시설 관리(FM) 분야의 10대 성장 기회(2025년)

Integrating Smart Technologies and People-First Strategies for Resilient and Sustainable FM

The global facility management (FM) market is undergoing significant transformation influenced by megatrends as well as socioeconomic, environmental, and technological factors. Artificial intelligence (AI), the Internet of Things (IoT), and smart technologies are some of the innovations redefining FM services by enabling predictive maintenance, energy efficiency, and data-driven decision-making. By the end of 2025, the adoption rate of these tools is expected to accelerate, aligning with client needs and providing strategic value. In addition to the focus on human-centric workplace design, hybrid work models, and occupant well-being, integrated environmental, social, and governance (ESG) compliance tools are set to gain prominence. The rise of generative AI and automation will transform workflows, making investments in resilient supply chains and modular solutions increasingly critical. Upskilling and talent development are also essential as the industry fills workforce gaps. Success in 2025 will hinge on the adoption of digital transformation, the creation of sustainable and adaptive environments, and the integration of ESG principles into the fundamental FM strategies.

Table of Contents

Top Growth Opportunities for 2025

• Strategic Imperatives
• Top 10 Growth Opportunities
• Top 10 for 2025
• Growth Opportunity 1: Decarbonization and Net Zero
• Growth Opportunity 2: ESG Strategies
• Growth Opportunity 3: Workplace Technology and Analytics
• Growth Opportunity 4: Digital Transformation and AI
• Growth Opportunity 5: Customer Alignment
• Growth Opportunity 6: Service Integration and IFM
• Growth Opportunity 7: User Experience and Hospitality
• Growth Opportunity 8: Business Productivity and Organizational Resilience
• Growth Opportunity 9: Remote Services
• Growth Opportunity 10: Healthy and Sustainable Buildings
• Legal Disclaimer