세계의 워크플레이스 서비스 시장 규모 조사 및 예측 : 서비스별, 기업 규모별, 최종 용도별, 지역별 예측(2025-2035년)

Market Definition and Overview

The Global Workplace Services Market is valued at approximately USD 25,465.2 million in 2024 and is anticipated to grow with a CAGR of 18.7% over the forecast period 2025-2035, reaching USD 167,843.68 million by 2035. Workplace services encompass a suite of technology-driven solutions designed to optimize the employee experience, modernize IT infrastructure, and align business operations with digital-first strategies. These services provide enterprises with tools to streamline application management, ensure seamless IT asset handling, introduce virtualization capabilities, and deliver efficient on-site and remote support. The rising demand for hybrid and remote working models, combined with the growing push for digital transformation, is fueling the expansion of this market. Businesses are increasingly looking toward workplace services as a strategic lever to boost productivity, enhance agility, and strengthen workforce collaboration across global operations.

The surge in demand for digital workplace ecosystems has dramatically transformed enterprise IT priorities, pushing organizations to adopt solutions that not only optimize operational efficiency but also foster employee engagement. This has been further amplified by the rapid shift to hybrid work arrangements post-pandemic, where secure and scalable workplace services have become indispensable. According to industry analysis, enterprises that embrace structured workplace service models report significant reductions in downtime, faster IT resolution times, and measurable increases in employee productivity. Moreover, the rising complexity of IT assets, proliferation of devices, and continuous need for compliance and security are pushing organizations across verticals such as BFSI and government to accelerate investments in this space. Nevertheless, high implementation costs and integration challenges with legacy systems continue to be barriers to seamless adoption in certain regions.

The detailed segments and sub-segments included in the report are:

By Service:

• Application Management
• Asset Management
• Desktop Virtualization
• Field Services

By Enterprise Size:

• Large Enterprises
• Small & Medium Enterprises (SMEs)

By End-use:

• BFSI
• Government

By Region:

• North America
• U.S.
• Canada
• Europe
• UK
• Germany
• France
• Spain
• Italy
• Rest of Europe
• Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• Rest of Asia Pacific
• Latin America
• Brazil
• Mexico
• Middle East & Africa
• UAE
• Saudi Arabia
• South Africa
• Rest of Middle East & Africa
• Application Management Services are Expected to Dominate the Market
• Application management services are expected to dominate the global workplace services market throughout the forecast period, accounting for the largest share. Enterprises increasingly rely on robust application ecosystems to drive customer experiences and business processes, making continuous monitoring, updating, and optimization of applications a critical priority. The rising complexity of enterprise apps-ranging from ERP systems to customer-facing portals-has fueled the demand for specialized services that ensure performance, security, and compliance. Although application management holds the dominant position, desktop virtualization is poised for accelerated growth as enterprises seek scalable, secure, and cost-effective solutions to support hybrid and remote workforce models.
• Large Enterprises Lead in Revenue Contribution
• When segmented by enterprise size, large enterprises currently generate the lion's share of revenue in the workplace services market. These organizations have expansive workforces, complex IT infrastructures, and stringent security and compliance requirements, which necessitate comprehensive workplace service solutions. Large enterprises are also heavily investing in advanced virtualization and automation technologies to optimize employee experiences and reduce operational overheads. At the same time, small and medium enterprises (SMEs) are projected to be the fastest-growing segment, as their growing adoption of cost-effective cloud-based workplace services provides them with scalable and secure IT environments without large upfront capital investments. This dual dynamic highlights that while large enterprises dominate in revenue, SMEs represent the growth engine of the future.
• The key regions considered for the Global Workplace Services Market study include North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. North America dominated the market in 2025, supported by its advanced IT infrastructure, high concentration of technology providers, and mature enterprise adoption of digital workplace frameworks. The region's focus on hybrid working models and investments in employee experience platforms have further solidified its lead. Asia Pacific, however, is anticipated to be the fastest-growing region, driven by rapid digitalization, expanding IT outsourcing, and workforce modernization initiatives across China, India, and Southeast Asia. Meanwhile, Europe is witnessing steady growth, propelled by enterprise-wide digital transformation strategies and stringent compliance requirements. Latin America and the Middle East & Africa are gradually strengthening their presence in the global market, supported by investments in IT modernization and the adoption of managed workplace service models.

Major market players included in this report are:

• IBM Corporation
• Accenture Plc
• Wipro Limited
• HCL Technologies Limited
• Tata Consultancy Services (TCS) Limited
• Cognizant Technology Solutions
• Infosys Limited
• DXC Technology Company
• Capgemini SE
• NTT Data Corporation
• Atos SE
• Fujitsu Limited
• Unisys Corporation
• Tech Mahindra Limited
• Hewlett Packard Enterprise Development LP (HPE)

Global Workplace Services Market Report Scope:

• Historical Data - 2023, 2024
• Base Year for Estimation - 2024
• Forecast period - 2025-2035
• Report Coverage - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
• Regional Scope - North America; Europe; Asia Pacific; Latin America; Middle East & Africa
• Customization Scope - Free report customization (equivalent to up to 8 analysts' working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values for the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within the countries involved in the study. The report also provides detailed information about crucial aspects, such as driving factors and challenges, which will define the future growth of the market. Additionally, it incorporates potential opportunities in micro-markets for stakeholders to invest, along with a detailed analysis of the competitive landscape and product offerings of key players. The detailed segments and sub-segments of the market are explained below:

Key Takeaways:

• Market Estimates & Forecast for 10 years from 2025 to 2035.
• Annualized revenues and regional-level analysis for each market segment.
• Detailed analysis of the geographical landscape with country-level analysis of major regions.
• Competitive landscape with information on major players in the market.
• Analysis of key business strategies and recommendations on future market approach.
• Analysis of the competitive structure of the market.
• Demand side and supply side analysis of the market.

Table of Contents

Chapter 1. Global Workplace Services Market Report Scope & Methodology

• 1.1. Research Objective
• 1.2. Research Methodology
  • 1.2.1. Forecast Model
  • 1.2.2. Desk Research
  • 1.2.3. Top Down and Bottom-Up Approach
• 1.3. Research Attributes
• 1.4. Scope of the Study
  • 1.4.1. Market Definition
  • 1.4.2. Market Segmentation
• 1.5. Research Assumption
  • 1.5.1. Inclusion & Exclusion
  • 1.5.2. Limitations
  • 1.5.3. Years Considered for the Study

Chapter 2. Executive Summary

• 2.1. CEO/CXO Standpoint
• 2.2. Strategic Insights
• 2.3. ESG Analysis
• 2.4. key Findings

Chapter 3. Global Workplace Services Market Forces Analysis

• 3.1. Market Forces Shaping The Global Workplace Services Market (2024-2035)
• 3.2. Drivers
  • 3.2.1. The rising demand for hybrid
  • 3.2.2. remote working models
• 3.3. Restraints
  • 3.3.1. implementation costs
• 3.4. Opportunities
  • 3.4.1. the rising complexity of IT assets

Chapter 4. Global Workplace Services Industry Analysis

• 4.1. Porter's 5 Forces Model
  • 4.1.1. Bargaining Power of Buyer
  • 4.1.2. Bargaining Power of Supplier
  • 4.1.3. Threat of New Entrants
  • 4.1.4. Threat of Substitutes
  • 4.1.5. Competitive Rivalry
• 4.2. Porter's 5 Force Forecast Model (2024-2035)
• 4.3. PESTEL Analysis
  • 4.3.1. Political
  • 4.3.2. Economical
  • 4.3.3. Social
  • 4.3.4. Technological
  • 4.3.5. Environmental
  • 4.3.6. Legal
• 4.4. Top Investment Opportunities
• 4.5. Top Winning Strategies (2025)
• 4.6. Market Share Analysis (2024-2025)
• 4.7. Global Pricing Analysis And Trends 2025
• 4.8. Analyst Recommendation & Conclusion

Chapter 5. Global Workplace Services Market Size & Forecasts by Service 2025-2035

• 5.1. Market Overview
• 5.2. Global Workplace Services Market Performance - Potential Analysis (2025)
• 5.3. Application Management
  • 5.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
  • 5.3.2. Market size analysis, by region, 2025-2035
• 5.4. Asset Management
  • 5.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
  • 5.4.2. Market size analysis, by region, 2025-2035
• 5.5. Desktop Virtualization
  • 5.5.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
  • 5.5.2. Market size analysis, by region, 2025-2035
• 5.6. Field Services
  • 5.6.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
  • 5.6.2. Market size analysis, by region, 2025-2035

Chapter 6. Global Workplace Services Market Size & Forecasts by Enterprise Size 2025-2035

• 6.1. Market Overview
• 6.2. Global Workplace Services Market Performance - Potential Analysis (2025)
• 6.3. Large Enterprises
  • 6.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
  • 6.3.2. Market size analysis, by region, 2025-2035
• 6.4. Small & Medium Enterprises (SMEs)
  • 6.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
  • 6.4.2. Market size analysis, by region, 2025-2035

Chapter 7. Global Workplace Services Market Size & Forecasts by End-use 2025-2035

• 7.1. Market Overview
• 7.2. Global Workplace Services Market Performance - Potential Analysis (2025)
• 7.3. BFSI
  • 7.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
  • 7.3.2. Market size analysis, by region, 2025-2035
• 7.4. Government
  • 7.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
  • 7.4.2. Market size analysis, by region, 2025-2035

Chapter 8. Global Workplace Services Market Size & Forecasts by Region 2025-2035

• 8.1. Growth Workplace Services Market, Regional Market Snapshot
• 8.2. Top Leading & Emerging Countries
• 8.3. North America Workplace Services Market
  • 8.3.1. U.S. Workplace Services Market
    • 8.3.1.1. Service breakdown size & forecasts, 2025-2035
    • 8.3.1.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.3.1.3. End-use breakdown size & forecasts, 2025-2035
  • 8.3.2. Canada Workplace Services Market
    • 8.3.2.1. Service breakdown size & forecasts, 2025-2035
    • 8.3.2.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.3.2.3. End-use breakdown size & forecasts, 2025-2035
• 8.4. Europe Workplace Services Market
  • 8.4.1. UK Workplace Services Market
    • 8.4.1.1. Service breakdown size & forecasts, 2025-2035
    • 8.4.1.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.4.1.3. End-use breakdown size & forecasts, 2025-2035
  • 8.4.2. Germany Workplace Services Market
    • 8.4.2.1. Service breakdown size & forecasts, 2025-2035
    • 8.4.2.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.4.2.3. End-use breakdown size & forecasts, 2025-2035
  • 8.4.3. France Workplace Services Market
    • 8.4.3.1. Service breakdown size & forecasts, 2025-2035
    • 8.4.3.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.4.3.3. End-use breakdown size & forecasts, 2025-2035
  • 8.4.4. Spain Workplace Services Market
    • 8.4.4.1. Service breakdown size & forecasts, 2025-2035
    • 8.4.4.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.4.4.3. End-use breakdown size & forecasts, 2025-2035
  • 8.4.5. Italy Workplace Services Market
    • 8.4.5.1. Service breakdown size & forecasts, 2025-2035
    • 8.4.5.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.4.5.3. End-use breakdown size & forecasts, 2025-2035
  • 8.4.6. Rest of Europe Workplace Services Market
    • 8.4.6.1. Service breakdown size & forecasts, 2025-2035
    • 8.4.6.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.4.6.3. End-use breakdown size & forecasts, 2025-2035
• 8.5. Asia Pacific Workplace Services Market
  • 8.5.1. China Workplace Services Market
    • 8.5.1.1. Service breakdown size & forecasts, 2025-2035
    • 8.5.1.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.5.1.3. End-use breakdown size & forecasts, 2025-2035
  • 8.5.2. India Workplace Services Market
    • 8.5.2.1. Service breakdown size & forecasts, 2025-2035
    • 8.5.2.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.5.2.3. End-use breakdown size & forecasts, 2025-2035
  • 8.5.3. Japan Workplace Services Market
    • 8.5.3.1. Service breakdown size & forecasts, 2025-2035
    • 8.5.3.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.5.3.3. End-use breakdown size & forecasts, 2025-2035
  • 8.5.4. Australia Workplace Services Market
    • 8.5.4.1. Service breakdown size & forecasts, 2025-2035
    • 8.5.4.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.5.4.3. End-use breakdown size & forecasts, 2025-2035
  • 8.5.5. South Korea Workplace Services Market
    • 8.5.5.1. Service breakdown size & forecasts, 2025-2035
    • 8.5.5.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.5.5.3. End-use breakdown size & forecasts, 2025-2035
  • 8.5.6. Rest of APAC Workplace Services Market
    • 8.5.6.1. Service breakdown size & forecasts, 2025-2035
    • 8.5.6.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.5.6.3. End-use breakdown size & forecasts, 2025-2035
• 8.6. Latin America Workplace Services Market
  • 8.6.1. Brazil Workplace Services Market
    • 8.6.1.1. Service breakdown size & forecasts, 2025-2035
    • 8.6.1.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.6.1.3. End-use breakdown size & forecasts, 2025-2035
  • 8.6.2. Mexico Workplace Services Market
    • 8.6.2.1. Service breakdown size & forecasts, 2025-2035
    • 8.6.2.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.6.2.3. End-use breakdown size & forecasts, 2025-2035
• 8.7. Middle East and Africa Workplace Services Market
  • 8.7.1. UAE Workplace Services Market
    • 8.7.1.1. Service breakdown size & forecasts, 2025-2035
    • 8.7.1.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.7.1.3. End-use breakdown size & forecasts, 2025-2035
  • 8.7.2. Saudi Arabia (KSA) Workplace Services Market
    • 8.7.2.1. Service breakdown size & forecasts, 2025-2035
    • 8.7.2.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.7.2.3. End-use breakdown size & forecasts, 2025-2035
  • 8.7.3. South Africa Workplace Services Market
    • 8.7.3.1. Service breakdown size & forecasts, 2025-2035
    • 8.7.3.2. Enterprise Size breakdown size & forecasts, 2025-2035
    • 8.7.3.3. End-use breakdown size & forecasts, 2025-2035

Chapter 9. Competitive Intelligence

• 9.1. Top Market Strategies
• 9.2. IBM Corporation
  • 9.2.1. Company Overview
  • 9.2.2. Key Executives
  • 9.2.3. Company Snapshot
  • 9.2.4. Financial Performance (Subject to Data Availability)
  • 9.2.5. Product/Services Port
  • 9.2.6. Recent Development
  • 9.2.7. Market Strategies
  • 9.2.8. SWOT Analysis
• 9.3. Accenture Plc
• 9.4. Wipro Limited
• 9.5. HCL Technologies Limited
• 9.6. Tata Consultancy Services (TCS) Limited
• 9.7. Cognizant Technology Solutions
• 9.8. Infosys Limited
• 9.9. DXC Technology Company
• 9.10. Capgemini SE
• 9.11. NTT Data Corporation
• 9.12. Atos SE
• 9.13. Fujitsu Limited
• 9.14. Unisys Corporation
• 9.15. Tech Mahindra Limited
• 9.16. Hewlett Packard Enterprise Development LP (HPE)