Market Size & Trends:
The global marketing technology outsourcing market size was valued at USD 44.09 billion in 2023 and is expected to grow at a CAGR of 10.2% from 2024 to 2030. Marketing technology outsourcing has become an integral part of modern businesses looking to optimize their marketing strategies. The key trends in the market include the increasing complexity of marketing technology stacks. With businesses adopting multiple tools for customer engagement, analytics, CRM, and digital advertising, the need for specialized expertise to manage these tools has grown. Outsourcing partners provide solutions to handle the intricacies of these technologies, ensuring that businesses can focus on core activities while leveraging advanced capabilities.
Another trend is the rising demand for data-driven marketing. Companies are increasingly outsourcing the management of customer data platforms, analytics software, and AI-driven tools to improve decision-making and personalized marketing efforts.
As businesses continue to evolve digitally, some emerging trends in marketing technology outsourcing include the integration of artificial intelligence (AI) and machine learning (ML) for predictive analytics, automation, and customer segmentation. AI is expected to play a significant role in enhancing marketing automation tools, personalizing customer interactions, and optimizing content delivery. Further, the growth of omnichannel marketing platforms. Outsourcing service providers are developing capabilities to support seamless customer experiences across multiple channels like social media, mobile apps, email, and websites. Furthermore, there is a rising trend toward marketing technology platforms that integrate with e-commerce systems, enabling businesses to streamline marketing operations and drive more efficient customer journeys.
The rapid application of automation tools and solutions in marketing technology outsourcing is transforming how businesses manage their marketing efforts, and this shift is becoming a crucial driver of marketing technology outsourcing. With businesses handling vast amounts of data and needing to deliver personalized content at scale, automation tools are essential. Outsourcing partners are now providing services around advanced AI-driven platforms that enable predictive analytics, automated campaign management, and real-time customer engagement. These tools help companies predict customer behavior, segment audiences more accurately, and optimize ad spend, all while reducing manual intervention.
The future of marketing technology outsourcing holds significant opportunities as more businesses prioritize digital transformation. One such opportunity lies in the expansion of customer experience management platforms, where outsourced partners can provide services that unify data from multiple touchpoints to create comprehensive customer profiles. This will allow companies to deliver more targeted and effective marketing campaigns.
Additionally, with the growing emphasis on data privacy and compliance, outsourcing firms specializing in regulatory adherence, like GDPR and CCPA, are expected to see increased demand. There will also be a surge in the need for outsourcing partners to help manage blockchain-based solutions for advertising transparency and fraud prevention, a key concern in the digital advertising space.
Global Marketing Technology Outsourcing Market Report Segmentation
This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global marketing technology outsourcing market report based on type, end-use, and region:
- Type Outlook (Revenue, USD Billion, 2018 - 2030)
- Digital Marketing
- CRM / Loyalty Program Management
- Social Media Management
- Design and Content Services
- Web Content Publishing
- Sales Operations Support
- Others
- End-use Outlook (Revenue, USD Billion, 2018 - 2030)
- IT & Telecommunications
- Retail & e-commerce
- Healthcare
- Media & entertainment
- Sports & events
- BFSI
- Real Estate
- Others
- Regional Outlook (Revenue, USD Billion, 2018 - 2030)
- North America
- Europe
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- Latin America
- Middle East & Africa (MEA)
- UAE
- Saudi Arabia
- South Africa
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Methodology segmentation & scope
- 1.2. Market Definitions
- 1.3. Research Methodology
- 1.3.1. Information Procurement
- 1.3.2. Information or Data Analysis
- 1.3.3. Market Formulation & Data Visualization
- 1.3.4. Data Validation & Publishing
- 1.4. Research Scope and Assumptions
- 1.4.1. List of Data Sources
Chapter 2. Executive Summary
- 2.1. Market Outlook
- 2.2. Segment Outlook
- 2.3. Competitive Insights
Chapter 3. Marketing Technology Outsourcing Market Variables, Trends & Scope
- 3.1. Market Introduction/Lineage Outlook
- 3.2. Industry Value Chain Analysis
- 3.3. Market Dynamics
- 3.3.1. Market Drivers Analysis
- 3.3.2. Market Restraints Analysis
- 3.3.3. Industry Opportunities
- 3.4. Marketing Technology Outsourcing Market Analysis Tools
- 3.4.1. Porter's Analysis
- 3.4.1.1. Bargaining power of the suppliers
- 3.4.1.2. Bargaining power of the buyers
- 3.4.1.3. Threats of substitution
- 3.4.1.4. Threats from new entrants
- 3.4.2. PESTEL Analysis
- 3.4.2.1. Political landscape
- 3.4.2.2. Economic and Social landscape
- 3.4.2.3. Technological landscape
- 3.4.2.4. Environmental landscape
- 3.4.2.5. Legal landscape
Chapter 4. Marketing Technology Outsourcing Market: Type Estimates & Trend Analysis
- 4.1. Segment Dashboard
- 4.2. Marketing Technology Outsourcing Market: Type Movement Analysis, USD Billion, 2023 & 2030
- 4.3. Digital Marketing
- 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4. CRM / Loyalty Program Management
- 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.5. Social Media Management
- 4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.6. Design and Content Services
- 4.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.7. Web Content Publishing
- 4.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.8. Sales Operations Support
- 4.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.9. Others
- 4.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 5. Marketing Technology Outsourcing Market: End Use Estimates & Trend Analysis
- 5.1. Segment Dashboard
- 5.2. Marketing Technology Outsourcing Market: End Use Movement Analysis, USD Billion, 2023 & 2030
- 5.3. IT & Telecommunications
- 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.4. Retail & e-commerce
- 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.5. Healthcare
- 5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.6. Media & entertainment
- 5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.7. Sports & events
- 5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.8. BFSI
- 5.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.9. Real Estate
- 5.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.10. Others
- 5.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 6. Marketing Technology Outsourcing Market: Regional Estimates & Trend Analysis
- 6.1. Marketing Technology Outsourcing Market Share, By Region, 2023 & 2030, USD Billion
- 6.2. North America
- 6.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.2.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.2.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.2.4. U.S.
- 6.2.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.2.4.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.2.4.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.2.5. Canada
- 6.2.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.2.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.2.5.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.2.6. Mexico
- 6.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.2.6.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.2.6.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.3. Europe
- 6.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.3.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.3.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.3.4. U.K.
- 6.3.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.3.4.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.3.4.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.3.5. Germany
- 6.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.3.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.3.5.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.3.6. France
- 6.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.3.6.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.3.6.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.4. Asia Pacific
- 6.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.4.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.4.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.4.4. China
- 6.4.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.4.4.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.4.4.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.4.5. India
- 6.4.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.4.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.4.5.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.4.6. Japan
- 6.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.4.6.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.4.6.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.4.7. Australia
- 6.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.4.7.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.4.7.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.4.8. South Korea
- 6.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.4.8.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.4.8.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.5. Latin America
- 6.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.5.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.5.4. Brazil
- 6.5.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.5.4.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.5.4.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.6. Middle East & Africa
- 6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.6.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.6.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.6.4. UAE
- 6.6.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.6.4.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.6.4.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.6.5. Saudi Arabia
- 6.6.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.6.5.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.6.5.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 6.6.6. South Africa
- 6.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.6.6.2. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 6.6.6.3. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
Chapter 7. Competitive Landscape
- 7.1. Recent Developments & Impact Analysis by Key Market Participants
- 7.2. Company Categorization
- 7.3. Company Market Share Analysis
- 7.4. Company Heat Map Analysis
- 7.5. Strategy Mapping
- 7.5.1. Expansion
- 7.5.2. Mergers & Acquisition
- 7.5.3. Partnerships & Collaborations
- 7.5.4. New Product Launches
- 7.5.5. Research And Development
- 7.6. Company Profiles
- 7.6.1. Accenture
- 7.6.1.1. Participant's Overview
- 7.6.1.2. Financial Performance
- 7.6.1.3. Product Benchmarking
- 7.6.1.4. Recent Developments
- 7.6.2. BCM Marketing Industrial S.L.
- 7.6.2.1. Participant's Overview
- 7.6.2.2. Financial Performance
- 7.6.2.3. Product Benchmarking
- 7.6.2.4. Recent Developments
- 7.6.3. Cognizant
- 7.6.3.1. Participant's Overview
- 7.6.3.2. Financial Performance
- 7.6.3.3. Product Benchmarking
- 7.6.3.4. Recent Developments
- 7.6.4. Capgemini
- 7.6.4.1. Participant's Overview
- 7.6.4.2. Financial Performance
- 7.6.4.3. Product Benchmarking
- 7.6.4.4. Recent Developments
- 7.6.5. HCL Technologies
- 7.6.5.1. Participant's Overview
- 7.6.5.2. Financial Performance
- 7.6.5.3. Product Benchmarking
- 7.6.5.4. Recent Developments
- 7.6.6. Infosys
- 7.6.6.1. Participant's Overview
- 7.6.6.2. Financial Performance
- 7.6.6.3. Product Benchmarking
- 7.6.6.4. Recent Developments
- 7.6.7. IBM Corporation
- 7.6.7.1. Participant's Overview
- 7.6.7.2. Financial Performance
- 7.6.7.3. Product Benchmarking
- 7.6.7.4. Recent Developments
- 7.6.8. Invensis Technologies Pvt Ltd
- 7.6.8.1. Participant's Overview
- 7.6.8.2. Financial Performance
- 7.6.8.3. Product Benchmarking
- 7.6.8.4. Recent Developments
- 7.6.9. Tata Consultancy Services (TCS)
- 7.6.9.1. Participant's Overview
- 7.6.9.2. Financial Performance
- 7.6.9.3. Product Benchmarking
- 7.6.9.4. Recent Developments
- 7.6.10. Wipro
- 7.6.10.1. Participant's Overview
- 7.6.10.2. Financial Performance
- 7.6.10.3. Product Benchmarking
- 7.6.10.4. Recent Developments