세계의 디지털 BSS 시장 규모 조사 및 예측 : 제공 제품별, 솔루션별, 산업별, 지역별 분석(2023-2030년)

Global Digital BSS (Business Support Systems) Market is valued approximately at USD 4.97billion in 2022 and is anticipated to grow with a healthy growth rate of more than 16.6% over the forecast period 2023-2030. Digital Business Support Systems (BSS) refer to the set of processes, software, and platforms that enable telecommunication service providers to manage their business operations and customer interactions in the digital age. The Digital BSS market is expanding because of factors such as increasing number of online transactions and growing number of mobile devices. BSS is a crucial component for communication service providers as it facilitates the management of various business functions, including customer relationship management (CRM), billing, order management, and revenue assurance. As a result, the demand of Digital BSS has progressively increased in the global market during the forecast period 2023-2030.

Businesses engaging in online transactions often have a global reach. Digital BSS should be designed to support international operations, accommodating diverse currencies, languages, and regulatory frameworks. According to the Statista, global transaction value in the Digital Payments accounts USD 9.45 trillion in 2023 and projected to reach up to USD 14.78 trillion by 2027. Furthermore, the dynamic nature of the digital landscape requires Digital BSS to have an agile and flexible architecture. This allows for quick adaptation to changing business requirements, new services, and evolving customer needs. Another important factor driving the Digital BSS market is increasing number of mobile devices. The rise of mobile devices has led to increased reliance on mobile payments. Digital BSS should integrate seamlessly with mobile payment systems, supporting various payment methods and ensuring secure and convenient transactions. In addition, as per Statista, the number of mobile subscribers globally was 7.26 billion in 2022 and is projected to reach up to 7.49 billion by 2025. Moreover, rising demand for enhanced customer experience and growing number of online business platforms is anticipated to create a lucrative growth opportunity for the market over the forecast period. However, lack of expertise in telecom companies to implement digital BSS solutions and high cost of Digital BSS is going to impede overall market growth throughout the forecast period of 2023-2030.

The key regions considered for the Global Digital BSS Market study includes Asia Pacific, North America, Europe, Latin America, and Middle East & Africa. North America dominated the market in 2022 with largest market share owing to the robust digital infrastructure including high-speed internet connectivity, and presence of key market players in the region. The region's dominant performance is anticipated to propel the overall demand of Digital BSS. Furthermore, Asia Pacific is expected to be the fastest growing region during the forecast period, owing to factors such as digitalization and growing adoption of cloud in the region.

Major market player included in this report are:

• Amdocs Limited
• Huawei Technologies Co. Ltd
• LM Ericsson Telephone Company
• CSG Systems International, Inc
• Nokia Corporation
• International Business Machines Corporation
• ZTE Corporation
• Optiva Inc
• Cerillion Technologies Limited
• Accenture plc

Recent Developments in the Market:

• In September 2021, Amdocs, a prominent provider of software and services to communications and media organisations, said that it has been chosen by Orange to offer the business support systems for Europe's first 5G Stand Alone (SA) experimental cloud network, which was inaugurated in Lannion, France, in July. The automated and cloud-native data- and AI-driven software-enabled network is a two-year project that seeks to reach several hundred users by the end of 2021. The network employs Open RAN technology and serve as the blueprint for Orange's next generation of more efficient and flexible networks that rely on AI and data. The Amdocs system, which runs on Amazon Web Services (AWS), to be integrated in a hybrid-cloud way into Orange's multi-vendor 5G network.

Global Digital BSS Market Report Scope:

• Historical Data: 2020 - 2021
• Base Year for Estimation: 2022
• Forecast period: 2023-2030
• Report Coverage: Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
• Segments Covered: Offering, Solution, Vertical, Region
• Regional Scope: North America; Europe; Asia Pacific; Latin America; Middle East & Africa
• Customization Scope: Free report customization (equivalent up to 8 analyst's working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within countries involved in the study.

The report also caters detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, it also incorporates potential opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below.

By Offering

• Solution
• Services

By Solution

• Revenue and Billing Management
• Customer Management
• Order Management
• Product Management
• Others

By Vertical

• BFSI
• IT and ITES
• Telecom
• Retail and E-commerce
• Media and Entertainment
• Manufacturing
• Energy and Utilities
• Others

By Region:

• North America
• U.S.
• Canada
• Europe
• UK
• Germany
• France
• Spain
• Italy
• ROE
• Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• RoAPAC
• Latin America
• Brazil
• Mexico
• Middle East & Africa
• Saudi Arabia
• South Africa
• Rest of Middle East & Africa

Table of Contents

Chapter 1. Executive Summary

• 1.1. Market Snapshot
• 1.2. Global & Segmental Market Estimates & Forecasts, 2020-2030 (USD Billion)
  • 1.2.1. Digital BSS Market, by region, 2020-2030 (USD Billion)
  • 1.2.2. Digital BSS Market, by Offering, 2020-2030 (USD Billion)
  • 1.2.3. Digital BSS Market, by Solution, 2020-2030 (USD Billion)
  • 1.2.4. Digital BSS Market, by Vertical, 2020-2030 (USD Billion)
• 1.3. Key Trends
• 1.4. Estimation Methodology
• 1.5. Research Assumption

Chapter 2. Global Digital BSS Market Definition and Scope

• 2.1. Objective of the Study
• 2.2. Market Definition & Scope
  • 2.2.1. Industry Evolution
  • 2.2.2. Scope of the Study
• 2.3. Years Considered for the Study
• 2.4. Currency Conversion Rates

Chapter 3. Global Digital BSS Market Dynamics

• 3.1. Digital BSS Market Impact Analysis (2020-2030)
  • 3.1.1. Market Drivers
    • 3.1.1.1. Increasing number of online transactions
    • 3.1.1.2. Growing number of mobile devices
  • 3.1.2. Market Challenges
    • 3.1.2.1. Lack of expertise in telecom companies to implement digital BSS solutions
    • 3.1.2.2. High cost of Digital BSS
  • 3.1.3. Market Opportunities
    • 3.1.3.1. Rising demand for enhanced customer experience
    • 3.1.3.2. Growing number of online business platforms

Chapter 4. Global Digital BSS Market: Industry Analysis

• 4.1. Porter's 5 Force Model
  • 4.1.1. Bargaining Power of Suppliers
  • 4.1.2. Bargaining Power of Buyers
  • 4.1.3. Threat of New Entrants
  • 4.1.4. Threat of Substitutes
  • 4.1.5. Competitive Rivalry
• 4.2. Porter's 5 Force Impact Analysis
• 4.3. PEST Analysis
  • 4.3.1. Political
  • 4.3.2. Economic
  • 4.3.3. Social
  • 4.3.4. Technological
  • 4.3.5. Environmental
  • 4.3.6. Legal
• 4.4. Top investment opportunity
• 4.5. Top winning strategies
• 4.6. COVID-19 Impact Analysis
• 4.7. Disruptive Trends
• 4.8. Industry Expert Perspective
• 4.9. Analyst Recommendation & Conclusion

Chapter 5. Global Digital BSS Market, by Offering

• 5.1. Market Snapshot
• 5.2. Global Digital BSS Market by Offering, Performance - Potential Analysis
• 5.3. Global Digital BSS Market Estimates & Forecasts by Offering 2020-2030 (USD Billion)
• 5.4. Digital BSS Market, Sub Segment Analysis
  • 5.4.1. Solution
  • 5.4.2. Services

Chapter 6. Global Digital BSS Market, by Solution

• 6.1. Market Snapshot
• 6.2. Global Digital BSS Market by Solution, Performance - Potential Analysis
• 6.3. Global Digital BSS Market Estimates & Forecasts by Solution 2020-2030 (USD Billion)
• 6.4. Digital BSS Market, Sub Segment Analysis
  • 6.4.1. Revenue and Billing Management
  • 6.4.2. Customer Management
  • 6.4.3. Order Management
  • 6.4.4. Product Management
  • 6.4.5. Others

Chapter 7. Global Digital BSS Market, by Vertical

• 7.1. Market Snapshot
• 7.2. Global Digital BSS Market by Vertical, Performance - Potential Analysis
• 7.3. Global Digital BSS Market Estimates & Forecasts by Vertical 2020-2030 (USD Billion)
• 7.4. Digital BSS Market, Sub Segment Analysis
  • 7.4.1. BFSI
  • 7.4.2. IT and ITES
  • 7.4.3. Telecom
  • 7.4.4. Retail and E-commerce
  • 7.4.5. Media and Entertainment
  • 7.4.6. Manufacturing
  • 7.4.7. Energy and Utilities
  • 7.4.8. Others

Chapter 8. Global Digital BSS Market, Regional Analysis

• 8.1. Top Leading Countries
• 8.2. Top Emerging Countries
• 8.3. Digital BSS Market, Regional Market Snapshot
• 8.4. North America Digital BSS Market
  • 8.4.1. U.S. Digital BSS Market
    • 8.4.1.1. Offering breakdown estimates & forecasts, 2020-2030
    • 8.4.1.2. Solution breakdown estimates & forecasts, 2020-2030
    • 8.4.1.3. Vertical breakdown estimates & forecasts, 2020-2030
  • 8.4.2. Canada Digital BSS Market
• 8.5. Europe Digital BSS Market Snapshot
  • 8.5.1. U.K. Digital BSS Market
  • 8.5.2. Germany Digital BSS Market
  • 8.5.3. France Digital BSS Market
  • 8.5.4. Spain Digital BSS Market
  • 8.5.5. Italy Digital BSS Market
  • 8.5.6. Rest of Europe Digital BSS Market
• 8.6. Asia-Pacific Digital BSS Market Snapshot
  • 8.6.1. China Digital BSS Market
  • 8.6.2. India Digital BSS Market
  • 8.6.3. Japan Digital BSS Market
  • 8.6.4. Australia Digital BSS Market
  • 8.6.5. South Korea Digital BSS Market
  • 8.6.6. Rest of Asia Pacific Digital BSS Market
• 8.7. Latin America Digital BSS Market Snapshot
  • 8.7.1. Brazil Digital BSS Market
  • 8.7.2. Mexico Digital BSS Market
• 8.8. Middle East & Africa Digital BSS Market
  • 8.8.1. Saudi Arabia Digital BSS Market
  • 8.8.2. South Africa Digital BSS Market
  • 8.8.3. Rest of Middle East & Africa Digital BSS Market

Chapter 9. Competitive Intelligence

• 9.1. Key Company SWOT Analysis
  • 9.1.1. Company 1
  • 9.1.2. Company 2
  • 9.1.3. Company 3
• 9.2. Top Market Strategies
• 9.3. Company Profiles
  • 9.3.1. Amdocs Limited
    • 9.3.1.1. Key Information
    • 9.3.1.2. Overview
    • 9.3.1.3. Financial (Subject to Data Availability)
    • 9.3.1.4. Product Summary
    • 9.3.1.5. Recent Developments
  • 9.3.2. Huawei Technologies Co. Ltd
  • 9.3.3. LM Ericsson Telephone Company
  • 9.3.4. CSG Systems International, Inc
  • 9.3.5. Nokia Corporation
  • 9.3.6. International Business Machines Corporation
  • 9.3.7. ZTE Corporation
  • 9.3.8. Optiva Inc
  • 9.3.9. Cerillion Technologies Limited
  • 9.3.10. Accenture plc

Chapter 10. Research Process

• 10.1. Research Process
  • 10.1.1. Data Mining
  • 10.1.2. Analysis
  • 10.1.3. Market Estimation
  • 10.1.4. Validation
  • 10.1.5. Publishing
• 10.2. Research Attributes
• 10.3. Research Assumption