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1798986

세계의 환자 경험 기술 시장

Patient Experience Technology

발행일: | 리서치사: Market Glass, Inc. (Formerly Global Industry Analysts, Inc.) | 페이지 정보: 영문 215 Pages | 배송안내 : 1-2일 (영업일 기준)

    
    
    



※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

환자 경험 기술 세계 시장은 2030년까지 4억 1,540만 달러에 달할 전망

2024년에 2억 4,530만 달러로 추정되는 환자 경험 기술 세계 시장은 2030년에는 4억 1,540만 달러에 달할 것으로 예측되며, 분석 기간 2024-2030년 CAGR은 9.2%로 성장할 전망입니다. 이 보고서에서 분석한 부문 중 하나인 환자 경험 조사는 CAGR 11.3%를 기록하며 분석 기간 종료시에는 1억 2,370만 달러에 달할 것으로 예측됩니다. 디지털 환자 참여 분야의 성장률은 분석 기간 CAGR로 10.3%로 추정됩니다.

미국 시장은 6,680만 달러로 추정, 중국은 CAGR 14.5%로 성장 예측

미국의 환자 경험 기술 시장은 2024년에 6,680만 달러로 추정됩니다. 세계 2위 경제 대국인 중국은 분석 기간 2024년부터 2030년까지 CAGR 14.5%를 더듬어, 2030년에는 예측 시장 규모 9,310만 달러에 달할 것으로 예측됩니다. 기타 주목할 만한 지역별 시장으로는 일본과 캐나다가 있고, 분석 기간 동안 CAGR은 각각 4.5%와 8.8%로 예측됩니다. 유럽에서는 독일이 CAGR 약 6.1%로 성장할 것으로 예측됩니다.

세계의 환자 경험 기술 시장 - 주요 동향과 촉진요인 정리

환자 경험 기술은 케어 컨티뉴엄 전반의 참여를 어떻게 재구성하고 있는가?

환자 경험 기술은 병원 중심의 편의시설에서 헬스케어 전반에 걸쳐 환자 중심의 치료를 전략적으로 실현하는 방향으로 진화하고 있습니다. 이 광범위하고 빠르게 성장하는 분야에는 커뮤니케이션, 만족도, 피드백, 내비게이션, 케어의 개인화를 최적화하는 디지털 도구가 포함됩니다. 체크인 키오스크와 모바일 안내 앱부터 AI 기반 챗봇과 실시간 피드백 플랫폼에 이르기까지, 환자 경험 기술은 진료 여정을 보다 원활하게 하고, 더 많은 정보를 제공하며, 더 많은 상호작용을 통해 궁극적으로 임상 결과와 업무 효율성을 개선하는 것을 목표로 합니다. 그리고 업무 효율성을 개선하는 것을 목표로 하고 있습니다.

헬스케어의 소비자화 추세에 따라 환자들의 기대는 투명성, 편의성, 디지털 역량 강화로 옮겨가고 있습니다. 환자들은 이제 은행, 소매점, 여행 서비스에서 받는 것과 같은 경험, 즉 즉각적인 접근, 디지털 제어, 24시간 365일 지원을 원하고 있습니다. 그 결과, 병원과 의료 시스템은 예약 예약, 결제 포털, 건강 교육 모듈, 퇴원 후 지침, 단일 모바일 앱 인터페이스를 통한 원격 지원 등을 통합한 통합 환자 참여 플랫폼에 투자하고 있습니다.

환자 보고 경험 지표(PREM)는 중요한 품질 벤치마크로서 지지를 받고 있으며, 병원의 순위뿐만 아니라 가치 기반 진료 모델 하에서의 상환에도 영향을 미치고 있습니다. 이에 따라 의료 서비스 제공자들은 디지털 조사 도구, 실시간 NPS(Net Promoter Score) 대시보드, 거의 실시간으로 만족도를 추적할 수 있는 분석 플랫폼을 도입하고 있습니다. 이러한 기술은 서비스 병목 현상을 감지하고, 대기 시간을 줄이고, 직원의 대응력을 향상시키며, 더 많은 접점이 필요한 고위험 환자를 찾아내는 데 도움을 주며, 오늘날 결과 중심의 진료 환경에서 경쟁 우위를 점할 수 있는 중요한 도구가 되고 있습니다.

페이센트 여정을 강화하는 디지털 인터페이스와 AI 도구는?

셀프서비스 키오스크, 침대 옆 인포테인먼트 시스템, 다국어 가상 비서 등 환자들을 위한 디지털 인터페이스의 도입은 환자와 병원 및 진료소와의 관계 방식을 크게 바꾸고 있습니다. 얼굴 인증, 비접촉식 체크인, 보험 인증을 갖춘 키오스크는 도착 프로세스를 간소화하고 관리 부담을 줄입니다. 모바일 기반 길 안내 솔루션은 환자들이 넓은 병원 내를 이동하는 데 도움을 주어 혼란과 스트레스를 최소화합니다. 인터랙티브 거실용 태블릿과 인포테인먼트 콘솔은 건강 컨텐츠, 식사 옵션, 케어 스케줄에 대한 액세스를 제공하여 입원 환자들에게 힘을 실어주고 만족도 점수를 향상시킬 수 있습니다.

인공지능은 챗봇, 예측 분석, 자연어 처리를 통해 환자 경험 플랫폼의 영향력을 증폭시키고 있습니다. AI 챗봇은 선별진료와 스케줄링에 사용되며, 사람의 개입 없이 환자를 적절한 의료기관과 검사로 안내합니다. 음성 비서 및 NLP 엔진은 다국어 지원, 시각 장애 환자의 접근성, 구두 피드백의 실시간 전사를 위해 도입되었습니다. 예측 모델은 이탈, 무단결석, 비순응 위험이 있는 환자를 식별하고, 문자, 전화, 앱 알림을 통해 적극적인 아웃리치 및 개인화된 지원을 가능하게 합니다.

또한, 가상 진료 및 원격 모니터링 플랫폼은 환자 경험을 병원 밖까지 확장하고 있습니다. 웨어러블 및 재택의료 키트는 회복 진행 상황을 추적하고, 증상 업데이트를 전송하고, 복약 알림을 제공함으로써 복약 순응도와 치료 연속성을 향상시킵니다. 환자 포털은 비동기식 커뮤니케이션, 원격진료 기록, 처방전 보충, 디지털 의료 기록에 대한 액세스를 통합하여 사용자에게 투명성과 관리 능력을 제공합니다. 이러한 도구들은 전체적으로 일시적인 치료와 지속적인 치료의 간극을 메우고, 경험을 보다 종단적이고 관계적인 것으로 만들어 줍니다.

어떤 의료 서비스 제공자 유형과 지역 의료 시스템이 채택을 주도하고 있는가?

환자 경험 기술 도입은 대형 병원 시스템, 학술 의료 센터, 외래 진료 체인, 지불자와 의료 서비스 제공자의 하이브리드 네트워크가 주도하고 있습니다. 통합 의료 제공 네트워크(IDN)는 보다 광범위한 디지털 프론트 도어 전략의 일환으로 디지털 경험 플랫폼을 우선시하는 경향이 증가하고 있습니다. 이러한 플랫폼은 환자에 대한 아웃리치, 커뮤니케이션, 섭취, 후속 조치를 중앙 집중화하여 포퓰레이션 헬스 목표와 가치 기반 상환 모델에 부합합니다.

외래 의료 서비스 제공자와 외래 수술 센터는 자동 피드백 시스템과 셀프서비스 도구에 투자하여 처리량을 최적화하고 환자 충성도를 높이고 있습니다. 원격의료 제공자 및 디지털 우선 클리닉은 가상 대기실, 챗봇을 통한 선별진료, 디지털 동의서 등을 핵심 서비스에 통합하고, 이러한 기술을 기본적으로 도입하고 있습니다. 한편, 유료 의료기관도 회원 앱, 가상 코칭, 고객 서비스 AI 툴을 제공함으로써 환자 경험 분야에 진출하여 환자 유지와 만족도를 높이고 있습니다.

지역별로는 미국이 가치 기반 상환 의무, 경쟁 공급자 생태계, 환자들의 높은 기대치로 인해 시장을 주도하고 있습니다. 유럽에서는 영국의 NHSX 프로그램, 프랑스의 Ma Sante 2022 등 환자 중심의 디지털 전환을 강조하는 디지털 헬스 전략으로 도입이 가속화되고 있습니다. 아시아태평양은 특히 중국 도시 지역, 싱가포르, 인도에서 의료 기술에 대한 투자가 증가하고, 모바일 우선의 환자 참여를 촉진하는 등 강력한 성장세를 보이고 있습니다. 라틴아메리카와 중동은 환자 경험 KPI를 포함한 병원 현대화 프로젝트를 정부가 지원하는 신흥 시장입니다.

환자 경험 기술 시장의 성장을 촉진하는 요인은 무엇인가?

세계 환자 경험 기술 시장 성장의 원동력은 가치 기반 케어에 대한 관심 증가, 소비자의 기대치 상승, 의료 서비스 제공의 디지털 혁신, 실시간 피드백 및 개인화된 지원에 대한 수요 증가 등입니다. 헬스케어 경쟁이 치열해짐에 따라 의료 서비스 제공자들은 환자 경험 도구를 컴플라이언스 및 만족도뿐만 아니라 성장, 유지, 치료 조정을 위한 중요한 수단으로 주목하고 있습니다.

정부의 의무화 및 인증 기관은 환자 경험 점수를 성과 측정 프레임워크에 통합하고, 실시간 PREM 수집, 서비스 복구 워크플로우, 커뮤니케이션 표준화에 대한 기관의 투자를 촉진하고 있습니다. 지불자와 고용주 역시 환자 경험을 플랜 선택과 혜택 설계의 결정 요인으로 삼고 있으며, 헬스케어 생태계 전반에 걸쳐 접점의 디지털화와 마찰을 줄여야 한다는 압력을 가하고 있습니다.

기술 벤더, 스타트업, EHR 플랫폼은 임상 시스템, 재무 워크플로우, CRM 플랫폼과 통합되는 모듈식 상호 운용 가능한 솔루션을 구축하여 대응하고 있습니다. 클라우드 배포, 모바일 우선 인터페이스, AI 기능, 접근성 및 확장성을 확장하고 있습니다. 헬스케어는 개인화, 상시 연결, 데이터 기반 서비스 모델로 진화하고 있으며, 환자 경험 기술은 경쟁력 있는 양질의 의료 서비스를 제공하기 위한 선택이 아닌 기본이 되고 있습니다.

부문

구성요소(환자 경험 조사, 디지털 환자 참여, 환자 컨택센터 트래킹, 환자 컨택센터, 환자 라이브 채팅 참여, 기타 구성요소), 최종사용(병원 최종사용, 진료소 최종사용, 재택 케어 시설 최종사용)

조사 대상 기업 사례

  • Allscripts(Veradigm)
  • Athenahealth
  • Cerner(Oracle Health)
  • CipherHealth
  • E3 Patient Engagement(Sentrics)
  • Epic Systems
  • GetWellNetwork
  • Gozio Health
  • IBM Watson Health
  • InteliChart
  • Kyruus
  • Lincor
  • Luma Health
  • McKesson
  • Medecision
  • NRC Health
  • Patientco
  • Phreesia
  • Press Ganey
  • Relias

AI 통합

Global Industry Analysts는 검증된 전문가 컨텐츠와 AI 툴을 통해 시장 정보와 경쟁 정보를 혁신하고 있습니다.

Global Industry Analysts는 일반적인 LLM 및 업계별 SLM 쿼리를 따르는 대신 비디오 기록, 블로그, 검색 엔진 조사, 방대한 양의 기업, 제품/서비스, 시장 데이터 등 세계 전문가로부터 수집한 컨텐츠 리포지토리를 구축했습니다.

관세 영향 계수

Global Industry Analysts는 본사 소재지, 제조거점, 수출입(완제품 및 OEM)을 기준으로 기업의 경쟁력 변화를 예측하고 있습니다. 이러한 복잡하고 다면적인 시장 역학은 매출원가(COGS) 증가, 수익성 하락, 공급망 재편 등 미시적, 거시적 시장 역학 중에서도 특히 경쟁사들에게 영향을 미칠 것으로 예상됩니다.

목차

제1장 조사 방법

제2장 주요 요약

  • 시장 개요
  • 주요 기업
  • 시장 동향과 촉진요인
  • 세계 시장 전망

제3장 시장 분석

  • 미국
  • 캐나다
  • 일본
  • 중국
  • 유럽
  • 프랑스
  • 독일
  • 이탈리아
  • 영국
  • 스페인
  • 러시아
  • 기타 유럽
  • 아시아태평양
  • 호주
  • 인도
  • 한국
  • 기타 아시아태평양
  • 라틴아메리카
  • 아르헨티나
  • 브라질
  • 멕시코
  • 기타 라틴아메리카
  • 중동
  • 이란
  • 이스라엘
  • 사우디아라비아
  • 아랍에미리트
  • 기타 중동
  • 아프리카

제4장 경쟁

KSM 25.09.04

Global Patient Experience Technology Market to Reach US$415.4 Million by 2030

The global market for Patient Experience Technology estimated at US$245.3 Million in the year 2024, is expected to reach US$415.4 Million by 2030, growing at a CAGR of 9.2% over the analysis period 2024-2030. Patient Experience Surveys, one of the segments analyzed in the report, is expected to record a 11.3% CAGR and reach US$123.7 Million by the end of the analysis period. Growth in the Digital Patient Engagement segment is estimated at 10.3% CAGR over the analysis period.

The U.S. Market is Estimated at US$66.8 Million While China is Forecast to Grow at 14.5% CAGR

The Patient Experience Technology market in the U.S. is estimated at US$66.8 Million in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$93.1 Million by the year 2030 trailing a CAGR of 14.5% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 4.5% and 8.8% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 6.1% CAGR.

Global Patient Experience Technology Market - Key Trends & Drivers Summarized

How Is Patient Experience Technology Reshaping Engagement Across the Care Continuum?

Patient experience technology has evolved from being a hospital-centric amenity to a strategic enabler of patient-centered care across the healthcare continuum. This broad and fast-growing segment includes digital tools that optimize communication, satisfaction, feedback, navigation, and care personalization. From check-in kiosks and mobile wayfinding apps to AI-powered chatbots and real-time feedback platforms, patient experience technology aims to make care journeys smoother, more informed, and more interactive-ultimately improving clinical outcomes and operational efficiency.

The rise in consumerization of healthcare has shifted patient expectations toward transparency, convenience, and digital empowerment. Patients now demand experiences on par with what they receive from banking, retail, or travel services-instant access, digital control, and 24/7 support. As a result, hospitals and health systems are investing in unified patient engagement platforms that integrate appointment scheduling, payment portals, health education modules, post-discharge instructions, and remote support via a single mobile app interface.

Patient-reported experience measures (PREMs) are gaining traction as key quality benchmarks, influencing not only hospital rankings but also reimbursement under value-based care models. In response, healthcare providers are deploying digital survey tools, real-time net promoter score (NPS) dashboards, and analytics platforms to track satisfaction in near real time. These technologies help detect service bottlenecks, reduce wait times, improve staff responsiveness, and flag at-risk patients who require more touchpoints-making them critical tools for competitive differentiation in today’s outcome-focused care environment.

Which Digital Interfaces and AI Tools Are Enhancing the Patient Journey?

The deployment of patient-facing digital interfaces-such as self-service kiosks, bedside infotainment systems, and multilingual virtual assistants-is transforming how patients interact with hospitals and clinics. Kiosks equipped with facial recognition, contactless check-in, and insurance validation streamline the arrival process and reduce administrative burden. Mobile-based wayfinding solutions help patients navigate large hospital campuses, minimizing confusion and stress. Interactive room tablets and infotainment consoles offer access to health content, dietary options, and care schedules-empowering inpatients and improving satisfaction scores.

Artificial intelligence is amplifying the impact of patient experience platforms through chatbots, predictive analytics, and natural language processing. AI chatbots are used in triage and scheduling, guiding patients to the right provider or test without human intervention. Voice assistants and NLP engines are being deployed for multilingual support, accessibility for vision-impaired patients, and real-time transcription of verbal feedback. Predictive models identify patients at risk of disengagement, no-shows, or poor compliance, allowing proactive outreach and personalized support through text, call, or app notifications.

Moreover, virtual care and remote monitoring platforms are extending the patient experience beyond the hospital. Wearables and home health kits track recovery progress, transmit symptom updates, and provide medication reminders, improving adherence and continuity of care. Patient portals are integrating asynchronous communication, teleconsultation history, prescription refills, and access to digital health records-empowering users with transparency and control. Collectively, these tools bridge the gap between episodic and continuous care, making the experience more longitudinal and relational.

Which Provider Types and Regional Health Systems Are Leading in Adoption?

Adoption of patient experience technologies is being led by large hospital systems, academic medical centers, ambulatory care chains, and payer-provider hybrid networks. Integrated delivery networks (IDNs) are increasingly prioritizing digital experience platforms as part of their broader digital front-door strategy. These platforms unify patient outreach, communication, intake, and follow-up-aligning with population health goals and value-based reimbursement models.

Ambulatory care providers and outpatient surgery centers are investing in automated feedback systems and self-service tools to optimize throughput and boost patient loyalty. Telehealth providers and digital-first clinics are natively deploying these technologies, integrating virtual waiting rooms, chatbot triage, and digital consent forms into their core offerings. Meanwhile, payers are also entering the patient experience space by offering member apps, virtual coaching, and customer service AI tools to enhance retention and satisfaction.

Regionally, the U.S. leads the market due to value-based reimbursement mandates, competitive provider ecosystems, and high patient expectations. Europe is accelerating adoption with digital health strategies such as the NHSX program in the UK and France’s Ma Sante 2022, which emphasize patient-centric digital transformation. Asia-Pacific is witnessing strong growth, particularly in urban China, Singapore, and India, where rising health-tech investment is driving mobile-first patient engagement. Latin America and the Middle East are emerging markets with government-backed hospital modernization projects that include patient experience KPIs.

What Forces Are Driving the Growth of the Patient Experience Technology Market?

The growth in the global patient experience technology market is driven by the increasing focus on value-based care, rising consumer expectations, digital transformation of healthcare delivery, and the demand for real-time feedback and personalized support. With healthcare competition intensifying, providers are turning to patient experience tools not only for compliance and satisfaction, but as critical levers for growth, retention, and care coordination.

Government mandates and accreditation bodies are incorporating patient experience scores into performance measurement frameworks, driving institutional investment in real-time PREMs collection, service recovery workflows, and communication standardization. Payers and employers are also prioritizing member experience as a determinant of plan selection and benefit design, creating pressure across the healthcare ecosystem to digitize touchpoints and reduce friction.

Technology vendors, startups, and EHR platforms are responding by building modular, interoperable solutions that integrate with clinical systems, financial workflows, and CRM platforms. Cloud deployment, mobile-first interfaces, and AI capabilities are expanding accessibility and scalability. As healthcare evolves into a personalized, always-connected, and data-informed service model, patient experience technology is becoming foundational-not optional-in delivering competitive, high-quality care.

SCOPE OF STUDY:

The report analyzes the Patient Experience Technology market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement, Other Components); End-Use (Hospitals End-Use, Clinics End-Use, Home Care Settings End-Use)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; Spain; Russia; and Rest of Europe); Asia-Pacific (Australia; India; South Korea; and Rest of Asia-Pacific); Latin America (Argentina; Brazil; Mexico; and Rest of Latin America); Middle East (Iran; Israel; Saudi Arabia; United Arab Emirates; and Rest of Middle East); and Africa.

Select Competitors (Total 41 Featured) -

  • Allscripts (Veradigm)
  • Athenahealth
  • Cerner (Oracle Health)
  • CipherHealth
  • E3 Patient Engagement (Sentrics)
  • Epic Systems
  • GetWellNetwork
  • Gozio Health
  • IBM Watson Health
  • InteliChart
  • Kyruus
  • Lincor
  • Luma Health
  • McKesson
  • Medecision
  • NRC Health
  • Patientco
  • Phreesia
  • Press Ganey
  • Relias

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TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Tariff Impact on Global Supply Chain Patterns
    • Patient Experience Technology - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Focus on Patient-Centric Care Models Drives Adoption of Experience Enhancement Platforms
    • Digital Transformation in Healthcare Delivery Throws the Spotlight on Patient Experience Technologies
    • Expansion of Telehealth Ecosystems Spurs Demand for Seamless Engagement Interfaces
    • Integration of Patient Feedback Systems Strengthens Business Case for Real-Time Experience Monitoring
    • Government Incentives and Value-Based Care Models Propel Experience Technology Implementation
    • AI and NLP Innovations Accelerate Development of Sentiment Analysis and Chatbot Support Tools
    • Growth in Ambulatory and Outpatient Services Expands Addressable Market for UX Platforms
    • Hospital Branding and Competitive Differentiation Drive Investment in Experience Optimization Tools
    • Increasing Consumer Expectations Around Convenience and Personalization Drive Platform Upgrades
    • Smart Kiosks and Self-Service Check-Ins Generate Demand for Integrated Patient Experience Terminals
    • EHR and CRM Interoperability Enhancements Support Data-Driven Experience Management
    • Mobile Health App Adoption Expands Reach of Personalized Engagement Technologies
    • Improved HCAHPS and STAR Ratings Drive ROI in Experience-Focused Tech Investments
    • Voice of the Patient Initiatives Propel Growth of Multi-Channel Feedback Collection Tools
    • Integration of Wayfinding, Digital Signage, and Real-Time Location Systems Enhances Patient Journeys
    • SaaS Deployment Models Enable Scalable Adoption of Experience Platforms Across Health Systems
    • Wearables and IoMT Device Integration Drives Personalized Patient Experience Features
    • Increasing Focus on Behavioral Health and Holistic Wellness Spurs UX Innovation in Care Platforms
    • Healthcare Consumerism Trends Expand Adoption of On-Demand and Virtual Service Interfaces
    • Patient Engagement Regulatory Mandates Support Uptake of Standardized Experience Frameworks
    • Rise in Multilingual Patient Bases Creates Demand for Inclusive and Adaptive Experience Solutions
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Patient Experience Technology Market Analysis of Annual Sales in US$ Thousand for Years 2014 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Patient Experience Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Patient Experience Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Patient Experience Surveys by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Patient Experience Surveys by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Digital Patient Engagement by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Digital Patient Engagement by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Patients Contact Center Tracking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Patients Contact Center Tracking by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Patients Contact Centers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Patients Contact Centers by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Patient Live Chat Engagement by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Patient Live Chat Engagement by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Other Components by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for Other Components by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Hospitals End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Hospitals End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030
    • TABLE 18: World Recent Past, Current & Future Analysis for Clinics End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 19: World 6-Year Perspective for Clinics End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Home Care Settings End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 21: World 6-Year Perspective for Home Care Settings End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 22: USA Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 23: USA 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 24: USA Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 25: USA 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • CANADA
    • TABLE 26: Canada Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Canada 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 28: Canada Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Canada 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • JAPAN
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 30: Japan Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 31: Japan 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 32: Japan Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Japan 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • CHINA
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 34: China Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 35: China 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 36: China Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 37: China 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • EUROPE
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 38: Europe Recent Past, Current & Future Analysis for Patient Experience Technology by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 39: Europe 6-Year Perspective for Patient Experience Technology by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 40: Europe Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 41: Europe 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 42: Europe Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 43: Europe 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • FRANCE
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 44: France Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 45: France 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 46: France Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 47: France 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • GERMANY
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 48: Germany Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 49: Germany 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 50: Germany Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Germany 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • ITALY
    • TABLE 52: Italy Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 53: Italy 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 54: Italy Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 55: Italy 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • UNITED KINGDOM
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 56: UK Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 57: UK 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 58: UK Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 59: UK 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • SPAIN
    • TABLE 60: Spain Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Spain 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 62: Spain Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Spain 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • RUSSIA
    • TABLE 64: Russia Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Russia 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 66: Russia Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Russia 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 68: Rest of Europe Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 69: Rest of Europe 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 70: Rest of Europe Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 71: Rest of Europe 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 72: Asia-Pacific Recent Past, Current & Future Analysis for Patient Experience Technology by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 73: Asia-Pacific 6-Year Perspective for Patient Experience Technology by Geographic Region - Percentage Breakdown of Value Sales for Australia, India, South Korea and Rest of Asia-Pacific Markets for Years 2025 & 2030
    • TABLE 74: Asia-Pacific Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 75: Asia-Pacific 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 76: Asia-Pacific Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 77: Asia-Pacific 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • AUSTRALIA
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Australia for 2025 (E)
    • TABLE 78: Australia Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 79: Australia 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 80: Australia Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Australia 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • INDIA
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in India for 2025 (E)
    • TABLE 82: India Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 83: India 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 84: India Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 85: India 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • SOUTH KOREA
    • TABLE 86: South Korea Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 87: South Korea 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 88: South Korea Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 89: South Korea 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • REST OF ASIA-PACIFIC
    • TABLE 90: Rest of Asia-Pacific Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 91: Rest of Asia-Pacific 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 92: Rest of Asia-Pacific Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Rest of Asia-Pacific 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • LATIN AMERICA
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Latin America for 2025 (E)
    • TABLE 94: Latin America Recent Past, Current & Future Analysis for Patient Experience Technology by Geographic Region - Argentina, Brazil, Mexico and Rest of Latin America Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 95: Latin America 6-Year Perspective for Patient Experience Technology by Geographic Region - Percentage Breakdown of Value Sales for Argentina, Brazil, Mexico and Rest of Latin America Markets for Years 2025 & 2030
    • TABLE 96: Latin America Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 97: Latin America 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 98: Latin America Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 99: Latin America 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • ARGENTINA
    • TABLE 100: Argentina Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 101: Argentina 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 102: Argentina Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 103: Argentina 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • BRAZIL
    • TABLE 104: Brazil Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 105: Brazil 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 106: Brazil Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 107: Brazil 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • MEXICO
    • TABLE 108: Mexico Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 109: Mexico 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 110: Mexico Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 111: Mexico 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • REST OF LATIN AMERICA
    • TABLE 112: Rest of Latin America Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 113: Rest of Latin America 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 114: Rest of Latin America Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 115: Rest of Latin America 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • MIDDLE EAST
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Middle East for 2025 (E)
    • TABLE 116: Middle East Recent Past, Current & Future Analysis for Patient Experience Technology by Geographic Region - Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 117: Middle East 6-Year Perspective for Patient Experience Technology by Geographic Region - Percentage Breakdown of Value Sales for Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets for Years 2025 & 2030
    • TABLE 118: Middle East Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 119: Middle East 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 120: Middle East Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 121: Middle East 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • IRAN
    • TABLE 122: Iran Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 123: Iran 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 124: Iran Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 125: Iran 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • ISRAEL
    • TABLE 126: Israel Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 127: Israel 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 128: Israel Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 129: Israel 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • SAUDI ARABIA
    • TABLE 130: Saudi Arabia Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 131: Saudi Arabia 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 132: Saudi Arabia Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 133: Saudi Arabia 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • UNITED ARAB EMIRATES
    • TABLE 134: UAE Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 135: UAE 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 136: UAE Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 137: UAE 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • REST OF MIDDLE EAST
    • TABLE 138: Rest of Middle East Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 139: Rest of Middle East 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 140: Rest of Middle East Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 141: Rest of Middle East 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030
  • AFRICA
    • Patient Experience Technology Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Africa for 2025 (E)
    • TABLE 142: Africa Recent Past, Current & Future Analysis for Patient Experience Technology by Component - Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 143: Africa 6-Year Perspective for Patient Experience Technology by Component - Percentage Breakdown of Value Sales for Patient Experience Surveys, Digital Patient Engagement, Patients Contact Center Tracking, Patients Contact Centers, Patient Live Chat Engagement and Other Components for the Years 2025 & 2030
    • TABLE 144: Africa Recent Past, Current & Future Analysis for Patient Experience Technology by End-Use - Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 145: Africa 6-Year Perspective for Patient Experience Technology by End-Use - Percentage Breakdown of Value Sales for Hospitals End-Use, Clinics End-Use and Home Care Settings End-Use for the Years 2025 & 2030

IV. COMPETITION

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