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세계의 챗봇 시장 : 소매 및 E-Commerce에서의 높은 회화형 플랫폼 수요

Global Market Study on Chatbots: High Demand for Conversational Platforms from Retail & e-Commerce Businesses Boosting Market Growth

리서치사 Persistence Market Research
발행일 2020년 06월 상품 코드 952527
페이지 정보 영문 300 Pages
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US $ 4,900 ₩ 5,788,000 Unprintable PDF (Single User License)
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세계의 챗봇 시장 : 소매 및 E-Commerce에서의 높은 회화형 플랫폼 수요 Global Market Study on Chatbots: High Demand for Conversational Platforms from Retail & e-Commerce Businesses Boosting Market Growth
발행일 : 2020년 06월 페이지 정보 : 영문 300 Pages

세계의 챗봇(Chatbots) 시장을 조사했으며, 시장 정의와 개요, 코로나19(COVID-19) 및 기타 시장 영향요인 분석, 기술 동향, 이용 사례, 시장 규모 추이와 예측, 솔루션·종류·기업 규모·용도·산업·지역/주요 국가 등 각종 구분별 상세 분석, 경쟁 환경, 주요 기업 개요 등의 정보를 정리하여 전해드립니다.

제1장 개요

제2장 시장 개요

제3장 주요 동향

  • 이용 사례
  • 솔루션의 혁신 및 개발 동향
  • 주요 성공요인

제4장 가격 분석

  • 서브스크립션 모델
  • 세계의 평균 가격 분석 벤치마킹

제5장 코로나19(COVID-19) 팬데믹 위기의 영향

제6장 시장 구조 분석

  • 시장 분석 : 기업 Tier별
  • 시장 집중도
  • 기업 점유율 분석
  • 시장 지위 분석

제7장 수요 분석과 예측

  • 과거 추이
  • 현황과 예측

제8장 시장 배경

  • 거시경제적 요인
  • 예측 영향요인
  • 밸류체인
  • 시장 역학
    • 촉진요인
    • 억제요인
    • 시장 기회

제9장 시장 분석과 예측 : 솔루션별

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 챗봇 플랫폼
    • 서비스
  • 시장의 매력

제10장 시장 분석과 예측 : 유형별

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • Scripted Chatbots
    • Contextual Chatbots(AI/ML 기반)
    • 소셜 메시징 챗봇
    • 기타
  • 시장의 매력

제11장 시장 분석과 예측 : 기업 규모별

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 중소기업
    • 대기업
  • 시장의 매력

제12장 시장 분석과 예측 : 용도별

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 자동화 고객 지원
    • 마케팅 및 판매
    • 개인 비서
    • Digital On-boarding
    • 기타
  • 시장의 매력

제13장 시장 분석과 예측 : 산업별

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 은행/금융서비스/보험(BFSI)
    • 소매 및 E-Commerce
    • IT 및 통신
    • 정부
    • 헬스케어
    • 교육
    • 여행 및 호스피탈리티
    • 기타
  • 시장의 매력

제14장 시장 분석과 예측 : 지역별

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 북미
    • 라틴아메리카
    • 유럽
    • 동아시아
    • 남아시아 및 태평양
    • 중동 및 아프리카
  • 시장의 매력

제15장 북미 시장 분석과 예측

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 국가별
    • 솔루션별
    • 유형별
    • 기업 규모별
    • 용도별
    • 산업별
  • 시장 동향
  • 참여 사업자 : 강도 매핑
  • 성장 촉진요인 및 저해요인 : 영향 분석

제16장 라틴아메리카 시장 분석과 예측

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 국가별
    • 솔루션별
    • 유형별
    • 기업 규모별
    • 용도별
    • 산업별
  • 시장 동향
  • 참여 사업자 : 강도 매핑
  • 성장 촉진요인 및 저해요인 : 영향 분석

제17장 유럽 시장 분석과 예측

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 국가별
    • 솔루션별
    • 유형별
    • 기업 규모별
    • 용도별
    • 산업별
  • 시장 동향
  • 참여 사업자 : 강도 매핑
  • 성장 촉진요인 및 저해요인 : 영향 분석

제18장 동아시아 시장 분석과 예측

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 국가별
    • 솔루션별
    • 유형별
    • 기업 규모별
    • 용도별
    • 산업별
  • 시장 동향
  • 참여 사업자 : 강도 매핑
  • 성장 촉진요인 및 저해요인 : 영향 분석

제19장 남아시아 및 태평양 시장 분석과 예측

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 국가별
    • 솔루션별
    • 유형별
    • 기업 규모별
    • 용도별
    • 산업별
  • 시장 동향
  • 참여 사업자 : 강도 매핑
  • 성장 촉진요인 및 저해요인 : 영향 분석

제20장 중동 및 아프리카 시장 분석과 예측

  • 서론 및 주요 조사결과
  • 과거 추이
  • 현황과 예측
    • 국가별
    • 솔루션별
    • 유형별
    • 기업 규모별
    • 용도별
    • 산업별
  • 시장 동향
  • 참여 사업자 : 강도 매핑
  • 성장 촉진요인 및 저해요인 : 영향 분석

제21장 주요 국가 시장 분석과 예측

  • 미국
  • 캐나다
  • 브라질
  • 멕시코
  • 영국
  • 독일
  • 프랑스
  • 스페인
  • 이탈리아
  • 베네룩스 국가
  • 러시아
  • 중국
  • 일본
  • 한국
  • 인도
  • 태국
  • 인도네시아
  • 말레이시아
  • 호주 및 뉴질랜드
  • GCC 국가
  • 터키
  • 남아프리카공화국

제22장 경쟁 분석

  • 경쟁 대시보드
  • 가격 분석
  • Competition Deep Dive
    • Nuance Communications
    • Google
    • AWS
    • Artificial Solutions
    • IBM Corporation
    • SnatchBot
    • Acquire.io
    • Chatfuel
    • Floatbot
    • Botsify
    • ChatterOn
    • Smartloop
    • Pandorabots
    • Flow XO
    • Boost.ai

제23장 전제조건과 용도

제24장 조사 방법

LSH 20.08.25

List of Tables:

  • Table 01: Global Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Solution
  • Table 02: Global Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Type
  • Table 03: Global Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Enterprise Size
  • Table 04: Global Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Application
  • Table 05: Global Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Industry
  • Table 06: Global Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Region
  • Table 07: North America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Solution
  • Table 08: North America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Type
  • Table 09: North America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Enterprise Size
  • Table 10: North America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Application
  • Table 11: North America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Industry
  • Table 12: North America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Country
  • Table 13: Latin America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Solution
  • Table 14: Latin America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Type
  • Table 15: Latin America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Enterprise Size
  • Table 16: Latin America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Application
  • Table 17: Latin America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Industry
  • Table 18: Latin America Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Country
  • Table 19: Europe Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Solution
  • Table 20: Europe Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Type
  • Table 21: Europe Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Enterprise Size
  • Table 22: Europe Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Application
  • Table 23: Europe Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Industry
  • Table 24: Europe Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Country
  • Table 25: East Asia Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Solution
  • Table 26: East Asia Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Type
  • Table 27: East Asia Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Enterprise Size
  • Table 28: East Asia Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Application
  • Table 29: East Asia Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Industry
  • Table 30: East Asia Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Country
  • Table 31: Southeast Asia and Pacific Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Solution
  • Table 32: Southeast Asia and Pacific Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Type
  • Table 33: Southeast Asia and Pacific Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Enterprise Size
  • Table 34: Southeast Asia and Pacific Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Application
  • Table 35: Southeast Asia and Pacific Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Industry
  • Table 36: Southeast Asia and Pacific Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Country
  • Table 37: Middle East and Africa Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Solution
  • Table 38: Middle East and Africa Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Type
  • Table 39: Middle East and Africa Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Enterprise Size
  • Table 40: Middle East and Africa Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Application
  • Table 41: Middle East and Africa Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Industry
  • Table 42: Middle East and Africa Chatbots Market Value Analysis (2015 - 2019) and Forecast (2020 - 2030) by Country

List of Figures

  • Figure 01: Global Chatbots Market Size (US$ Mn) Forecast and Y-o-Y Growth Rate (%) from 2020 - 2030
  • Figure 02: Global Chatbots Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
  • Figure 03: Global Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Region, 2020 - 2030
  • Figure 04: Global Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Solution, 2020 - 2030
  • Figure 05: Global Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Type, 2020 - 2030
  • Figure 06: Global Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Enterprise Size, 2020 - 2030
  • Figure 07: Global Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Application, 2020 - 2030
  • Figure 08: Global Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Industry, 2020 - 2030
  • Figure 09: Global Chatbots Market Share Analysis (2020 - 2030) by Solution
  • Figure 10: Global Chatbots Market Attractiveness by Solution
  • Figure 11: Global Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Solution
  • Figure 12: Global Chatbots Market Share Analysis (2020 - 2030) by Type
  • Figure 13: Global Chatbots Market Attractiveness by Type
  • Figure 14: Global Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Type
  • Figure 15: Global Chatbots Market Share Analysis (2020 - 2030) by Enterprise Size
  • Figure 16: Global Chatbots Market Attractiveness by Enterprise Size
  • Figure 17: Global Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Enterprise Size
  • Figure 18: Global Chatbots Market Share Analysis (2020 - 2030) by Application
  • Figure 19: Global Chatbots Market Attractiveness by Application
  • Figure 20: Global Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Application
  • Figure 21: Global Chatbots Market Share Analysis (2020 - 2030) by Industry
  • Figure 22: Global Chatbots Market Attractiveness by Industry
  • Figure 23: Global Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Industry
  • Figure 24: Global Chatbots Market Share Analysis (2020 - 2030) by Region
  • Figure 25: Global Chatbots Market Attractiveness by Region
  • Figure 26: Global Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Region
  • Figure 27: North America Chatbots Market Size (US$ Mn) Forecast and Y-o-Y Growth Rate (%) from 2020 - 2030
  • Figure 28: North America Chatbots Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
  • Figure 29: North America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Region, 2020 - 2030
  • Figure 30: North America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Solution, 2020 - 2030
  • Figure 31: North America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Type, 2020 - 2030
  • Figure 32: North America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Enterprise Size, 2020 - 2030
  • Figure 33: North America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Application, 2020 - 2030
  • Figure 34: North America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Industry, 2020 - 2030
  • Figure 35: North America Chatbots Market Share Analysis (2020 - 2030) by Solution
  • Figure 36: North America Chatbots Market Attractiveness by Solution
  • Figure 37: North America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Solution
  • Figure 38: North America Chatbots Market Share Analysis (2020 - 2030) by Type
  • Figure 39: North America Chatbots Market Attractiveness by Type
  • Figure 40: North America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Type
  • Figure 41: North America Chatbots Market Share Analysis (2020 - 2030) by Enterprise Size
  • Figure 42: North America Chatbots Market Attractiveness by Enterprise Size
  • Figure 43: North America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Enterprise Size
  • Figure 44: North America Chatbots Market Share Analysis (2020 - 2030) by Application
  • Figure 45: North America Chatbots Market Attractiveness by Application
  • Figure 46: North America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Application
  • Figure 47: North America Chatbots Market Share Analysis (2020 - 2030) by Industry
  • Figure 48: North America Chatbots Market Attractiveness by Industry
  • Figure 49: North America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Industry
  • Figure 50: North America Chatbots Market Share Analysis (2020 - 2030) by Country
  • Figure 51: North America Chatbots Market Attractiveness by Country
  • Figure 52: North America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Country
  • Figure 53: Latin America Chatbots Market Size (US$ Mn) Forecast and Y-o-Y Growth Rate (%) from 2020 - 2030
  • Figure 54: Latin America Chatbots Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
  • Figure 55: Latin America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Region, 2020 - 2030
  • Figure 56: Latin America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Solution, 2020 - 2030
  • Figure 57: Latin America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Type, 2020 - 2030
  • Figure 58: Latin America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Enterprise Size, 2020 - 2030
  • Figure 59: Latin America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Application, 2020 - 2030
  • Figure 60: Latin America Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Industry, 2020 - 2030
  • Figure 61: Latin America Chatbots Market Share Analysis (2020 - 2030) by Solution
  • Figure 62: Latin America Chatbots Market Attractiveness by Solution
  • Figure 63: Latin America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Solution
  • Figure 64: Latin America Chatbots Market Share Analysis (2020 - 2030) by Type
  • Figure 65: Latin America Chatbots Market Attractiveness by Type
  • Figure 66: Latin America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Type
  • Figure 67: Latin America Chatbots Market Share Analysis (2020 - 2030) by Enterprise Size
  • Figure 68: Latin America Chatbots Market Attractiveness by Enterprise Size
  • Figure 69: Latin America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Enterprise Size
  • Figure 70: Latin America Chatbots Market Share Analysis (2020 - 2030) by Application
  • Figure 71: Latin America Chatbots Market Attractiveness by Application
  • Figure 72: Latin America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Applicati
  • Figure 73: Latin America Chatbots Market Share Analysis (2020 - 2030) by Industry
  • Figure 74: Latin America Chatbots Market Attractiveness by Industry
  • Figure 75: Latin America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Industry
  • Figure 76: Latin America Chatbots Market Share Analysis (2020 - 2030) by Country
  • Figure 77: Latin America Chatbots Market Attractiveness by Country
  • Figure 78: Latin America Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Country
  • Figure 79: Europe Chatbots Market Size (US$ Mn) Forecast and Y-o-Y Growth Rate (%) from 2020 - 2030
  • Figure 80: Europe Chatbots Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
  • Figure 81: Europe Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Region, 2020 - 2030
  • Figure 82: Europe Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Solution, 2020 - 2030
  • Figure 83: Europe Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Type, 2020 - 2030
  • Figure 84: Europe Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Enterprise Size, 2020 - 2030
  • Figure 85: Europe Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Application, 2020 - 2030
  • Figure 86: Europe Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Industry, 2020 - 2030
  • Figure 87: Europe Chatbots Market Share Analysis (2020 - 2030) by Solution
  • Figure 88: Europe Chatbots Market Attractiveness by Solution
  • Figure 89: Europe Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Solution
  • Figure 90: Europe Chatbots Market Share Analysis (2020 - 2030) by Type
  • Figure 91: Europe Chatbots Market Attractiveness by Type
  • Figure 92: Europe Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Type
  • Figure 93: Europe Chatbots Market Share Analysis (2020 - 2030) by Enterprise Size
  • Figure 94: Europe Chatbots Market Attractiveness by Enterprise Size
  • Figure 95: Europe Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Enterprise Size
  • Figure 96: Europe Chatbots Market Share Analysis (2020 - 2030) by Application
  • Figure 97: Europe Chatbots Market Attractiveness by Application
  • Figure 98: Europe Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Applicati
  • Figure 99: Europe Chatbots Market Share Analysis (2020 - 2030) by Industry
  • Figure 100: Europe Chatbots Market Attractiveness by Industry
  • Figure 101: Europe Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Industry
  • Figure 102: Europe Chatbots Market Share Analysis (2020 - 2030) by Country
  • Figure 103: Europe Chatbots Market Attractiveness by Country
  • Figure 104: Europe Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Country
  • Figure 105: East Asia Chatbots Market Size (US$ Mn) Forecast and Y-o-Y Growth Rate (%) from 2020 - 2030
  • Figure 106: East Asia Chatbots Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
  • Figure 107: East Asia Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Region, 2020 - 2030
  • Figure 108: East Asia Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Solution, 2020 - 2030
  • Figure 109: East Asia Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Type, 2020 - 2030
  • Figure 110: East Asia Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Enterprise Size, 2020 - 2030
  • Figure 111: East Asia Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Application, 2020 - 2030
  • Figure 112: East Asia Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Industry, 2020 - 2030
  • Figure 113: East Asia Chatbots Market Share Analysis (2020 - 2030) by Solution
  • Figure 114: East Asia Chatbots Market Attractiveness by Solution
  • Figure 115: East Asia Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Solution
  • Figure 116: East Asia Chatbots Market Share Analysis (2020 - 2030) by Type
  • Figure 117: East Asia Chatbots Market Attractiveness by Type
  • Figure 118: East Asia Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Type
  • Figure 119: East Asia Chatbots Market Share Analysis (2020 - 2030) by Enterprise Size
  • Figure 120: East Asia Chatbots Market Attractiveness by Enterprise Size
  • Figure 121: East Asia Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Enterprise Size
  • Figure 122: East Asia Chatbots Market Share Analysis (2020 - 2030) by Application
  • Figure 123: East Asia Chatbots Market Attractiveness by Application
  • Figure 124: East Asia Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Applicati
  • Figure 125: East Asia Chatbots Market Share Analysis (2020 - 2030) by Industry
  • Figure 126: East Asia Chatbots Market Attractiveness by Industry
  • Figure 127: East Asia Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Industry
  • Figure 128: East Asia Chatbots Market Share Analysis (2020 - 2030) by Country
  • Figure 129: East Asia Chatbots Market Attractiveness by Country
  • Figure 130: East Asia Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Country
  • Figure 131: Southeast Asia and Pacific Chatbots Market Size (US$ Mn) Forecast and Y-o-Y Growth Rate (%) from 2020 - 2030
  • Figure 132: Southeast Asia and Pacific Chatbots Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
  • Figure 133: Southeast Asia and Pacific Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Region, 2020 - 2030
  • Figure 134: Southeast Asia and Pacific Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Solution, 2020 - 2030
  • Figure 135: Southeast Asia and Pacific Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Type, 2020 - 2030
  • Figure 136: Southeast Asia and Pacific Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Enterprise Size, 2020 - 2030
  • Figure 137: Southeast Asia and Pacific Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Application, 2020 - 2030
  • Figure 138: Southeast Asia and Pacific Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Industry, 2020 - 2030
  • Figure 139: Southeast Asia and Pacific Chatbots Market Share Analysis (2020 - 2030) by Solution
  • Figure 140: Southeast Asia and Pacific Chatbots Market Attractiveness by Solution
  • Figure 141: Southeast Asia and Pacific Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Solution
  • Figure 142: Southeast Asia and Pacific Chatbots Market Share Analysis (2020 - 2030) by Type
  • Figure 143: Southeast Asia and Pacific Chatbots Market Attractiveness by Type
  • Figure 144: Southeast Asia and Pacific Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Type
  • Figure 145: Southeast Asia and Pacific Chatbots Market Share Analysis (2020 - 2030) by Enterprise Size
  • Figure 146: Southeast Asia and Pacific Chatbots Market Attractiveness by Enterprise Size
  • Figure 147: Southeast Asia and Pacific Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Enterprise Size
  • Figure 148: Southeast Asia and Pacific Chatbots Market Share Analysis (2020 - 2030) by Application
  • Figure 149: Southeast Asia and Pacific Chatbots Market Attractiveness by Application
  • Figure 150: Southeast Asia and Pacific Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Applicati
  • Figure 151: Southeast Asia and Pacific Chatbots Market Share Analysis (2020 - 2030) by Industry
  • Figure 152: Southeast Asia and Pacific Chatbots Market Attractiveness by Industry
  • Figure 153: Southeast Asia and Pacific Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Industry
  • Figure 154: Southeast Asia and Pacific Chatbots Market Share Analysis (2020 - 2030) by Country
  • Figure 155: Southeast Asia and Pacific Chatbots Market Attractiveness by Country
  • Figure 156: Southeast Asia and Pacific Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Country
  • Figure 157: Middle East and Africa Chatbots Market Size (US$ Mn) Forecast and Y-o-Y Growth Rate (%) from 2020 - 2030
  • Figure 158: Middle East and Africa Chatbots Market Absolute $ Opportunity (US$ Mn), 2015 - 2030
  • Figure 159: Middle East and Africa Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Region, 2020 - 2030
  • Figure 160: Middle East and Africa Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Solution, 2020 - 2030
  • Figure 161: Middle East and Africa Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Type, 2020 - 2030
  • Figure 162: Middle East and Africa Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Enterprise Size, 2020 - 2030
  • Figure 163: Middle East and Africa Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Application, 2020 - 2030
  • Figure 164: Middle East and Africa Chatbots Market Incremental Opportunity (US$ Mn) Analysis by Industry, 2020 - 2030
  • Figure 165: Middle East and Africa Chatbots Market Share Analysis (2020 - 2030) by Solution
  • Figure 166: Middle East and Africa Chatbots Market Attractiveness by Solution
  • Figure 167: Middle East and Africa Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Solution
  • Figure 168: Middle East and Africa Chatbots Market Share Analysis (2020 - 2030) by Type
  • Figure 169: Middle East and Africa Chatbots Market Attractiveness by Type
  • Figure 170: Middle East and Africa Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Type
  • Figure 171: Middle East and Africa Chatbots Market Share Analysis (2020 - 2030) by Enterprise Size
  • Figure 172: Middle East and Africa Chatbots Market Attractiveness by Enterprise Size
  • Figure 173: Middle East and Africa Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Enterprise Size
  • Figure 174: Middle East and Africa Chatbots Market Share Analysis (2020 - 2030) by Application
  • Figure 175: Middle East and Africa Chatbots Market Attractiveness by Application
  • Figure 176: Middle East and Africa Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Applicati
  • Figure 177: Middle East and Africa Chatbots Market Share Analysis (2020 - 2030) by Industry
  • Figure 178: Middle East and Africa Chatbots Market Attractiveness by Industry
  • Figure 179: Middle East and Africa Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Industry
  • Figure 180: Middle East and Africa Chatbots Market Share Analysis (2020 - 2030) by Country
  • Figure 181: Middle East and Africa Chatbots Market Attractiveness by Country
  • Figure 182: Middle East and Africa Chatbots Market Y-o-Y Growth Trend Analysis (2018 - 2030) by Country

Scope of the Report

Persistence Market Research (PMR) recently published a new research study on the chatbots market for the assessment period of 2020-2030. It offers a close look at the evolving aspects of the chatbots market, as well as the dynamics impacting market growth. The research study focuses on key developments in the chatbots market, and other developments that are on the cards. The report talks about various macro- and micro-economic factors responsible for having an in-depth impact on the growth of the chatbots market.

The chatbots market overview provides the growth scenario and market potential with maximum precision, which is adjudged with suitable assumptions. The report features unique and relevant factors that are expected to create a significant impact on the chatbots market during the forecast period. This report includes a detailed and considerable amount of information, which will help new solution providers in the most comprehensive manner for better understanding.

Several stakeholders in the chatbots market can rely on the data offered in this research study and delve into pragmatic decision-making. Moreover, information offered in the chatbots market report also helps new market entrants expand their bases in the chatbots market.

The report elaborates historical and current trends molding the growth of the chatbots market. The performance journey of the chatbots market has been drawn and analyzed in way that the lucrative side of the market is evident to readers. The competitive landscape presented in the chatbots market report gives a detailed outlook of the profiles of key companies operating in the market, along with their differential strategies and key focus areas.

Key Questions Answered:

The research study on the chatbots market offers inclusive insights about the growth of the market in the most comprehensible manner for the better understanding of users. Various insights offered in the report answer some salient questions that assist stakeholders in gauging all emerging possibilities in the market.

  • How has the rapidly changing business environment acted as major growth engine for the chatbots market?
  • What are the key trends that are constantly shaping the growth of the chatbots market?
  • Which are the prominent regions offering plentiful opportunities for the chatbots market?
  • What are the differential strategies adopted by key players to command a significant chunk of the global market share?

Research Methodology:

A unique and promising research methodology forms the base of the chatbots market report. The report has been prepared after comprehensive analysis of market happenings, and riveting insights have been compiled meticulously. The research methodology of the chatbots market has been a two-step process that comprises primary and secondary research. Key stakeholders such as chatbot solution and service providers and network service providers, experts of several designations, including executive vice presidents, directors, service engineers, technical advisors, GM marketing professionals, and sales professionals, have been interviewed.

Secondary sources referred to garner report findings include investor presentations of top players, World Bank, government websites, press releases, and many other credible sources.

Table of Contents

1. Executive Summary

  • 1.1. Global Market Outlook
  • 1.2. Demand Side Trends
  • 1.3. Supply Side Trends
  • 1.4. Analysis and Recommendations

2. Market Overview

  • 2.1. Market Coverage / Taxonomy
  • 2.2. Market Definition / Scope / Limitations

3. Key Market Trends

  • 3.1. Key Chatbots Use-Case Analysis
  • 3.2. Solution Innovation / Development Trends
  • 3.3. Key Success Factors

4. Global Chatbots Market - Pricing Analysis

  • 4.1. Pricing Analysis, By Subscription Model (Per User Per Month)
  • 4.2. Global Average Pricing Analysis Benchmark

5. COVID-19 Pandemic Crisis Impact Analysis

  • 5.1. Impact of COVID-19 Pandemic Crisis on Chatbots Market
  • 5.2. Trends on How Chatbots Assist in COVID-19 Pandemic Information Sharing
  • 5.3. Current Economic Projection and Probable Impact on GDP
  • 5.4. Current Impact on Chatbots Market (2020)
  • 5.5. Future Impact on Chatbots Market (Next 1-3 Years)
  • 5.6. Recovery Scenario (Short Term/Mid Term/Long Term Impact)
  • 5.7. Key Action Pointers for Chatbots Solution Providers

6. Market Structure Analysis

  • 6.1. Market Analysis by Tier of Companies
  • 6.2. Market Concentration
  • 6.3. Market Share Analysis of Top Players
  • 6.4. Market Presence Analysis
    • 6.4.1. Regional Footprint by Players
    • 6.4.2. Solution Footprint by Players
    • 6.4.3. Channel Footprint by Players

7. Global Chatbots Market Demand (in Value or Size in US$ Mn) Analysis 2015-2019 and Forecast, 2020-2030

  • 7.1. Historical Market Value (US$ Mn) Analysis, 2015-2019
  • 7.2. Current and Future Market Value (US$ Mn) Projections, 2020-2030
    • 7.2.1. Y-o-Y Growth Trend Analysis
    • 7.2.2. Absolute $ Opportunity Analysis

8. Market Background

  • 8.1. Macro-Economic Factors
    • 8.1.1. Global GDP Growth Outlook
    • 8.1.2. Global ICT Spending Outlook
  • 8.2. Forecast Factors - Relevance & Impact
    • 8.2.1. Impact of COVID-19 Pandemic on Chatbots Market
    • 8.2.2. Top Chatbots Solution Providers Historical Growth
    • 8.2.3. Demand for AI-enabled Chatbots across Industries
    • 8.2.4. Rising Adoption for Chatbots for Healthcare Applications
    • 8.2.5. Demand for Chatbots to Drive Marketing & Branding Efforts
    • 8.2.6. Increasing Adoption of Chatbots for Contact Center Automation
  • 8.3. Value Chain
  • 8.4. Market Dynamics
    • 8.4.1. Drivers
    • 8.4.2. Restraints
    • 8.4.3. Opportunity Analysis

9. Global Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , By Solution

  • 9.1. Introduction / Key Findings
  • 9.2. Historical Market Size (US$ Mn) Analysis By Solution, 2015 - 2019
  • 9.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Solution, 2020 - 2030
    • 9.3.1. Chatbot Platform
    • 9.3.2. Services
      • 9.3.2.1. Development Services
      • 9.3.2.2. Integration Services
      • 9.3.2.3. Support Services
  • 9.4. Market Attractiveness Analysis By Solution

10. Global Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , By Type

  • 10.1. Introduction / Key Findings
  • 10.2. Historical Market Size (US$ Mn) Analysis By Type, 2015 - 2019
  • 10.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Type, 2020 - 2030
    • 10.3.1. Scripted Chatbots
    • 10.3.2. Contextual Chatbots (AI/ML based)
    • 10.3.3. Social Messaging Chatbots
    • 10.3.4. Others
  • 10.4. Market Attractiveness Analysis By Type

11. Global Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , By Enterprise Size

  • 11.1. Introduction / Key Findings
  • 11.2. Historical Market Size (US$ Mn) Analysis By Enterprise Size, 2015 - 2019
  • 11.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Enterprise Size, 2020 - 2030
    • 11.3.1. SMEs
    • 11.3.2. Large Enterprises
  • 11.4. Market Attractiveness Analysis By Enterprise Size

12. Global Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , By Application

  • 12.1. Introduction / Key Findings
  • 12.2. Historical Market Size (US$ Mn) Analysis By Application, 2015 - 2019
  • 12.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Application, 2020 - 2030
    • 12.3.1. Automated Customer Support
    • 12.3.2. Marketing & Sales
    • 12.3.3. Personal Assistance
    • 12.3.4. Digital On-boarding
    • 12.3.5. Others
  • 12.4. Market Attractiveness Analysis By Application

13. Global Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , By Industry

  • 13.1. Introduction / Key Findings
  • 13.2. Historical Market Size (US$ Mn) Analysis By Industry, 2015 - 2019
  • 13.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Industry, 2020 - 2030
    • 13.3.1. BFSI
    • 13.3.2. Retail & e-commerce
    • 13.3.3. IT & Telecom
    • 13.3.4. Government
    • 13.3.5. Healthcare
    • 13.3.6. Education
    • 13.3.7. Travel & Hospitality
    • 13.3.8. Others
  • 13.4. Market Attractiveness Analysis By Industry

14. Global Chatbots Market Analysis 2015-2019 and Forecast 2020-2030 , by Region

  • 14.1. Introduction / Key Findings
  • 14.2. Historical Market Size (US$ Mn) Analysis By Region, 2015 - 2019
  • 14.3. Current Market Size (US$ Mn) Analysis and Forecast By Region, 2020 - 2030
    • 14.3.1. North America
    • 14.3.2. Latin America
    • 14.3.3. Europe
    • 14.3.4. East Asia
    • 14.3.5. South Asia & Pacific
    • 14.3.6. Middle East and Africa (MEA)
  • 14.4. Market Attractiveness Analysis By Region

15. North America Chatbots Market Analysis 2015-2019 and Forecast 2020-2030

  • 15.1. Introduction / Key Findings
  • 15.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
  • 15.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
    • 15.3.1. By Country
      • 15.3.1.1. U.S.
      • 15.3.1.2. Canada
    • 15.3.2. By Solution
    • 15.3.3. By Type
    • 15.3.4. By Enterprise Size
    • 15.3.5. By Application
    • 15.3.6. By Industry
  • 15.4. Market Attractiveness Analysis
    • 15.4.1. By Country
    • 15.4.2. By Solution
    • 15.4.3. By Type
    • 15.4.4. By Enterprise Size
    • 15.4.5. By Application
    • 15.4.6. By Industry
  • 15.5. Market Trends
  • 15.6. Key Market Participants - Intensity Mapping
  • 15.7. Drivers and Restraints - Impact Analysis

16. Latin America Chatbots Market Analysis 2015-2019 and Forecast 2020-2030

  • 16.1. Introduction / Key Findings
  • 16.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
  • 16.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
    • 16.3.1. By Country
      • 16.3.1.1. Brazil
      • 16.3.1.2. Mexico
      • 16.3.1.3. Rest of Latin America
    • 16.3.2. By Solution
    • 16.3.3. By Type
    • 16.3.4. By Enterprise Size
    • 16.3.5. By Application
    • 16.3.6. By Industry
  • 16.4. Market Attractiveness Analysis
    • 16.4.1. By Country
    • 16.4.2. By Solution
    • 16.4.3. By Type
    • 16.4.4. By Enterprise Size
    • 16.4.5. By Application
    • 16.4.6. By Industry
  • 16.5. Market Trends
  • 16.6. Key Market Participants - Intensity Mapping
  • 16.7. Drivers and Restraints - Impact Analysis

17. Europe Chatbots Market Analysis 2015-2019 and Forecast 2020-2030

  • 17.1. Introduction / Key Findings
  • 17.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
  • 17.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
    • 17.3.1. By Country
      • 17.3.1.1. UK
      • 17.3.1.2. France
      • 17.3.1.3. Germany
      • 17.3.1.4. Italy
      • 17.3.1.5. Spain
      • 17.3.1.6. BENELUX
      • 17.3.1.7. Russia
      • 17.3.1.8. Rest of Europe
    • 17.3.2. By Solution
    • 17.3.3. By Type
    • 17.3.4. By Enterprise Size
    • 17.3.5. By Application
    • 17.3.6. By Industry
  • 17.4. Market Attractiveness Analysis
    • 17.4.1. By Country
    • 17.4.2. By Solution
    • 17.4.3. By Type
    • 17.4.4. By Enterprise Size
    • 17.4.5. By Application
    • 17.4.6. By Industry
  • 17.5. Market Trends
  • 17.6. Key Market Participants - Intensity Mapping
  • 17.7. Drivers and Restraints - Impact Analysis

18. East Asia Chatbots Market Analysis 2015-2019 and Forecast 2020-2030

  • 18.1. Introduction / Key Findings
  • 18.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
  • 18.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
    • 18.3.1. By Country
      • 18.3.1.1. China
      • 18.3.1.2. Japan
      • 18.3.1.3. South Korea
    • 18.3.2. By Solution
    • 18.3.3. By Type
    • 18.3.4. By Enterprise Size
    • 18.3.5. By Application
    • 18.3.6. By Industry
  • 18.4. Market Attractiveness Analysis
    • 18.4.1. By Country
    • 18.4.2. By Solution
    • 18.4.3. By Type
    • 18.4.4. By Enterprise Size
    • 18.4.5. By Application
    • 18.4.6. By Industry
  • 18.5. Market Trends
  • 18.6. Key Market Participants - Intensity Mapping
  • 18.7. Drivers and Restraints - Impact Analysis

19. South Asia & Pacific Chatbots Market Analysis 2015-2019 and Forecast 2020-2030

  • 19.1. Introduction / Key Findings
  • 19.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
  • 19.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
    • 19.3.1. By Country
      • 19.3.1.1. India
      • 19.3.1.2. Thailand
      • 19.3.1.3. Indonesia
      • 19.3.1.4. Malaysia
      • 19.3.1.5. Australia & New Zealand
      • 19.3.1.6. Rest of South Asia
    • 19.3.2. By Solution
    • 19.3.3. By Type
    • 19.3.4. By Enterprise Size
    • 19.3.5. By Application
    • 19.3.6. By Industry
  • 19.4. Market Attractiveness Analysis
    • 19.4.1. By Country
    • 19.4.2. By Solution
    • 19.4.3. By Type
    • 19.4.4. By Enterprise Size
    • 19.4.5. By Application
    • 19.4.6. By Industry
  • 19.5. Market Trends
  • 19.6. Key Market Participants - Intensity Mapping
  • 19.7. Drivers and Restraints - Impact Analysis

20. Middle East and Africa Chatbots Market Analysis 2015-2019 and Forecast 2020-2030

  • 20.1. Introduction / Key Findings
  • 20.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019
  • 20.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030
    • 20.3.1. By Country
      • 20.3.1.1. GCC Countries
      • 20.3.1.2. Turkey
      • 20.3.1.3. South Africa
      • 20.3.1.4. Rest of Middle East and Africa
    • 20.3.2. By Solution
    • 20.3.3. By Type
    • 20.3.4. By Enterprise Size
    • 20.3.5. By Application
    • 20.3.6. By Industry
  • 20.4. Market Attractiveness Analysis
    • 20.4.1. By Country
    • 20.4.2. By Solution
    • 20.4.3. By Type
    • 20.4.4. By Enterprise Size
    • 20.4.5. By Application
    • 20.4.6. By Industry
  • 20.5. Market Trends
  • 20.6. Key Market Participants - Intensity Mapping
  • 20.7. Drivers and Restraints - Impact Analysis

21. Key Country Analysis- Chatbots Market

  • 21.1. U.S. Chatbots Market
    • 21.1.1. By Solution
    • 21.1.2. By Type
    • 21.1.3. By Enterprise Size
    • 21.1.4. By Application
    • 21.1.5. By Industry
  • 21.2. Canada Chatbots Market
    • 21.2.1. By Solution
    • 21.2.2. By Type
    • 21.2.3. By Enterprise Size
    • 21.2.4. By Application
    • 21.2.5. By Industry
  • 21.3. Brazil Chatbots Market
    • 21.3.1. By Solution
    • 21.3.2. By Type
    • 21.3.3. By Enterprise Size
    • 21.3.4. By Application
    • 21.3.5. By Industry
  • 21.4. Mexico Chatbots Market
    • 21.4.1. By Solution
    • 21.4.2. By Type
    • 21.4.3. By Enterprise Size
    • 21.4.4. By Application
    • 21.4.5. By Industry
  • 21.5. UK Chatbots Market
    • 21.5.1. By Solution
    • 21.5.2. By Type
    • 21.5.3. By Enterprise Size
    • 21.5.4. By Application
    • 21.5.5. By Industry
  • 21.6. Germany Chatbots Market
    • 21.6.1. By Solution
    • 21.6.2. By Type
    • 21.6.3. By Enterprise Size
    • 21.6.4. By Application
    • 21.6.5. By Industry
  • 21.7. France Chatbots Market
    • 21.7.1. By Solution
    • 21.7.2. By Type
    • 21.7.3. By Enterprise Size
    • 21.7.4. By Application
    • 21.7.5. By Industry
  • 21.8. Spain Chatbots Market
    • 21.8.1. By Solution
    • 21.8.2. By Type
    • 21.8.3. By Enterprise Size
    • 21.8.4. By Application
    • 21.8.5. By Industry
  • 21.9. Italy Chatbots Market
    • 21.9.1. By Solution
    • 21.9.2. By Type
    • 21.9.3. By Enterprise Size
    • 21.9.4. By Application
    • 21.9.5. By Industry
  • 21.10. BENELUX Chatbots Market
    • 21.10.1. By Solution
    • 21.10.2. By Type
    • 21.10.3. By Enterprise Size
    • 21.10.4. By Application
    • 21.10.5. By Industry
  • 21.11. Russia Chatbots Market
    • 21.11.1. By Solution
    • 21.11.2. By Type
    • 21.11.3. By Enterprise Size
    • 21.11.4. By Application
    • 21.11.5. By Industry
  • 21.12. China Chatbots Market
    • 21.12.1. By Solution
    • 21.12.2. By Type
    • 21.12.3. By Enterprise Size
    • 21.12.4. By Application
    • 21.12.5. By Industry
  • 21.13. Japan Chatbots Market
    • 21.13.1. By Solution
    • 21.13.2. By Type
    • 21.13.3. By Enterprise Size
    • 21.13.4. By Application
    • 21.13.5. By Industry
  • 21.14. South Korea Chatbots Market
    • 21.14.1. By Solution
    • 21.14.2. By Type
    • 21.14.3. By Enterprise Size
    • 21.14.4. By Application
    • 21.14.5. By Industry
  • 21.15. India Chatbots Market
    • 21.15.1. By Solution
    • 21.15.2. By Type
    • 21.15.3. By Enterprise Size
    • 21.15.4. By Application
    • 21.15.5. By Industry
  • 21.16. Thailand Chatbots Market
    • 21.16.1. By Solution
    • 21.16.2. By Type
    • 21.16.3. By Enterprise Size
    • 21.16.4. By Application
    • 21.16.5. By Industry
  • 21.17. Indonesia Chatbots Market
    • 21.17.1. By Solution
    • 21.17.2. By Type
    • 21.17.3. By Enterprise Size
    • 21.17.4. By Application
    • 21.17.5. By Industry
  • 21.18. Malaysia Chatbots Market
    • 21.18.1. By Solution
    • 21.18.2. By Type
    • 21.18.3. By Enterprise Size
    • 21.18.4. By Application
    • 21.18.5. By Industry
  • 21.19. Australia & New Zealand Chatbots Market
    • 21.19.1. By Solution
    • 21.19.2. By Type
    • 21.19.3. By Enterprise Size
    • 21.19.4. By Application
    • 21.19.5. By Industry
  • 21.20. GCC Countries Chatbots Market
    • 21.20.1. By Solution
    • 21.20.2. By Type
    • 21.20.3. By Enterprise Size
    • 21.20.4. By Application
    • 21.20.5. By Industry
  • 21.21. Turkey Chatbots Market
    • 21.21.1. By Solution
    • 21.21.2. By Type
    • 21.21.3. By Enterprise Size
    • 21.21.4. By Application
    • 21.21.5. By Industry
  • 21.22. South Africa Chatbots Market
    • 21.22.1. By Solution
    • 21.22.2. By Type
    • 21.22.3. By Enterprise Size
    • 21.22.4. By Application
    • 21.22.5. By Industry

22. Competition Analysis

  • 22.1. Competition Dashboard
  • 22.2. Pricing Analysis, by Competition
  • 22.3. Competition Deep Dive
    • 22.3.1. Nuance Communications
      • 22.3.1.1. Business Overview
      • 22.3.1.2. Solution Portfolio
      • 22.3.1.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.1.4. Sales Footprint
      • 22.3.1.5. Strategy Overview
        • 22.3.1.5.1. Marketing Strategy
        • 22.3.1.5.2. Solution Strategy
        • 22.3.1.5.3. Channel Strategy
    • 22.3.2. Google
      • 22.3.2.1. Business Overview
      • 22.3.2.2. Solution Portfolio
      • 22.3.2.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.2.4. Sales Footprint
      • 22.3.2.5. Strategy Overview
        • 22.3.2.5.1. Marketing Strategy
        • 22.3.2.5.2. Solution Strategy
        • 22.3.2.5.3. Channel Strategy
    • 22.3.3. AWS
      • 22.3.3.1. Business Overview
      • 22.3.3.2. Solution Portfolio
      • 22.3.3.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.3.4. Sales Footprint
      • 22.3.3.5. Strategy Overview
        • 22.3.3.5.1. Marketing Strategy
        • 22.3.3.5.2. Solution Strategy
        • 22.3.3.5.3. Channel Strategy
    • 22.3.4. Artificial Solutions
      • 22.3.4.1. Business Overview
      • 22.3.4.2. Solution Portfolio
      • 22.3.4.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.4.4. Sales Footprint
      • 22.3.4.5. Strategy Overview
        • 22.3.4.5.1. Marketing Strategy
        • 22.3.4.5.2. Solution Strategy
        • 22.3.4.5.3. Channel Strategy
    • 22.3.5. IBM Corporation
      • 22.3.5.1. Business Overview
      • 22.3.5.2. Solution Portfolio
      • 22.3.5.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.5.4. Sales Footprint
      • 22.3.5.5. Strategy Overview
        • 22.3.5.5.1. Marketing Strategy
        • 22.3.5.5.2. Solution Strategy
        • 22.3.5.5.3. Channel Strategy
    • 22.3.6. SnatchBot
      • 22.3.6.1. Business Overview
      • 22.3.6.2. Solution Portfolio
      • 22.3.6.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.6.4. Sales Footprint
      • 22.3.6.5. Strategy Overview
        • 22.3.6.5.1. Marketing Strategy
        • 22.3.6.5.2. Solution Strategy
        • 22.3.6.5.3. Channel Strategy
    • 22.3.7. Acquire.io
      • 22.3.7.1. Business Overview
      • 22.3.7.2. Solution Portfolio
      • 22.3.7.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.7.4. Sales Footprint
      • 22.3.7.5. Strategy Overview
        • 22.3.7.5.1. Marketing Strategy
        • 22.3.7.5.2. Solution Strategy
        • 22.3.7.5.3. Channel Strategy
    • 22.3.8. Chatfuel
      • 22.3.8.1. Business Overview
      • 22.3.8.2. Solution Portfolio
      • 22.3.8.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.8.4. Sales Footprint
      • 22.3.8.5. Strategy Overview
        • 22.3.8.5.1. Marketing Strategy
        • 22.3.8.5.2. Solution Strategy
        • 22.3.8.5.3. Channel Strategy
    • 22.3.9. Floatbot
      • 22.3.9.1. Business Overview
      • 22.3.9.2. Solution Portfolio
      • 22.3.9.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.9.4. Sales Footprint
      • 22.3.9.5. Strategy Overview
        • 22.3.9.5.1. Marketing Strategy
        • 22.3.9.5.2. Solution Strategy
        • 22.3.9.5.3. Channel Strategy
    • 22.3.10. Botsify
      • 22.3.10.1. Business Overview
      • 22.3.10.2. Solution Portfolio
      • 22.3.10.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.10.4. Sales Footprint
      • 22.3.10.5. Strategy Overview
        • 22.3.10.5.1. Marketing Strategy
        • 22.3.10.5.2. Solution Strategy
        • 22.3.10.5.3. Channel Strategy
    • 22.3.11. ChatterOn
      • 22.3.11.1. Business Overview
      • 22.3.11.2. Solution Portfolio
      • 22.3.11.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.11.4. Sales Footprint
      • 22.3.11.5. Strategy Overview
        • 22.3.11.5.1. Marketing Strategy
        • 22.3.11.5.2. Solution Strategy
        • 22.3.11.5.3. Channel Strategy
    • 22.3.12. Smartloop
      • 22.3.12.1. Business Overview
      • 22.3.12.2. Solution Portfolio
      • 22.3.12.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.12.4. Sales Footprint
      • 22.3.12.5. Strategy Overview
        • 22.3.12.5.1. Marketing Strategy
        • 22.3.12.5.2. Solution Strategy
        • 22.3.12.5.3. Channel Strategy
    • 22.3.13. Pandorabots
      • 22.3.13.1. Business Overview
      • 22.3.13.2. Solution Portfolio
      • 22.3.13.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.13.4. Sales Footprint
      • 22.3.13.5. Strategy Overview
        • 22.3.13.5.1. Marketing Strategy
        • 22.3.13.5.2. Solution Strategy
        • 22.3.13.5.3. Channel Strategy
    • 22.3.14. Flow XO
      • 22.3.14.1. Business Overview
      • 22.3.14.2. Solution Portfolio
      • 22.3.14.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.14.4. Sales Footprint
      • 22.3.14.5. Strategy Overview
        • 22.3.14.5.1. Marketing Strategy
        • 22.3.14.5.2. Solution Strategy
        • 22.3.14.5.3. Channel Strategy
    • 22.3.15. Boost.ai
      • 22.3.15.1. Business Overview
      • 22.3.15.2. Solution Portfolio
      • 22.3.15.3. Profitability by Market Segments (Solution/Channel/Region)
      • 22.3.15.4. Sales Footprint
      • 22.3.15.5. Strategy Overview
        • 22.3.15.5.1. Marketing Strategy
        • 22.3.15.5.2. Solution Strategy
        • 22.3.15.5.3. Channel Strategy

23. Assumptions and Acronyms Used

24. Research Methodology

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