세계의 헬스케어 BPO(비지니스 프로세스 아웃소싱) 시장

Highlights:

This report represents an in-depth analysis of the global healthcare business process outsourcing (BPO) market by service, end users, and geography. The scope of the report includes an overview of the global market trends, with 2022 considered as the base year, as well as estimates for 2023 through 2028, with projections of CAGR in the forecast period.

Report Scope:

The scope of this report is broad, covering several product areas. The individual product segments are presented in terms of market size and revenue trends. The revenue forecasts are explained in terms of the key market issues for that product segment and are projected through 2028.

The report also offers an in-depth analysis of the competitive landscape within the healthcare BPO market, focusing on key dynamics that drive success. It examines critical factors such as research and development capabilities, and the influence of ecosystems and partnerships. The report includes profiles of healthcare BPO manufacturers, providing valuable insights into their strategies and offerings. Additionally, the report assesses the impact of the COVID-19 pandemic on the market, considering the challenges and opportunities that have emerged as a result.

In this report, the global market of healthcare BPO has been segmented based on service type, end users, and geographical region. Based on service type, the healthcare BPO market has been categorized into provider outsourcing services, payer outsourcing services, and others. Based on end users, the healthcare BPO market has been categorized into healthcare providers, healthcare payers, and others. By geography, the market has been segmented into North America, Europe, Asia-Pacific, and Rest of the World. North America currently is the most dominant market for healthcare BPO.

The revenue forecasts from 2022 to 2028 are provided for all the segments in the healthcare BPO market, with estimated values derived from the revenue of vendors offering healthcare BPO.

Report Includes:

• An overview of the global market landscape related to the healthcare business process outsourcing (BPO)
• In-depth analysis of global market trends, featuring historical revenue data for 2022, 2023, estimated figures for 2024, as well as forecasts for 2026, and 2028. This analysis includes projections of Compound Annual Growth Rates (CAGRs) spanning through 2028
• Evaluation of the current market size and revenue growth prospects specific to healthcare business process outsourcing, accompanied by a comprehensive market share analysis categorized by service, end users, and geographical region.
• Highlights of the current and future market potential and a detailed analysis of the regulatory framework and reimbursement scenarios
• Review of patents, product pipeline, ESG trends, and emerging technologies related to healthcare business process outsourcing (BPO)
• Market share analysis of the key companies of the industry and coverage of events like mergers & acquisitions, joint ventures, collaborations or partnerships, and other key market strategies and a relevant patent analysis
• Detailed profiles of leading market participants, providing a descriptive overview of their respective businesses

Table of Contents

Chapter 1 Introduction

• Study Goals and Objectives
• Reasons for Doing This Study
• Scope of Report
• Methodology
• Information Sources
• Geographic Breakdown
• Market Segmentation

Chapter 2 Summary and Highlights

• Market Outlook
• Market Summary

Chapter 3 Market Overview

• Overview
• Types of Healthcare BPO Services
• Advantages of Healthcare BPO Services
• Outsourcing Approaches
• Technological Analysis
• Regulatory Scenario
• Market Dynamics
• Market Drivers
• Market Restraints
• Market Challenges
• Market Opportunities
• Macroeconomic Factors
• Impact of COVID-19 on the Market for Healthcare BPO Services

Chapter 4 Market Breakdown by Type of Service and End User

• Global Market for Healthcare BPO by Type of Service
• Provider Outsourcing Services
• Payer Outsourcing Services
• Others
• Global Market for Healthcare BPO, by End Users
• Healthcare Providers
• Healthcare Payers
• Others

Chapter 5 Market Breakdown by Region

• Overview
• North America
• Europe
• Asia-Pacific
• Rest of the World

Chapter 6 ESG Perspective

• Key ESG Issues in the Healthcare BPO Industry
• Carbon Footprint/Environmental Impact
• Energy Consumption
• Resource Consumption
• Reduced Impact on Infrastructure
• Healthcare BPO ESG Performance Analysis
• Environmental Performance
• Social Performance
• Governance Performance
• Case Study
• Concluding Remarks from BCC Research

Chapter 7 Competitive Landscape

• Introduction
• Leading Companies
• Accenture
• IBM Corp.
• Cognizant

Chapter 8 Company Profiles

• ACCENTURE
• COGNIZANT
• FLATWORLD SOLUTIONS INC.
• GEBBS
• GENPACT LTD.
• IBM CORP.
• INVENSIS TECHNOLOGIES PVT LTD.
• IQVIA INC.
• SUTHERLAND
• WNS (HOLDINGS) LTD.

Chapter 9 Appendix: Acronyms