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¼¼°èÀÇ CPQ ½Ã½ºÅÛ ½ÃÀå ¿¹Ãø(2023-2028³â)CPQ Systems: Worldwide Forecast 2023-2028 |
"ÀϹÝÀûÀÎ CPQ ½Ã½ºÅÛÀº ÁøÈÇÏ´Â º¹ÀâÇÑ µðÁöÅÐ ¹ë·ùüÀÎ »Ó¸¸ ¾Æ´Ï¶ó, ÷´Ü 5G ¼ºñ½º ¿ä°ÇÀ» ó¸®Çϴµ¥ ÀûÇÕÇÏÁö ¾Ê½À´Ï´Ù."
Åë½Å ¼ºñ½º ÇÁ·Î¹ÙÀÌ´õ(CSP)¿¡ ÀÇÇÑ CPQ(±¸¼º, °¡°Ý, °ßÀû) ½Ã½ºÅÛ ¹× °ü·Ã ¼ºñ½º¿¡ ´ëÇÑ ÁöÃâ¿¡ ´ëÇØ ºÐ¼®ÇßÀ¸¸ç, ÇâÈÄ ÁöÃâ¾× µ¿Çâ(2023-2028³â)À» ¿¹ÃøÇϰí ÀÖ½À´Ï´Ù. ¶ÇÇÑ º¥´õ¡¤CSP °¢»ç¿¡ ´ëÇÑ Á¦¾Èµµ ½Ç½ÃÇß½À´Ï´Ù.
"Generic CPQ systems are ill-equipped to handle the requirements of advanced 5G services as well as evolving and complex digital value chains."
This report provides forecasts for communications service provider (CSP) spending on configure, price, quote (CPQ) systems and related services for 2023-2028. The report also provides recommendations for vendors and CSPs.
Raul Simmons Perez, Analyst.
Raul is a member of the Applications research team in London. He leads the Customer Engagement programme as well as SaaS-research across OSS and BSS.
Raul's research focuses on the impact of emerging technologies and strategies such as GenAI and platform-based approaches on the Customer Engagement segment. The Customer Engagement programme helps communications service providers (CSPs) understand developments in the software market that assists them in delivering consistent, contextual and personalised engagements across marketing, sales and customer service use cases as well as maximising customer lifetime value.
Raul's areas of expertise include SaaS and configure, and price and quote (CPQ). Raul holds a degree in Economics and Modern Languages from the University of Warwick.