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Supply Chain Survey 2025: Retail and Wholesale

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KSA 25.09.11

Actionable Benefits:

  • Understand what is top of mind for retail and wholesalers when it comes to digital transformation.
  • Identify the technologies and infrastructure that retailers plan to invest the most in over the short and medium term.
  • Assess the key barriers to improving workflows and what challenges retailers currently face.

Critical Questions Answered:

  • Which technologies will see the most investment and scaling over the next few years?
  • How will investment differ for both hardware and software solutions?
  • What are retailers’ attitudes toward Artificial Intelligence (AI) and where are the highest-value use cases?

Research Highlights:

  • Planned investment in warehouse technologies.
  • Retailers’ perceptions of and plans to use AI.
  • Strategic guidance for both end users and technology providers.

Who Should Read This?

  • Automation providers targeting the retail industry.
  • Warehouse and supply chain software vendors.
  • Cloud, network, and AI infrastructure providers.

TABLE OF CONTENTS

Introduction

Key Findings

Technology Investment Plans

AI Investment Plans

Cybersecurity Investment Plans

Challenges and Priorities

Strategic Guidance

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