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Revuze Explorer: Qualitative Insights that Inspire Actions - Develop, Execute, and Analyzes Insights from eCommerce Opinions to Optimize the Consumer Experience and Customer Journey

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LSH 20.11.12

Revuze Explorer

Multidimensional Interactive Dashboards - 24/7 that lets you deep dive from a broad market perspective into any specific aspect of your brand and products

Qualitative Insights That Inspire Actions

Develop, execute, and analyzes insights from eCommerce opinions to optimize the consumer experience and customer journey in hours instead of months

Customer-focused strategic direction for your company

Drive actionable recommendations grounded in consumer knowledge and informed by a broader understanding of your category and business

High Granularity

Revuze provides the highest level of detail, giving you the ability to drill down from a bird's-eye to the most delicate aspects of your products.

Multiple Data Sources

Wherever your customers are sharing their thoughts, Revuze is there. Surveys, emails, call center transcripts, Amazon, Facebook and more.

Topic Auto Discovery

Revuze automatically discovers as many as 80 metrics for each product, categorizing them and identifying trends.

Multilingual

Revuze is completely language-agnostic - offering the same accuracy and automation in any language and region.

Incredible Accuracy

Revuze offers high accuracy and analysis speed even when handling the extensive amounts of big data on popular public sources.

No IT

Hands-off topic identification and keyword extraction. No need to predefine keywords or metrics, all is done automatically.

The Latest Insights
Always At Your Fingertips

All Revuze' dashboards and reports provide you with fresh data and can be easily filtered by brand name, product name or specific product aspect.

Brand Dashboard

Full presentation of complete brand inventory of key performance indicators and sentiment analysis with respect to your brand, products and their features.

  • See 40-80 topics that your consumers care about
  • Drill down to the most specific traits of your product
  • Monitor Competitors to the product level

Emerging Trends

Be the first to spot interest shifts. Take advantage of knowing what your customers care about the most as they form their views. A unique view that considers sentiment volume and intensity.

  • Get a head start on new topics
  • Catch negative trends for your products early
  • Make early adjustments to perfectly fit customer needs

Competition

Know your competition and how you are benchmarking against them in all aspects that matter to you and your customers. Spot new opportunities and tackle weaknesses.

  • Know the strengths & weaknesses of your competition
  • Examine each competitor in detail across 40-80 topics
  • Get granular comparisons and trends across time

Timeline

See how your brand is performing over time. Explore fluctuations in sentiment and overall satisfaction to understand cause & effect.

  • Monitor your brand health performance over time
  • Examine fluctuations in sentiment and satisfaction for every product and feature
  • Measure your ability to create affinity within the minds of your consumers

Product Analysis

Zoom in to any aspect of your products to learn what your customers thought of it in regards to 80 automatically-captured characteristics.

  • Address consumer concerns as soon the product meets the market introduction stage
  • Monitor product launch progress to insure smooth consumer adoption
  • Easy export to PowerPoint to share with peers
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