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세계의 온라인 결제 수단 시장(2021년) : 신종 코로나 바이러스 감염(COVID-19) 이후 전망

Global Online Payment Methods 2021 Post COVID-19

리서치사 yStats.com GmbH & Co. KG
발행일 2021년 09월 상품 코드 1028623
페이지 정보 영문 469 Pages
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세계의 온라인 결제 수단 시장(2021년) : 신종 코로나 바이러스 감염(COVID-19) 이후 전망 Global Online Payment Methods 2021 Post COVID-19
발행일 : 2021년 09월 페이지 정보 : 영문 469 Pages

본 상품은 영문 자료로 한글과 영문목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문목차를 참고해주시기 바랍니다.

세계의 온라인 결제 업계는 2020년 급속히 발전했습니다. 신종 코로나 바이러스 감염(COVID-19) 발생 후 가맹점과 고객이 디지털 결제를 채용하고 디지털 지갑 이용이 증가 한 결과, 계정 수는 2020년에서 2025년 10% 이상의 CAGR로 증가하고 또한 디지털 지갑 지출액은 전 세계적으로 2025년 거의 두 배로 예측되고 있습니다. 비접촉식 결제 및 e상거래 결제는 2025년 지갑 지출 총액의 절반을 차지할 것으로 예측되고 있습니다. 또한 QR 코드 결제도 강화되어 2025년 세계의 스마트 폰 소유자의 10명 중 3명 정도가 이용하게 될 것으로 예측되며, 그 이유는 신흥국에서의 카드 인프라 정비가 불충분 한 것을 들 수 있습니다.

온라인 결제가 가속되면서 사기를 당할 위험과 보안 요구도 높아지고 있습니다. 지문, 홍채, 음성 인식, 얼굴 인식 등의 기능은 소비자와 결제 서비스 사업자에게 온라인 결제를 더 안전하고 소비자 신뢰를 높이기 위해 필수적인 것으로 자리잡았습니다. 생체 인식 모바일 결제 금액은 2020년부터 2025년 세계적으로 크게 증가하여 3조 달러를 넘어설 것으로 예측되고 있습니다.

BNPL 솔루션 또한 전 세계적으로 폭넓게 전개되는 결제 수단의 하나입니다. 특히 미국에서는 PayPal, Afterpay, Klarna, Affirm, Quadpay 등의 제공자가 인기를 끌고 있습니다. 소비자가 BNPL 서비스를 이용하는 일반적인 이유는 기타 방법으로는 예산에 맞지 않는 쇼핑을 하게 되며 신용 카드 이자를 피할 수 없고 신용 확인 없이 돈을 빌리기 위함 등을 들 수 있습니다.

세계의 온라인 결제 수단(Online Payment Methods) 동향을 분석했으며, 세계 및 지역별 주요 국가의 온라인 결제 수단 선택·이용 동향과 주요 결제 수단별 동향, 이용 유저 수, 결제 건수, 결제 금액 추이와 예측 등의 정보를 정리하여 전해드립니다.

분석 대상 기업

Paypal, Sberbank, Blik, PayU, Przelewy24, American Express, Apple Pay, Google Pay, Klarna, Stripe, Robinhood, Ingenico, Nuapay, Unifiedpost, Crossinx GmbH, Bancontact, VIPPS, Yandex.Money, Tinkoff, Alfa Bank, Samsung Pay, Raiffeisenbank, Rocketbank, Germin Pay, Russian Standard, MTS Money, VK Pay, VTB, QIWI, FitBit Pay, MasterPass, Visa, SkyCash, N26, Checkout.com, Danske bank, Handelsbanken, Nordea, Swedbank, SEB, OP Financial Group, Mercado Libre, Boleto Bancá rio, Central Bank of Brazil, Ethereum, Mastercard, ACI Worldwide, Square Inc., Robinhood Markets Inc., WhatsApp, Starbucks, Venmo, Afterpay, Affirm, Quadpay, Coinbase, CivisScience, Paysafe, SimplyPayMe, PayBright, Adyen, Zelle, FuturePay, Sezzle, Splitit, Bread, BlockFi, eToro, Coinmama, iD, Suica Mobile, Rakuten Edy, Naver Pay, Kakao Pay, Zip, Alipay, Tenpay, LINE Pay, JKO Pay, Momo, ViettelPay, ZaloPay, PayPay, Latitute Pay, Humm, Openpay, eFawateer.com.

목차

제1장 분석 요약

제2장 세계 시장 동향

  • 온라인/모바일 결제, COVID-19 이후(2021년 8월)
  • 결제 총액 : 지역별, COVID-19 이전/이후 추정치(단위 : 1조 달러, 2010년/2014년/2018년/2019년/2020년)
  • 주요 온라인 결제 수단 : 응답자 비율(2020년 8월)
  • 선진국에서의 현금 사용량 : 국가(일본, 싱가포르, 한국, 미국), 총 결제 금액에서 차지하는 비율(2010년/2020년)
  • 신흥국에서의 현금 사용량 : 국가(인도네시아, 인도, 멕시코, 중국), 총 결제 금액에서 차지하는 비율(2010년/2020년)
  • 비현금 결제 건수(단위 : 10억 건), CAGR(%)(2020년/2025년/2030년)
  • 주요국 근접 모바일 결제 사용자 수 : 스마트 폰 사용자 비율(2021년)
  • 모바일 지갑 보급률 : 응답자 비율(2020년)
  • QR 코드 결제 : 디지털 지갑 결제 금액 전체 비율(2020년/2025년)
  • 주요국 실시간 결제 건수(인도, 중국, 한국 포함)(단위 : 10억 달러, 2020년)
  • 밀레니얼 세대 소비자의 암호화 통화 인식(2021년 3월)
  • 얼굴 인식을 사용하여 온라인 결제를 하는 사용자 수(단위 : 10억 명, 2020년/2025년)
  • 음성 인식을 사용하여 온라인 결제를 하는 사용자 수(단위 : 100만 명, 2020년/2025년)
  • 소비자가 내년 사용을 고려하고 있는 주요 결제 수단 : 소비자의 비율(2021년 3월)
  • 사용 가능한 상위 결제 수단 : B2C/B2B 지불 의사 결정자 비율(2020년)

제3장 아시아태평양

  • 지역의 개황
  • 선진국 시장
    • 일본
    • 한국
    • 호주
    • 싱가포르
  • 신흥국 시장
    • 중국
    • 대만
    • 인도네시아
    • 태국
    • 베트남
    • 말레이시아
    • 필리핀

제4장 유럽

  • 지역의 개황
  • 선진국 시장
    • 영국
    • 독일
    • 프랑스
    • 스페인
    • 이탈리아
    • 네덜란드
    • 스위스
    • 스웨덴
    • 벨기에
    • 노르웨이
    • 덴마크
    • 핀란드
    • 오스트리아
  • 신흥국 시장
    • 폴란드
    • 터키
    • 체코
    • 포르투갈
    • 불가리아

제5장 북미

  • 지역의 개황
  • 미국
  • 캐나다

제6장 라틴아메리카

  • 지역의 개황
  • 브라질
  • 멕시코
  • 아르헨티나
  • 콜롬비아
  • 칠레
  • 페루

제7장 중동

  • 지역의 개황
  • 중동
NJH 21.10.12

Over 80% of adults worldwide expected online payment options when shopping in-person, with contactless cards dominating in 2020: new yStats.com report.

The latest publication from Germany-based online research firm yStats.com, "Global Online Payment Methods 2021 Post COVID-19" provides insights into the current state and future trends of the online and mobile payment market in the world. Among other findings, the publication reveals that globally blockchain is expected to be used mostly for cross-border payments and settlements in 2021.

As a result of the poor card infrastructure in many countries, QR code payments were projected to accelerate considerably globally by 2025

The online payments industry around the world has accelerated in 2020, which resulted in merchants and customers adopting digital payments following the COVID19 outbreak, leading to increased use of digital wallets, and the number is expected to increase of accounts between 2020 and 2025 with a CAGR of over 10%, and the global value of spending on digital wallets is expected to nearly double by 2025. Contactless and E-Commerce payments are projected to account for a half of total wallet spending by 2025. In addition, QR code payments were also predicted to enhance and to be used by almost 3 in 10 smartphone owners worldwide by 2025, and this was believed to be stronger due to the poor infrastructure of the card in emerging markets.

Biometrics including fingerprint, iris, voice and facial recognition were crucial in online payments for consumers and payment service providers in 2020

As online payments accelerated, so did the risk of becoming a victim of fraud and the demand for security measures. Features as fingerprints, iris, voice recognition and face recognition are vital for consumers and payment service providers to make online payments more secure, thus raise consumers' confidence in 2020. The value of mobile payments authenticated by biometric data is forecasted to increase substantially globally from 2020 to 2025 to reach over three trillion U.S. dollars.

Despite the BNPL solution gaining momentum in 2020, credit cards still accounted for the significant share of purchases in the UK

The BNPL solution was also another extensively developing payment method around the world. In the USA, the most popular providers of the following services are PayPal, Afterpay, Klarna, Affirm and Quadpay. Common reasons among the surveyed consumers for using the following service are purchases that otherwise do not fit into the budget, avoiding credit card interest, borrowing money without a credit check and others. Paypal Credit and Klarna were also commonly used in the UK in 2020, but still credit cards held most part of purchases.

Covered Regions:

Global.

Companies Mentioned:

Paypal, Sberbank, Blik, PayU, Przelewy24, American Express, Apple Pay, Google Pay, Klarna, Stripe, Robinhood, Ingenico, Nuapay, Unifiedpost, Crossinx GmbH, Bancontact, VIPPS, Yandex.Money, Tinkoff, Alfa Bank, Samsung Pay, Raiffeisenbank, Rocketbank, Germin Pay, Russian Standard, MTS Money, VK Pay, VTB, QIWI, FitBit Pay, MasterPass, Visa, SkyCash, N26, Checkout.com, Danske bank, Handelsbanken, Nordea, Swedbank, SEB, OP Financial Group, Mercado Libre, Boleto Bancário, Central Bank of Brazil, Ethereum, Mastercard, ACI Worldwide, Square Inc., Robinhood Markets Inc., WhatsApp, Starbucks, Venmo, Afterpay, Affirm, Quadpay, Coinbase, CivisScience, Paysafe, SimplyPayMe, PayBright, Adyen, Zelle, FuturePay, Sezzle, Splitit, Bread, BlockFi, eToro, Coinmama, iD, Suica Mobile, Rakuten Edy, Naver Pay, Kakao Pay, Zip, Alipay ,Tenpay, LINE Pay, JKO Pay, Momo, ViettelPay, ZaloPay, PayPay, Latitute Pay, Humm, Openpay, eFawateer.com.

Table of Contents

1. Management Summary

2. Global Developments

  • Online & Mobile Payment Post COVID-19, August 2021
  • Value of Payments, in USD trillion, by Region, and by Pre- and Post-COVID-19 Estimates, 2010, 2014, 2018, 2019 & 2020e
  • Top Online Payment Methods, in % of Respondents, August 2020
  • Cash Usage in Mature Markets, by Countries, incl. Japan, Singapore, South Korea and the US, in % of Total Transactions Volume, 2010 & 2020e
  • Cash Usage in Emerging Markets, by Countries, incl. Indonesia, India, Mexico and China, in % of Total Transactions Volume, 2010 & 2020e
  • Number of Cashless Transactions, in billions, CAGR, in %, 2020, 2025f & 2030f
  • Proximity Mobile Payment Users in Select Countries, in % of Smartphone Users, 2021e
  • Mobile Wallet Adoption Rate, in % of Respondents, 2020
  • Share of QR Code Payments, in % of All Digital Wallet Transactions, 2020 & 2025f
  • Number of Real-Time Payment Transactions in Select Countries, incl. India, China and South Korea, in billions, 2020
  • Perception of Cryptocurrency, in % of Millennial Consumers, March 2021
  • Number of Users Making Online Payment With Facial Recognition, in billions, 2020 & 2025f
  • Number of Users Who Will Be Confirming Transactions With Voice Recognition, in millions, 2020 & 2025f
  • Top Payment Methods Consumers Consider Using In the Next Year, in % of Consumers, March 2021
  • Top Payment Methods Available, by B2C and B2B, in % of Payment Decision-Makers, 2020

3. Asia-Pacific

  • 3.1. Regional
    • Online & Mobile Payment Post COVID-19, August 2021
    • Value of Online Payments in Select Countries, in USD billion, 2020e
    • Share of Travelers Who Used Buy Now Pay Later Payment Method, in % of Adult Travelers, 2020
    • Breakdown of Payment Methods, in % of Consumers, September 2020
    • Yearly Transaction Values, in AUD billion, Active Users, in million, and Active Merchants, by Selected BNPL Providers, December 2020
  • 3.2. Advanced Markets
    • 3.2.1. Japan
      • Top Payment Methods Used At Least Once a Month, in % of Respondents, 2019 & 2020
      • Top Payment Methods, in % of Adults, July 2021
      • Breakdown of Awareness and Usage of Contactless Payments via a Smartphone, in % of Adults, July 2021
      • Cashless Payment Usage Frequency Change Compared to a Year Before, in % of Respondents, November 2020
      • Top Reasons for Using Cashless Payment Methods In-Store, in % of Respondents, November 202
      • Breakdown of Top Payment Services via a Smartphone, in % of Adults, July 2021
      • Top Used QR Code Payment Service Providers, in % of Adults, July 2021
      • Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
    • 3.2.2. South Korea
      • Electronic Payment Value, in KRW billion, and Volume, in millions, Y-o-Y Change, in %, by Payment Method, 2019 & 2020
      • Breakdown of Top Payment Methods When Shopping Online, in % of Adults, December 2020
      • Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
    • 3.2.3. Australia
      • Value of B2C Payments, by Type of Payment, in USD billion, May 2020 - December 2020
      • Volume of B2C Payments, by Type of Payment, in millions, May 2020 - December 2020
      • Share of Individuals Who Are Aware of Buy Now Pay Later Service Providers, in %, February 2021
      • Awareness of Top Buy Now Pay Later Service Providers, in % of Individuals, February 2021
      • Breakdown of the Most Frequently Used Online Payment Methods, incl. BNPL, in % of Online Shoppers, May 2020
      • Share of Online Shopping Transactions via BNPL, by Age Group, in % of Online Shoppers, May 2020
      • Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
    • 3.2.4. Singapore
      • Breakdown of Payment Methods, in % of Consumers 18 - 25 Years Old, September 2020
      • Payment Methods Used More Often Amid COVID-19, in % of Consumers, July 2020
      • Breakdown of a BNPL Service Usage and Awareness, in % of Individuals, April 2021
      • BNPL User Penetration Rate, and Share of BNPL Users Who Made a BNPL Mistake, by Gender, in % Respondents, October 2020
      • Breakdown of the Most Common BNPL Mistakes, by Gender, in % of Respondents, October 2020
      • Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
  • 3.3. Emerging Markets
    • 3.3.1. China
      • QR Code Payment Transaction Value, in CNY trillion, Quarter-on-Quarter Change, in %, Q1 2019 - Q4 2020
      • Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
    • 3.3.2. Taiwan
      • Payment Methods in Physical Stores, in % of Consumers, 2019 & H1 2020
      • Breakdown of Payment Methods Preferred to Make a Purchase, in % of Consumers, September 2020
      • Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
    • 3.3.3. Indonesia
      • Breakdown of Payment Methods, in % of Consumers, September 2020
      • Payment Methods Used in the Past Year, in % of Respondents, H1 2021
      • Top Drivers of Choosing an Online Shopping Website, in % of Respondents, H1 2021
    • 3.3.4. Thailand
      • Breakdown of Payment Methods, in % of Consumers, September 2020
      • Payment Methods Used for Online Shopping, in % of Respondents, 2020
      • Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
    • 3.3.5. Vietnam
      • Breakdown of Payment Methods, in % of Consumers, September 2020
      • Top Payment Methods Preferred When Shopping Online, in % of Consumers, 2019 & 2020
      • Top Payment Methods, in % of Websites/Mobile Apps, 2019 & 2020
      • Top Barriers for Shopping Online, in % of Consumers, 2020
    • 3.3.6. Malaysia
      • Breakdown of Payment Methods, in % of Consumers, September 2020
      • Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f
    • 3.3.7. Philippines
      • Breakdown of Payment Methods, in % of Consumers, September 2020
      • Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
      • Breakdown of Payment Methods, in % of Transaction Volume, 2020 & 2025f

4. Europe

  • 4.1. Regional
    • Online & Mobile Payment Post COVID-19, June 2021
    • Overview of News About Payment Industry Players, June 2021
    • Profile of Real-Time Payments, and Objectives of the European Commission for 2021, June 2021
    • Values of real-time Payments, in USD trillion, and Share of West Europe in the World's Total, in %, 2020 & 2025f
    • Share of SCT Inst in All SEPA Credit Transfer Transactions, October 2019 - September 2020
    • Average Daily Transaction Value via RT1 real-time Payments, in EUR million, and Month-on-Month Change, in %, January 2020 - November 2020
    • Top Payment Methods Preferred, in % of Respondents, September 2020
    • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, by 12 Selected Countries, May 2020
    • Breakdown of Select Payment Methods Offered by Merchants, by "Growth" and "Non-Growth" Mindsets of Merchants, in %, September 2020
    • Consumers Who Shopped Online Via Mobile Phone/Tablet At Least Once, by 12 Selected Countries, in % of Consumers, May 2020
    • Payment Behaviors When Shopping In Stores Impacted by COVID-19, in % of Respondents, September 2020
  • 4.2. Advanced Markets
    • 4.2.1. United Kingdom
      • Profile of Real-Time Payments, and Objectives of the European Commission for 2021, June 2021
      • Values of real-time Payments, in USD trillion, and Share of West Europe in the World's Total, in %, 2020 & 2025f
      • Share of SCT Inst in All SEPA Credit Transfer Transactions, October 2019 - September 2020
      • Average Daily Transaction Value via RT1 real-time Payments, in EUR million, and Month-on-Month Change, in %, January 2020 - November 2020
      • Top Payment Methods Preferred, in % of Respondents, September 2020
    • 4.2.2. Germany
      • Breakdown of E-Commerce Payment Methods, in % of E-Commerce Sales, 2020e
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Preferred Payment Methods in Cross-Border B2C E-Commerce, incl., PayPal, Visa Credit Cards and MasterCard, in % of Online Retailers, Q1 2020
      • Breakdown of Top Requirements to a BNPL provider, in % of Respondents, 2020
      • BNPL Adoption Rate, in % of Respondents Aware of BNPL, and Breakdown of Respondents Attitude Towards BNPL Usage in the Future, by Consumer Type, in % of BNPL Users, 2020
      • Breakdown of the Channels of the Last BNPL Payment, and the Potential BNPL Channel, in % of Respondents, 2020
      • Top Payment Methods Offered in Online Stores, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods Offered in Online Stores, by Size of Enterprises, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 4.2.3. France
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 4.2.4. Spain
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Payment Methods Used For Online Purchases, in % of Respondents, 2019 & 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 4.2.5. Italy
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Value of Mobile & Wearable Payment Transactions In Stores, in EUR billion, 2019 & 2020
      • Top Innovative ContactlessPayments Emerged During COVID-19, in % of Adults, June 2020
    • 4.2.6. Netherlands
      • Breakdown of Preferred Payment Methods, in % of Respondents, 2019 & 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Share of Top 3 Payment Methods, incl. Online Purchases & Spending, in % of Total Local & Cross-Border Market Share, 2020e
    • 4.2.7. Switzerland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Methods, in % of Respondents, December 2020
    • 4.2.8. Sweden
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 4.2.9. Belgium
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Payment Methods When Shopping Online, in %, H1 2020
      • Share of Respondents Aged 65-74-Year Old Who Made Contactless Payment At Least Once, in %, 2020 & 2021
    • 4.2.10. Norway
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
    • 4.2.11. Denmark
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred for Online Shopping, in % of Consumers, May 2020
    • 4.2.12. Finland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred for Online Shopping, in % of Consumers, May 2020
    • 4.2.13. Austria
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Method, in % of Respondents, December 2020
      • Top Internet Fraud Cases, in % of Respondents, November 2020
      • Factors That Would Make Online Shoppers Feel More Secure About Online Shopping, in % of Respondents, November 2020
  • 4.3. Emerging Markets
    • 4.3.1. Poland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Offered, in % of Online Retailers, October 2020
      • Breakdown of Fast Transfer Services Used in E-Commerce, in % of Online Shoppers Paying by Fast Transfer Services, March 2020
      • Top 5 Factors Affecting Online Shoppers' Perception of Credibility of an E-Commerce Website When Purchasing for the First Time, incl. Payment-Related, in % of Online Shoppers, March 2020
      • Digital Payment Methods Owned, in % of Internet Users, November 2020
    • 4.3.2. Turkey
      • Cryptocurrency Adoption Rate, in % of Respondents, Q1 2020
    • 4.3.3. Czech Republic
      • Payment Methods Used To Pay, in % of Respondents, January 2020
    • 4.3.4. Portugal
      • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 4.3.5. Bulgaria
      • Payment Methods Used In the Past Month When Making Payments Online, in % of Consumers, April 2021
      • Online Payment Methods Used More Frequently Now Than Before COVID-19, in % of Consumers, April 2021

5. North America

  • 5.1. Regional
    • Overview of Online & Mobile Payment Trends, June 2021
    • Online & Mobile Payment News About Players, June 2021
  • 5.2. United States
    • Value of Mobile P2P Payment Transactions, in USD billion, and Year-on-Year Change, in %, 2020e - 2024f
    • Mobile Payment Providers Methods Typically Used, in % of US Adults, April 2021
    • Payment Methods Preferred When Shopping Online, in % of US Adults, April 2021
    • Payment Methods Preferred When Purchasing In-Store, in % of US Adults, April 2021
    • Breakdown of Digital Payment Platforms Primarily Used, in % of Adults, April 2021
    • Payment Methods Used When Paying Online in the Past Month, in % of Consumers, March 2021
    • Drivers of Changed Payment Method Habits Amid COVID-19, in % of Consumers, March 2021
    • Payment Methods Small Businesses Are Familiar With, in % of Small Businesses, February 2021
    • Breakdown of Contactless Card Awareness, in % of Consumers, 2019 & 2020
    • Adults Who Intend to Continue Using Contactless Payment Forms After COVID-19, by Generation, in %, September 2020
    • BNPL User Penetration Rate, in %, and Share of BNPL Users Who Missed at Least One Payment, in %, December 2020
    • Top BNPL Applications, in % of Total BNPL Apps Downloads, Q4 2018 & 2019 & 2020 & Q1 2021
    • Share of Consumers Who Would Use a Zero Interest BNPL Offered by PayPal for Online Shopping Instead of BNPL Provider Used in the Past, in %, 2020
    • Top Reasons for Using BNPL Option, in % of Adults, March 2021
    • BNPL User Penetration Rate, in % of Respondents, and Change in Use of BNPL Compared to March 2020, in %, by Age Groups, September 2020
    • BNPL Service User Penetration Rates, by Age Groups, in % of Consumers, July 2020 & March 2021
    • Breakdown of BNPL Usage, by Credit Utilization Rate at First BNPL Transaction, in %, July 2020
    • Breakdown of Most Common BNPL Lenders Used, incl. Afterpay, Affirm, Bread, GreenSky, Klarna, and QuadPay, in % of BNPL Users, May 2020
    • Breakdown of Most Common BNPL Lenders Used, incl. Affirm, Afterpay, FuturePay, Klarna, and PayPal, in % of Adult BNPL Users, March 2021
    • Number of BNPL Users, by Service
    • Breakdown of BNPL Users' Attitude Towards BNPL Lenders Compared to Credit Card Companies, in % of Adult BNPL Users, March 2021
    • Average Amount Spent via BNPL, in % of Adult BNPL Users, March 2021
    • Breakdown of Reasons to Use BNPL, in % of Online Consumers, September 2020
    • Breakdown of Intentions to Use BNPL Services in the next 12 Months, in % of Adults, July 2020 & March 2021
    • Cryptocurrency Adoption Rate, and Global Average Cryptocurrency Adoption Rate, in % of Population, December 2020
    • Product Categories Purchased/to Be Purchased with Cryptocurrency, by Owners & Nonowners, in % of Consumers, February 2021
    • Consumers Who Made Purchases Using Cryptocurrency, by Product Categories & Generation, in %, February 2021
    • Consumers Who Would Consider Purchasing in the Future Using Cryptocurrency, by Product Categories & Generation, in %, February 2021
    • Breakdown of Digital Payment Platforms That are Trusted to Invest In or Purchase With Cryptocurrency of Choice, in % of Respondents, April 2021
    • COVID-19 Precautions to Be Taken While Shopping In-Stores, in % of Consumers Who Have Been or Plan to Be Vaccinated, January 2021
    • Share of Instant Payments, in % of Global Instant Payment Transaction Values, 2025f
    • Top Reasons for Shopping Cart Abandonment During Checkout, in % of Adults, December 2020
  • 5.3. Canada
    • Payment Methods Used When Paying Online in the Past Month, in % of Consumers, March-April 2021
    • Payment Methods Used More Frequently After COVID-19 than Before, in % of Consumers, March 2021
    • Drivers of Changed Payment Method Habits Amid COVID-19, in % of Consumers, March 2021
    • Breakdown of Payment Methods, in % of Total Transaction Volume, 2019
    • Breakdown of Payment Methods, in % of Total Transaction Value, 2019
    • Awareness of Digital Wallets & Mobile Payment Services, by Province, in % of Adult Internet Users, March 2020
    • Share of Respondents Who Believe That Online Shopping Increases Exposure to Fraud, in %, February 2021
    • Top Factors That Impact the Online Shopping Comfort Level, in % Respondents, February 2021
    • Breakdown of Respondents Who Wish BNPL Option to be Offered, by Checkout Channel, and by Age Groups, in %, January 2021

6. Latin America

  • 6.1. Regional
    • Post-COVID-19 Online Payment Market, August 2021
    • Top Payment Methods Used for E-Commerce Purchases Amid COVID-19, in % of Consumers, 2020
    • Cash Usage Decrease, in % of Consumers, 2020
  • 6.2. Brazil
    • Top Payment Methods Preferred For Online Shopping on International Websites, in % of Cross-Border Consumers, 2020
    • Top Payment Methods Used When Shopping Online via a Mobile, in % of Consumers, June 2021
    • Share of Consumers Who Already Made a Purchase Online, in %, June 2021
    • Top Reasons Not to Use Mobile Payment App, in % of Consumers, June 2021
    • Share of Respondents Who Suffered and Did not Suffer from Financial Fraud, in %, 2019 & 2021
  • 6.3. Mexico
    • Top Payment Methods Preferred For Online Shopping on International Websites, in % of Cross-Border Consumers, 2020
  • 6.4. Argentina
    • Breakdown of Top Payment Methods, in % Total Sales Made in a Year, 2019 & 2020
    • Top Payment Methods Used in the Past Month, in % of Argentine IBA Adults, 2019 & 2020
  • 6.5. Colombia
    • Top Payment Methods Preferred For Online Shopping on International Websites, in % of Cross-Border Consumers, 2020
    • Top Payment Methods Used in the Past Month, in % of Colombian IBA Adults, 2019 & 2020
  • 6.6. Chile
    • Top Payment Methods Preferred For Online Shopping on International Websites, in % of Cross-Border Consumers, 2020
    • Top Payment Methods Used in the Past Month, in % of Chilean IBA Adults, 2019 & 2020
  • 6.7. Peru
    • Top Payment Methods Used in the Past Month, in % of Peruvian IBA Adults, 2019 & 2020

7. Middle East

  • 7.1. Regional
    • COVID-19 Impact on Online & Mobile Payment, July 2021
  • 7.2. Middle East
    • Top 5 BNPL Startups, by Funding Amount, incl. Postpay, Tabby, and Tamara, December 2020
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