시장보고서
상품코드
1644210

세계의 정보기술 서비스 관리 시장

Information Technology Service Management

발행일: | 리서치사: Market Glass, Inc. (Formerly Global Industry Analysts, Inc.) | 페이지 정보: 영문 138 Pages | 배송안내 : 1-2일 (영업일 기준)

    
    
    



※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

세계의 정보기술 서비스 관리 시장은 2030년까지 174억 달러에 도달

2024년에 103억 달러로 추정되는 세계의 정보기술 서비스 관리 시장은 2024-2030년에 CAGR 9.2%로 성장하며, 2030년에는 174억 달러에 달할 것으로 예측됩니다. 이 리포트에서 분석한 부문의 하나인 ITSM 솔루션은 CAGR 8.4%를 기록하며, 분석 기간 종료시에는 128억 달러에 달할 것으로 예측됩니다. ITSM 서비스 분야의 성장률은 분석 기간의 CAGR로 11.5%로 추정됩니다.

미국 시장은 27억 달러, 중국은 CAGR 8.9%로 성장 예측

미국의 정보기술 서비스 관리 시장은 2024년에 27억 달러로 추정됩니다. 세계 2위의 경제대국인 중국은 2030년까지 28억 달러의 시장 규모에 달할 것으로 예측되며, 분석 기간인 2024-2030년의 CAGR은 8.9%입니다. 기타 주목해야 할 지역별 시장으로는 일본과 캐나다가 있으며, 분석 기간 중 CAGR은 각각 8.3%와 7.9%로 예측됩니다. 유럽에서는 독일이 CAGR 약 7.5%로 성장할 것으로 예측됩니다.

세계의 정보기술 서비스 관리 시장 - 주요 동향과 촉진요인 정리

ITSM은 기업 전반의 IT 운영을 어떻게 변화시킬 것인가?

ITSM(Information Technology Service Management)은 서비스 제공의 효율성, 신뢰성 및 확장성을 향상시키는 구조화된 프레임워크와 프로세스를 제공함으로써 IT 운영에 혁명을 일으키고 있습니다. ITIL(Information Technology Infrastructure Library)과 같은 ITSM 프레임워크를 도입함으로써 기업은 워크플로우를 표준화하고, 서비스 제공을 개선하며, 다운타임을 최소화할 수 있습니다. 다운타임을 최소화하고 업무 효율성을 높일 수 있습니다.

혁신의 핵심 영역은 사고 및 문제 관리이며, ITSM 툴을 통해 IT 팀은 문제를 신속하게 해결하고 향후 중단을 방지할 수 있습니다. 또한 변경 및 구성 관리 프로세스를 간소화하여 새로운 기술 도입 및 기존 시스템 업그레이드에 따른 리스크를 줄일 수 있습니다. 자동화된 워크플로우, 통합된 분석 및 실시간 모니터링 기능을 통해 IT 운영은 비즈니스 요구에 대응할 수 있도록 사전 예방적 태세를 유지합니다. 기업이 디지털 전환 전략을 채택하는 추세에 따라 ITSM은 복잡한 IT 생태계를 관리하고 가치 중심의 서비스를 제공하기 위한 초석이 되고 있습니다.

기업이 ITSM 솔루션에 투자하는 이유

기업은 고객 만족도를 높이고, 자원 활용을 최적화하며, 경쟁 우위를 확보하기 위해 ITSM 솔루션에 투자하고 있습니다. ITSM 플랫폼은 IT 팀이 사용자 문의를 효율적으로 관리하고 해결할 수 있도록 중앙 집중식 서비스 데스크를 제공하여 IT 팀이 사용자 문의를 효율적으로 관리하고 해결할 수 있도록 지원합니다. 해결할 수 있도록 지원합니다. 셀프 서비스 포털과 자동 발권 시스템은 응답 시간을 단축하고 직원들이 작은 문제를 스스로 해결할 수 있도록 지원함으로써 사용자 경험을 더욱 향상시킬 수 있습니다.

ITSM 툴은 서비스 제공 개선 외에도 용량 및 성능 관리를 통해 IT 리소스 할당을 최적화하는 데 도움이 됩니다. ITSM은 리소스 사용 패턴을 분석하여 과도한 프로비저닝과 과소비를 방지하고 비용 효율성을 높일 수 있으며, ITSM은 컴플라이언스 관리에서도 중요한 역할을 수행하여 종합적인 감사 추적을 유지하고 강력한 액세스 제어를 구현함으로써 기업이 업계 규제 및 보안 표준을 준수할 수 있도록 지원합니다. IT 운영 간소화, 비용 절감, 서비스 품질 향상을 통해 업계 전반에서 ITSM 솔루션의 채택이 확대되고 있습니다.

기술이 ITSM의 혁신을 어떻게 촉진하는가?

기술의 발전은 ITSM 솔루션의 기능과 효율성을 크게 향상시키고 있습니다. 인공지능(AI)과 머신러닝(ML)은 인시던트 분류, 티켓 라우팅, 근본 원인 분석과 같은 반복적인 작업을 자동화함으로써 ITSM을 변화시키고 있습니다. 이러한 기술은 예측 분석을 가능하게 하여 IT 팀이 잠재적인 문제가 큰 혼란으로 확대되기 전에 문제를 파악할 수 있게 해주며, AI 기반 챗봇은 사용자와의 상호 작용을 개선하고 즉각적인 지원을 제공하며 서비스 데스크 상담원의 부담을 덜어줍니다.

클라우드 컴퓨팅은 ITSM 혁신의 또 다른 중요한 원동력이며, 기업은 변화하는 비즈니스 요구에 적응할 수 있는 확장성과 유연성을 갖춘 솔루션을 도입할 수 있습니다. 클라우드 기반 ITSM 플랫폼은 ERP(전사적 자원 관리) 및 CRM(고객 관계 관리) 툴와 같은 다른 기업 시스템과의 원활한 통합을 촉진하여 통합된 IT 환경을 구축합니다. 또한 고급 분석 및 시각화 툴은 IT 리더에게 서비스 성능에 대한 실용적인 인사이트을 제공하여 데이터베이스 의사결정을 지원합니다. 이러한 기술 발전은 ITSM을 더욱 효율적이고 민첩하게 만들어 최신 비즈니스 요구사항에 부합하는 ITSM을 가능하게 합니다.

ITSM 시장의 성장을 가속하는 요인은 무엇인가?

ITSM시장의 성장은 IT 인프라의 복잡화, 업무 효율화 요구의 증가, 고객 중심 IT 서비스의 중시의 증가 등 몇개의 요인에 의해 촉진되고 있습니다. 조직은, 온프레미스 클라우드, 엣지·컴퓨팅·리소스로 구성되는 하이브리드 IT 환경을 관리하기 위해 ITSM 솔루션을 채택하고 있습니다. 이러한 다양한 시스템의 심리스 통합과 일원 관리의 필요성이 ITSM 툴의 수요를 높이고 있습니다.

또한 원격 근무 및 디지털 우선 전략의 채택이 증가함에 따라 강력한 IT 지원 시스템의 중요성이 더욱 부각되고 있습니다. 헬스케어, 은행, 소매업 등 다양한 산업에서 ITSM을 활용하여 중단 없는 서비스를 보장하고, 컴플라이언스 요건을 충족하며, 고객 경험을 개선하기 위해 ITSM을 활용하고 있으며, AI, 자동화, 분석의 발전은 ITSM 솔루션의 가치 제안을 더욱 강화하여 기업이 이러한 기술에 투자하도록 유도하고 있습니다. 투자하도록 유도하고 있습니다. 기업이 디지털 전환과 운영 탄력성을 최우선 과제로 삼고 있는 가운데, ITSM 시장은 향후 수년간 지속적인 성장세를 이어갈 것으로 전망됩니다.

부문

컴포넌트(관리 솔루션, 관리 서비스);테크놀러지(네트워크 관리 테크놀러지, 데이터베이스 관리 시스템 테크놀러지, 퍼포먼스 관리 테크놀러지, 구성 관리 테크놀러지, 기타 테크놀러지)

조사 대상 기업의 예(주목 36사)

  • Atlassian Corporation Plc
  • Axelos Limited
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS World Operations AB
  • Ivanti
  • OpenText Corporation

목차

제1장 조사 방법

제2장 개요

  • 시장 개요
  • 주요 기업
  • 시장 동향과 촉진요인
  • 세계 시장의 전망

제3장 시장 분석

  • 미국
  • 캐나다
  • 일본
  • 중국
  • 유럽
  • 프랑스
  • 독일
  • 이탈리아
  • 영국
  • 기타 유럽
  • 아시아태평양
  • 기타 지역

제4장 경쟁

KSA 25.02.20

Global Information Technology Service Management Market to Reach US$17.4 Billion by 2030

The global market for Information Technology Service Management estimated at US$10.3 Billion in the year 2024, is expected to reach US$17.4 Billion by 2030, growing at a CAGR of 9.2% over the analysis period 2024-2030. ITSM Solutions, one of the segments analyzed in the report, is expected to record a 8.4% CAGR and reach US$12.8 Billion by the end of the analysis period. Growth in the ITSM Services segment is estimated at 11.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$2.7 Billion While China is Forecast to Grow at 8.9% CAGR

The Information Technology Service Management market in the U.S. is estimated at US$2.7 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$2.8 Billion by the year 2030 trailing a CAGR of 8.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 8.3% and 7.9% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 7.5% CAGR.

Global Information Technology Service Management Market – Key Trends & Drivers Summarized

How Is ITSM Transforming IT Operations Across Enterprises?

Information Technology Service Management (ITSM) is revolutionizing IT operations by providing structured frameworks and processes that enhance efficiency, reliability, and scalability in service delivery. ITSM solutions enable organizations to align their IT services with business objectives, ensuring that technology investments directly contribute to operational goals. By implementing ITSM frameworks like ITIL (Information Technology Infrastructure Library), enterprises can standardize workflows, improve service delivery, and minimize downtime, driving greater operational efficiency.

A significant area of transformation lies in incident and problem management, where ITSM tools enable IT teams to resolve issues faster and prevent future disruptions. Furthermore, change and configuration management processes are streamlined, reducing the risks associated with deploying new technologies or upgrading existing systems. Automated workflows, integrated analytics, and real-time monitoring capabilities ensure that IT operations remain proactive and responsive to business needs. As organizations increasingly adopt digital transformation strategies, ITSM has become a cornerstone for managing complex IT ecosystems and delivering value-driven services.

Why Are Businesses Investing in ITSM Solutions?

Businesses are investing in ITSM solutions to enhance customer satisfaction, optimize resource utilization, and gain competitive advantages. With the increasing reliance on technology for business operations, ensuring uninterrupted IT services has become a top priority for organizations. ITSM platforms offer centralized service desks, enabling IT teams to manage and resolve user queries efficiently. Self-service portals and automated ticketing systems further improve user experiences by reducing response times and empowering employees to troubleshoot minor issues independently.

In addition to improving service delivery, ITSM tools help businesses optimize IT resource allocation through capacity and performance management. By analyzing resource usage patterns, organizations can avoid overprovisioning or underutilization, ensuring cost-effectiveness. ITSM also plays a vital role in compliance management, helping organizations adhere to industry regulations and security standards by maintaining comprehensive audit trails and implementing robust access controls. The ability to streamline IT operations, reduce costs, and improve service quality underscores the growing adoption of ITSM solutions across industries.

How Is Technology Driving Innovation in ITSM?

Technological advancements are significantly enhancing the capabilities and effectiveness of ITSM solutions. Artificial intelligence (AI) and machine learning (ML) are transforming ITSM by automating repetitive tasks, such as incident categorization, ticket routing, and root cause analysis. These technologies enable predictive analytics, allowing IT teams to identify potential issues before they escalate into major disruptions. AI-powered chatbots are improving user interactions, providing instant support, and reducing the burden on service desk agents.

Cloud computing is another key driver of innovation in ITSM, enabling organizations to implement scalable and flexible solutions that can adapt to changing business needs. Cloud-based ITSM platforms facilitate seamless integration with other enterprise systems, such as enterprise resource planning (ERP) and customer relationship management (CRM) tools, creating a unified IT environment. Moreover, advanced analytics and visualization tools provide IT leaders with actionable insights into service performance, helping them make data-driven decisions. These technological advancements are making ITSM more efficient, agile, and aligned with modern business requirements.

What Factors Are Driving the Growth of the ITSM Market?

The growth in the Information Technology Service Management (ITSM) market is driven by several factors, including the rising complexity of IT infrastructures, increasing demand for operational efficiency, and the growing emphasis on customer-centric IT services. Organizations are adopting ITSM solutions to manage hybrid IT environments comprising on-premises, cloud, and edge computing resources. The need for seamless integration and centralized management of these diverse systems has fueled the demand for ITSM tools.

Additionally, the increasing adoption of remote work and digital-first strategies has highlighted the importance of robust IT support systems. Industries such as healthcare, banking, and retail are leveraging ITSM to ensure uninterrupted services, meet compliance requirements, and enhance customer experiences. Advancements in AI, automation, and analytics have further enhanced the value proposition of ITSM solutions, encouraging businesses to invest in these technologies. As organizations continue to prioritize digital transformation and operational resilience, the ITSM market is poised for sustained growth in the coming years.

SCOPE OF STUDY:

The report analyzes the Information Technology Service Management market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Management Solutions, Management Services); Technology (Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology, Other Technologies)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 36 Featured) -

  • Atlassian Corporation Plc
  • Axelos Limited
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS World Operations AB
  • Ivanti
  • OpenText Corporation

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Economic Frontiers: Trends, Trials & Transformations
    • Information Technology Service Management - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Demand for Seamless IT Operations Fuels Growth in IT Service Management Solutions
    • Digital Transformation Initiatives Propel Adoption of ITSM Frameworks Across Industries
    • AI and Machine Learning Integration Drives Innovation in IT Service Automation
    • Focus on Enhancing User Experience Expands Market for ITSM Tools
    • Cloud Migration Trends Accelerate Demand for Cloud-Based ITSM Platforms
    • Growth of Hybrid Work Models Boosts Need for Flexible IT Service Management Solutions
    • Increased Focus on Compliance and Risk Management Strengthens ITSM Adoption
    • Expansion of IoT Networks Creates New Opportunities for ITSM in Device Management
    • DevOps and Agile Practices Propel the Development of Integrated ITSM Tools
    • Focus on Cost Optimization Drives Demand for ITSM Solutions with Automation Features
    • Rising Cybersecurity Threats Enhance the Role of ITSM in Incident Management
    • Demand for Real-Time Monitoring and Analytics Spurs Innovation in ITSM Platforms
    • Integration of ITSM with AI Chatbots Streamlines Help Desk and Support Services
    • Increased Complexity in IT Infrastructure Expands the Market for Advanced ITSM Solutions
    • Focus on Sustainability in IT Operations Creates Opportunities for Green ITSM Practices
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Information Technology Service Management Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Information Technology Service Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Information Technology Service Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Management Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Management Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Management Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Management Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Network Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Network Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Database Management System Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Database Management System Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Performance Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Performance Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Configuration Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for Configuration Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Other Technologies by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Other Technologies by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 18: USA Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 19: USA 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 20: USA Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • CANADA
    • TABLE 22: Canada Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 23: Canada 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 24: Canada Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: Canada 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • JAPAN
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 26: Japan Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Japan 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 28: Japan Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Japan 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • CHINA
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 30: China Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: China 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 32: China Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: China 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • EUROPE
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 34: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 35: Europe 6-Year Perspective for Information Technology Service Management by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 36: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Europe 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 38: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Europe 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • FRANCE
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 40: France Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 41: France 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 42: France Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 43: France 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • GERMANY
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 44: Germany Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Germany 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 46: Germany Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 47: Germany 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • ITALY
    • TABLE 48: Italy Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 49: Italy 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 50: Italy Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Italy 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • UNITED KINGDOM
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 52: UK Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 53: UK 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 54: UK Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 55: UK 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 56: Rest of Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Rest of Europe 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 59: Rest of Europe 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 60: Asia-Pacific Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Asia-Pacific 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Asia-Pacific 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 64: Rest of World Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Rest of World 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 66: Rest of World Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Rest of World 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030

IV. COMPETITION

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