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세계의 케이스 관리 시장(2022년)

Case Management Global Market Report 2022

리서치사 The Business Research Company
발행일 2022년 09월 상품코드 1124964
페이지 정보 영문 175 Pages 배송안내 2-3일 (영업일 기준)
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세계의 케이스 관리 시장(2022년) Case Management Global Market Report 2022
발행일 : 2022년 09월 페이지 정보 : 영문 175 Pages

본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문목차를 참고해주시기 바랍니다.

세계의 케이스 관리 시장 규모는 2021년 53억 6,000만 달러에서 2022년 59억 9,000만 달러로 11.71% CAGR로 확대될 것으로 보입니다. 시장은 앞으로도 9.54% CAGR로 확대되어 2026년 94억 4,000만 달러에 달할 것으로 예측되고 있습니다.

세계의 케이스 관리(Case Management) 시장을 조사했으며 시장 개요와 더불어 구성 요소별, 사업 기능별, 전개 모드별, 조직 사이트별, 업계별, 지역·국가별 동향 및 시장에 진입하는 기업 프로필 등을 제공합니다.

목차

제1장 사업 요약

제2장 케이스 관리 시장 특징

제3장 케이스 관리 시장 동향과 전략

제4장 COVID-19가 케이스 관리에 미치는 영향

제5장 케이스 관리 시장 규모와 성장

  • 세계의 케이스 관리 시장 실적, 2016-2021년, 10억 달러
  • 세계의 케이스 관리 시장 예측, 2021-2026년, 2031년, 10억 달러

제6장 케이스 관리 시장 세그멘테이션

  • 세계의 케이스 관리 시장, 컴포넌트별 세그멘테이션, 실적 및 예측, 2016-2021년, 2021-2026년, 2031년, 10억 달러
  • 솔루션
  • 서비스
  • 세계의 케이스 관리 시장, 사업 기능별 세그멘테이션, 실적 및 예측, 2016-2021년, 2021-2026년, 2031년, 10억 달러
  • 서비스 요구
  • 부정행위 검출과 안티머니 론더링
  • 사고 관리
  • 조사관리
  • 법무 워크플로우 관리
  • 세계의 케이스 관리 시장, 전개 모드별 세그멘테이션, 실적 및 예측, 2016-2021년, 2021-2026년, 2031년, 10억 달러
  • 클라우드
  • 온프레미스
  • 세계의 케이스 관리 시장, 조직 사이트별 세그멘테이션, 실적 및 예측, 2016-2021년, 2021-2026년, 2031년, 10억 달러
  • 중소기업
  • 대기업
  • 세계의 케이스 관리 시장, 업종별 세그멘테이션, 실적 및 예측, 2016-2021년, 2021-2026년, 2031년, 10억 달러
  • 은행, 금융 서비스, 보험(BFSI)
  • 정부
  • 헬스케어
  • IT·통신
  • 소매
  • 제조업
  • 기타

제7장 케이스 관리 시장 지역 및 국가별 분석

  • 세계의 케이스 관리 시장, 지역별, 실적 및 예측, 2016-2021년, 2021-2026년, 2031년, 10억 달러
  • 세계의 케이스 관리 시장, 국가별, 실적 및 예측, 2016-2021년, 2021-2026년, 2031년, 10억 달러

제8장 아시아태평양 케이스 관리 시장

제9장 중국 케이스 관리 시장

제10장 인도 케이스 관리 시장

제11장 일본 케이스 관리 시장

제12장 오스트레일리아 케이스 관리 시장

제13장 인도네시아 케이스 관리 시장

제14장 한국 케이스 관리 시장

제15장 서유럽 케이스 관리 시장

제16장 영국 케이스 관리 시장

제17장 독일 케이스 관리 시장

제18장 프랑스 케이스 관리 시장

제19장 동유럽 케이스 관리 시장

제20장 러시아 케이스 관리 시장

제21장 북미 케이스 관리 시장

제22장 미국 케이스 관리 시장

제23장 남미 케이스 관리 시장

제24장 브라질 케이스 관리 시장

제25장 중동 케이스 관리 시장

제26장 아프리카 케이스 관리 시장

제27장 케이스 관리 시장 경쟁 상황과 기업 프로필

  • 케이스 관리 시장 경쟁 상황
  • 케이스 관리 시장 기업 프로필
    • DST Systems
    • Pegasystems
    • Kofax
    • Dell Technologies
    • Newgen Software

제28장 케이스 관리 시장에서 주요 합병과 인수

제29장 케이스 관리 시장 미래 전망과 잠재성 분석

제30장 부록

NJH 22.09.21

“Case Management Global Market Report 2022 ” from The Business Research Company provides the strategists, marketers and senior management with the critical information they need to assess the global case management market.

This report focuses on case management market which is experiencing strong growth. The report gives a guide to the case management market which will be shaping and changing our lives over the next ten years and beyond, including the markets response to the challenge of the global pandemic.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 12+ geographies.
  • Understand how the market is being affected by the coronavirus and how it is likely to emerge and grow as the impact of the virus abates.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market research findings.
  • Benchmark performance against key competitors.
  • Utilize the relationships between key data sets for superior strategizing.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order.

Where is the largest and fastest growing market for the case management? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The Case Management market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. It places the market within the context of the wider case management market, and compares it with other markets.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, the influence of the COVID-19 virus and forecasting its growth.
  • Market segmentations break down market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
  • The case management market section of the report gives context. It compares the case management market with other segments of the case management market by size and growth, historic and forecast. It analyses GDP proportion, expenditure per capita, case management indicators comparison.

Scope

Markets Covered:

  • 1) By Component: Solution; Services
  • 2) By Business Function: Service Request; Fraud Detection and Anti-Money Laundering; Incident Management; Investigation Management; Legal Workflow Management
  • 3) By Depolyment Mode: Cloud; On-premises
  • 4) By Organisation Site: Small and Medium-sized Enterprises (SMEs); Large Enterprises
  • 5) By Verticals: Banking, Financial Services, and Insurance (BFSI); Government; Healthcare; IT and telecom; Retail; Manufacturing; Others
  • Companies Mentioned: DST Systems; Pegasystems; Kofax; Dell Technologies; Newgen Software
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Executive Summary

Major players in the case management market are: DST Systems, Pegasystems, Kofax, Dell Technologies, Newgen Software, Appian, Micropact, IBM, AINS, Pulpstream, Hyland Software, Northern Case Management, VONA Case Management, PriMedical Inc, and Maximus.

The global case management market is expected to grow from $5.36 billion in 2021 to $5.99 billion in 2022 at a compound annual growth rate (CAGR) of 11.71%. The case management market is expected to grow to $9.44 billion in 2026 at a compound annual growth rate (CAGR) of 9.54%.

The case management market consists of sales of case management solutions and services by entities (organizations, sole traders, and partnerships) that refer to methods for managing data relationships, documents, and processes for cases that require action and resolution, such as investigations, service requests, and incidents. The benefits of case management include digital record-keeping decreasing paperwork and centralized data management allowing for remote access.

The main components of case management includes solutions and services. Case management software and solutions provide external support for any complex process that needs a combination of human tasks and electronic workflow. The case management solutions help enterprises address various business challenges and manage unforeseen, information-centric tasks. They are deployed on-premise or cloud and used for various business functions, which include included service requests, fraud detection and anti-money laundering, incident management, investigation management, and legal workflow management. These solutions are used by industries ranging from including banking, financial services, and insurance (BFSI), government, healthcare, it and telecom, retail, and manufacturing.

North America was the largest region in the case management market in 2021. The regions covered in the case management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The case management market research report is one of a series of new reports from The Business Research Company that provides case management market statistics, including case management industry global market size, regional shares, competitors with a case management market share, detailed case management market segments, market trends and opportunities, and any further data you may need to thrive in the case management industry. This case management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The healthcare organizations deploying rectification solutions for various case management are significantly increasing the scope of the case management market. The healthcare organizations and related stakeholders are deploying rectification solutions for various case management mainly to correct and reduce errors in data of cases, protect health records, and other reasons. Due to this increased deployment of rectification solutions for various case management, the demand for case management solutions and services will increase as these are effective solutions to manage data digitally while enabling data protection. Case management supports a complex process that requires a blending of electronic workflow and human tasks to avoid errors. For instance, according to the Future Health Index (FHI) report 2019, India is the leading country in the adoption of digital health technology with 76% of healthcare professionals in the country already utilizing digital health records (DHRs) in the healthcare practice. This indicates that digital solutions are increasingly adopted by healthcare organizations to rectify and protect healthcare case data. Thus, the healthcare organizations deploying rectification solutions for various case management will drive the growth of the case management market.

Technological advancement is a key trend gaining popularity in the case management market. The market is witnessing the implementation of advanced technologies such as artificial intelligence (AI) in case management solutions to enable automation and streamline the case management functionalities. This AI-based case management software captures customer sentiment, refines cases, and automates functions resulting in better case management and efficient resolutions. Key players are focusing on offering AI-based case management software to strengthen their market position. For instance, Sprinklr, a US-based software company offers AI-powered case management software for the automation of workflows and streamlining case handling. It uses AI, listening and monitoring tools, and unified customer experience management (Unified-CXM) platform to discern the customer sentiment, filter cases, and automate workflows, leading to easy case handling, focused case management, and quick case resolutions. It enhances time-to-resolution, customer satisfaction, and cost-efficiency.

In February 2021, AccuRisk Solutions LLC, a US-based general underwriting company acquired Case Management Specialist Inc for an undisclosed amount. This acquisition will help AccuRisk provide cost containment services and high-quality medical management services to the clients across the globe. Case Management Specialists Inc is a US-based independent medical management and wellness company that provides a wide range of services including case management.

The countries covered in the case management market report are: Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, and USA.

Table of Contents

1. Executive Summary

2. Case Management Market Characteristics

3. Case Management Market Trends And Strategies

4. Impact Of COVID-19 On Case Management

5. Case Management Market Size And Growth

  • 5.1. Global Case Management Historic Market, 2016-2021, $ Billion
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints On The Market
  • 5.2. Global Case Management Forecast Market, 2021-2026F, 2031F, $ Billion
    • 5.2.1. Drivers Of The Market
    • 5.2.2. Restraints On the Market

6. Case Management Market Segmentation

  • 6.1. Global Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Solution
  • Services
  • 6.2. Global Case Management Market, Segmentation By Business Function, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Service Request
  • Fraud Detection and Anti-Money Laundering
  • Incident Management
  • Investigation Management
  • Legal Workflow Management
  • 6.3. Global Case Management Market, Segmentation By Depolyment Mode, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Cloud
  • On-premises
  • 6.4. Global Case Management Market, Segmentation By Organisation Site, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Small and Medium-sized Enterprises (SMEs)
  • Large Enterprises
  • 6.5. Global Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Banking, Financial Services, and Insurance (BFSI)
  • Government
  • Healthcare
  • IT and Telecom
  • Retail
  • Manufacturing
  • Other Verticals

7. Case Management Market Regional And Country Analysis

  • 7.1. Global Case Management Market, Split By Region, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 7.2. Global Case Management Market, Split By Country, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

8. Asia-Pacific Case Management Market

  • 8.1. Asia-Pacific Case Management Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 8.3. Asia-Pacific Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

9. China Case Management Market

  • 9.1. China Case Management Market Overview
  • 9.2. China Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F,$ Billion
  • 9.3. China Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F,$ Billion

10. India Case Management Market

  • 10.1. India Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 10.2. India Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

11. Japan Case Management Market

  • 11.1. Japan Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 11.2. Japan Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

12. Australia Case Management Market

  • 12.1. Australia Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 12.2. Australia Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

13. Indonesia Case Management Market

  • 13.1. Indonesia Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 13.2. Indonesia Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

14. South Korea Case Management Market

  • 14.1. South Korea Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 14.2. South Korea Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

15. Western Europe Case Management Market

  • 15.1. Western Europe Case Management Market Overview
  • 15.2. Western Europe Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 15.3. Western Europe Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

16. UK Case Management Market

  • 16.1. UK Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 16.2. UK Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

17. Germany Case Management Market

  • 17.1. Germany Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 17.2. Germany Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

18. France Case Management Market

  • 18.1. France Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 18.2. France Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

19. Eastern Europe Case Management Market

  • 19.1. Eastern Europe Case Management Market Overview
  • 19.2. Eastern Europe Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 19.3. Eastern Europe Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

20. Russia Case Management Market

  • 20.1. Russia Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 20.2. Russia Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

21. North America Case Management Market

  • 21.1. North America Case Management Market Overview
  • 21.2. North America Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 21.3. North America Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

22. USA Case Management Market

  • 22.1. USA Case Management Market Overview
  • 22.2. USA Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 22.3. USA Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

23. South America Case Management Market

  • 23.1. South America Case Management Market Overview
  • 23.2. South America Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 23.3. South America Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

24. Brazil Case Management Market

  • 24.1. Brazil Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 24.2. Brazil Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

25. Middle East Case Management Market

  • 25.1. Middle East Case Management Market Overview
  • 25.2. Middle East Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 25.3. Middle East Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

26. Africa Case Management Market

  • 26.1. Africa Case Management Market Overview
  • 26.2. Africa Case Management Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • 26.3. Africa Case Management Market, Segmentation By Verticals, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion

27. Case Management Market Competitive Landscape And Company Profiles

  • 27.1. Case Management Market Competitive Landscape
  • 27.2. Case Management Market Company Profiles
    • 27.2.1. DST Systems
      • 27.2.1.1. Overview
      • 27.2.1.2. Products and Services
      • 27.2.1.3. Strategy
      • 27.2.1.4. Financial Performance
    • 27.2.2. Pegasystems
      • 27.2.2.1. Overview
      • 27.2.2.2. Products and Services
      • 27.2.2.3. Strategy
      • 27.2.2.4. Financial Performance
    • 27.2.3. Kofax
      • 27.2.3.1. Overview
      • 27.2.3.2. Products and Services
      • 27.2.3.3. Strategy
      • 27.2.3.4. Financial Performance
    • 27.2.4. Dell Technologies
      • 27.2.4.1. Overview
      • 27.2.4.2. Products and Services
      • 27.2.4.3. Strategy
      • 27.2.4.4. Financial Performance
    • 27.2.5. Newgen Software
      • 27.2.5.1. Overview
      • 27.2.5.2. Products and Services
      • 27.2.5.3. Strategy
      • 27.2.5.4. Financial Performance

28. Key Mergers And Acquisitions In The Case Management Market

29. Case Management Market Future Outlook and Potential Analysis

30. Appendix

  • 30.1. Abbreviations
  • 30.2. Currencies
  • 30.3. Research Inquiries
  • 30.4. The Business Research Company
  • 30.5. Copyright And Disclaimer
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