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Global Healthcare Cloud User Survey, Q3 2024

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KTH 25.03.17

Artificial Intelligence Growth and the Shift to Cloud-native Applications and Edge Computing Drive the Digital Transformation

The story for 2024 is artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI, particularly generative AI (GenAI), to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption among customers by developing foundational models and user-friendly toolsets.

Cloud continues to be foremost on the list of technologies that global healthcare organizations care about to achieve their objectives, followed by AI and machine learning (ML). With improving operational efficiencies and growing revenues being on top of the minds of healthcare C-level executives, hybrid, multicloud, and edge deployments are expected to grow in 2025 and beyond.

With the public cloud as the foundation, organizations worldwide continue to push their digital transformation initiatives. While the trend favors the public cloud, healthcare providers increasingly use different options, including on-premises data centers and edge locations. They seek a sophisticated hybrid management platform to manage deployment across many infrastructures.

Healthcare organizations continue to grow their cloud strategies to meet urgent business goals, such as improved patient experiences and innovation. While healthcare organizations continue to embrace hybrid and multicloud configurations, the lack of skills and knowledge gaps are the biggest hurdles to adoption. To overcome these, organizations continue to turn to managed and professional services to implement their enterprise cloud and digital strategies. Third-party partners belong to an increasingly complex and expanding ecosystem of industry experts and technology and service providers.

Cloud choice has moved up the stack as more than 80% of healthcare executives said they have apps deployed on the public cloud (e.g., AWS, MS Azure, and GCP), while most plan to migrate legacy/non-cloud apps to cloud environments in the next 24 months. They prefer to use custom or independent service provider (ISV) application programming interfaces (APIs) to deploy legacy apps on modern cloud platforms.

Table of Contents

Key Findings

  • Growth Environment
  • Survey Findings-Highlights
  • Key Findings

Research Objectives and Methodology

  • Research Objectives and Methodology
  • Respondent Profile
  • Surge in Healthcare Cloud Adoption Versus Other Industries
  • Hybrid Cloud and Edge Computing Set the Pace for Digital Transformation

Digital Transformation Strategy

  • Healthcare Organizations' Strategic Priorities
  • Evolving Decision-maker Landscape
  • Technologies Driving the Digital Transformation
  • The Future is Data Driven
  • Challenges in Cloud Journeys

Cloud Infrastructure and Management

  • Infrastructure Adoption Patterns at the Heart of the Healthcare Digital Transformation
  • Cloud-first Approach for New Applications Drives Adoption
  • Legacy Applications Continue to Migrate to the Cloud
  • Healthcare Leverages Multiple Routes to Modernize Legacy Apps
  • Transforming Healthcare with Cloud Innovation
  • Cloud-driven Healthcare-Innovation, AI, and Transforming Patient Care
  • Public Cloud and On-premises Adoption
  • Edge Computing Growth Set to Explode by 2025

Third-party Services

  • Third-party Partnerships Will Grow Through 2026
  • Primary Partner Assisting Digital Transformation Implementation
  • Digital Transformation Demands Driving Third-party Engagements
  • Benefits of Engaging a Managed CSP

Appendix

  • Growth Opportunities Fuel the Growth Pipeline Engine™
  • Why is it Increasingly Difficult to Grow?
  • The Strategic Imperative 8™

Next Steps

  • Benefits and Impacts of Growth Opportunities
  • Next Steps
  • List of Exhibits
  • Legal Disclaimer
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