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세계의 채권 추심 소프트웨어 시장 예측(-2023년) : 은행, 채권 추심 기관, 금융회사, 헬스케어, 소비재 및 소매, 통신 및 유틸리티

Debt Collection Software Market by Component (Software and Services), End-User (Banks, Collection Agencies, Finance Companies, Healthcare), Organization Size (Large Enterprises and SMEs), Deployment Type, and Region - Global Forecast to 2023

리서치사 MarketsandMarkets
발행일 2018년 09월 상품 코드 696449
페이지 정보 영문 144 Pages
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세계의 채권 추심 소프트웨어 시장 예측(-2023년) : 은행, 채권 추심 기관, 금융회사, 헬스케어, 소비재 및 소매, 통신 및 유틸리티 Debt Collection Software Market by Component (Software and Services), End-User (Banks, Collection Agencies, Finance Companies, Healthcare), Organization Size (Large Enterprises and SMEs), Deployment Type, and Region - Global Forecast to 2023
발행일 : 2018년 09월 페이지 정보 : 영문 144 Pages

세계의 채권 추심 소프트웨어 시장은 2018년 26억 4,000만 달러에서 2023년까지 37억 3,000만 달러에 달할 것으로 예측되며, 2018-2023년간 7.2%의 연평균 복합 성장률(CAGR)을 나타낼 전망입니다. 채무자로 연결되는 멀티커뮤니케이션 채널에 대한 관심 증대, 채권 추심 업무를 전문기관에 아웃소싱하는 요구 상승, 클라우드 기반 채권 추심 소프트웨어 수요 증가는 채권 추심 소프트웨어 시장 성장을 촉진할 것으로 예측됩니다.

세계의 채권 추심 소프트웨어(Debt Collection Software) 시장을 조사했으며, 시장의 전체 구조, 각종 영향요인, 부문 및 지역별 분석, 경쟁 환경, 주요 기업 개요 등의 정보를 정리하여 전해드립니다.

제1장 서론

제2장 조사 방법

제3장 주요 요약

제4장 프리미엄 인사이트

  • 채권 추심 소프트웨어 시장의 매력적인 시장 기회
  • 채권 추심 소프트웨어 시장 : 컴포넌트별
  • 채권 추심 소프트웨어 시장 : 서비스별
  • 채권 추심 소프트웨어 시장 : 전문 서비스별
  • 채권 추심 소프트웨어 시장 : 최종사용자별
  • 채권 추심 소프트웨어 시장 : 조직 규모별
  • 채권 추심 소프트웨어 시장 : 전개 유형별
  • 채권 추심 소프트웨어 시장 : TOP 3 최종사용자 및 지역

제5장 시장 개요와 산업 동향

  • 서론
  • 시장 역학
    • 시장 성장 촉진요인
    • 시장 성장 억제요인
    • 기회
    • 해결해야 할 과제
  • 산업 동향
    • 이용 사례 1 : FICO
    • 이용 사례 2 : FIS
    • 이용 사례 3 : EXPERIAN
    • 이용 사례 4 : EXPERIAN

제6장 채권 추심 소프트웨어 시장 : 컴포넌트별

  • 서론
  • 소프트웨어
  • 서비스

제7장 채권 추심 소프트웨어 시장 : 서비스별

  • 서론
  • 전문 서비스
  • 매니지드 서비스

제8장 채권 추심 소프트웨어 시장 : 전문 서비스별

  • 서론
  • 구현
  • 컨설팅
  • 교육 및 지원

제9장 채권 추심 소프트웨어 시장 : 최종사용자별

  • 서론
  • 은행
  • 채권 추심 기관
  • 금융회사
  • 헬스케어
  • 소비재 및 소매
  • 통신 및 유틸리티
  • 기타

제10장 채권 추심 소프트웨어 시장 : 조직 규모별

  • 서론
  • 대기업
  • 중소기업

제11장 채권 추심 소프트웨어 시장 : 전개 유형별

  • 서론
  • 온프레미스(On-premise)
  • 클라우드

제12장 채권 추심 소프트웨어 시장 : 지역별

  • 서론
  • 북미
  • 유럽
  • 아시아태평양
  • 라틴아메리카
  • 중동 및 아프리카

제13장 경쟁 구도

  • 개요
  • 경쟁 구도

제14장 기업 개요

  • 서론
  • FICO
  • FIS
  • PEGASYSTEMS
  • EXPERIAN
  • TEMENOS
  • INTELLECT DESIGN ARENA
  • SOPRA BANKING SOFTWARE
  • EXUS
  • KATABAT
  • ADVANTAGE SOFTWARE FACTORY
  • CHETU
  • NUCLEUS SOFTWARE
  • AMEYO(DRISHTI-SOFT)
  • AGREEYA SOLUTIONS
  • COFACE
  • ARVATO
  • KUHLEKT
  • ADTEC SOFTWARE
  • DEBTRAK
  • QUANTRAX CORPORATION
  • INDUS SOFTWARE
  • PAMAR SYSTEMS
  • TOTALITY SOFTWARE
  • CSS IMPACT
  • SEIKOSOFT

제15장 부록

LSH 18.09.18

LIST OF TABLES

  • TABLE 1: UNITED STATES DOLLAR EXCHANGE RATE, 2014-2017
  • TABLE 2: DEBT COLLECTION SOFTWARE MARKET SIZE AND GROWTH RATE, 2016-2023 (USD MILLION, Y-O-Y %)
  • TABLE 3: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 4: SOFTWARE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 5: SERVICES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 6: DEBT COLLECTION SOFTWARE MARKET, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 7: PROFESSIONAL SERVICES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 8: MANAGED SERVICES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 9: DEBT COLLECTION SOFTWARE MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 10: IMPLEMENTATION: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 11: CONSULTING: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 12: TRAINING AND SUPPORT: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 13: DEBT COLLECTION SOFTWARE MARKET SIZE, BY END-USER, 2016-2023 (USD MILLION)
  • TABLE 14: BANKS: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 15: COLLECTION AGENCIES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 16: FINANCE COMPANIES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 17: HEALTHCARE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 18: CONSUMER GOODS AND RETAIL: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 19: TELECOM AND UTILITIES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 20: OTHERS: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 21: DEBT COLLECTION SOFTWARE MARKET, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 22: LARGE ENTERPRISES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 23: SMALL AND MEDIUM-SIZED ENTERPRISES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 24: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 25: ON-PREMISES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 26: CLOUD: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 27: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 28: NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 29: NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 30: NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 31: NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 32: NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY END-USER, 2016-2023 (USD MILLION)
  • TABLE 33: NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 34: NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 35: EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 36: EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 37: EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 38: EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 39: EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY END-USER, 2016-2023 (USD MILLION)
  • TABLE 40: EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 41: EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 42: ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 43: ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 44: ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 45: ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 46: ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY END-USER, 2016-2023 (USD MILLION)
  • TABLE 47: ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 48: ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 49: LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 50: LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 51: LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 52: LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 53: LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY END-USER, 2016-2023 (USD MILLION)
  • TABLE 54: LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 55: LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 56: MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 57: MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 58: MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 59: MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2023 (USD MILLION)
  • TABLE 60: MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY END-USER, 2016-2023 (USD MILLION)
  • TABLE 61: MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 62: MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD MILLION)
  • TABLE 63: NEW PRODUCT LAUNCHES AND UPGRADATIONS, 2017-2018
  • TABLE 64: MERGERS AND ACQUISITIONS, 2018
  • TABLE 65: PARTNERSHIPS AND AGREEMENTS, 2017-2018
  • TABLE 66: BUSINESS EXPANSIONS, 2017-2018

LIST OF FIGURES

  • FIGURE 1: DEBT COLLECTION SOFTWARE MARKET: MARKET SEGMENTATION
  • FIGURE 2: DEBT COLLECTION SOFTWARE MARKET: RESEARCH DESIGN
  • FIGURE 3: BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY, DESIGNATION, AND REGION
  • FIGURE 4: DATA TRIANGULATION
  • FIGURE 5: MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
  • FIGURE 6: MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
  • FIGURE 7: DEBT COLLECTION SOFTWARE MARKET: ASSUMPTIONS
  • FIGURE 8: DEBT COLLECTION SOFTWARE MARKET: TOP 3 SEGMENTS IN 2018
  • FIGURE 9: DEBT COLLECTION SOFTWARE MARKET, BY COMPONENT
  • FIGURE 10: DEBT COLLECTION SOFTWARE MARKET, BY ORGANIZATION SIZE
  • FIGURE 11: DEBT COLLECTION SOFTWARE MARKET, BY REGION
  • FIGURE 12: GROWING NEED FOR CUSTOMER-CENTRIC DEBT COLLECTION MANAGEMENT SOLUTIONS IS EXPECTED TO DRIVE THE DEBT COLLECTION SOFTWARE MARKET GROWTH DURING THE FORECAST PERIOD
  • FIGURE 13: SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 14: MANAGED SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 15: IMPLEMENTATION SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 16: TELECOM AND UTILITIES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 17: SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 18: CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 19: BANKS END-USER, AND NORTH AMERICA ARE ESTIMATED TO HOLD THE LARGEST MARKET SIZE IN 2018
  • FIGURE 20: DEBT COLLECTION SOFTWARE MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 21: SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 22: MANAGED SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 23: IMPLEMENTATION SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 24: TELECOM AND UTILITIES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 25: SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 26: CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 27: NORTH AMERICA IS ESTIMATED TO HOLD THE LARGEST MARKET SIZE IN 2018
  • FIGURE 28: NORTH AMERICA: MARKET SNAPSHOT
  • FIGURE 29: ASIA PACIFIC: MARKET SNAPSHOT
  • FIGURE 30: MARKET RANKING FOR THE DEBT COLLECTION SOFTWARE MARKET, 2018
  • FIGURE 31: KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE DEBT COLLECTUION SOFTWARE MARKET,2017-2018
  • FIGURE 32: MARKET EVALUATION FRAMEWORK
  • FIGURE 33: GEOGRAPHIC REVENUE MIX OF THE TOP MARKET PLAYERS
  • FIGURE 34: FICO: COMPANY SNAPSHOT
  • FIGURE 35: FICO: SWOT ANALYSIS
  • FIGURE 36: FIS: COMPANY SNAPSHOT
  • FIGURE 37: FIS: SWOT ANALYSIS
  • FIGURE 38: PEGASYSTEMS: COMPANY SNAPSHOT
  • FIGURE 39: PEGASYSTEMS: SWOT ANALYSIS
  • FIGURE 40: EXPERIAN: COMPANY SNAPSHOT
  • FIGURE 41: EXPERIAN: SWOT ANALYSIS
  • FIGURE 42: TEMENOS: COMPANY SNAPSHOT
  • FIGURE 43: TEMENOS: SWOT ANALYSIS
  • FIGURE 44: INTELLECT DESIGN ARENA: COMPANY SNAPSHOT
  • FIGURE 45: NUCLEUS SOFTWARE: COMPANY SNAPSHOT

The debt collection software market is expected to grow at a CAGR of 7.2% during the forecast period.

The debt collection software market size is expected to grow from USD 2.64 billion in 2018 to USD 3.73 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 7.2% during the forecast period.

The increasing focus on the multicommunication channel to reach debtors, growing need to outsource debt collection task to specialized collection agencies, and rising demand for cloud-based debt collection software powered with self-service payment models are expected to drive the growth of the debt collection software market. The major factors that are expected to restrict the growth of the debt collection software market are inflexibility of the existing systems to process a large volume of debtor's information and limited IT resources.

The implementation segment is expected to account for the largest market size during the forecast period.

Implementation services offered by debt collection software vendors involve analyzing the organization's need, understanding the operational functionalities of the existing systems, and integrating value-added features as per the specific requirements of debt collection organizations and agencies. Implementation services help debt collection organizations to improve their cash collection efficiency and boost the overall collection and recovery process. Moreover, these services help money lending organizations to redefine collection strategies for uplifting the customers' satisfaction.

The telecom and utilities segment is expected to grow at the highest CAGR during the forecast period.

Among end-users, the telecom and utilities segment is expected to grow at the highest CAGR during the forecast period. It becomes challenging for debt collection agencies and organizations to recover the amount of debt on time. In this digital era, debt collection software can be extremely helpful to debt collection agencies in collecting debt from consumers. Debt collection software offer the self-service payment platform to consumers for timely paying their bills and maintaining their credibility. This adoption enables the cloud segment to account for a considerable market size during the forecast period.

Asia Pacific is expected to witness the highest growth rate during the forecast period.

North America is estimated to account for the largest market share in 2018 while APAC is expected to grow at the highest CAGR during the forecast period. APAC is expected to be a money-spinning industry for debt collection software providers during the forecast period, considering the technological advancements and the increasing bad debts. Multinational companies are expected to emphasize on exploring the APAC industry by partnering with local companies, channel partners, and technology partners. Moreover, the increasing adoption of the cloud and mobile technologies by large diversified populations have led to the rapid implementation of debt collection software in the APAC countries, such as Japan, China, and Australia.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The break-up of profiles of the primary participants is given below:

  • By Company Type: Tier 1 - 40%, Tier 2 - 35%, and Tier 3 - 25%
  • By Designation: C-level - 45%, D-level - 30%, and Others - 25%
  • By Region: North America - 35%, Asia Pacific - 30%, Europe - 20%, and RoW - 15%

Major vendors that offer debt collection software across the globe include: FICO (US), Pegasystems (US), Temenos (Switzerland), Experian (Ireland), Chetu (US), FIS (US), EXUS (UK), Sopra Banking (France), Quantrax Corporation (US), Indus Software (India), Pamar Systems (US), Intellect Design (India), Kuhlekt (Australia), Adtec Software (UK), Katabat (US), Advantage Software Factory (Romania), Totality Software (US), CSS Impact (US), Nucleus Software (India), Coface (France), Arvato (Germany), Ameyo (India), AgreeYa Solutions (US), SeikoSoft (US), and Debtrak (UK).

Research Coverage:

The debt collection software market has been segmented by component, end-user, deployment type, organization size, and region. The report is expected to help market leaders/new entrants in this market in the following ways:

  • The report segments the debt collection software market comprehensively and provides the closest approximations of the revenue numbers for the overall market and its subsegments. The market numbers are further split across different debt collection components and regions. Moreover, the report splits the market into on-premises and cloud deployment types.

Reasons to Buy the Report:

From an insight perspective, this research report focuses on various levels of analysis - the market size of the global market and subsegments; analysis of the top players and company profiles, which together comprise and discuss the basic views on the competitive landscape; emerging and high-growth segments of the debt collection software market; and high-growth regions and their respective drivers, restraints, challenges, and opportunities.

The report is expected to enhance both established firms, as well as new entrants/smaller firms to gauge the pulse of the market, which in turn, could help firms in garnering high market share.

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. OBJECTIVES OF THE STUDY
  • 1.2. MARKET DEFINITION
  • 1.3. MARKET SCOPE
  • 1.4. YEARS CONSIDERED FOR THE STUDY
  • 1.5. CURRENCY
  • 1.6. STAKEHOLDERS

2. RESEARCH METHODOLOGY

  • 2.1. RESEARCH DATA
    • 2.1.1. SECONDARY DATA
    • 2.1.2. PRIMARY DATA
      • 2.1.2.1. Breakdown of primaries
      • 2.1.2.2. Key industry insights
  • 2.2. MARKET SIZE ESTIMATION
  • 2.3. RESEARCH ASSUMPTIONS AND LIMITATIONS
    • 2.3.1. ASSUMPTIONS
    • 2.3.2. LIMITATIONS

3. EXECUTIVE SUMMARY

4. PREMIUM INSIGHTS

  • 4.1. ATTRACTIVE MARKET OPPORTUNITIES IN THE DEBT COLLECTION SOFTWARE MARKET
  • 4.2. DEBT COLLECTION SOFTWARE MARKET, BY COMPONENT
  • 4.3. DEBT COLLECTION SOFTWARE MARKET, BY SERVICE
  • 4.4. DEBT COLLECTION SOFTWARE MARKET, BY PROFESSIONAL SERVICE
  • 4.5. DEBT COLLECTION SOFTWARE MARKET, BY END-USER
  • 4.6. DEBT COLLECTION SOFTWARE MARKET, BY ORGANIZATION SIZE
  • 4.7. DEBT COLLECTION SOFTWARE MARKET, BY DEPLOYMENT TYPE
  • 4.8. DEBT COLLECTION SOFTWARE MARKET: TOP 3 END-USERS AND REGIONS

5. MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1. INTRODUCTION
  • 5.2. MARKET DYNAMICS
    • 5.2.1. DRIVERS
      • 5.2.1.1. Growing need to provide customer-centric debt collection solutions
      • 5.2.1.2. Need to outsource debt recovery to specialized debt collection agencies
      • 5.2.1.3. Growing awareness amongst debtors for self-service models
    • 5.2.2. RESTRAINTS
      • 5.2.2.1. Inadequacy of the existing systems and lack of IT resources
    • 5.2.3. OPPORTUNITIES
      • 5.2.3.1. Exploration of digital strategies to roll out collection services at a faster pace
      • 5.2.3.2. Growing demand by entreprises to augment multi-channel communication technology with debt collection process
    • 5.2.4. CHALLENGES
      • 5.2.4.1. Tracking delinquent consumer debts, and rising government regulations on debt collection activities
      • 5.2.4.2. Debt collectors' dependency on debtors' dynamic payment information and databases
  • 5.3. INDUSTRY TRENDS
    • 5.3.1. USE CASE 1: FICO
    • 5.3.2. USE CASE 2: FIS
    • 5.3.3. USE CASE 3: EXPERIAN
    • 5.3.4. USE CASE 4: EXPERIAN

6. DEBT COLLECTION SOFTWARE MARKET, BY COMPONENT

  • 6.1. INTRODUCTION
  • 6.2. SOFTWARE
  • 6.3. SERVICES

7. DEBT COLLECTION SOFTWARE MARKET, BY SERVICE

  • 7.1. INTRODUCTION
  • 7.2. PROFESSIONAL SERVICES
  • 7.3. MANAGED SERVICES

8. DEBT COLLECTION SOFTWARE MARKET, BY PROFESSIONAL SERVICE

  • 8.1. INTRODUCTION
  • 8.2. IMPLEMENTATION
  • 8.3. CONSULTING
  • 8.4. TRAINING AND SUPPORT

9. DEBT COLLECTION SOFTWARE MARKET, BY END-USER

  • 9.1. INTRODUCTION
  • 9.2. BANKS
  • 9.3. COLLECTION AGENCIES
  • 9.4. FINANCE COMPANIES
  • 9.5. HEALTHCARE
  • 9.6. CONSUMER GOODS AND RETAIL
  • 9.7. TELECOM AND UTILITIES
  • 9.8. OTHERS

10. DEBT COLLECTION SOFTWARE MARKET, BY ORGANIZATION SIZE

  • 10.1. INTRODUCTION
  • 10.2. LARGE ENTERPRISES
  • 10.3. SMALL AND MEDIUM-SIZED ENTERPRISES

11. DEBT COLLECTION SOFTWARE MARKET, BY DEPLOYMENT TYPE

  • 11.1. INTRODUCTION
  • 11.2. ON-PREMISES
  • 11.3. CLOUD

12. DEBT COLLECTION SOFTWARE MARKET, BY REGION

  • 12.1. INTRODUCTION
  • 12.2. NORTH AMERICA
    • 12.2.1. UNITED STATES
    • 12.2.2. CANADA
  • 12.3. EUROPE
    • 12.3.1. UNITED KINGDOM
    • 12.3.2. GERMANY
    • 12.3.3. FRANCE
    • 12.3.4. REST OF EUROPE
  • 12.4. ASIA PACIFIC
    • 12.4.1. AUSTRALIA AND NEW ZEALAND
    • 12.4.2. JAPAN
    • 12.4.3. CHINA
    • 12.4.4. REST OF ASIA PACIFIC
  • 12.5. LATIN AMERICA
    • 12.5.1. BRAZIL
    • 12.5.2. MEXICO
    • 12.5.3. REST OF LATIN AMERICA
  • 12.6. MIDDLE EAST AND AFRICA
    • 12.6.1. KINGDOM OF SAUDI ARABIA
    • 12.6.2. SOUTH AFRICA
    • 12.6.3. UNITED ARAB EMIRATES
    • 12.6.4. REST OF MIDDLE EAST AND AFRICA

13. COMPETITIVE LANDSCAPE

  • 13.1. OVERVIEW
  • 13.2. COMPETITIVE SCENARIO
    • 13.2.1. NEW PRODUCT LAUNCHES AND UPGRADATIONS
    • 13.2.2. ACQUISITIONS
    • 13.2.3. PARTNERSHIPS AND AGREEMENTS
    • 13.2.4. BUSINESS EXPANSIONS

14. COMPANY PROFILES (Business overview, Products and Solutions offered, Recent Developments, SWOT analysis, MNM view)*

  • 14.1. INTRODUCTION
  • 14.2. FICO
  • 14.3. FIS
  • 14.4. PEGASYSTEMS
  • 14.5. EXPERIAN
  • 14.6. TEMENOS
  • 14.7. INTELLECT DESIGN ARENA
  • 14.8. SOPRA BANKING SOFTWARE
  • 14.9. EXUS
  • 14.10. KATABAT
  • 14.11. ADVANTAGE SOFTWARE FACTORY
  • 14.12. CHETU
  • 14.13. NUCLEUS SOFTWARE
  • 14.14. AMEYO (DRISHTI-SOFT)
  • 14.15. AGREEYA SOLUTIONS
  • 14.16. COFACE
  • 14.17. ARVATO
  • 14.18. KUHLEKT
  • 14.19. ADTEC SOFTWARE
  • 14.20. DEBTRAK
  • 14.21. QUANTRAX CORPORATION
  • 14.22. INDUS SOFTWARE
  • 14.23. PAMAR SYSTEMS
  • 14.24. TOTALITY SOFTWARE
  • 14.25. CSS IMPACT
  • 14.26. SEIKOSOFT

*Details on Business overview, Products and Solutions offered, Recent Developments, SWOT analysis, MNM view might not be captured in case of unlisted companies.

15. APPENDIX

  • 15.1. DISCUSSION GUIDE
  • 15.2. KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 15.3. AVAILABLE CUSTOMIZATIONS
  • 15.4. RELATED REPORTS
  • 15.5. AUTHOR DETAILS
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