is developing between the fixed operators and the cable TV providers. Each wants to own the consumer and be the ' one-stop shop' for all things: broadband, mobile, fixed voice and TV. Beyond simply bundling products, both fixed operators and cable TV operators are working towards the next generation of consumer offerings: bundled products via product integration. This report looks at the activities of the US operators and provides an insight into how operators must maintain and build state-of-the-art networks, which will be a critical factor for success in the future.

Table of Contents

Key messages

Why do operators bundle?

Why consumers should (or should not) bundle

  • Drivers for consumer take-up
  • Barriers for consumer take-up

Main types of service bundles offered

  • Dual play
  • Triple play
  • Quad play

Bundling implementation issues

  • Organisation
  • Customer support
  • Branding

The roles of service bundling in corporate strategy

Corporate strategy goals that service bundling can address

Service bundling: next-generation strategies for fixed telcos

  • Striving for true product integration
  • Operators need to build and maintain state-of-the-art networks

Service bundling: next-generation strategies for cable TV operators

Service bundling: next-generation strategies for mobile operators

Table of figures

  • Figure 1: Examples of reduced industry churn due to bundling
  • Figure 2: Bundled offerings in the US
  • Figure 3: Moving to true product integration
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