Self-service technologies are gradually shifting their approach on customers' interaction with firms to create service results. The global self-service technologies market is technology driven as it involves automated tailored machines (ATM), self-service vending machines, and interactive kiosks. Self-service technologies are technological interfaces that enable customers to produce a service independent of direct service employee involvement. The prominent factors in the self-service technologies market include, rise in demand for self-service machines and automated devices, wireless communication, technology advancements and remote management. Besides the above mentioned factors, increase in consumerism plays an important role to drive the growth of the self-service technologies market.
The self-service technologies market is segmented on the basis of component, type, and end user, and region. On the basis of component, the market is divided into hardware, software, and services. On the basis of type, the market is divided into ATMs, kiosks, and vending machines. According to the end user, the market is categorized into BFSI, manufacturing, hospitality, retail, healthcare, offices, education, and others. On the basis of region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA. Regions such as North America, Europe, Japan, and China have already achieved saturation, limiting the market's expansion. In some areas, government laws for health and safety, as well as user tracking, hinder expansion. However, the retail industry's rise and growing economies such as India, provide significant potential for these areas to grow.
The market players operating in the global self-service technologies market include KIOSK Information System INC., NCR Corporation, HESS Cash Systems GmbH & Co., Fujitsu, Glory Ltd., Azkoyen Group, Crane Co., Maas International Europe B.V, IBM, and Vend-Rite. These major players have adopted various key development strategies such as business expansion, new product launches, and others, which help to drive the growth of the market.
KEY BENEFITS FOR STAKEHOLDERS
- The study provides an in-depth analysis of the global self-service technologies market along with current trends and future estimations to elucidate imminent investment pockets.
- Information about key drivers, restrains, and opportunities and their impact analysis on the market size is provided in the report.
- Porter's five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
- The quantitative analysis of global self-service technologies market for the period 2020-2030 is provided to determine the market potential.
KEY MARKET SEGMENTS
- MARKET BY COMPONENT
- Hardware
- Software
- Services
- MARKET BY TYPE
- Vending Machine
- ATM
- Kiosks
- MARKET BY END USER
- BFSI
- Manufacturing
- Hospitality
- Retail
- Healthcare
- Offices
- Education
- Others
- MARKET BY GEOGRAPHY
- North America
- Europe
- APAC
- LAMEA
- Key Market Players
- KIOSK Information System INC.
- NCR Corporation
- HESS Cash Systems GmbH & Co.
- Fujitsu
- Glory Ltd.
- Azkoyen Group
- Crane Co.
- Maas International Europe B.V.
- Vend-Rite
- IBM Corporation
-
TABLE OF CONTENTS
CHAPTER 1:INTRODUCTION
- 1.1. Report Description
- 1.2. Key Market Segments
- 1.3. Key Benefits
- 1.4. Research Methodology
- 1.4.1.Primary Research
- 1.4.2.Secondary Research
- 1.4.3.Analyst Tools and Models
CHAPTER 2:EXECUTIVE SUMMARY
CHAPTER 3:MARKET LANDSCAPE
- 3.1. Market Definition and Scope
- 3.2. Key Findings
- 3.2.1.Top Investment Pockets
- 3.2.2.Top Winning Strategies
- 3.3. Porter's Five Forces Analysis
- 3.3.1.Bargaining Power of Suppliers
- 3.3.2.Threat of New Entrants
- 3.3.3.Threat of Substitutes
- 3.3.4.Competitive Rivalry
- 3.3.5.Bargaining Power among Buyers
- 3.4. Market Share Analysis/Top Player Positioning
- 3.4.1.Market Share Analysis/Top Player Positioning 2020
- 3.5. Market Dynamics
- 3.5.1.Drivers
- 3.5.2.Restraints
- 3.5.3.Opportunities
- 3.6.COVID-19 Impact Analysis
- 3.7.Patent landscape
- 3.8.Competitive Heatmap
- 3.9.Regulatory Guidelines
CHAPTER 4:SELF SERVICE TECHNOLOGIES MARKET, BY COMPONENT
- 4.1. Market Overview
- 4.1.1 Market Size and Forecast, By Component
- 4.2.Hardware
- 4.2.1.Key Market Trends, Growth Factors and Opportunities
- 4.2.2.Market Size and Forecast, By Region
- 4.2.3.Market Share Analysis, By Country
- 4.3.Software
- 4.3.1.Key Market Trends, Growth Factors and Opportunities
- 4.3.2.Market Size and Forecast, By Region
- 4.3.3.Market Share Analysis, By Country
- 4.4.Services
- 4.4.1.Key Market Trends, Growth Factors and Opportunities
- 4.4.2.Market Size and Forecast, By Region
- 4.4.3.Market Share Analysis, By Country
CHAPTER 5:SELF SERVICE TECHNOLOGIES MARKET, BY TYPE
- 5.1. Market Overview
- 5.1.1 Market Size and Forecast, By Type
- 5.2.Vending Machine
- 5.2.1.Key Market Trends, Growth Factors and Opportunities
- 5.2.2.Market Size and Forecast, By Region
- 5.2.3.Market Share Analysis, By Country
- 5.3.ATM
- 5.3.1.Key Market Trends, Growth Factors and Opportunities
- 5.3.2.Market Size and Forecast, By Region
- 5.3.3.Market Share Analysis, By Country
- 5.4.Kiosks
- 5.4.1.Key Market Trends, Growth Factors and Opportunities
- 5.4.2.Market Size and Forecast, By Region
- 5.4.3.Market Share Analysis, By Country
CHAPTER 6:SELF SERVICE TECHNOLOGIES MARKET, BY END USER
- 6.1. Market Overview
- 6.1.1 Market Size and Forecast, By End User
- 6.2.BFSI
- 6.2.1.Key Market Trends, Growth Factors and Opportunities
- 6.2.2.Market Size and Forecast, By Region
- 6.2.3.Market Share Analysis, By Country
- 6.3.Manufacturing
- 6.3.1.Key Market Trends, Growth Factors and Opportunities
- 6.3.2.Market Size and Forecast, By Region
- 6.3.3.Market Share Analysis, By Country
- 6.4.Hospitality
- 6.4.1.Key Market Trends, Growth Factors and Opportunities
- 6.4.2.Market Size and Forecast, By Region
- 6.4.3.Market Share Analysis, By Country
- 6.5.Retail
- 6.5.1.Key Market Trends, Growth Factors and Opportunities
- 6.5.2.Market Size and Forecast, By Region
- 6.5.3.Market Share Analysis, By Country
- 6.6.Healthcare
- 6.6.1.Key Market Trends, Growth Factors and Opportunities
- 6.6.2.Market Size and Forecast, By Region
- 6.6.3.Market Share Analysis, By Country
- 6.7.Offices
- 6.7.1.Key Market Trends, Growth Factors and Opportunities
- 6.7.2.Market Size and Forecast, By Region
- 6.7.3.Market Share Analysis, By Country
- 6.8.Education
- 6.8.1.Key Market Trends, Growth Factors and Opportunities
- 6.8.2.Market Size and Forecast, By Region
- 6.8.3.Market Share Analysis, By Country
- 6.9.Others
- 6.9.1.Key Market Trends, Growth Factors and Opportunities
- 6.9.2.Market Size and Forecast, By Region
- 6.9.3.Market Share Analysis, By Country
CHAPTER 7:SELF SERVICE TECHNOLOGIES MARKET, BY REGION
- 7.1. Market Overview
- 7.1.1 Market Size and Forecast, By Region
- 7.2. North America
- 7.2.1.Key Market Trends and Opportunities
- 7.2.2.Market Size and Forecast, By Component
- 7.2.3.Market Size and Forecast, By Type
- 7.2.4.Market Size and Forecast, By End User
- 7.2.5.Market Size and Forecast, By Country
- 7.2.6.United States Self Service Technologies Market
- 7.2.6.1.Market Size and Forecast, By Component
- 7.2.6.2.Market Size and Forecast, By Type
- 7.2.6.3.Market Size and Forecast, By End User
- 7.2.7.Canada Self Service Technologies Market
- 7.2.7.1.Market Size and Forecast, By Component
- 7.2.7.2.Market Size and Forecast, By Type
- 7.2.7.3.Market Size and Forecast, By End User
- 7.3. Europe
- 7.3.1.Key Market Trends and Opportunities
- 7.3.2.Market Size and Forecast, By Component
- 7.3.3.Market Size and Forecast, By Type
- 7.3.4.Market Size and Forecast, By End User
- 7.3.5.Market Size and Forecast, By Country
- 7.3.6.Uk Self Service Technologies Market
- 7.3.6.1.Market Size and Forecast, By Component
- 7.3.6.2.Market Size and Forecast, By Type
- 7.3.6.3.Market Size and Forecast, By End User
- 7.3.7.Germany Self Service Technologies Market
- 7.3.7.1.Market Size and Forecast, By Component
- 7.3.7.2.Market Size and Forecast, By Type
- 7.3.7.3.Market Size and Forecast, By End User
- 7.3.8.France Self Service Technologies Market
- 7.3.8.1.Market Size and Forecast, By Component
- 7.3.8.2.Market Size and Forecast, By Type
- 7.3.8.3.Market Size and Forecast, By End User
- 7.3.9.Spain Self Service Technologies Market
- 7.3.9.1.Market Size and Forecast, By Component
- 7.3.9.2.Market Size and Forecast, By Type
- 7.3.9.3.Market Size and Forecast, By End User
- 7.3.10.Italy Self Service Technologies Market
- 7.3.10.1.Market Size and Forecast, By Component
- 7.3.10.2.Market Size and Forecast, By Type
- 7.3.10.3.Market Size and Forecast, By End User
- 7.3.11.Russia Self Service Technologies Market
- 7.3.11.1.Market Size and Forecast, By Component
- 7.3.11.2.Market Size and Forecast, By Type
- 7.3.11.3.Market Size and Forecast, By End User
- 7.3.12.Rest Of Europe Self Service Technologies Market
- 7.3.12.1.Market Size and Forecast, By Component
- 7.3.12.2.Market Size and Forecast, By Type
- 7.3.12.3.Market Size and Forecast, By End User
- 7.4. Asia-Pacific
- 7.4.1.Key Market Trends and Opportunities
- 7.4.2.Market Size and Forecast, By Component
- 7.4.3.Market Size and Forecast, By Type
- 7.4.4.Market Size and Forecast, By End User
- 7.4.5.Market Size and Forecast, By Country
- 7.4.6.China Self Service Technologies Market
- 7.4.6.1.Market Size and Forecast, By Component
- 7.4.6.2.Market Size and Forecast, By Type
- 7.4.6.3.Market Size and Forecast, By End User
- 7.4.7.India Self Service Technologies Market
- 7.4.7.1.Market Size and Forecast, By Component
- 7.4.7.2.Market Size and Forecast, By Type
- 7.4.7.3.Market Size and Forecast, By End User
- 7.4.8.Japan Self Service Technologies Market
- 7.4.8.1.Market Size and Forecast, By Component
- 7.4.8.2.Market Size and Forecast, By Type
- 7.4.8.3.Market Size and Forecast, By End User
- 7.4.9.Australia Self Service Technologies Market
- 7.4.9.1.Market Size and Forecast, By Component
- 7.4.9.2.Market Size and Forecast, By Type
- 7.4.9.3.Market Size and Forecast, By End User
- 7.4.10.South Korea Self Service Technologies Market
- 7.4.10.1.Market Size and Forecast, By Component
- 7.4.10.2.Market Size and Forecast, By Type
- 7.4.10.3.Market Size and Forecast, By End User
- 7.4.11.Rest Of Asia-pacific Self Service Technologies Market
- 7.4.11.1.Market Size and Forecast, By Component
- 7.4.11.2.Market Size and Forecast, By Type
- 7.4.11.3.Market Size and Forecast, By End User
- 7.5. LAMEA
- 7.5.1.Key Market Trends and Opportunities
- 7.5.2.Market Size and Forecast, By Component
- 7.5.3.Market Size and Forecast, By Type
- 7.5.4.Market Size and Forecast, By End User
- 7.5.5.Market Size and Forecast, By Country
- 7.5.6.Latin America Self Service Technologies Market
- 7.5.6.1.Market Size and Forecast, By Component
- 7.5.6.2.Market Size and Forecast, By Type
- 7.5.6.3.Market Size and Forecast, By End User
- 7.5.7.Middle East Self Service Technologies Market
- 7.5.7.1.Market Size and Forecast, By Component
- 7.5.7.2.Market Size and Forecast, By Type
- 7.5.7.3.Market Size and Forecast, By End User
- 7.5.8.Africa Self Service Technologies Market
- 7.5.8.1.Market Size and Forecast, By Component
- 7.5.8.2.Market Size and Forecast, By Type
- 7.5.8.3.Market Size and Forecast, By End User
CHAPTER 8:COMPANY PROFILES
- 8.1.KIOSK Information System INC.
- 8.1.1. Company Overview
- 8.1.2. Key Executives
- 8.1.3. Company snapshot
- 8.1.4. Operating business segments
- 8.1.5. Product portfolio
- 8.1.6. Business Performance
- 8.1.7. Key Strategic Moves and Developments
- 8.2.NCR Corporation
- 8.2.1. Company Overview
- 8.2.2. Key Executives
- 8.2.3. Company snapshot
- 8.2.4. Operating business segments
- 8.2.5. Product portfolio
- 8.2.6. Business Performance
- 8.2.7. Key Strategic Moves and Developments
- 8.3.HESS Cash Systems GmbH And Co.
- 8.3.1. Company Overview
- 8.3.2. Key Executives
- 8.3.3. Company snapshot
- 8.3.4. Operating business segments
- 8.3.5. Product portfolio
- 8.3.6. Business Performance
- 8.3.7. Key Strategic Moves and Developments
- 8.4.Fujitsu
- 8.4.1. Company Overview
- 8.4.2. Key Executives
- 8.4.3. Company snapshot
- 8.4.4. Operating business segments
- 8.4.5. Product portfolio
- 8.4.6. Business Performance
- 8.4.7. Key Strategic Moves and Developments
- 8.5.Glory Ltd.
- 8.5.1. Company Overview
- 8.5.2. Key Executives
- 8.5.3. Company snapshot
- 8.5.4. Operating business segments
- 8.5.5. Product portfolio
- 8.5.6. Business Performance
- 8.5.7. Key Strategic Moves and Developments
- 8.6.Azkoyen Group
- 8.6.1. Company Overview
- 8.6.2. Key Executives
- 8.6.3. Company snapshot
- 8.6.4. Operating business segments
- 8.6.5. Product portfolio
- 8.6.6. Business Performance
- 8.6.7. Key Strategic Moves and Developments
- 8.7.Crane Co.
- 8.7.1. Company Overview
- 8.7.2. Key Executives
- 8.7.3. Company snapshot
- 8.7.4. Operating business segments
- 8.7.5. Product portfolio
- 8.7.6. Business Performance
- 8.7.7. Key Strategic Moves and Developments
- 8.8.Maas International Europe B.V.
- 8.8.1. Company Overview
- 8.8.2. Key Executives
- 8.8.3. Company snapshot
- 8.8.4. Operating business segments
- 8.8.5. Product portfolio
- 8.8.6. Business Performance
- 8.8.7. Key Strategic Moves and Developments
- 8.9.Vend-Rite
- 8.9.1. Company Overview
- 8.9.2. Key Executives
- 8.9.3. Company snapshot
- 8.9.4. Operating business segments
- 8.9.5. Product portfolio
- 8.9.6. Business Performance
- 8.9.7. Key Strategic Moves and Developments
- 8.10.IBM Corporation
- 8.10.1. Company Overview
- 8.10.2. Key Executives
- 8.10.3. Company snapshot
- 8.10.4. Operating business segments
- 8.10.5. Product portfolio
- 8.10.6. Business Performance
- 8.10.7. Key Strategic Moves and Developments