세계의 IT 서비스 아웃소싱 시장 : 서비스 유형별, 아웃소싱 모델별, 최종 사용자별, 지역별로 구분

Global IT services outsourcing market is estimated to be valued at USD 387.46 Bn in 2024 and is expected to reach USD 702.32 Bn by 2031, exhibiting a compound annual growth rate (CAGR) of 8.9% from 2024 to 2031.

Figure. IT Services Outsourcing Market Share (%), By Region, 2024

The global IT services outsourcing market has witnessed substantial growth over the past few years owing to rising digital transformation across industries. Rapid proliferation of smart networked devices and growing dependency on cloud-based applications have necessitated the outsourcing of various IT services such as infrastructure management, application development, and maintenance to third-party vendors. Additionally, cost optimization has been a major driver for enterprises to leverage outsourced global IT resources and achieve efficiency. However, data privacy & security concerns and cultural differences remain key challenges. Going forward, continued demand for scalable and flexible digital services is expected to support ongoing growth opportunities in the market.

Market Dynamics:

Major growth drivers include rapid digitalization of business processes, increasing need to reduce capital expenditure and gain access to advanced technological expertise. However, market growth can be hindered by risks associated with data breaches, language, and cultural barriers between clients and vendors. On the opportunity side, rising adoption of hybrid cloud models and the emergence of new technologies such as artificial intelligence, Blockchain, etc. are likely to open up new revenue streams for IT services outsourcing companies. Geographically, North America currently dominates the market driven by large IT infrastructure and digital transformation projects in the region. Asia Pacific is expected to witness the fastest gains owing to availability of low-cost IT talent in countries like India and China.

Key Features of the Study:

This report provides in-depth analysis of the global IT services outsourcing market, and provides market size (US$ Bn) and compound annual growth rate (CAGR%) for the forecast period (2024-2031), considering 2023 as the base year

It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market

This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players

It profiles key players in the global IT services outsourcing market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies

Key companies covered as a part of this study include Accenture PLC, Capgemini SE, Cognizant Technology Solutions Corporation, DXC Technology Company, Fujitsu Limited, HCL Technologies Limited, IBM Corporation, Infosys Limited, LTI (Larsen & Toubro Infotech), Mindtree Limited, NTT DATA Corporation, Tech Mahindra Limited, Tata Consultancy Services Limited, Wipro Limited, and Zensar Technologies Limited - Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics

Global IT services outsourcing market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global IT services outsourcing market

Detailed Segmentation-

• By Service Type Insights (Revenue, USD Bn, 2019 - 2031)
  • Paint Application
  • Surface Preparation
  • Quality Control
  • Logistics and Supply Chain Management
• By Outsourcing Model Insights (Revenue, USD Bn, 2019 - 2031)
  • Full Outsourcing
  • Partial Outsourcing
• By End User Insights (Revenue, USD Bn, 2019 - 2031)
  • Body Shops
  • OEMs (Original Equipment Manufacturers)
  • Aftermarket Service Providers
• Regional Insights (Revenue, US$ Bn, 2019 - 2031)
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
• Key Players Insights
  • Accenture PLC
  • Capgemini SE
  • Cognizant Technology Solutions Corporation
  • DXC Technology Company
  • Fujitsu Limited
  • HCL Technologies Limited
  • IBM Corporation
  • Infosys Limited
  • LTI (Larsen & Toubro Infotech)
  • Mindtree Limited
  • NTT DATA Corporation
  • Tech Mahindra Limited
  • Tata Consultancy Services Limited
  • Wipro Limited
  • Zensar Technologies Limited

Table of Contents

1. Research Objectives and Assumptions

• Research Objectives
• Assumptions
• Abbreviations

2. Market Purview

• Report Description
  • Market Definition and Scope
• Executive Summary
  • Market Snippet, By Service Type
  • Market Snippet, By Outsourcing Model
  • Market Snippet, By End User
  • Market Snippet, By Region

3. Market Dynamics, Regulations, and Trends Analysis

• Market Dynamics
  • Drivers
  • Restraints
  • Market Opportunities
• Regulatory Scenario
• Industry Trend
• Merger and Acquisitions
• New System Launches/Approvals
• Impact of COVID-19 Pandemic

4. Global IT Services Outsourcing Market, By Service Type, 2019-2031, (US$ Bn)

• Introduction
  • Market Share Analysis, 2024 and 2031 (%)
  • Y-o-Y Growth Analysis, 2020-2031
  • Segment Trends
• Paint Application
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)
• Surface Preparation
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)
• Quality Control
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)
• Logistics and Supply Chain Management
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)

5. Global IT Services Outsourcing Market, By Outsourcing Model, 2019-2031, (US$ Bn)

• Introduction
  • Market Share Analysis, 2024 and 2031 (%)
  • Y-o-Y Growth Analysis, 2020-2031
  • Segment Trends
• Full Outsourcing
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)
• Partial Outsourcing
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)

6. Global IT Services Outsourcing Market, By End User, 2019-2031, (US$ Bn)

• Introduction
  • Market Share Analysis, 2024 and 2031 (%)
  • Y-o-Y Growth Analysis, 2020-2031
  • Segment Trends
• Body Shops
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)
• OEMs (Original Equipment Manufacturers)
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)
• Aftermarket Service Providers
  • Introduction
  • Market Size and Forecast, 2019-2031, (US$ Bn)

7. Global IT Services Outsourcing Market, By Region, 2019-2031, (US$ Bn)

• Introduction
  • Market Share Analysis, By Region, 2024 and 2031 (%)
  • Y-o-Y Growth Analysis, 2020-2031
• North America
  • Regional Trends
  • Market Size and Forecast, By Service Type, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Outsourcing Model, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By End User, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
    • U.S.
    • Canada
• Europe
  • Regional Trends
  • Market Size and Forecast, By Service Type, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Outsourcing Model, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By End User, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
    • Germany
    • U.K.
    • Spain
    • France
    • Italy
    • Russia
    • Rest of Europe
• Asia Pacific
  • Regional Trends
  • Market Size and Forecast, By Service Type, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Outsourcing Model, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By End User, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
    • China
    • India
    • Japan
    • ASEAN
    • Australia
    • South Korea
    • Rest of Asia Pacific
• Latin America
  • Regional Trends
  • Market Size and Forecast, By Service Type, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Outsourcing Model, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By End User, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
    • Brazil
    • Argentina
    • Mexico
    • Rest of Latin America
• Middle East
  • Regional Trends
  • Market Size and Forecast, By Service Type, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Outsourcing Model, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By End User, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
    • Israel
    • GCC Countries
    • Rest of the Middle East
• Africa
  • Regional Trends
  • Market Size and Forecast, By Service Type, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Outsourcing Model, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By End User, 2019-2031, (US$ Bn)
  • Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
    • South Africa
    • North Africa
    • Central Africa

8. Competitive Landscape

• Company Profiles
  • Accenture PLC
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Capgemini SE
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Cognizant Technology Solutions Corporation
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • DXC Technology Company
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Fujitsu Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • HCL Technologies Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • IBM Corporation
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Infosys Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • LTI (Larsen & Toubro Infotech)
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Mindtree Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • NTT DATA Corporation
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Tech Mahindra Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Tata Consultancy Services Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Wipro Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Zensar Technologies Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates

9. Analyst Recommendations

• Wheel of Fortune
• Analyst View
• Coherent Opportunity Map

10. Research Methodology

• References
• Research Methodology
• About us and Sales Contact