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Providing Advanced Building Solutions and Services to Enhance Hospital Customer Experience is Key to Competitive Differentiation

This analysis aims to identify and present important trends in the healthcare industry as an end-user vertical for participants in the building industry and their impact on different segments of the building industry. The healthcare vertical is largely defined as public and private hospitals, aged care facilities, and small- and medium-sized facilities intended to preserve mental and physical health by preventing or treating illnesses through services offered by health professionals.

Frost & Sullivan identified two-pronged challenges that hospitals face, namely pain points in hospital business operations and hospital facilities. The top challenge under hospital business operations is overcrowding in hospitals, and the top challenge identified under hospital facilities is operating costs. Challenges from both sides can be inter-related and addressed collectively with the adoption of advanced building technologies. The top technologies identified include the Internet of Things and robotics, while key solutions come in the form of facility retrofit and technology adoption. This analysis also presents five top growth opportunities that are beneficial for the advancement of industry participants in both buildings and healthcare.

Table of Contents

Strategic Imperatives

• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top 3 Strategic Imperatives on the Building Technologies and Services Industry
• Growth Opportunities Fuel the Growth Pipeline Engine™

Key Findings

• Top Challenges for the Healthcare Vertical
• Top Technologies and Solutions for Challenges in the Healthcare Vertical
• Top Growth Opportunities

Growth Opportunity Analysis

• Scope of Analysis
• Segmentation
• Growth Metrics
• Growth Drivers
• Growth Restraints
• Revenue Forecast by Segment
• Top 3 Strategic Imperatives-Disruptive Technologies
• Top 3 Strategic Imperatives-Transformative Megatrend
• Top 3 Strategic Imperatives-Innovative Business Models

Healthcare Vertical-General Indicators

• Hospital Revenue
• Number of Hospitals and Hospital Beds
• Healthcare IoT
• Medical Service Robotics

Healthcare Vertical-Overall End User Perspective

• Overall Global Hospital Evolution
• Two-pronged Challenges
• Challenges for Hospitals
• Solutions to Challenges in Hospitals
• Technology in Hospitals-End-user Perspectives on Their Importance
• Technology in Hospitals-End-user Perspectives on Benefits
• Technology and Application Focus in Hospitals
• Opportunities to Address Unmet Needs
• Overall Recommendation

Healthcare Vertical-End-User Perspective by Building Industry Segments

• Smart Building Management-Revenue Metrics
• Smart Building Management-Perspective on BEMS
• Smart Building Management-Perspective on BAS
• Smart Building Management-Perspective on Workplace Analytics
• Critical Building Equipment-Revenue Metrics
• Critical Building Equipment-Perspective on HVAC
• Critical Building Equipment-Perspective on LVSG and Fire Safety
• Lighting-Revenue Metrics
• Lighting-Perspective on All Lighting
• Construction Management and FM-Revenue Metrics
• Construction Management-Perspective on BIM and Digital Twin
• FM-Perspective on All FM

Appendix

• Definitions
• Case Study-Self-adaptive Hospital Solutions: Siemens
• Case Study-Hospital Workflow Solutions: Artisight
• Case Study-Smart HVAC System in Hospitals: ABB

Growth Opportunity Universe

• Growth Opportunity 1: Technology Advisory for Hospitals
• Growth Opportunity 2: Partnership with Healthcare Industry Stakeholders
• Growth Opportunity 3: Upgrading Hospital Digital Networks
• Growth Opportunity 4: Sustainability Planning for Hospitals
• Growth Opportunity 5: Secured Hospital Automation and Controls
• List of Exhibits
• Legal Disclaimer