시장보고서

상품코드

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비즈니스 프로세스 아웃소싱 시장 규모, 점유율 및 동향 분석 보고서 : 서비스 유형별, 아웃소싱 유형별, 배포별, 최종 용도별, 지역별 부문 예측(2025-2030년)

Business Process Outsourcing Market Size, Share & Trends Analysis Report By Service Type (Customer Services, Finance & Accounting), By Outsourcing Type, By Deployment, By End Use, By Region, And Segment Forecasts, 2025 - 2030

발행일: 2025년 04월 | 리서치사:

Grand View Research | 페이지 정보: 영문 110 Pages | 배송안내 : 2-10일 (영업일 기준)

샘플 요청 목록에 추가

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비즈니스 프로세스 아웃소싱 시장 성장과 동향 :

Grand View Research, Inc.의 최신 보고서에 따르면 세계의 비즈니스 프로세스 아웃소싱 시장 규모는 2030년까지 5,252억 3,000만 달러에 이르며, 2025년부터 2030년까지의 CAGR은 9.8%를 나타낼 것으로 예측되고 있습니다. 개인화된 소비자 체험, 스마트한 셀프 서비스 등의 차세대 서비스의 진화, 멀티 채널 커뮤니케이션에 대한 소비자 수요 증가는 예측 기간 중에 시장에 기회를 창출할 것으로 예상됩니다.

지난 10년간 비즈니스 프로세스 아웃소싱 서비스가 제공하는 비용 절감과 유연성 향상 등의 장점으로 업계는 현저한 성장을 이루었습니다. 비즈니스 프로세스 아웃소싱을 통해 조직은 운영을 근거리 또는 해외로 이전하여 비용을 절감하고, 저비용의 역동적인 인재 풀을 활용하여 비즈니스 요구 사항을 충족할 수 있습니다. BPO 분야에서는 클라우드 기반의 서비스, 인공지능, 로봇에 의한 프로세스 자동화의 채용이 증가하고 있으며, 향후 수년간 시장 성장이 기대되고 있습니다.

세계의 비즈니스 프로세스 아웃소싱 시장은 몇 가지 중요한 요인에 따라 강력한 성장을 계속하고 있습니다. 세계화와 신규 시장에의 사업 확대가, 확장성과 코스트 효율이 뛰어난 솔루션의 필요성을 높이고 있어, 시장의 성장을 한층 더 밀어주고 있습니다.

비즈니스 프로세스 아웃소싱 시장 보고서 하이라이트

재무 및 회계 분야가 시장을 독점해 2024년의 매출액 점유율은 21.0%를 초과했습니다.
온쇼어 부문이 시장을 석권해 2024년의 매출액 점유율은 45.0%를 넘었습니다.
클라우드 부문이 시장을 석권하고 2024년의 매출 점유율은 52.0%를 넘어섰습니다.
소매 부문은 예측 기간 동안 크게 성장할 것으로 예측됩니다.
아시아태평양은 2025년부터 2030년까지의 CAGR은 약 11.0%를 나타내 가장 높아질 것으로 예상되고 있습니다.

비즈니스 프로세스 아웃소싱 시장 점유율 : 지역별(10억 달러(2024년, 2030년))
북미
- 서비스 유형별(2018-2030년)
- 아웃소싱 유형별(2018-2030년)
- 배포별(2018-2030년)
- 최종 용도별(2018-2030년)
- 미국
- 캐나다
- 멕시코
유럽
- 서비스 유형별(2018-2030년)
- 아웃소싱 유형별(2018-2030년)
- 배포별(2018-2030년)
- 최종 용도별(2018-2030년)
- 영국
- 독일
- 프랑스
아시아태평양
- 서비스 유형별(2018-2030년)
- 아웃소싱 유형별(2018-2030년)
- 배포별(2018-2030년)
- 최종 용도별(2018-2030년)
- 중국
- 인도
- 일본
- 호주
- 말레이시아
- 싱가포르
- 한국
라틴아메리카
- 서비스 유형별(2018-2030년)
- 아웃소싱 유형별(2018-2030년)
- 배포별(2018-2030년)
- 최종 용도별(2018-2030년)
- 브라질
중동 및 아프리카
- 서비스 유형별(2018-2030년)
- 아웃소싱 유형별(2018-2030년)
- 배포별(2018-2030년)
- 최종 용도별(2018-2030년)
- 사우디아라비아
- 아랍에미리트(UAE)
- 남아프리카

제9장 경쟁 구도

최근 동향과 영향 분석 : 주요 시장 진출기업별
기업 분류
기업의 시장 점유율 분석
기업 히트맵 분석
전략 매핑
- 확대
- 기업 합병·인수(M&A)
- 파트너십 및 협업
- 신제품 발매
- 연구개발
기업 프로파일
- Accenture
- Amdocs
- Atos SE
- Capgemini
- Capita plc
- CBRE
- Cognizant
- Concentrix Corporation
- HCL Technologies Limited
- Infosys Limited
- International Business Machines Corporation(IBM)
- Sodexo
- TATA Consultancy Services Limited
- Tech Mahindra Limited
- Teleperformance
- TTEC Holdings, Inc.
- Wipro

KTH 25.05.30

Business Process Outsourcing Market Growth & Trends:

The global business process outsourcing market size is expected to reach USD 525.23 billion by 2030, registering a CAGR of 9.8% from 2025 to 2030, according to a new report by Grand View Research, Inc. Factors such as the increasing demand for outsourcing services across human resources, BFSI, and IT & telecommunication industries and the rising inclination of organizations to focus on their core competencies are anticipated to drive the business process outsourcing (BPO) market. Moreover, the evolution of next-generation services such as personalized consumer experience, smart self-service, and rising consumer demand for multi-channel communication is anticipated to create opportunities for the market over the forecast period.

Over the last decade, the industry has experienced tremendous growth owing to benefits offered by business process outsourcing services, such as cost savings and increased flexibility. The global service industry has witnessed a dynamic shift with the advancement of the information and communication technology. Outsourcing business processes enables organizations to cut costs by shifting operations to nearshore or offshore locations, leveraging a low-cost and dynamic talent pool to meet business requirements. Additionally, the rising adoption of cloud-based services, artificial intelligence, and robotic process automation in the BPO sector is expected to favor market growth in the coming years. Online interactions, cross-channel campaigns, and omnichannel communications are expected to be pivotal in improving customer engagement processes.

The global business process outsourcing market continues to experience robust growth driven by several key factors. Technological advancements, particularly in automation, artificial intelligence, and data analytics, are revolutionizing BPO operations, enhancing efficiency, and enabling more sophisticated services. Companies are increasingly focusing on core competencies while outsourcing non-core functions to specialized BPO providers, driving demand for outsourcing services. Additionally, globalization and the expansion of businesses into new markets are fueling the need for scalable and cost-effective solutions, further propelling the market's growth. Moreover, emerging trends such as the gig economy and the rise of digital-first customer service are reshaping the BPO landscape, offering new opportunities for growth and innovation within the industry.

Business Process Outsourcing Market Report Highlights:

The finance & accounting segment dominated the market and accounted for the revenue share of over 21.0% in 2024. The increasing utilization of outsourcing solutions within the finance and accounting sector drives the segment growth.
The onshore segment dominated the market and accounted for the revenue share of over 45.0% in 2024. Onshore outsourcing offers cost reductions by leveraging regional wage disparities within a country.
The cloud segment dominated the market and accounted for the revenue share of over 52.0% in 2024. Cloud-based BPO eliminates the need for companies to invest in expensive hardware, software licenses, and IT infrastructure to manage BPO operations. Cloud providers handle these aspects, leading to significant cost savings.
The retail segment is expected to grow significantly over the forecast period. With massive data sets and real-time data analysis, outsourcing offers businesses a deeper understanding of consumer expectations. With the aid of a data entry services provider, companies can focus on market trends, best-selling products, and tracking returns, among others, to make informed decisions.
The Asia Pacific region is expected to register the highest CAGR of around 11.0% from 2025 to 2030. The market is expected to witness significant growth owing to the advances in digital technologies, the increasing number of e-commerce platforms, and the rising preference for outsourcing non-core services across various industries, including telecommunications, BFSI, healthcare, retail, and travel & hospitality.

Chapter 1. Methodology and Scope

1.1. Methodology segmentation & scope
1.2. Market Definitions
1.3. Research Methodology
- 1.3.1. Information Procurement
- 1.3.2. Information or Data Analysis
- 1.3.3. Market Formulation & Data Visualization
- 1.3.4. Data Validation & Publishing
1.4. Research Scope and Assumptions
- 1.4.1. List of Data Sources

Chapter 2. Executive Summary

2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights

Chapter 3. Business Process Outsourcing Variables, Trends & Scope

3.1. Market Introduction/Lineage Outlook
3.2. Industry Value Chain Analysis
3.3. Market Dynamics
- 3.3.1. Market Drivers Analysis
- 3.3.2. Market Restraints Analysis
- 3.3.3. Industry Opportunities
3.4. Business Process Outsourcing Analysis Tools
- 3.4.1. Porter's Analysis
  - 3.4.1.1. Bargaining power of the suppliers
  - 3.4.1.2. Bargaining power of the buyers
  - 3.4.1.3. Threats of substitution
  - 3.4.1.4. Threats from new entrants
- 3.4.2. PESTEL Analysis
  - 3.4.2.1. Political landscape
  - 3.4.2.2. Economic and Social landscape
  - 3.4.2.3. Technological landscape
  - 3.4.2.4. Environmental landscape
  - 3.4.2.5. Legal landscape

Chapter 4. Business Process Outsourcing Market: Service Type Estimates & Trend Analysis

4.1. Segment Dashboard
4.2. Business Process Outsourcing: Service Type Movement Analysis, USD Billion, 2024 & 2030
4.3. Finance & Accounting
- 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.4. Human Resource
- 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.5. KPO
- 4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.6. Procurement & Supply Chain
- 4.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.7. Customer Services
- 4.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.8. Sales & Marketing
- 4.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.9. Logistics
- 4.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.10. Training and Development Outsourcing
- 4.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.11. Others
- 4.11.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Business Process Outsourcing Market: Outsourcing Type Estimates & Trend Analysis

5.1. Segment Dashboard
5.2. Business Process Outsourcing: Outsourcing Type Movement Analysis, USD Billion, 2024 & 2030
5.3. Onshore
- 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.4. Nearshore
- 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.5. Offshore
- 5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Business Process Outsourcing Market: Deployment Estimates & Trend Analysis

6.1. Segment Dashboard
6.2. Business Process Outsourcing: Deployment Movement Analysis, USD Billion, 2024 & 2030
6.3. Cloud
- 6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.4. On-premise
- 6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Business Process Outsourcing Market: End Use Estimates & Trend Analysis

7.1. Segment Dashboard
7.2. Business Process Outsourcing: End Use Movement Analysis, USD Billion, 2024 & 2030
7.3. BFSI
- 7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.4. Healthcare
- 7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.5. Manufacturing
- 7.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.6. IT & Telecommunications
- 7.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.7. Retail
- 7.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.8. Government & Defense
- 7.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.9. Others
- 7.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Business Process Outsourcing Market: Regional Estimates & Trend Analysis

8.1. Business Process Outsourcing Share, By Region, 2024 & 2030, USD Billion
8.2. North America
- 8.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.2.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
- 8.2.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
- 8.2.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
- 8.2.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.2.6. U.S.
  - 8.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.2.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.6.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.6.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.2.7. Canada
  - 8.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.2.7.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.7.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.7.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.2.8. Mexico
  - 8.2.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.2.8.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.8.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.8.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.2.8.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
8.3. Europe
- 8.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.3.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
- 8.3.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
- 8.3.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
- 8.3.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.3.6. UK
  - 8.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.3.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.6.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.6.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.3.7. Germany
  - 8.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.3.7.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.7.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.7.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.3.8. France
  - 8.3.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.3.8.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.8.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.8.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.3.8.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
8.4. Asia Pacific
- 8.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.4.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
- 8.4.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
- 8.4.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
- 8.4.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.4.6. China
  - 8.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.6.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.6.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.4.7. India
  - 8.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.7.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.7.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.7.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.4.8. Japan
  - 8.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.8.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.8.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.8.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.8.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.4.9. Australia
  - 8.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.9.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.9.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.9.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.9.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.4.10. Malaysia
  - 8.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.10.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.10.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.10.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.10.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.4.11. Singapore
  - 8.4.11.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.11.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.11.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.11.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.11.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.4.12. South Korea
  - 8.4.12.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.4.12.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.12.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.12.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.4.12.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
8.5. Latin America
- 8.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.5.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
- 8.5.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
- 8.5.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
- 8.5.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.5.6. Brazil
  - 8.5.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.5.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.5.6.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.5.6.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.5.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
8.6. Middle East & Africa
- 8.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 8.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
- 8.6.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
- 8.6.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
- 8.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.6.6. Saudi Arabia
  - 8.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.6.6.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.6.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.6.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.6.7. UAE
  - 8.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.6.7.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.7.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.7.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 8.6.8. South Africa
  - 8.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  - 8.6.8.2. Market estimates and forecast by service type, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.8.3. Market estimates and forecast by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.8.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
  - 8.6.8.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)

Chapter 9. Competitive Landscape

9.1. Recent Developments & Impact Analysis by Key Market Participants
9.2. Company Categorization
9.3. Company Market Share Analysis
9.4. Company Heat Map Analysis
9.5. Strategy Mapping
- 9.5.1. Expansion
- 9.5.2. Mergers & Acquisition
- 9.5.3. Partnerships & Collaborations
- 9.5.4. New Product Launches
- 9.5.5. Research And Development
9.6. Company Profiles
- 9.6.1. Accenture
  - 9.6.1.1. Participant's Overview
  - 9.6.1.2. Financial Performance
  - 9.6.1.3. Product Benchmarking
  - 9.6.1.4. Recent Developments
- 9.6.2. Amdocs
  - 9.6.2.1. Participant's Overview
  - 9.6.2.2. Financial Performance
  - 9.6.2.3. Product Benchmarking
  - 9.6.2.4. Recent Developments
- 9.6.3. Atos SE
  - 9.6.3.1. Participant's Overview
  - 9.6.3.2. Financial Performance
  - 9.6.3.3. Product Benchmarking
  - 9.6.3.4. Recent Developments
- 9.6.4. Capgemini
  - 9.6.4.1. Participant's Overview
  - 9.6.4.2. Financial Performance
  - 9.6.4.3. Product Benchmarking
  - 9.6.4.4. Recent Developments
- 9.6.5. Capita plc
  - 9.6.5.1. Participant's Overview
  - 9.6.5.2. Financial Performance
  - 9.6.5.3. Product Benchmarking
  - 9.6.5.4. Recent Developments
- 9.6.6. CBRE
  - 9.6.6.1. Participant's Overview
  - 9.6.6.2. Financial Performance
  - 9.6.6.3. Product Benchmarking
  - 9.6.6.4. Recent Developments
- 9.6.7. Cognizant
  - 9.6.7.1. Participant's Overview
  - 9.6.7.2. Financial Performance
  - 9.6.7.3. Product Benchmarking
  - 9.6.7.4. Recent Developments
- 9.6.8. Concentrix Corporation
  - 9.6.8.1. Participant's Overview
  - 9.6.8.2. Financial Performance
  - 9.6.8.3. Product Benchmarking
  - 9.6.8.4. Recent Developments
- 9.6.9. HCL Technologies Limited
  - 9.6.9.1. Participant's Overview
  - 9.6.9.2. Financial Performance
  - 9.6.9.3. Product Benchmarking
  - 9.6.9.4. Recent Developments
- 9.6.10. Infosys Limited
  - 9.6.10.1. Participant's Overview
  - 9.6.10.2. Financial Performance
  - 9.6.10.3. Product Benchmarking
  - 9.6.10.4. Recent Developments
- 9.6.11. International Business Machines Corporation (IBM)
  - 9.6.11.1. Participant's Overview
  - 9.6.11.2. Financial Performance
  - 9.6.11.3. Product Benchmarking
  - 9.6.11.4. Recent Developments
- 9.6.12. Sodexo
  - 9.6.12.1. Participant's Overview
  - 9.6.12.2. Financial Performance
  - 9.6.12.3. Product Benchmarking
  - 9.6.12.4. Recent Developments
- 9.6.13. TATA Consultancy Services Limited
  - 9.6.13.1. Participant's Overview
  - 9.6.13.2. Financial Performance
  - 9.6.13.3. Product Benchmarking
  - 9.6.13.4. Recent Developments
- 9.6.14. Tech Mahindra Limited
  - 9.6.14.1. Participant's Overview
  - 9.6.14.2. Financial Performance
  - 9.6.14.3. Product Benchmarking
  - 9.6.14.4. Recent Developments
- 9.6.15. Teleperformance
  - 9.6.15.1. Participant's Overview
  - 9.6.15.2. Financial Performance
  - 9.6.15.3. Product Benchmarking
  - 9.6.15.4. Recent Developments
- 9.6.16. TTEC Holdings, Inc.
  - 9.6.16.1. Participant's Overview
  - 9.6.16.2. Financial Performance
  - 9.6.16.3. Product Benchmarking
  - 9.6.16.4. Recent Developments
- 9.6.17. Wipro
  - 9.6.17.1. Participant's Overview
  - 9.6.17.2. Financial Performance
  - 9.6.17.3. Product Benchmarking
  - 9.6.17.4. Recent Developments

비즈니스 프로세스 아웃소싱 시장 규모, 점유율 및 동향 분석 보고서 : 서비스 유형별, 아웃소싱 유형별, 배포별, 최종 용도별, 지역별 부문 예측(2025-2030년)

Business Process Outsourcing Market Size, Share & Trends Analysis Report By Service Type (Customer Services, Finance & Accounting), By Outsourcing Type, By Deployment, By End Use, By Region, And Segment Forecasts, 2025 - 2030

비즈니스 프로세스 아웃소싱 시장 성장과 동향 :

비즈니스 프로세스 아웃소싱 시장 보고서 하이라이트

목차

제1장 분석 방법·범위

제2장 주요 요약

제3장 비즈니스 프로세스 아웃소싱 시장 : 변동 요인·경향·범위

제4장 비즈니스 프로세스 아웃소싱 시장 : 서비스 유형별 추정·동향 분석

제5장 비즈니스 프로세스 아웃소싱 시장 : 아웃소싱 유형별 추정·동향 분석

제6장 비즈니스 프로세스 아웃소싱 시장 : 배포별 추정·동향 분석

제7장 비즈니스 프로세스 아웃소싱 시장 : 최종 용도별 추정·동향 분석

제8장 비즈니스 프로세스 아웃소싱 시장 : 지역별 추정·동향 분석