항공교통관제(ATC) : 변화하는 서비스 프로바이더 업계에서 매니지드 서비스 프로바이더의 역할

※ 본 상품은 영문 자료로 한글과 영문목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문목차를 참고해주시기 바랍니다.

기업과 매니지드 서비스 프로바이더 양측이 클라우드(프라이빗, 퍼블릭, 하이브리드)의 새로운 운영 모델에 관련된 이해관계자·비지니스 프로세스·지역·업계 규제의 지원시 양측의 이해관계자가 IT·클라우드 리소스를 효과적이며 효율적으로 관리할 수 있는 수단을 작성할 필요성에 관한 정보를 정리하여 전해드립니다.

이그제큐티브 스냅숏

새로운 시장의 발전과 동향

• 항공교통관제(ATC) : 비지니스 오퍼레이션 센터로의 이동
• 시장 상황
• 기업 소싱 전략 리스크
• 서비스 프로바이더 업계의 향후 구조를 형성하는 요인
• 업계의 구조와 진화
• 서비스 프로바이더에 의한 클라이언트 소싱 모델의 컨버전스의 영향과 에코시스템의 진화
• 정부 규제가 소싱 전략과 프로바이더 업계를 형성한다.

서비스 프로바이더에 대한 제안

참고 자료

• 관련 조사
• 요약

This IDC Market Perspective discusses the need for both enterprises and managed SPs to create a means by which both stakeholders can effectively and efficiently manage all IT and cloud resources in supporting all stakeholders, business process, geographies, and industry regulations involving new operating models for cloud (private, public, and hybrid). IDC refers to this as a business operations center, which incorporates new operational approaches (e.g., DevOps, SRE, and CI/CD), an intelligent multicloud management platform, a robust governance structure, and new organizational structures."Implementing a business operations center will help both enterprises and service providers achieve the level of efficiencies needed to maintain pace with an increasingly dynamic market," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success in implementing a business operation center will require both enterprises and service providers to make fundamental changes to their organizational structures, incorporate an intelligent multicloud management platform, and create a mapping of the evolution of labor to capital in provisioning cloud services across competing providers involving managed SPs and their ecosystem of cloud service providers."

Executive Snapshot

New Market Developments and Dynamics

• Air Traffic Control: Move to Business Operations Center
  • Enterprise: New Sourcing and Organizational Structures
  • Strategic Factors Shaping Sourcing Strategy
• Market Conditions
  • Enterprise Factors
  • Consumption: Market Factors Shaping Use of Cloud Services
• Enterprise Sourcing Strategy Risks
  • Sourcing Options and Move to Business Operations Centers: Managed SPs and Cloud Service Providers
• Factors Shaping Future Structure of Service Provider Industry
  • Customer Sourcing Service Requirements and Cost Impacts
    • Optimizing Service Delivery and Value
    • Business Requirements
    • Challenge of Multisourcing in Optimizing SLAs and Costs
• Industry Structure and Evolution
  • Structure of Service Providers: Move to a Digital Services Supply Chain
    • Enterprise
  • Service Provider Ecosystem Evolution
    • Changing Roles and Responsibilities Across Ecosystem of Managed SPs and Cloud Service Providers
    • Mapping Evolution from Managed SP to Cloud Service Provider: Currency of Exchange
      • From Labor Centric to Capital Centric: Taking the "Managed" Out of Managed Cloud Services
• Impact of Convergence of Client Sourcing Model with Service Provider and Ecosystem Evolution
• Government Regulations Shaping Sourcing Strategy and Provider Industry
  • Liabilities and Litigation
  • Risks and Regulations
    • Economy and Societal Factors
    • Industry
    • Organizations and Firms
    • Individuals
  • Business Operations Center: Building Blocks for a Multicloud Operating Model

Advice for the Services Provider

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• Related Research
• Synopsis