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세계의 온라인 결제 동향(2017년 전반기)

Global Online Payment Methods: First Half 2017

리서치사 yStats.com GmbH & Co. KG
발행일 2017년 08월 상품 코드 372013
페이지 정보 영문 163 Pages/Charts
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세계의 온라인 결제 동향(2017년 전반기) Global Online Payment Methods: First Half 2017
발행일: 2017년 08월 페이지 정보 : 영문 163 Pages/Charts

이 페이지에 게재되어 있는 내용은 최신판과 약간 차이가 있을 수 있으므로 영문목차를 함께 참조하여 주시기 바랍니다. 기타 자세한 사항은 문의 바랍니다.

한글목차

세계의 온라인 결제(Online Payment) 동향을 조사했으며, 지역 및 주요 국가의 주요 동향과 뉴스, 결제액/결제 건수 등의 각종 통계, 카드 종류 및 결제별 분석, 온라인&모바일 구매객 프로파일, 결제 방법 기호, 보안상 우려, 기타 이용 행동 등을 정리하여 전해드립니다.

제1장 주요 요약

제2장 세계의 발전 동향

  • 온라인 쇼핑에서 이용되는 결제 방법 : 온라인 구매객 대비
  • 온라인 쇼핑에서 이용되는 결제 방법, 지역별 : 온라인 구매객 대비
  • 온라인 결제 사기 : 부문별
  • 향후 3-5년간 결제 사기 예방에 가장 큰 영향력을 미칠 것으로 예측되는 혁신 분석
  • 2030년까지 우세를 차지할 것으로 전망되는 소비자가 모바일 결제에서 이용하는 기밀 유지 수단 분석 등

제3장 아시아태평양

  • 아시아태평양 전역
    • 디지털 월렛을 이용하는 성인 비율 : 주요 국가 및 지역별
  • 선진 시장
    • 일본
    • 한국
    • 호주
  • 신흥 시장
    • 중국
    • 인도
    • 인도네시아
    • 태국
    • 베트남

제4장 유럽

  • 유럽 전역
    • 온라인 결제 규제 동향
  • 선진 시장
    • 영국
      • 온라인 결제 및 모바일 결제 동향과 주요 사업자 관련 뉴스
      • 주요 3개 온라인 쇼핑 결제 방법
      • 온라인 카드 결제 통계
      • 스마트폰 및 태블릿을 이용한 온라인 카드 결제 비율
      • 보안상 우려사항 등
    • 독일
      • 온라인 결제 및 모바일 결제 동향과 주요 사업자 관련 뉴스
      • 온라인 및 메일 오더 매출 : 결제 방법별 분석
      • 온라인 및 메일 오더에서 가장 많이 이용하는 결제 방법
      • 온라인 쇼핑에서 가장 많이 이용하는 결제 방법
      • 온라인 구입시 결제 방법 선택에서 가장 중요시하는 기준
      • 모바일 쇼핑에서 이용하는 결제 방법 등
    • 프랑스
      • B2C E-Commerce에서 가장 많이 이용되는 결제 방법
      • 은행카드의 온라인 결제액
      • 비접촉 결제의 인지도와 비접촉 모바일 결제 이용
      • 비접촉 결제 기능이 있는 카드 발행 건수
    • 스페인
      • 온라인 쇼핑에서 이용되는 결제 방법
      • 모바일 쇼핑에서 이용되는 결제 방법
      • 온라인 쇼핑 결제 방법에서 가장 중요시하는 점
    • 이탈리아
      • B2C E-Commerce 매출 : 결제 방법별
      • 전자소매 결제 분석 : 결제 방법별
    • 네덜란드
      • 온라인 구입 분석 : 결제 방법별
    • 스웨덴
      • 온라인 쇼핑에서 선호되는 결제 방법
  • 신흥 시장
    • 러시아
      • 온라인 쇼핑 결제 방법
      • E-Money 서비스 이용 Top 5
      • 스마트폰 경유 온라인 결제에서 이용하는 온라인 결제 방법
      • E-Commerce 웹사이트가 제공하는 주요 온라인 결제 방법
    • 폴란드
      • 온라인 쇼핑에서 선호되는 결제 방법
    • 터키
      • 국내 E-Commerce 결제액 및 결제 건수
      • Cross-Border E-Commerce 결제액 및 결제 건수
    • 체코
      • 온라인 쇼핑에서 선호되는 결제 방법

제5장 북미

  • 지역
    • 온라인 쇼핑에서 선호되는 결제 방법
    • 전자결제 거래 분석 : 결제 방법별
    • 이용된 모바일 결제 플랫폼, 응답자 대비 : 국가별
  • 미국
    • 온라인 결제 동향과 주요 사업자 관련 뉴스
    • 일반적인 결제 방법 : 결제 방법별 분석
    • 온라인 소매 결제액
    • 온라인 프라이버시 및 보안 리스크 관련 주요 우려사항 등
  • 캐나다
    • 앞으로 모바일 결제를 더 많이 이용할 것으로 예상되는 스마트폰 이용자 비율
    • 모바일 결제 애플리케이션 이용

제6장 라틴아메리카

  • 지역
    • 모바일 인터넷 이용자가 이용하지 않을 것으로 예상하는 모바일 서비스 Top 5
    • 점포내 모바일 결제에 대한 소비자의 관심
  • 브라질
    • 온라인 결제 동향과 주요 사업자 관련 뉴스
    • 온라인 쇼핑에서 이용하는 결제 방법 분석
  • 멕시코
    • 온라인 쇼핑에서 이용하는 결제 방법
    • 신용카드 및 체크카드를 포함한 결제 전체에서 차지하는 E-Commerce의 비율
    • E-Commerce 카드 결제 거래 내역 등
  • 아르헨티나
    • E-Commerce 매출 분석 : 결제 방법별 등
  • 콜롬비아
    • 온라인 쇼핑에서 이용하는 결제 방법

제7장 중동

  • 지역
    • 온라인 쇼핑에서 선호되는 결제 방법 분석 등
  • 아랍에미리트(UAE)
    • 신용카드로 지불하는 온라인 구매객 비율
    • 온라인 신용카드 사기를 경험한 결제카드 이용자 비율
  • 이란
    • 온라인 쇼핑을 하지 않는 주요 5가지 이유

제8장 아프리카

  • 남아프리카공화국
    • 온라인 쇼핑에서 이용하는 결제 방법
  • 나이지리아
    • 온라인 쇼핑에서 이용하는 주요 3가지 결제 방법
    • 인터넷 결제/모바일 결제 거래량 및 거래액
  • 이집트
    • 대금 교환 인도(Cash on Delivery)를 이용하는 온라인 구매객 비율
  • 모로코
    • 온라인 쇼핑에서 이용하는 결제 방법 등
  • 케냐
    • 모바일 결제 통계
LSH 16.11.01

영문목차

"Hamburg-based E-Commerce and payment market research specialist yStats.com's new publication, “Global Online Payment Methods: First Half 2017,” covers the variety of payment methods used by online shoppers worldwide. One interesting finding is that developing markets are quicker than mature markets to adopt new payment methods such as mobile.

While the findings of the yStats.com report include that the preferred method of online payment varies widely by region and country, globally, credit cards and digital payment services are the most widely used. Debit cards, cash on delivery and bank transfers are the remaining methods in the top five. Consumers as well as merchants worldwide are concerned about security of online and mobile payments, as surveys cited in the report indicate that some consumers hesitate to adapt newer methods or to shop online, fearing loss or fraud.

The yStats.com publication reports that developing economies are adopting new digital payment methods more rapidly than mature economies. Nine of the top ten countries where most Internet users are interested in mobile payments are developing markets, such as Indonesia, China, Kenya and Turkey. However, the advanced online market of the USA, for example, is also rapidly adopting newer payment methods such as mobile wallets. New regulations in the European Union are expected to facilitate the spread of innovative instant payments there. Online merchants worldwide are adapting to the variety of payment methods demanded by consumers, while maintaining vigilance to prevent fraud.

Covered Regions:

Asia-Pacific, Europe, Africa, North America, Latin America, Middle East.

Companies Mentioned:

Amazon.com Inc, Ant financial services, Apple Inc, China UnionPay Co. Ltd, Deutsche Bank AG, GMO Payment Gateway Inc., Google Inc, iDEAL BVKlarna Holding AB, Mastercard Inc, PayPal Holdings Inc, Samsung Pay Inc, Sofort AG, Tencent Holdings Ltd, Visa Inc

Table of Contents

1. Management Summary

2. Global Developments

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q1 2017
  • Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1 2017
  • Card Spending, in USD trillion, and Breakdown by POS and E-Commerce, in %, 2015 & 2021f
  • Breakdown of Card-Not-Present Fraud Loss, by Segment, in USD million, 2017-2021f (Total)
  • Online Payment Fraud Detection and Prevention Spending, in USD billion, 2017e & 2022f
  • Contactless Payment Transaction Value, in USD billion, 2017e & 2019f
  • Number of Contactless Payment Users of Android Pay, Apple Pay, and Samsung Pay, in millions, 2015 - 2017e
  • Share of Internet Users Who Are Likely To Use Mobile Payment in the Next Year, in % of Internet Users, by Selected Countries, Q1 2017
  • Attitudes Towards Mobile Payment and Mobile Money, in % of Consumers, by Developed and Developing Markets, 2016
  • Breakdown of the Number of Transactions/Purchases by Payment Methods, in %, as Perceived by Businesses and by Consumers, 2016
  • Factors Most Important to Consumers in Deciding to Use Mobile Payments, in %, 2016
  • Mobile Payment Security Features Demanded by Consumers and Implemented by Businesses, in %, 2016
  • Entities Expected to Be The Most Disruptive in FinTech in the Next Five Years According to Financial Services and FinTech Executives, in %, 2017
  • Expected Annual ROI According to Financial Services and FinTech Executives, in %, 2017

3. Asia-Pacific

  • 3.1. Regional
    • Top Considerations in Online Shopping, incl. Payment-Related, in % of Consumers, November 2016
    • Breakdown of the Number of E-Commerce Orders by Payment Methods in Southeast Asia, by Indonesia, Philippines, Singapore and Thailand, in %, March 2017
  • 3.2. Advanced Markets
    • 3.2.1. Japan
      • Online and Mobile Payment Trends, August 2017
      • Top 3 Uses of Credit Card, in % of Credit Card Holders, 2016
      • Mobile Payment User Penetration, in % of Individuals, May 2014, November 2015 & November 2016
    • 3.2.2. South Korea
      • Payment Methods Used in E-Commerce, in % of Online Shoppers, October 2016
      • Share of Internet Users Who Have Used Convenient Payment Services, in %, October 2016
      • Reasons for Using Convenient Payment Services, in % of Users, October 2016
    • 3.2.3. Australia
      • Breakdown of the Number of Consumer Payments by Channels, in %, 2013 & 2016
      • Breakdown of Card Fraud by Type, incl. Card-Not-Present, in AUD million, 2011 - 2016
    • 3.2.4. Spain
      • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 & 2016
      • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015
      • Breakdown of Aspects Most Important for Payment Methods in Online Shopping, in % of Online Shoppers, 2015
      • Smartphone Payment User Penetration, in % of Consumers, May 2017
  • 3.3. Emerging Markets
    • 3.3.1. China
      • Online and Mobile Payment Trends, August 2017
      • Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016
      • Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2012 - 2016
      • Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 - Q1 2017
      • Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2017
      • Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 - 2016
      • Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 - Q1 2017
      • Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2017
    • 3.3.2. India
      • Breakdown of Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 2016
      • Number of RuPay Card Transactions, in millions, and Value, in INR billion, by POS and E-Commerce, FY 2014/2015 - FY 2016/2017
      • Number of Mobile Payment Transactions, in billions, and Value, in INR trillion, FY 2016 - FY 2022f
      • Breakdown of Mobile Payment Transaction Value by Segment, in %, FY 2017e
      • Mobile Wallet Transaction Value, in USD billion, FY 2015 & FY 2017
    • 3.3.3. Indonesia
      • Credit Card Uses, in % of Banked Adults Interested in Owning a Credit Card, March 2017
    • 3.3.4. Thailand
      • Payment Methods Used in E-Commerce, by Number of Online Shoppers and Percentage of Online Shoppers, Q1 2016
    • 3.3.5. Singapore
      • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
    • 3.3.6. Malaysia
      • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, November 2016
    • 3.3.7. Vietnam
      • Breakdown of Payment Methods Used in E-Commerce, in % Online Shoppers, August 2016

4. Europe

  • 4.1. Regional
    • Online Payment Regulatory Trends, July 2017
    • Breakdown of E-Commerce Spending in the EU by Payment Methods Considering PSD2 and Instant Payment Introduction, in %, 2012, 2017f, 2020f, 2022f, 2027f
    • External Disruptors in European Payment Environment, in % of Payment Industry Experts, March 2017
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, October 2016
    • Top 3 Criteria for Choosing a Payment Method, in % of Online Shoppers, 2016
    • Mobile Payment Transactions, in EUR billion, 2016 & 2021f
  • 4.2. Advanced Markets
    • 4.2.1. UK
      • Online and Mobile Payment Trends, July 2017
      • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, February 2017
      • Online Card Payment Statistics for UK Businesses, incl. Online Card Spending, in GBP billion, Share of Total Card Spending, in %, 2014 - 2016
      • Online Spending With UK-Issued Cards, in GBP billion, 2015 & 2016
      • Card-Not-Present Purchase Fraud Loss on UK-Issued Cards, by E-Commerce, Mail Order and Telephone Order and Total Remote, in GBP million, and Share of Total Card Purchase Fraud Loss, in %, 2011 - 2016
      • Breakdown of Frequency of Using Mobile Phone to Make Contactless Payments In-Store, in % of Smartphone Users, By Age Group, Gender and Total, 2016
    • 4.2.2. Germany
      • Online and Mobile Payment Trends, July 2017
      • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Ranked First and Ranked Between First and Fifth, 2016
      • Factors Important to Online Shoppers When Choosing a Payment Method, in % of Online Shoppers, 2016
      • Breakdown of B2C E-Commerce Product Sales by Payment Methods, in %, 2015 & 2016
      • Breakdown of Mobile Payment Usage, in % of Smartphone Users, Q4 2016/Q1 2017
      • Top 10 Most Known Payment Providers, in % of Smartphone Users, Q4 2016/Q1 2017
    • 4.2.3. France
      • Breakdown of B2C E-Commerce Product Sales, in %, 2016
      • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
      • Breakdown of Willingness to Make Payments Using Smartphone, by Payment Amount, in % of Internet Users, December 2016
    • 4.2.4. Spain
      • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016
      • Share of Banked Consumers Who Installed Mobile Payment Apps, in %, December 2016
    • 4.2.5. Italy
      • Breakdown of Number of Online Purchase Transactions by Payment Methods, by Purchase of Physical Products and of Digital Goods and Services, in %, Q1 2017
      • Online and Mobile Retail Payment Value by Segment, in EUR billion, and Year-on-Year Change, in %, 2016
    • 4.2.6. Netherlands
      • Breakdown of Online Purchases by Payment Methods, in %, 2015 & 2016
    • 4.2.7. Sweden
      • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q3 2011 -2012, Q4 2013 - 2016
    • 4.2.8. Belgium
      • Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2017, and Change Compared to 2016 and 2011
      • Share of Consumers Who Paid With a Smartphone In-Store, in % of Consumers, April 2017
    • 4.2.9. Switzerland
      • Top 5 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
    • 4.2.10. Austria
      • Top 5 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
  • 4.3. Emerging Markets
    • 4.3.1. Russia
      • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2014 - 2016
      • Number of Websites Accepting Online Payment, in thousands, and Types of Online Payment Services Used, in % of Websites Accepting Online Payment, 2015 & 2016
      • Top 10 Online Payment Solutions Used, in % of Websites Accepting Online Payment, 2015 & 2016
      • Types of Goods and Services Paid for Via Apple Pay and/or Samsung Pay, in % of Internet Users in Large Cities, March 2017
    • 4.3.2. Poland
      • Payment Methods Used in E-Commerce, in % of Individuals, 2015 & 2016
    • 4.3.3. Turkey
      • Payment Methods Used in E-Commerce, in % of Online Shoppers, January 2017
    • 4.3.4. Portugal
      • Payment Methods Used in E-Commerce, in % of Banked Internet Users, July 2016
    • 4.3.5. Czech Republic
      • Share of Online Shoppers Using Debit/Credit Card to Pay for Online Purchases, in %, 2016

5. North America

  • 5.1. USA
    • Online and Mobile Payment Trends and News About Players, August 2017
    • Digital and Mobile Payment Methods Used, in % of Online Shoppers, by Generation Y and Generation Z, March 2017
    • Number of Adults Who Have Their Payment Card Information Stored on at Least One Website or Mobile App for Future Purchases, and Who Always Save Their Card Information Online, in millions, May 2017
    • Number of Payment Transactions with Cards, in billions, and Value, in USD trillion, by Card Type and by Payment Transaction Type, 2015
    • Number of Person-to-Person and Money Transfer Transactions, in millions, Value, in USD billion, and Average, in USD, by Original Channel, 2012 & 2015, and CAGR, in %, 2012-2015
    • Number of Online Payment Authentication Transactions, in millions, Value, in USD billion, and Average, in USD, by Type, 2012 & 2015, and CAGR, in %, 2012-2015
    • Mobile Wallet Transactions, in millions, Value, in USD billion, and Average, in USD, by Type, 2012 & 2015, and CAGR, in %, 2012-2015
    • Types of Mobile Payments Made, in % of Banked Smartphone Users, January 2017
    • Breakdown of Preferred Mobile Wallet Providers, in % of Current Mobile Wallet Users, Interested Non-Users and Total, January 2017
    • Merchant Mobile Wallet Ownership, in % of Banked Smartphone Users, and Merchant Mobile Wallet Apps Used, in % of Merchant Wallet App Users, January 2017
    • Issuer Mobile Wallet Ownership, in % of Banked Smartphone Users, and Issuer Mobile Wallet Apps Used, in % of Issuer Wallet App Users, January 2017
    • Share of Banked Smartphone Users Who Own Apple Pay, Samsung Pay or Android Pay Wallets, and Breakdown of the “Pays” Owned, in % of “Pays” Owners, January2017
    • Penetration of Apple Pay, Android Pay and Samsung Pay, by Enrolled, Have Used and Frequent Users, in % of Compatible Device Owners, January 2017
    • Proximity Mobile Payment Transaction Value, in USD billion, 2016 - 2021f
    • Share of Adults Who Used Online or Mobile P2P Payment in the Previous 12 Months, 2013 - 2021f
    • Most Important Features in Money Transfer or Payment Applications and Services, in % of Adults, July 2017
  • 5.2. Canada
    • Share of Internet Users Who Store Personal Credit Card Information with a Mobile App or E-Commerce Site, in %, by Age Group, April 2017
    • Share of Internet Users Who Installed an E-Wallet Mobile App, in %, by Age Group, April 2017
    • Motives to Use Mobile Wallet as a Primary Payment Method, in % of Mobile Payment Users, September 2016

6. Latin America

  • 6.1. Regional
    • Breakdown of E-Commerce Sales by Payment Methods, in%, 2017e
    • Share of Mobile Shoppers Who Use Mobile Wallets to Pay for Products/Services Purchased via Mobile Device, in %, by Brazil, Chile, Colombia, Mexico and Peru, August 2016
  • 6.2. Brazil
    • Reasons to Give Up an Online Purchase, in % of Online Shoppers, June 2017
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
    • Breakdown of the Number of Payment Installments Used, in % of Online Shoppers, 2015 & 2016
    • Breakdown of Payment Methods Used in the Last Online Purchase from International Site, in % of Cross-Border Online Shoppers, 2013 - 2016
    • Reasons For Using Boleto Bancario, in % of Online Shoppers Who Use Boleto Bancario, July 2017
    • Breakdown of Online Shoppers Who Pay with Boleto Bancario by Gender and Age Group, in %, July 2017
  • 6.3. Mexico
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, December 2016
    • Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, December 2016
    • Share of E-Commerce of Total Payments with Credit and Debit Cards, in %, 2016
    • Breakdown of E-Commerce Card Payment Transactions by Credit Card and Debit Card, in %, 2016
    • Number of Authorized Payment Transactions on E-Commerce Websites, in millions, Value, in MXN billion, and Authorization Rate, in % of Transactions and in % of Transaction Value, by Credit Cards and Debit Cards, Q1 2016 - Q1 2017
    • Chargeback Rate, in % of Number of Authorized Payment Transactions on E-Commerce Websites and in % of Their Value, by Credit Cards and Debit Cards, Q1 2016 - Q1 2017
    • Payment App and Wallet Penetration, in % of Banked Internet Users, July 2016
  • 6.4. Argentina
    • Breakdown of E-Commerce Sales by Payment Methods, in %, 2016
    • Breakdown of E-Commerce Sales Paid in Installments by Number of Installments, in %, 2016
    • Most Attractive Uses of Mobile Payment Services, in % of Smartphone Users, August 2016
    • Breakdown of Preferred Mobile Payment Providers, in % of Smartphone Users, August 2016

7. Middle East and Africa

  • 7.1. Regional
    • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers in GCC, October 2016
    • Share of Online Shoppers in MENA Who Used Smartphone to Pay for Purchases Online, in %, 2016
    • Number of FinTech Startups in MENA, 2013, 2015 & 2020f
    • Number of Registered Mobile Money Accounts in Sub-Saharan Africa, in millions, December 2005 & December 2016
  • 7.2. UAE
    • Breakdown of Payment Methods Used in E-Commerce by Cash on Delivery and Credit or Debit Card, in % of Online Shoppers, March 2017
    • Share of Consumers Who Believe That Retailers They Shop at Deploy Payment Security Tools to Prevent Fraud, by Retailers and Online Retailers, in %, 2016
  • 7.3. South Africa
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, March 2017
    • Share of Online Shoppers Who Believe Their Credentials Are Not Safe When Shopping Online, in %, March 2017
  • 7.4. Nigeria
    • Number and Value of Internet (Web) and Mobile Payment Transactions, in millions and in NGN billion, 2011- 2016
  • 7.5. Kenya
    • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, November 2016
    • Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2016
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