eGovernance 플랫폼과 서비스 : 성장 기회

eGovernance Platforms and Services Growth Opportunities

발행일: | 리서치사: Frost & Sullivan | 페이지 정보: 영문 70 Pages | 배송안내 : 1-2일 (영업일 기준)

※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

급속한 도시화에 의해 기존 도시 인프라를 업그레이드하고, 더 기동적인 행정 모델로 이동하는 전략적 필요성이 발생하고 있습니다. 맞춤화된 시민 서비스에 대한 수요가 높아짐에 따라 행정은 디지털화된 오퍼레이션 모델로의 이동을 피할 수 없게 되었으며, 공공 서비스 플랫폼의 엔드 투 엔드 시민 경험을 맞춤화하고 향상시키는 것을 중심으로 전개되고 있습니다.

세계의 eGovernance 시장에 대해 조사 분석했으며, 전략적 원칙, 전략적 배경, 테크놀러지 전망, 동향 영향 분석, 성장 기회 분석 등에 관한 정보를 제공합니다.


전략적 원칙

  • 성장을 달성하는 것이 점점 더 어려워지는 이유?
  • 전략적 원칙 8(TM)
  • 메가트렌드 유니버스 - 개요
  • 성장 기회가 Growth Pipeline Engine(TM)을 촉진

ED(Executive Dashboard)

  • 메가트렌드 유니버스 - eGovernance 플랫폼
  • 주요 결과
  • 향후 성공에 필수적인 성장 기회

전략적 배경

  • eGovernance 생태계의 미래
  • eGovernance의 진화
  • eGovernance의 서비스 모델 : 2030년
  • eGovernance의 코어 컴포넌트
  • eGovernance의 유틸리티 스코프
  • eGovernance의 필요성
  • eGovernance의 전략적 가이드라인
  • 견고한 데이터 원칙 - eGovernance에 대한 요구
  • eGovernance의 전략적 이네이블러
  • 경제에 의한 eGovernance 개발 지수(EGDI)
  • 디지털 ID - 효과적인 eGovernance의 중심
  • 사례 연구 - Alberta의 디지털 ID 플랫폼
  • 사례 연구 - Estonia X-Road의 디지털 이니셔티브
  • 사례 연구 - 일본의 디지털 정부 계획
  • 메가 시티 대두 - 스마트 거버넌스의 필요성
  • 첨단 도시화 - eGovernance의 트리거
  • 사이버 보안 - eGovernance의 중심
  • 사이버 보안 - 도시화 전망
  • eGovernance - 자동화 정도 vs.영향 매트릭스
  • eGovernance의 인식된 과제
  • 주요 동향 기회 레버
  • 동향 기회 - 매력 분석

eGovernance의 미래 - 테크놀러지 전망

  • 동향 기회 - eGovernance의 코어 테크놀러지
  • 바이오메트릭스
  • AI와 ML
  • 블록체인
  • 클라우드 컴퓨팅

동향 영향 분석

  • 동향 기회의 영향과 확실성 분석
  • 동향 기회의 디스럽션 지수
  • 디스럽션의 매력 스코어
  • 동향 기회의 성장 지수
  • 성장 매력 스코어
  • 동향 BEETS의 의미

성장 기회 분석

  • 성장 기회 1 - eGovernance를 추진하는 스마트 시티 이니셔티브
  • 성장 기회 2 - 거버넌스 활동을 합리화하기 위한 블록체인
  • 성장 기회 3 - eGovernance를 추진하기 위한 직장의 스킬업
  • 성장을 위한 중요한 성공요인
  • 결론 - 향후 방향성


  • 메가트렌드 유니버스

다음 스텝

  • 기업의 성장 존을 확인한다
  • 다음 스텝
  • Growth Pipeline Model(TM)에 대해
  • 도표 리스트
  • 면책사항
KSM 22.07.07

Digital Identity and Access Drive Innovation in eGovernance

Rapid urbanization is triggering a strategic necessity to upgrade existing city infrastructure and move toward a more agile administration model. Traditional governance techniques require gradual transformation to cater to citizens' evolving requirements faster and more effectively. A digitized governance model not only helps create better solutions for citizens, but also facilitates efficient bi-directional communication, in which citizens have a say on infrastructural issues and what administrators need to do to resolve them.

An eGovernance model goes beyond just upgrading basic citizen facilities or services; rather, it cultivates a more collaborative ecosystem among public organizations, private entities, educational institutions, and citizens at the ground level. All parties come together to brainstorm reformative ideas and work toward uplifting socioeconomic infrastructure. Hence, this operational model is bound to incur massive financial investments from public and private firms, which leads to mass employment opportunities for residents and an economic boom in the specific region.

Growth in demand for personalized citizen services compels administrators to transition to a digitized operations model. The idea mostly revolves around customizing and enhancing the end-to-end citizen experience of a given public service platform. This will improve overall service quality, foster greater citizen engagement, and ultimately multiply citizen trust in public offices.

Information transfer over electronic media empowers administrators to gain critical insights about their citizens, which helps create a development blueprint for the future. Advances in emerging technologies like Big Data, advanced analytics, cloud computing, artificial intelligence (AI), machine learning (ML), and blockchain allow administrators to improve their operational efficiency, minimize redundant tasks, and focus on the critical aspects of governance.

For example, about 60% of the global population is expected to dwell in urban areas by 2030, and two out of every six citizens will be above the age of 60. This implies that the existing healthcare infrastructure may no longer be able to cater to the growing demands, prompting a steep rise in investment toward automating the healthcare sector through the introduction of advanced technologies like AI, Big Data, ML, NLP, and telehealth. A digital governance model will gradually transform a city into a smart city infrastructure where advanced technologies constantly penetrate and monitor a city's behavior across all verticals, viz., finance, utility, healthcare, education, energy, and mobility.

While many European nations and the United States embrace a digital administrative framework, Asian sub-continent countries and most African regions struggle to transition from existing practices mainly due to the lack of regulatory reforms, resistance arising from populist mindsets, and low internet penetration rates (especially in Sub-Saharan Africa).

The study examines how governments can transform citizens' lives and develop more transparent and efficient operational mechanisms through the adoption of advanced technologies. There is a surge in ICT investments specifically targeted toward enhancing a government's capabilities across multiple developed nations. Citizen-friendly governments will likely quickly transition from traditional approaches to a more proactive stance by investing in technology, bringing about tangible differences in citizens' lives and creating opportunities for financial growth.

Key Issues Addressed:

  • What are the key components of an eGovernance model?
  • What are the disruptive technologies that will help administrators transition to an eGovernance model?
  • What will eGovernance look like in 2030?
  • What are the guidelines for an eGovernance model to be effective?
  • What are the best practices across various countries/cities?
  • How will high urbanization and the growth of megacities trigger a need for eGovernance?
  • What are the perceived challenges of eGovernance?

Table of Contents

Strategic Imperatives

  • Why Is Growth Becoming Increasingly Difficult To Achieve?
  • The Strategic Imperative 8™
  • Our Mega Trend Universe-Overview
  • Growth Opportunities Fuel the Growth Pipeline Engine™

Executive Dashboard

  • Our Mega Trend Universe-eGovernance Platforms
  • Main Findings
  • Growth Opportunities Essential to Future Success

Strategic Context

  • The Future of the eGovernance Ecosystem
  • Evolution of eGovernance
  • eGovernance Service Model-2030
  • Core Components of eGovernance
  • eGovernance-Utility Scope
  • eGovernance-The Need Imperative
  • Strategic Guidelines for eGovernance
  • Robust Data Principles-A Mandate for eGovernance
  • Strategic Enablers for eGovernance
  • The eGovernment Development Index (EGDI) by Economy
  • Digital ID-A Pivot in Effective eGovernance
  • Case Studies-Alberta Digital ID Platform
  • Case Study-Estonia X-Road Digital Initiative
  • Case Studies-Japan's Digital Government Plans
  • Rise in Megacities-Calling for Smart Governance
  • High Urbanization-A Trigger for eGovernance
  • Cybersecurity-The Pivot for eGovernance
  • Cybersecurity-An Urbanization Perspective
  • eGovernance-Degree of Automation vs Impact Matrix
  • eGovernance's Perceived Challenges
  • Key Trend Opportunity Levers
  • Trend Opportunity-Attractiveness Analysis

Future of eGovernance-Technology Perspectives

  • Trend Opportunity-Core Technologies in eGovernance
  • Biometrics
  • AI and ML
  • Blockchain
  • Cloud Computing

Trend Impact Analysis

  • Trend Opportunity Impact and Certainty Analysis
  • Trend Opportunity Impact and Certainty Analysis (continued)
  • Trend Opportunity Disruption Index
  • Disruption Attractiveness Score
  • Trend Opportunity Growth Index
  • Growth Attractiveness Score
  • Trends BEETS Implications

Growth Opportunity Analysis

  • Growth Opportunity 1-Smart City Initiatives Driving E-Governance
  • Growth Opportunity 1-Smart City Initiatives Driving E-Governance (continued)
  • Growth Opportunity 2-Blockchain to Streamline Governance Activities
  • Growth Opportunity 2-Blockchain to Streamline Governance Activities (continued)
  • Growth Opportunity 3-Workplace Upskilling to Drive eGovernance
  • Growth Opportunity 3-Workplace Upskilling to Drive eGovernance (continued)
  • Critical Success Factors for Growth
  • Conclusion-The Way Forward


  • Our Mega Trend Universe
  • Our Mega Trend Universe (continued)

Next Steps

  • Identifying Your Company's Growth Zone
  • Your Next Steps
  • About the Growth Pipeline Model™
  • List of Exhibits
  • List of Exhibits (continued)
  • Legal Disclaimer
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