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Computer Aided Dispatch Market Size, Share & Trends Analysis Report By Component, By Vertical (Public Safety, Government & Defense, Transportation, Power & Utilities, Healthcare), By Region, And Segment Forecasts, 2025 - 2030

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ksm 24.12.30

Computer Aided Dispatch Market Growth & Trends:

The global computer aided dispatch market size is expected to reach USD 4.31 billion by 2030, registering a CAGR of 11.3% from 2025 to 2030, according to a new report by Grand View Research, Inc. The increasing need for public safety and technological advancements are projected to drive the computer aided dispatch (CAD) market growth. Computer-aided dispatch technology is used for ensuring safe and secure dispatch operations. Factors such as continued rollout of networking and communication infrastructure, advances in communication technology, and national public safety initiatives are also expected to trigger the rapid growth of the market.

Threats associated with criminal activities and natural calamities are creating a need for efficient emergency response systems and dispatch operations. As such, CAD technology has to cater to various dispatch operation needs in law enforcement, healthcare, and life sciences industries, transportation, and power & utility sectors. Accordingly, the latest CAD solutions are designed to support various applications such as deliver call management, dispatch unit management, reporting and analysis, and intelligent mapping. These applications are crucial for mission-critical situations.

Rising mergers and acquisitions trends by key market players are anticipated to boost the market growth over the forecast period. Moreover, the North America regional market held the largest revenue share in 2019. North America boasts a developed communication and network infrastructure. Also, the growing deployment of the 5G network is estimated to provide seamless connectivity during emergency services. Additionally, the region is home to key CAD solution providers such as Motorola Solutions, Inc.; CentralSquare Technologies; and Avtec Inc. This is providing an impetus growth to the North America market.

Furthermore, rapidly surging government investments on deploying CAD solutions to provide high safety to their public in emerging countries is estimated to propel the market growth from 2020 to 2027. Moreover, increasing consolidation of Public Safety Answering Points (PSAPs) in the U.S. is expected to restrict the overall market growth during the next seven years. Further, the COVID-19 outbreak has augmented the demand for health emergency services across the globe. Also, the federal governments across various countries such as U.S., U.K., Germany, and Italy are making massive investments to strengthen their healthcare facilities in order to provide effective services in emergencies. As a result, it is expected to fuel the adoption of computer-aided dispatch solutions over the forecast period.

Computer Aided Dispatch Market Report Highlights:

  • The service segment is estimated to register the fastest CAGR from 2025 to 2030. The market constantly evolves, with new features, integrations, and enhancements regularly introduced.
  • The software segment dominated the computer aided dispatch industry with a revenue share of 63.5% in 2024. This high share is attributable to a wide preference for CAD solutions across various public safety components such as disaster management and healthcare emergencies.
  • The public safety segment held the highest market share of 28.3% in 2024. This high share is attributed to several public safety departments across the globe deploying computer aided dispatch systems to achieve maximum efficiencies in dispatch operations.
  • North America the computer aided dispatch market accounted for the largest market share of 41.1% in 2024. It is attributed to the increasing demand for public safety solutions, changing regulations and policies, and the presence of advanced networking and communication infrastructure.
  • Asia Pacific computer aided dispatch market is projected to demonstrate growth at the fastest CAGR from 2025 to 2030 in the computer aided dispatch industry. Continued urbanization and evolving government policies encourage adopting emergency dispatch software in emerging economies.

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Research Methodology
    • 1.2.1. Information Procurement
  • 1.3. Information or Data Analysis
  • 1.4. Methodology
  • 1.5. Research Scope and Assumptions
  • 1.6. Market Formulation & Validation
  • 1.7. Country Based Segment Share Calculation
  • 1.8. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Market Variables, Trends, & Scope Outlook

  • 3.1. Market Lineage Outlook
  • 3.2. Market Dynamics
    • 3.2.1. Market Driver Analysis
    • 3.2.2. Market Restraint Analysis
    • 3.2.3. Industry Challenge
  • 3.3. Computer Aided Dispatch Market Analysis Tools
    • 3.3.1. Industry Analysis - Porter's
      • 3.3.1.1. Bargaining power of the suppliers
      • 3.3.1.2. Bargaining power of the buyers
      • 3.3.1.3. Threats of substitution
      • 3.3.1.4. Threats from new entrants
      • 3.3.1.5. Competitive rivalry
    • 3.3.2. PESTEL Analysis
      • 3.3.2.1. Political landscape
      • 3.3.2.2. Economic and social landscape
      • 3.3.2.3. Technological landscape

Chapter 4. Computer Aided Dispatch Market Component Outlook

  • 4.1. Computer Aided Dispatch Market, By Component Analysis & Market Share, 2024 & 2030
  • 4.2. Software
    • 4.2.1. Software computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)
    • 4.2.2. On-premise
    • 4.2.3. On-premise computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)
    • 4.2.4. Cloud-based
    • 4.2.5. Cloud-based computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)
  • 4.3. Services
    • 4.3.1. Services computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)

Chapter 5. Computer Aided Dispatch Market Vertical Outlook

  • 5.1. Computer Aided Dispatch Market, By Vertical Analysis & Market Share, 2024 & 2030
  • 5.2. Public Safety
    • 5.2.1. Public safety computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)
  • 5.3. Government & Defense
    • 5.3.1. Government & Defense computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)
  • 5.4. Transportation
    • 5.4.1. Transportation computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)
  • 5.5. Power & Utilities
    • 5.5.1. Power & Utilities computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)
  • 5.6. Healthcare
    • 5.6.1. Healthcare computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)
  • 5.7. Others
    • 5.7.1. Others computer aided dispatch market estimates and forecasts, 2017 - 2030 (USD Million)

Chapter 6. Computer Aided Dispatch Market: Regional Estimates & Trend Analysis

  • 6.1. Computer Aided Dispatch Market Share, By Region, 2024 & 2030, USD Million
  • 6.2. North America
    • 6.2.1. North America Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.2.2. U.S.
      • 6.2.2.1. U.S. Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.2.3. Canada
      • 6.2.3.1. Canada Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.2.4. Mexico
      • 6.2.4.1. Mexico Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.3. Europe
    • 6.3.1. Europe Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.3.2. UK
      • 6.3.2.1. UK Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.3.3. Germany
      • 6.3.3.1. Germany Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.3.4. France
      • 6.3.4.1. France Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.3.5. Italy
      • 6.3.5.1. Italy Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.4. Asia Pacific
    • 6.4.1. Asia Pacific Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.4.2. China
      • 6.4.2.1. China Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.4.3. Japan
      • 6.4.3.1. Japan Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.4.4. Australia
      • 6.4.4.1. Australia Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.4.5. South Korea
      • 6.4.5.1. South Korea Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.4.6. India
      • 6.4.6.1. India Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.5. Latin America
    • 6.5.1. Latin America Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.5.2. Brazil
      • 6.5.2.1. Brazil Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.6. Middle East and Africa
    • 6.6.1. Middle East and Africa Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.6.2. UAE
      • 6.6.2.1. UAE Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.6.3. Kingdom of Saudi Arabia (KSA)
      • 6.6.3.1. Kingdom of Saudi Arabia (KSA) Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 6.6.4. South Africa
      • 6.6.4.1. South Africa Computer Aided Dispatch Market Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 7. Competitive Analysis

  • 7.1. Company Categorization
  • 7.2. Company Market Positioning
  • 7.3. Company Heat Map Analysis
  • 7.4. Company Profiles/Listing
    • 7.4.1. Avtec Inc.
      • 7.4.1.1. Participant's Overview
      • 7.4.1.2. Financial Performance
      • 7.4.1.3. Product Benchmarking
      • 7.4.1.4. Strategic Initiatives
    • 7.4.2. Harris
      • 7.4.2.1. Participant's Overview
      • 7.4.2.2. Financial Performance
      • 7.4.2.3. Product Benchmarking
      • 7.4.2.4. Strategic Initiatives
    • 7.4.3. CARBYNE
      • 7.4.3.1. Participant's Overview
      • 7.4.3.2. Financial Performance
      • 7.4.3.3. Product Benchmarking
      • 7.4.3.4. Strategic Initiatives
    • 7.4.4. CENTRALSQUARE
      • 7.4.4.1. Participant's Overview
      • 7.4.4.2. Financial Performance
      • 7.4.4.3. Product Benchmarking
      • 7.4.4.4. Strategic Initiatives
    • 7.4.5. CODY Systems
      • 7.4.5.1. Participant's Overview
      • 7.4.5.2. Financial Performance
      • 7.4.5.3. Product Benchmarking
      • 7.4.5.4. Strategic Initiatives
    • 7.4.6. Corti
      • 7.4.6.1. Participant's Overview
      • 7.4.6.2. Financial Performance
      • 7.4.6.3. Product Benchmarking
      • 7.4.6.4. Strategic Initiatives
    • 7.4.7. DoubleMap
      • 7.4.7.1. Participant's Overview
      • 7.4.7.2. Financial Performance
      • 7.4.7.3. Product Benchmarking
      • 7.4.7.4. Strategic Initiatives
    • 7.4.8. eso
      • 7.4.8.1. Participant's Overview
      • 7.4.8.2. Financial Performance
      • 7.4.8.3. Product Benchmarking
      • 7.4.8.4. Strategic Initiatives
    • 7.4.9. Hexagon AB
      • 7.4.9.1. Participant's Overview
      • 7.4.9.2. Financial Performance
      • 7.4.9.3. Product Benchmarking
      • 7.4.9.4. Strategic Initiatives
    • 7.4.10. Mark43
      • 7.4.10.1. Participant's Overview
      • 7.4.10.2. Financial Performance
      • 7.4.10.3. Product Benchmarking
      • 7.4.10.4. Strategic Initiatives
    • 7.4.11. Motorola Solutions, Inc.
      • 7.4.11.1. Participant's Overview
      • 7.4.11.2. Financial Performance
      • 7.4.11.3. Product Benchmarking
      • 7.4.11.4. Strategic Initiatives
    • 7.4.12. Nuance Communications, Inc.
      • 7.4.12.1. Participant's Overview
      • 7.4.12.2. Financial Performance
      • 7.4.12.3. Product Benchmarking
      • 7.4.12.4. Strategic Initiatives
    • 7.4.13. Priority Dispatch Corp.
      • 7.4.13.1. Participant's Overview
      • 7.4.13.2. Financial Performance
      • 7.4.13.3. Product Benchmarking
      • 7.4.13.4. Strategic Initiatives
    • 7.4.14. RapidDeploy, Inc.
      • 7.4.14.1. Participant's Overview
      • 7.4.14.2. Financial Performance
      • 7.4.14.3. Product Benchmarking
      • 7.4.14.4. Strategic Initiatives
    • 7.4.15. Southern Software, Inc.
      • 7.4.15.1. Participant's Overview
      • 7.4.15.2. Financial Performance
      • 7.4.15.3. Product Benchmarking
      • 7.4.15.4. Strategic Initiatives
    • 7.4.16. Traumasoft
      • 7.4.16.1. Participant's Overview
      • 7.4.16.2. Financial Performance
      • 7.4.16.3. Product Benchmarking
      • 7.4.16.4. Strategic Initiatives
    • 7.4.17. Tyler Technologies
      • 7.4.17.1. Participant's Overview
      • 7.4.17.2. Financial Performance
      • 7.4.17.3. Product Benchmarking
      • 7.4.17.4. Strategic Initiatives
    • 7.4.18. Verint Systems Inc.
      • 7.4.18.1. Participant's Overview
      • 7.4.18.2. Financial Performance
      • 7.4.18.3. Product Benchmarking
      • 7.4.18.4. Strategic Initiatives
    • 7.4.19. ZETRON
      • 7.4.19.1. Participant's Overview
      • 7.4.19.2. Financial Performance
      • 7.4.19.3. Product Benchmarking
      • 7.4.19.4. Strategic Initiatives
    • 7.4.20. ZOLL Medical Corporation
      • 7.4.20.1. Participant's Overview
      • 7.4.20.2. Financial Performance
      • 7.4.20.3. Product Benchmarking
      • 7.4.20.4. Strategic Initiatives
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