세계의 옴니채널 리테일 솔루션 시장 규모, 점유율, 동향 분석 리포트 : 제공 제품별, 솔루션별, 서비스별, 전개 형태별, 채널별, 최종사용자별, 지역별, 부문 예측(2022-2030년)

Omni-channel Retail Solutions Market Growth & Trends:

The global omni-channel retail solutions market size is expected to reach USD 17.92 billion by 2030, registering a CAGR of 13.6% during the forecast period, according to a new report by Grand View Research, Inc. The omni-channel retail solution industry is primarily driven by the growth of e-commerce sectors, the introduction of omnichannel retailing, and the increasing preference for online shopping.

Retailers are investing heavily to integrate multiple established sales channels for a more convenient online shopping experience, accelerating market growth. Consequently, e-commerce players like Alibaba Group Holding Limited and Amazon.com Inc. are focusing on improving their omni-channel platforms, fueling the growth of the retail omni-channel commerce platform market.

Global online sales are expanding rapidly due to the widespread use of smartphones and rising internet penetration worldwide. It has a direct impact on the growth of the global omni-channel market. 5G is expected to cover up to 65.0% of the worldwide population by 2025, as per the Ericsson Mobility Report 2019. Moreover, the adoption of 5G is impacted by the release of 5G compatible devices, as it adds robust connectivity and other enchased applications. Thus, the emergence of the 5G network and the proliferation of smartphones are anticipated to fuel market growth.

Several retailers are adopting market-leading solutions to manage various omnichannel platforms such as mobile apps, websites, and other QR-based digital stores. For instance, in May 2020, Shopify, a leading digital commerce platform, introduced a range of omnichannel retail solutions to improve its online store, including the "buy now, pay later" option and flexible local delivery.

Shopify is also collaborated with Meta Platforms, Inc. (Formerly known as Facebook, Inc.) to create optimized business operations to assist small-to-medium-sized retailers. Hence, the rising development of omni-channel solutions by the market players is expected to propel the omni-channel retail solutions market growth during the forecast period.

Consumer dependence on e-commerce has increased significantly during COVID-19, as many people began online shopping for the first time. With few available alternatives during the widespread lockdowns, e-commerce instantly became a go-to means for shop-needy customers worldwide. However, the global pandemic has dramatically increased consumers' use of both online and offline channels concurrently, whether for contactless delivery, click-and-collect, or a variety of other fulfillment options. Thus, COVID-19 has positively impacted the global omni-channel market.

Omni-channel Retail Solutions Market Report Highlights:

• The solution segment dominated the market in 2021. The dominance can be attributed to the rising demand for omni-channel retail solutions across the globe. Moreover, an increasing number of retailers attempting to establish a presence across multiple channels rather than limiting themselves to online or store formats is anticipated to fuel the growth of the segment

• The analytics segment is anticipated to grow at the fastest rate throughout the forecast period. Analytics enables merchants to get a better insight into customer behavior. Furthermore, omni-channel data analytics can predict the trends and patterns for a particular product, which is expected to support segment growth

• The managed services segment is predicted to witness the fastest growth during the projection period. With the rising number of omni-channel retailers, the need to efficiently manage those channels is also increasing

• The cloud segment is anticipated to be the fastest-growing segment during the forecast period as it enables flexibility and also reduces costs for the merchants. Moreover, increasing demand for cloud-based platforms, owing to their scalability, is predicted to augment the segment growth

• The online home delivery segment is expected to witness the fastest growth during the forecast period. The convenience of ordering from mobile is one of the many advantages of online home delivery, and customers are inclined toward reaping the benefits of such services

• The apparel & footwear segment dominated the market in 2021. The growth can be attributed to the increasing purchase of clothes and footwear by the young generation to upgrade their lifestyle. Moreover, retailers are rapidly implementing the top to bottom digitalization approach, which can offer the utmost convenience to consumers. For instance, customers can now see the local store inventory digitally and perform simple in-store pickup, which is expected to fuel the segment growth

• The Asia Pacific is anticipated to emerge as the fastest-growing regional market. Retailers in the region are seeing enough growth online that they are unlikely to expand their physical networks. Instead, as the sales mix shifts further toward e-commerce, stores are updating their format to support a more seamless omni-channel operation

Table of Content

Chapter 1 Methodology and Scope

• 1.1. Research Methodology
• 1.2. Research Scope and Assumptions
• 1.3. List of Data Sources

Chapter 2 Executive Summary

• 2.1. Omni-channel Retail Solutions Market - Industry Snapshot & Key Buying Criteria, 2017 - 2030
• 2.2. Global Omni-channel Retail Solutions market, 2017 - 2030
  • 2.2.1. Global omni-channel retail solutions market, by region, 2017 - 2030
  • 2.2.2. Global omni-channel retail solutions market, by offering, 2017 - 2030
  • 2.2.3. Global omni-channel retail solutions market, by solution, 2017 - 2030
  • 2.2.4. Global omni-channel retail solutions market, by service, 2017 - 2030
  • 2.2.5. Global omni-channel retail solutions market, by deployment, 2017 - 2030
  • 2.2.6. Global omni-channel retail solutions market, by channel, 2017 - 2030
  • 2.2.7. Global omni-channel retail solutions market, by end-use, 2017 - 2030

Chapter 3 Omni-channel Retail Solutions Industry Outlook

• 3.1. Market Segmentation and Scope
• 3.2. Market Size and Growth Prospects
• 3.3. Omni-channel Retail Solutions Market - Value Chain Analysis
• 3.4. Omni-channel Retail Solutions Market - Market Dynamics
  • 3.4.1. Market driver analysis
    • 3.4.1.1. Growing demand for automated shopping services
    • 3.4.1.2. Growing demand for contactless retail payment methods
    • 3.4.1.3. Technological advancements in Artificial Intelligence (AI) and Machine Learning (ML)
  • 3.4.2. Market challenge analysis
    • 3.4.2.1. Data privacy and security concerns
• 3.5. Omni-channel Retail Solutions Market - Porter's Five Forces Analysis
• 3.6. Omni-channel Retail Solutions Market - PESTEL Analysis

Chapter 4 Omni-channel Retail SolutionsOffering Outlook

• 4.1. Omni-channel Retail Solutions Market Share By Offering, 2021
• 4.2. Solution
  • 4.2.1. Omni-channel retail solutions market, 2017 - 2030
• 4.3. Services
  • 4.3.1. Omni-channel retail services market, 2017 - 2030

Chapter 5 Omni-channel Retail Solutions Outlook

• 5.1. Omni-Channel Retail Solutions Market Share By Solutions, 2021
• 5.2. Order Management
  • 5.2.1. Omni-channel retail solutions market in order management, 2017 - 2030
• 5.3. Point of Sale
  • 5.3.1. Omni-channel retail solutions market in point of sale, 2017 - 2030
• 5.4. CRM
  • 5.4.1. Omni-channel retail solutions market in CRM, 2017 - 2030
• 5.5. Warehouse/inventory management
  • 5.5.1. Omni-channel retail solutions market in warehouse/inventory management, 2017 - 2030
• 5.6. Promotion Planning
  • 5.6.1. Omni-channel retail solutions market in promotion planning, 2017 - 2030
• 5.7. Analytics
  • 5.7.1. Omni-channel retail solutions market in analytics, 2017 - 2030
• 5.8. Others
  • 5.8.1. Omni-channel retail solutions market in others, 2017 - 2030

Chapter 6 Omni-channel Retail Solutions Services Outlook

• 6.1. Omni-channel Retail Solutions Market Share By Services, 2021
• 6.2. Managed Services
  • 6.2.1. Managed services in omni-channel retail solutions market, 2017 - 2030
• 6.3. Professional Services
  • 6.3.1. Professional services in omni-channel retail solutions market, 2017 - 2030

Chapter 7 Omni-channel Retail SolutionsDeployment Outlook

• 7.1. Omni-channel Retail Solutions Market Share By Deployment, 2021
• 7.2. On-Premise
  • 7.2.1. On-premise omni-channel retail solutions market, 2017 - 2030
• 7.3. Cloud
  • 7.3.1. Cloud omni-channel retail solutions market, 2017 - 2030

Chapter 8 Omni-channel Retail SolutionsChannel Outlook

• 8.1. Omni-channel Retail Solutions Market Share By Channel, 2021
• 8.2. Online Home Delivery
  • 8.2.1. Online home delivery omni-channel retail solutions market, 2017 - 2030
• 8.3. In-store Pickup
  • 8.3.1. In-store pickup omni-channel retail solutions market, 2017 - 2030
• 8.4. In-storeShopping
  • 8.4.1. In-store shopping omni-channel retail solutions market, 2017 - 2030
• 8.5. Others
  • 8.5.1. Others omni-channel retail solutions market, 2017 - 2030

Chapter 9 Omni-channel Retail SolutionsEndUse Outlook

• 9.1. Omni-channel Retail Solutions market Share By End Use, 2021
• 9.2. FMCG
  • 9.2.1. Omni-channel retail solutions market in FMCG, 2017 - 2030
• 9.3. Apparel & Footwear
  • 9.3.1. Omni-channel retail solutions market in apparel & footwear, 2017 - 2030
• 9.4. Consumer Electronics
  • 9.4.1. Omni-channel retail solutions market in consumer electronics, 2017 - 2030
• 9.5. Hospitality
  • 9.5.1. Omni-channel retail solutions market in hospitality, 2017 - 2030
• 9.6. Others
  • 9.6.1. Omni-channel retail solutions market in others, 2017 - 2030

Chapter 10 Omni-channel Retail Solutions Regional Outlook

• 10.1. Omni-channel Retail Solutions Market Share By Region, 2021
• 10.2. North America
  • 10.2.1. North America omni-channel retail solutions market, 2017 - 2030
  • 10.2.2. North America omni-channel retail solutions market, by offering, 2017 - 2030
  • 10.2.3. North America omni-channel retail solutions market, by solution, 2017 - 2030
  • 10.2.4. North America omni-channel retail solutions market, by servicess, 2017 - 2030
  • 10.2.5. North America omni-channel retail solutions market, by deployment, 2017 - 2030
  • 10.2.6. North America omni-channel retail solutions market, by channel, 2017 - 2030
  • 10.2.7. North America omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.2.8. U.S.
    • 10.2.8.1. U.S. omni-channel retail solutions market, 2017 - 2030
    • 10.2.8.2. U.S. omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.2.8.3. U.S. omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.2.8.4. U.S. omni-channel retail solutions market, by services, 2017 - 2030
    • 10.2.8.5. U.S. omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.2.8.6. U.S. omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.2.8.7. U.S. omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.2.9. Canada
    • 10.2.9.1. Canadaomni-channel retail solutions market, 2017 - 2030
    • 10.2.9.2. Canadaomni-channel retail solutions market, by offering, 2017 - 2030
    • 10.2.9.3. Canadaomni-channel retail solutions market, by solution, 2017 - 2030
    • 10.2.9.4. Canadaomni-channel retail solutions market, by services, 2017 - 2030
    • 10.2.9.5. Canadaomni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.2.9.6. Canadaomni-channel retail solutions market, by channel, 2017 - 2030
    • 10.2.9.7. Canadaomni-channel retail solutions market, by end-use, 2017 - 2030
• 10.3. Europe
  • 10.3.1. Europeomni-channel retail solutions market, 2017 - 2030
  • 10.3.2. Europeomni-channel retail solutions market, by offering, 2017 - 2030
  • 10.3.3. Europeomni-channel retail solutions market, by solution, 2017 - 2030
  • 10.3.4. Europeomni-channel retail solutions market, by services, 2017 - 2030
  • 10.3.5. Europeomni-channel retail solutions market, by deployment, 2017 - 2030
  • 10.3.6. Europeomni-channel retail solutions market, by channel, 2017 - 2030
  • 10.3.7. Europeomni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.3.8. U.K.
    • 10.3.8.1. U.K.omni-channel retail solutions market, 2017 - 2030
    • 10.3.8.2. U.K.omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.3.8.3. U.K.omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.3.8.4. U.K.omni-channel retail solutions market, by services, 2017 - 2030
    • 10.3.8.5. U.K.omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.3.8.6. U.K.omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.3.8.7. U.K.omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.3.9. Germany
    • 10.3.9.1. Germany omni-channel retail solutions market, 2017 - 2030
    • 10.3.9.2. Germany omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.3.9.3. Germany omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.3.9.4. Germany omni-channel retail solutions market, by services, 2017 - 2030
    • 10.3.9.5. Germany omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.3.9.6. Germany omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.3.9.7. Germany omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.3.10. France
    • 10.3.10.1. France omni-channel retail solutions market, 2017 - 2030
    • 10.3.10.2. France omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.3.10.3. France omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.3.10.4. France omni-channel retail solutions market, by services, 2017 - 2030
    • 10.3.10.5. France omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.3.10.6. France omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.3.10.7. France omni-channel retail solutions market, by end-use, 2017 - 2030
• 10.4. Asia Pacific
  • 10.4.1. Asia Pacific omni-channel retail solutions market, 2017 - 2030
  • 10.4.2. Asia Pacific omni-channel retail solutions market, by offering, 2017 - 2030
  • 10.4.3. Asia Pacific omni-channel retail solutions market, by solution, 2017 - 2030
  • 10.4.4. Asia Pacific omni-channel retail solutions market, by services, 2017 - 2030
  • 10.4.5. Asia Pacific omni-channel retail solutions market, by deployment, 2017 - 2030
  • 10.4.6. Asia Pacific omni-channel retail solutions market, by channel, 2017 - 2030
  • 10.4.7. Asia Pacific omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.4.8. China
    • 10.4.8.1. China omni-channel retail solutions market, 2017 - 2030
    • 10.4.8.2. China omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.4.8.3. China omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.4.8.4. China omni-channel retail solutions market, by services, 2017 - 2030
    • 10.4.8.5. China omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.4.8.6. China omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.4.8.7. China omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.4.9. India
    • 10.4.9.1. India omni-channel retail solutions market, 2017 - 2030
    • 10.4.9.2. India omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.4.9.3. India omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.4.9.4. India omni-channel retail solutions market, by services, 2017 - 2030
    • 10.4.9.5. India omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.4.9.6. India omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.4.9.7. India omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.4.10. Japan
    • 10.4.10.1. Japan omni-channel retail solutions market, 2017 - 2030
    • 10.4.10.2. Japan omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.4.10.3. Japan omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.4.10.4. Japan omni-channel retail solutions market, by services, 2017 - 2030
    • 10.4.10.5. Japan omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.4.10.6. Japan omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.4.10.7. Japan omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.4.11. South Korea
    • 10.4.11.1. South Korea omni-channel retail solutions market, 2017 - 2030
    • 10.4.11.2. South Korea omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.4.11.3. South Korea omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.4.11.4. South Korea omni-channel retail solutions market, by services, 2017 - 2030
    • 10.4.11.5. South Korea omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.4.11.6. South Korea omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.4.11.7. South Korea omni-channel retail solutions market, by end-use, 2017 - 2030
• 10.5. Latin America
  • 10.5.1. Latin America omni-channel retail solutions market, 2017 - 2030
  • 10.5.2. Latin America omni-channel retail solutions market, by offering, 2017 - 2030
  • 10.5.3. Latin America omni-channel retail solutions market, by solution, 2017 - 2030
  • 10.5.4. Latin America omni-channel retail solutions market, by services, 2017 - 2030
  • 10.5.5. Latin America omni-channel retail solutions market, by deployment, 2017 - 2030
  • 10.5.6. Latin America omni-channel retail solutions market, by channel, 2017 - 2030
  • 10.5.7. Latin America omni-channel retail solutions market, by end-use, 2017 - 2030
  • 10.5.8. Brazil
    • 10.5.8.1. Brazil omni-channel retail solutions market, 2017 - 2030
    • 10.5.8.2. Brazil omni-channel retail solutions market, by offering, 2017 - 2030
    • 10.5.8.3. Brazil omni-channel retail solutions market, by solution, 2017 - 2030
    • 10.5.8.4. Brazil omni-channel retail solutions market, by services, 2017 - 2030
    • 10.5.8.5. Brazil omni-channel retail solutions market, by deployment, 2017 - 2030
    • 10.5.8.6. Brazil omni-channel retail solutions market, by channel, 2017 - 2030
    • 10.5.8.7. Brazil omni-channel retail solutions market, by end-use, 2017 - 2030
• 10.6. MEA
  • 10.6.1. MEA omni-channel retail solutions market, 2017 - 2030
  • 10.6.2. MEA omni-channel retail solutions market, by offering, 2017 - 2030
  • 10.6.3. MEA omni-channel retail solutions market, by solution, 2017 - 2030
  • 10.6.4. MEA omni-channel retail solutions market, by services, 2017 - 2030
  • 10.6.5. MEA omni-channel retail solutions market, by deployment, 2017 - 2030
  • 10.6.6. MEA omni-channel retail solutions market, by channel, 2017 - 2030
  • 10.6.7. MEA omni-channel retail solutions market, by end-use, 2017 - 2030

Chapter 11 Competitive Analysis

• 11.1. Recent Developments and Impact Analysis, by Key Market Participants
• 11.2. Company Categorization
• 11.3. Vendor Landscape
  • 11.3.1. Key company market share analysis, 2021
• 11.4. Company Analysis Tools
  • 11.4.1. Company market position analysis
  • 11.4.2. Competitive dashboard analysis

Chapter 12 Competitive Landscape

• 12.1. NCR Corporation
  • 12.1.1. Company overview
  • 12.1.2. Financial performance
  • 12.1.3. Product benchmarking
  • 12.1.4. Strategic initiatives
• 12.2. Diebold Nixdorf AG
  • 12.2.1. Company overview
  • 12.2.2. Financial performance
  • 12.2.3. Product benchmarking
  • 12.2.4. Strategic initiatives
• 12.3. Infosys Ltd.
  • 12.3.1. Company overview
  • 12.3.2. Financial performance
  • 12.3.3. Product benchmarking
  • 12.3.4. Strategic initiatives
• 12.4. Toshiba Corporation
  • 12.4.1. Company overview
  • 12.4.2. Financial performance
  • 12.4.3. Product benchmarking
  • 12.4.4. Strategic initiatives
• 12.5. Oracle Corporation
  • 12.5.1. Company overview
  • 12.5.2. Financial performance
  • 12.5.3. Product benchmarking
  • 12.5.4. Strategic initiatives
• 12.6. SAP SE
  • 12.6.1. Company overview
  • 12.6.2. Financial performance
  • 12.6.3. Product benchmarking
  • 12.6.4. Strategic initiatives
• 12.7. IBM Corporation
  • 12.7.1. Company overview
  • 12.7.2. Financial performance
  • 12.7.3. Product benchmarking
  • 12.7.4. Strategic initiatives
• 12.8. Cognizant Technology Solutions Corp.
  • 12.8.1. Company overview
  • 12.8.2. Financial performance
  • 12.8.3. Product benchmarking
  • 12.8.4. Strategic initiatives
• 12.9. Salesforce, Inc.
  • 12.9.1. Company overview
  • 12.9.2. Financial performance
  • 12.9.3. Product benchmarking
  • 12.9.4. Strategic initiatives
• 12.10. Infor Global Solutions, Inc.
  • 12.10.1. Company overview
  • 12.10.2. Financial performance
  • 12.10.3. Product benchmarking
  • 12.10.4. Strategic initiatives