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1765377

세계의 클라우드 텔레포니 서비스 시장

Cloud Telephony Service

발행일: | 리서치사: Market Glass, Inc. (Formerly Global Industry Analysts, Inc.) | 페이지 정보: 영문 269 Pages | 배송안내 : 1-2일 (영업일 기준)

    
    
    



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클라우드 텔레포니 서비스 세계 시장은 2030년까지 733억 달러에 달할 전망

2024년에 286억 달러로 추정되는 클라우드 텔레포니 서비스 세계 시장은 2024년부터 2030년까지 CAGR 17.0%로 성장하여 2030년에는 733억 달러에 달할 것으로 예측됩니다. 이 보고서에서 분석하고 있는 부문 중 하나인 중소기업(SMEs)은 CAGR 18.3%를 기록하며 분석 기간 종료시에는 262억 달러에 달할 것으로 예측됩니다. 대기업 부문의 성장률은 분석 기간 동안 CAGR 16.4%로 추정됩니다.

미국 시장은 80억 달러로 추정, 중국은 CAGR 15.9%로 성장 예측

미국의 클라우드 텔레포니 서비스 시장은 2024년에 80억 달러로 추정됩니다. 세계 2위 경제 대국인 중국은 2030년까지 109억 달러의 시장 규모에 달할 것으로 예측되며, 분석 기간인 2024-2030년 CAGR은 15.9%를 기록할 것으로 예상됩니다. 기타 주목할 만한 지역별 시장으로는 일본과 캐나다가 있고, 분석 기간 동안 CAGR은 각각 15.1%와 14.5%로 예측됩니다. 유럽에서는 독일이 CAGR 약 12.3%로 성장할 것으로 예측됩니다.

세계의 클라우드 텔레포니 서비스 시장 - 주요 동향과 촉진요인 정리

클라우드 텔레포니가 기업에서 인기를 끄는 이유

클라우드 텔레포니 서비스는 통신 시스템을 간소화하고자 하는 기업들에게 기존 전화선이 아닌 인터넷에서 통화, 메시지, 고객과의 커뮤니케이션을 관리할 수 있도록 하는 획기적인 서비스로 등장했습니다. 이러한 변화는 특히 원격 근무 및 하이브리드 근무 시대에 보다 유연하고 확장 가능하며 비용 효율적인 통신 솔루션의 필요성에 의해 추진되어 왔습니다. 클라우드 텔레포니는 복잡한 온프레미스 하드웨어를 필요로 하지 않기 때문에 기업은 보다 쉽게 통신 시스템을 설정하고 관리할 수 있습니다. 이 기술은 콜 라우팅, 가상 번호, 고객관계관리(CRM) 시스템과의 통합 등의 기능을 지원하여 고객 서비스 및 업무 효율성을 향상시키고자 하는 기업에게 필수적인 도구가 되고 있습니다.

기술 개발은 클라우드 텔레포니 서비스를 어떻게 촉진하고 있는가?

기술의 발전은 클라우드 텔레포니 서비스의 기능을 대폭 강화하여 더욱 강력하고 다재다능하게 만들고 있습니다. 인공지능과 머신러닝의 통합은 자동 통화 라우팅, 실시간 분석, 예측 다이얼링과 같은 고급 기능을 가능하게 합니다. 또한, 클라우드 텔레포니 서비스는 VoIP(Voice over Internet Protocol)의 품질과 안정성을 향상시켜 끊김 없는 명확한 통신을 제공하며, CRM 플랫폼 및 기타 기업용 소프트웨어와의 통합을 통해 기업은 고객과의 소통을 개선하고 내부 프로세스를 간소화하는 통합 커뮤니케이션 솔루션을 제공합니다. 통합 커뮤니케이션 시스템을 구축하여 고객과의 소통을 개선하고 내부 프로세스를 간소화할 수 있습니다. 또한, 클라우드 텔레포니는 API를 통해 기업이 특정 비즈니스 요구에 맞게 통신 시스템을 커스터마이징할 수 있도록 지원합니다.

클라우드 텔레포니 수요를 주도하는 주요 산업은?

클라우드 텔레포니 서비스 수요를 주도하는 것은 고객 서비스, E-Commerce, IT, 금융 서비스 등 원활하고 확장 가능한 커뮤니케이션 솔루션을 필요로 하는 산업입니다. 콜센터 및 고객 지원 업무는 대량의 인바운드 및 아웃바운드 콜을 관리하고 고객과의 효율적인 커뮤니케이션을 보장하기 위해 클라우드 텔레포니에 크게 의존하고 있으며, E-Commerce 사업자는 클라우드 텔레포니를 통해 고객의 주문, 문의, 불만 사항을 관리하고 있습니다. 주문, 문의, 불만 사항을 관리하고 보다 개인화되고 신속한 고객 경험을 제공하고 있습니다. IT 및 소프트웨어 개발 분야에서는 클라우드 텔레포니를 통해 커뮤니케이션 도구를 기존 소프트웨어 솔루션과 통합하여 협업 및 프로젝트 관리를 강화하고 있습니다. 금융 서비스 업계에서는 기밀성이 높은 고객과의 상호 작용을 처리하기 위해 안전하고 신뢰할 수 있는 클라우드 기반 통신을 활용하고 있습니다.

클라우드 텔레포니 서비스 시장의 주요 성장 촉진요인은?

클라우드 텔레포니 서비스 시장의 성장은 원격 근무의 증가, 유연한 커뮤니케이션 솔루션에 대한 수요 증가, VoIP 기술의 발전 등 여러 가지 요인에 의해 이루어지고 있습니다. 클라우드 텔레포니는 원격 근무 및 하이브리드 근무 모델을 채택하는 기업이 늘어남에 따라 분산된 팀을 효율적으로 관리하는 데 필요한 유연성과 확장성을 제공합니다. 또한, 물리적 인프라 유지에 대한 부담 없이 비용 효율적인 통신 시스템에 대한 니즈도 중요한 원동력이 되고 있습니다. 또한, 고객 경험의 중요성이 높아지고 AI 기반 분석의 통합으로 인해 기업들은 더 깊은 인사이트를 제공하고 업무 효율성을 향상시킬 수 있는 클라우드 텔레포니 솔루션을 채택하고 있습니다. 마지막으로, 클라우드 서비스의 안정성과 보안이 향상됨에 따라 업계 전반에서 클라우드 서비스 도입이 가속화되고 있습니다.

부문

최종사용자(통신·IT, 은행·금융 서비스·보험(BFSI)), 정부기관, 헬스케어, 기타 최종사용자), 기업(중소기업, 대기업

조사 대상 기업 사례

  • x, Inc.
  • AVOXI, Inc.
  • Broadsoft
  • Cisco Systems, Inc.
  • Dialpad
  • Exotel Techcom Pvt., Ltd.
  • go2market India Pvt. Ltd.
  • Knowlarity Communications Pvt. Ltd.
  • LeadNXT
  • MegaPath
  • Microsoft Corporation
  • Mitel Networks Corporation
  • Natterbox Ltd.
  • NetFortis
  • Nextiva, Inc.
  • NFON AG
  • NovaCloud Pty Ltd
  • NTT Communications Corporation
  • PortaOne, Inc.
  • Redcentric PLC
  • RingCentral, Inc.
  • Singapore Telecommunications Limited(Singtel)
  • Telviva
  • Tripudio Ltd.
  • VoIPStudio
  • Vox Telecom

AI 통합

Global Industry Analysts는 검증된 전문가 컨텐츠와 AI 툴을 통해 시장 정보와 경쟁 정보를 혁신하고 있습니다.

Global Industry Analysts는 일반적인 LLM 및 업계별 SLM 쿼리를 따르는 대신 비디오 기록, 블로그, 검색 엔진 조사, 방대한 양의 기업, 제품/서비스, 시장 데이터 등 세계 전문가로부터 수집한 컨텐츠 리포지토리를 구축했습니다.

관세 영향 계수

Global Industry Analysts는 본사의 국가, 제조거점, 수출입(완제품 및 OEM)을 기반으로 기업의 경쟁력 변화를 예측하고 있습니다. 이러한 복잡하고 다면적인 시장 역학은 매출원가(COGS) 증가, 수익성 감소, 공급망 재편 등 미시적 및 거시적 시장 역학 중에서도 특히 경쟁사들에게 영향을 미칠 것으로 예상됩니다.

목차

제1장 조사 방법

제2장 주요 요약

  • 시장 개요
  • 주요 기업
  • 시장 동향과 촉진요인
  • 세계 시장 전망

제3장 시장 분석

  • 미국
  • 캐나다
  • 일본
  • 중국
  • 유럽
  • 프랑스
  • 독일
  • 이탈리아
  • 영국
  • 기타 유럽
  • 아시아태평양
  • 기타 지역

제4장 경쟁

ksm 25.07.15

Global Cloud Telephony Service Market to Reach US$73.3 Billion by 2030

The global market for Cloud Telephony Service estimated at US$28.6 Billion in the year 2024, is expected to reach US$73.3 Billion by 2030, growing at a CAGR of 17.0% over the analysis period 2024-2030. Small & Medium Enterprises (SMEs), one of the segments analyzed in the report, is expected to record a 18.3% CAGR and reach US$26.2 Billion by the end of the analysis period. Growth in the Large Enterprises segment is estimated at 16.4% CAGR over the analysis period.

The U.S. Market is Estimated at US$8.0 Billion While China is Forecast to Grow at 15.9% CAGR

The Cloud Telephony Service market in the U.S. is estimated at US$8.0 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$10.9 Billion by the year 2030 trailing a CAGR of 15.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 15.1% and 14.5% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 12.3% CAGR.

Global Cloud Telephony Service Market - Key Trends & Drivers Summarized

Why Is Cloud Telephony Gaining Popularity Among Businesses?

Cloud telephony services have emerged as a game-changer for businesses looking to streamline communication systems, enabling companies to manage calls, messages, and customer interactions over the internet rather than traditional phone lines. This shift has been driven by the need for more flexible, scalable, and cost-efficient telecommunication solutions, particularly in the era of remote and hybrid work environments. Cloud telephony eliminates the need for complex on-premise hardware, allowing businesses to set up and manage their communication systems with greater ease. The technology supports features like call routing, virtual numbers, and integration with customer relationship management (CRM) systems, making it an essential tool for businesses aiming to enhance customer service and operational efficiency.

How Are Technological Developments Boosting Cloud Telephony Services?

Technological advancements are significantly enhancing the capabilities of cloud telephony services, making them more powerful and versatile. The integration of artificial intelligence and machine learning is enabling advanced features such as automated call routing, real-time analytics, and predictive dialing. Additionally, improvements in voice-over-internet protocol (VoIP) quality and reliability are ensuring that cloud telephony services deliver clear and uninterrupted communication. Integration with CRM platforms and other enterprise software is allowing businesses to create unified communication systems that improve customer interactions and streamline internal processes. Furthermore, the use of APIs in cloud telephony is enabling companies to customize their communication systems to meet specific operational needs.

What Are The Main Industries Driving The Demand For Cloud Telephony?

The demand for cloud telephony services is being driven by industries that require seamless and scalable communication solutions, such as customer service, e-commerce, IT, and financial services. Call centers and customer support operations rely heavily on cloud telephony to manage high volumes of inbound and outbound calls, ensuring efficient communication with customers. E-commerce businesses use cloud telephony to manage customer orders, inquiries, and complaints, providing a more personalized and responsive customer experience. Additionally, the IT and software development sectors use cloud telephony to integrate communication tools with existing software solutions, enhancing collaboration and project management. The financial services industry benefits from secure and reliable cloud-based communication to handle sensitive client interactions.

What Are The Key Growth Drivers of The Cloud Telephony Services Market?

The growth in the cloud telephony services market is driven by several factors, including the rise in remote work, increasing demand for flexible communication solutions, and advancements in VoIP technology. As more businesses adopt remote and hybrid work models, cloud telephony offers the flexibility and scalability required to manage distributed teams effectively. The need for cost-effective communication systems without the burden of maintaining physical infrastructure is also a key driver. Furthermore, the growing importance of customer experience and the integration of AI-driven analytics are pushing businesses to adopt cloud telephony solutions that provide deeper insights and improve operational efficiency. Lastly, the increasing reliability and security of cloud services are accelerating their adoption across industries.

SCOPE OF STUDY:

The report analyzes the Cloud Telephony Service market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

End-Use (Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care, Other End-Uses); Enterprise (Small & Medium Enterprises (SMEs), Large Enterprises)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 33 Featured) -

  • x, Inc.
  • AVOXI, Inc.
  • Broadsoft
  • Cisco Systems, Inc.
  • Dialpad
  • Exotel Techcom Pvt., Ltd.
  • go2market India Pvt. Ltd.
  • Knowlarity Communications Pvt. Ltd.
  • LeadNXT
  • MegaPath
  • Microsoft Corporation
  • Mitel Networks Corporation
  • Natterbox Ltd.
  • NetFortis
  • Nextiva, Inc.
  • NFON AG
  • NovaCloud Pty Ltd
  • NTT Communications Corporation
  • PortaOne, Inc.
  • Redcentric PLC
  • RingCentral, Inc.
  • Singapore Telecommunications Limited (Singtel)
  • Telviva
  • Tripudio Ltd.
  • VoIPStudio
  • Vox Telecom

AI INTEGRATIONS

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Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • Tariff Impact on Global Supply Chain Patterns
    • Tariff Impact on Global Supply Chain Patterns
    • Cloud Telephony Service - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Growing Adoption of Cloud-Based Communication Solutions
    • Rising Demand for Scalable and Flexible Telephony Systems
    • Increased Integration with CRM and Business Software Platforms
    • Expansion of Remote Work and Need for Unified Communication Tools
    • Advancements in VoIP and SIP Trunking Technologies
    • Rising Demand for Cost-Effective International Calling Solutions
    • Growth of SMEs Driving Demand for Affordable Cloud Telephony
    • Increasing Use of AI and Analytics in Cloud Telephony for Call Management
    • Expansion of Omnichannel Communication and Contact Center Solutions
    • Growing Adoption of Cloud Telephony in Healthcare and Education Sectors
    • Focus on Enhancing Customer Experience Through Virtual Call Centers
    • Integration of Cloud Telephony with AI-Powered Virtual Assistants
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Cloud Telephony Service Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Cloud Telephony Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Small & Medium Enterprises (SMEs) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Small & Medium Enterprises (SMEs) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Telecom and IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Health Care by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for Health Care by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 18: USA Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 19: USA 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 20: USA Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • CANADA
    • TABLE 22: Canada Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 23: Canada 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 24: Canada Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: Canada 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • JAPAN
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 26: Japan Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Japan 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 28: Japan Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Japan 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • CHINA
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 30: China Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: China 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 32: China Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: China 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • EUROPE
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 34: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 35: Europe 6-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 36: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Europe 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 38: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Europe 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • FRANCE
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 40: France Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 41: France 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 42: France Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 43: France 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • GERMANY
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 44: Germany Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Germany 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 46: Germany Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 47: Germany 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • ITALY
    • TABLE 48: Italy Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 49: Italy 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 50: Italy Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Italy 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • UNITED KINGDOM
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 52: UK Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 53: UK 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 54: UK Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 55: UK 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 56: Rest of Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Rest of Europe 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 59: Rest of Europe 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 60: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Asia-Pacific 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Asia-Pacific 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 64: Rest of World Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Rest of World 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 66: Rest of World Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Rest of World 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030

IV. COMPETITION

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