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보험 산업용 로보틱 프로세스 자동화(RPA) : 벤더 포지셔닝, 전략, 예측(2019-2024년)

Robotic Process Automation in Insurance: Vendor Positioning, Strategies & Forecasts 2019-2024

리서치사 Juniper Research Ltd
발행일 2019년 07월 상품 코드 901548
페이지 정보 영문
가격
£ 2,250 ₩ 3,402,000 Web Access - PDF & Excel (Enterprise Wide License)
£ 2,990 ₩ 4,521,000 Web Access - Full Research Suite (Enterprise Wide License)


보험 산업용 로보틱 프로세스 자동화(RPA) : 벤더 포지셔닝, 전략, 예측(2019-2024년) Robotic Process Automation in Insurance: Vendor Positioning, Strategies & Forecasts 2019-2024
발행일 : 2019년 07월 페이지 정보 : 영문

보험 산업용 RPA(로보틱 프로세스 자동화 : Robotic Process Automation) 시장을 조사했으며, RPA의 개요·도입 모델·도입 촉진요인, RPA 투자의 합리성·RPA 도입에 의한 이점, 주요 사업자에 의한 도입 사례, RPA 벤더의 경쟁 환경·포지셔닝·개요, RPA에 대한 투자액 추이·예측 등을 정리하여 전해드립니다.

제1장 요점

제2장 기업의 경쟁력 강화를 위한 RPA·AI·기계학습(머신러닝)

  • 서론
  • RPA의 진화·도입 모델
  • 자동화의 의사결정 트리(Decision Tree)
  • 자동화의 주요 촉진요인
  • RPA의 다음 스텝
    • 챗봇의 개량

제3장 보험 산업의 개요

  • 보험 산업의 개요
    • 레거시 시스템·통일성 없는 애플리케이션
      • 사례 연구 : 지역 자동차보험 대리점
    • 법규제·컴플라이언스
    • 백오피스의 비효율성
    • 보다 나은 서비스에 대한 수요
      • 사례 연구 : Tokio Marine Brings Agility to Insurance
      • 사례 연구 : VIVAT
  • 보험 산업에 대한 영향 분석
  • RPA의 이점
    • 청구 관리
    • 보험계약자용 서비스
    • 보험 인수
    • 대리점 관리
    • 데이터 관리·재무

제4장 경쟁 환경

  • 서론
  • 벤더 분석 & Juniper Research Leaderboard
    • 포지셔닝 매트릭스
    • 벤더 분류
  • 유력 기업
  • 벤더 개요
    • Another Monday
    • Autologyx
    • Automation Anywhere
    • AutomationEdge
    • Blue Prism
    • Datamatics
    • EdgeVerve
    • Kofax
    • Kryon
    • Nice
    • Nintex
    • Option3
    • Pegasystems
    • Softomotive
    • Thoughtonomy
    • UiPath
    • WorkFusion

제5장 보험 산업용 RPA : 시장 규모 & 예측

  • 서론
  • 조사 방법·전제 요인
  • 시장 예측 : 보험 산업
    • RPA에 투자하는 기업 수
    • RPA에 투자하는 기업의 비율
    • 보험회사 1사당 RPA에 대한 연간 평균 지출액
    • 보험회사에 의한 RPA에 대한 연간 총지출액
KSA 19.08.19

Overview

Juniper Research's new research into ‘Robotic Process Automation in Insurance’ provides an in-depth evaluation of the emerging technology, including market drivers and barriers in the RPA (Robotics Process Automation) market. Juniper Research assesses the roll-out of RPA solutions in insurance, aligned with 5-year forecasts for technology adoption and spend. It also provides a detailed vendor landscape analysis through the Juniper Research Leaderboard; aligned to a series of strategic recommendations for key industry stakeholders.

The research suite comprises of:

  • Market Trends & Opportunities (PDF)
  • 5-Year Market Sizing & Forecast Spreadsheet (Excel)
  • 12 months' access to harvest online data platform

Key Features

  • Market Dynamics & RPA Evolution Analysis: Provides an extensive evaluation of RPA adoption by enterprises, covering the following elements:
    • Drivers for RPA
    • Juniper Research's Gradual RPA Adoption Model
    • RPA Decision Three
    • ‘Next Steps' for RPA
  • Interviews with Leading RPA Vendors: 12 interviews with leading RPA industry stakeholders.
  • Juniper Research Leaderboard: Leading RPA vendors compared, scored and positioned on the Juniper Research Leaderboard, including:
    • Another Monday
    • Autologyx
    • Automation Anywhere
    • AutomationEdge
    • Blue Prism
    • Datamatics
    • EdgeVerve
    • Kofax
    • Kryon
    • Nice
    • Nintex
    • Option3
    • Pegasystems
    • Softomotive
    • Thoughtonomy
    • UiPath
    • WorkFusion
  • Benchmark Industry Forecasts: Market forecasts for adoption of RPA services, the average spend per company and total spend, across the insurance industry.

Key Questions

  • 1. What are the key technological and disruptive innovations affecting the insurance industry?
  • 2. How can RPA enable insurance service providers to gain time and cost savings?
  • 3. What are the main obstacles to the adoption of RPA and AI, and how can companies mitigate these obstacles?
  • 4. What is the revenue opportunity from insurance providers for RPA vendors over the next 5 years?
  • 5. Which RPA vendors are currently leading the market and enabling the biggest efficiency gains?

Data & Interactive Forecast

Juniper Research's ‘Robotic Process Automation in Insurance’ forecast suite includes:

RPA in Insurance forecasts:

  • Number of Businesses in the Insurance Industry Investing in RPA
  • Average Annual Spend on RPA per Insurance Company
  • Total Robotic Process Automation Spend by Insurance Companies per Annum

Regional splits for 8 key regions, including 11 country level data splits:

  • Canada
  • China
  • Denmark
  • Germany
  • Japan
  • Norway
  • Portugal
  • Spain
  • Sweden
  • UK
  • US
  • 1. Interactive Scenario Tool allowing users to manipulate Juniper Research's data for 2 different metrics.
  • 2. Access to the full set of forecast data of 8 tables and over 900 datapoints.

Juniper Research's highly granular interactive Excels enable clients to manipulate Juniper Research's forecast data and charts to test their own assumptions using the Interactive Scenario Tool and compare select markets side by side in customised charts and tables. IFxls greatly increase clients' ability to both understand a particular market and to integrate their own views into the model.

Table of Contents

1. Key Takeaways

  • 1.1. Key Takeaways
    • 1.1.1. Main Barriers to Automation
      • i. The Fear of Job Replacement
      • ii. Lack of RPA Skilled Workers
      • iii. Use of Multiple RPA Providers at the Same Time
      • iv. Readiness for Digital Transformation
  • 1.2. Strategic Recommendations

2. RPA, AI & Machine Learning for Enterprise Competitiveness

  • 2.1. Introduction
  • 2.2. RPA Evolution & Adoption Model
    • Figure 1.1: Juniper Phased Evolution Model
      • 2.2.1. Phase 1
      • 2.2.2. Phase 2
      • 2.2.3. Phase 3
        • Table 1.2: Gradual Automation Adoption Model
  • 2.3. Automation Decision Tree
    • 2.3.1. Suitable Processes Characteristics
    • 2.3.2. Suitable Technical Components
      • Figure 1.3: Automation Decision Tree
  • 2.4. Main Drivers for Automation
  • 2.5. Next Steps for RPA
    • 2.5.1. Chatbots Improvement

3. Insurance Industry Overview

  • 3.1. Insurance Industry Overview
    • 3.1.1. Legacy Systems & Disparate Applications
      • Figure 3.1: Number & Value of M&As in Insurance Industry, 1985-2018
      • Case Study: Regional Auto Insurance Agency
    • 3.1.2. Regulation & Compliance
    • 3.1.3. Back-office Inefficiency
    • 3.1.4. Demand for Better Services
      • Case Study: Tokio Marine Brings Agility to Insurance
      • Case Study: VIVAT Eliminates Processes Complexity
  • 3.2. Insurance Impact Assessment
    • 3.2.1. Summary
      • Table 3.2: Insurance Activities & Tasks Likely to be Automated
      • Table 3.3: RPA in Insurance Impact Assessment
      • Table 3.4: RPA in Insurance Impact Assessment Methodology
  • 3.3. Benefits of RPA
    • 3.3.1. Claims Management
    • 3.3.2. Policyholder Service
    • 3.3.3. Underwriting
    • 3.3.4. Agency Management
    • 3.3.5. Data Management & Finance

4. Competitive Landscape

  • 4.1. Introduction
  • 4.2. Vendor Analysis & Juniper Research Leaderboard
    • Table 4.1: RPA in Insurance Vendor Capability Assessment Factors
    • 4.2.1. Juniper Research Positioning Matrix Results
      • Table 4.2: RPA in Insurance Positioning Matrix Results
      • Figure 4.3: Juniper Research Leaderboard for RPA in Insurance
    • 4.2.2. Vendor Groupings
      • i. Summary
      • ii. Established Leaders
      • iii. Leading Challengers
      • iv. Disruptors & Emulators
  • 4.3. RPA in Insurance Movers & Shakers
  • 4.4. Vendor Profile
    • 4.4.1. Another Monday
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.2. Autologyx
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.3. Automation Anywhere
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.4. AutomationEdge
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.5. Blue Prism
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.6. Datamatics
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.7. EdgeVerve
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.8. Kofax
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.9. Kryon
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.10. Nice
      • i. Corporate
        • Table 4.4: Nice Acquisitions Since 2011
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.11. Nintex
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.12. Option3
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.13. Pegasystems
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.14. Softomotive
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.15. Thoughtonomy
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.16. UiPath
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.17. WorkFusion
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities

5. RPA in Insurance: Market Sizing & Forecasts

  • 5.1. Introduction
  • 5.2. Methodology & Assumptions
    • 5.2.1. Insurance Companies
      • Figure 2.2: RPA in Insurance Market Forecast Methodology
  • 5.3. Market Forecasts: Insurance
    • 5.3.1. Number of Businesses in the Insurance Industry Investing in RPA
      • Figure & Table 2.7: Number of Businesses in the Insurance Industry Investing in RPA Year End, Split by 8 Key Regions 2019-2024
    • 5.3.2. Proportion of Businesses in the Insurance Industry Investing in RPA
      • Figure & Table 2.8: Proportion of Businesses in the Insurance Industry investing in RPA (%), Split by 8 Key Regions 2019-2024
    • 5.3.3. Average Annual Spend on RPA per Insurance Company
      • Figure & Table 2.9: Average Annual Spend on RPA per Insurance Company ($), Split by 8 Key Regions 2019-2024
    • 5.3.4. Total Robotic Process Automation Spend by Insurance Companies per Annum
      • Figure & Table 2.10: Total Robotic Process Automation Spend by Insurance Companies per Annum ($m), Split by 8 Key Regions 2019-2024
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