세계의 스마트 프로세스 애플리케이션 시장 규모, 점유율, 동향 분석 보고서 : 제공별, 전개 형태별, 기업 규모별, 최종 용도별, 지역별, 부문 예측(2025-2030년)

Smart Process Application Market Trends:

The global smart process application market size was estimated at USD 69.24 billion in 2024 and is anticipated to grow at a CAGR of 17.0% from 2025 to 2030. The rising adoption of digital transformation strategies by businesses globally is driving smart process application market growth. Companies across sectors such as finance, healthcare, manufacturing, and retail are shifting toward digital-first models, which necessitate applications that are not only automated but also intelligent. Smart process application (SPA) offer the ability to dynamically adapt processes in response to changing inputs or conditions, which is essential in today's fast-paced and data-driven environments. By enabling real-time data processing and analytics-driven decision-making, SPAs empower organizations to be more responsive, agile, and customer-centric.

The rise in remote and hybrid work models has created a strong demand for digital tools that facilitate seamless collaboration and automated workflows across distributed teams. SPAs support these models by enabling mobile access, secure document sharing, task tracking, and integrated communication channels. As workforce dynamics continue to evolve, businesses are turning to SPAs to maintain productivity, ensure continuity, and improve employee engagement in decentralized work environments.

The increasing use of cloud-based solutions is also accelerating the growth of the smart process application market. Cloud platforms offer easier deployment, lower upfront costs, and the ability to integrate SPAs with existing enterprise systems. Cloud-based SPAs can be accessed from anywhere, which aligns well with global operations and mobile workforces. Additionally, cloud environments support continuous updates, scalability, and integration with emerging technologies such as AI, IoT, and blockchain, enhancing the overall value and performance of smart process applications.

Furthermore, the emergence of low-code and no-code development platforms is making it easier for businesses to adopt and customize smart process applications. These platforms allow users with minimal technical expertise to design, deploy, and iterate business processes with drag-and-drop interfaces and prebuilt templates. As a result, even non-IT departments can develop and manage SPAs tailored to their operational needs, reducing dependency on developers and shortening implementation timelines. This democratization of application development is expanding the reach of SPAs across all levels of an organization, from HR and finance to sales and compliance.

Global Smart Process Application Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the smart process application market report based on offering, deployment, enterprise size, end use, and region.

• Offering Outlook (Revenue, USD Million, 2018 - 2030)
• Solution
  • Enterprise Content Management
  • Business Process Management
  • Customer Experience Management
  • Business Intelligence and Analytics
  • Others
• Services
• Deployment Outlook (Revenue, USD Million, 2018 - 2030)
• On-premise
• Cloud
• Enterprise Size Outlook (Revenue, USD Million, 2018 - 2030)
• Large Enterprises
• Small and Medium Enterprises (SMEs)
• End Use Outlook (Revenue, USD Million, 2018 - 2030)
• Retail
• Healthcare
• IT & Telecom
• BFSI
• Manufacturing
• Government, Energy & Utilities
• Others
• Regional Outlook (Revenue, USD Million, 2018 - 2030)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • France
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
• Latin America
  • Brazil
• Middle East & Africa
  • UAE
  • Saudi Arabia
  • South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation and Scope
• 1.2. Market Definitions
• 1.3. Research Methodology
  • 1.3.1. Information Procurement
  • 1.3.2. Information or Data Analysis
  • 1.3.3. Market Formulation & Data Visualization
  • 1.3.4. Data Validation & Publishing
• 1.4. Research Scope and Assumptions
  • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Smart Process Application Variables, Trends, & Scope

• 3.1. Market Introduction/Lineage Outlook
• 3.2. Industry Value Chain Analysis
• 3.3. Market Dynamics
  • 3.3.1. Market Drivers Analysis
  • 3.3.2. Market Restraints Analysis
  • 3.3.3. Industry Opportunities
• 3.4. Smart Process Application Analysis Tools
  • 3.4.1. Porter's Analysis
    • 3.4.1.1. Bargaining power of the suppliers
    • 3.4.1.2. Bargaining power of the buyers
    • 3.4.1.3. Threats of substitution
    • 3.4.1.4. Threats from new entrants
    • 3.4.1.5. Competitive rivalry
  • 3.4.2. PESTEL Analysis
    • 3.4.2.1. Political landscape
    • 3.4.2.2. Economic and Social landscape
    • 3.4.2.3. Technological landscape
    • 3.4.2.4. Environmental landscape
    • 3.4.2.5. Legal landscape

Chapter 4. Smart Process Application: Offering Estimates & Trend Analysis

• 4.1. Smart Process Application (SPA) Market, By Offering Analysis & Market Share, 2024 & 2030
• 4.2. Solution
  • 4.2.1. Solution market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.2.1.1. Enterprise Content Management
      • 4.2.1.1.1. Enterprise content management market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.2.1.2. Business Process Management
      • 4.2.1.2.1. Business process management market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.2.1.3. Customer Experience Management
      • 4.2.1.3.1. Customer experience management market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.2.1.4. Business Intelligence and Analytics
      • 4.2.1.4.1. Business intelligence and analytics market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.2.1.5. Others
      • 4.2.1.5.1. Others market estimates and forecasts, 2018 - 2030 (USD Million)
• 4.3. Services
  • 4.3.1. Services market estimates and forecasts, 2018 - 2030 (USD Million)

Chapter 5. Smart Process Application: Deployment Estimates & Trend Analysis

• 5.1. Smart Process Application (SPA) Market, By Deployment Analysis & Market Share, 2024 & 2030
• 5.2. On-premise
  • 5.2.1. On-premise market estimates and forecasts, 2018 - 2030 (USD Million)
• 5.3. Cloud
  • 5.3.1. Cloud market estimates and forecasts, 2018 - 2030 (USD Million)

Chapter 6. Smart Process Application: Enterprise Size Estimates & Trend Analysis

• 6.1. Smart Process Application (SPA) Market, By Enterprise Size Analysis & Market Share, 2024 & 2030
• 6.2. Large Enterprises
  • 6.2.1. Large enterprises market estimates and forecasts, 2018 - 2030 (USD Million)
• 6.3. Small and Medium Enterprises
  • 6.3.1. Small and medium enterprises market estimates and forecasts, 2018 - 2030 (USD Million)

Chapter 7. Smart Process Application: End Use Estimates & Trend Analysis

• 7.1. Smart Process Application (SPA) Market, By End Use Analysis & Market Share, 2024 & 2030
• 7.2. BFSI
  • 7.2.1. BFSI market estimates and forecasts, 2018 - 2030 (USD Million)
• 7.3. Retail
  • 7.3.1. Retail market estimates and forecasts, 2018 - 2030 (USD Million)
• 7.4. Healthcare
  • 7.4.1. Healthcare market estimates and forecasts, 2018 - 2030 (USD Million)
• 7.5. IT & Telecom
  • 7.5.1. IT & telecom market estimates and forecasts, 2018 - 2030 (USD Million)
• 7.6. Manufacturing
  • 7.6.1. Manufacturing market estimates and forecasts, 2018 - 2030 (USD Million)
• 7.7. Government, Energy & Utilities
  • 7.7.1. Government, energy & utilities market estimates and forecasts, 2018 - 2030 (USD Million)
• 7.8. Others
  • 7.8.1. Others market estimates and forecasts, 2018 - 2030 (USD Million)

Chapter 8. Smart Process Application (SPA) Market: Regional Estimates & Trend Analysis

• 8.1. Smart Process Application (SPA) Market Share, By Region, 2024 & 2030, USD Million
• 8.2. North America
  • 8.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.2.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
  • 8.2.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
  • 8.2.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
  • 8.2.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.2.6. U.S.
    • 8.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.2.6.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.2.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.2.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.2.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.2.7. Canada
    • 8.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.2.7.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.2.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.2.7.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.2.7.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.2.8. Mexico
    • 8.2.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.2.8.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.2.8.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.2.8.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.2.8.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
• 8.3. Europe
  • 8.3.1. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
  • 8.3.2. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
  • 8.3.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
  • 8.3.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.3.5. UK
    • 8.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.5.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.3.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.3.5.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.3.5.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.3.6. Germany
    • 8.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.6.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.3.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.3.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.3.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.3.7. France
    • 8.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.7.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.3.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.3.7.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.3.7.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
• 8.4. Asia Pacific
  • 8.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
  • 8.4.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
  • 8.4.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
  • 8.4.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.4.6. China
    • 8.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.6.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.4.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.4.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.4.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.4.7. India
    • 8.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.7.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.4.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.4.7.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.4.7.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.4.8. Japan
    • 8.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.8.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.4.8.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.4.8.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.4.8.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.4.9. Australia
    • 8.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.9.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.4.9.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.4.9.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.4.9.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.4.10. South Korea
    • 8.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.10.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.4.10.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.4.10.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.4.10.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
• 8.5. Latin America
  • 8.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.5.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
  • 8.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
  • 8.5.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
  • 8.5.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.5.6. Brazil
    • 8.5.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.6.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.5.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.5.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.5.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
• 8.6. Middle East & Africa
  • 8.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.6.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
  • 8.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
  • 8.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
  • 8.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.6.6. UAE
    • 8.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.6.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.6.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.6.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.6.6.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.6.7. Saudi Arabia
    • 8.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.7.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.6.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.6.7.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.6.7.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)
  • 8.6.8. South Africa
    • 8.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.8.2. Market estimates and forecast by offering, 2018 - 2030 (Revenue, USD Million)
    • 8.6.8.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Million)
    • 8.6.8.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Million)
    • 8.6.8.5. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Million)

Chapter 9. Competitive Landscape

• 9.1. Recent Developments & Impact Analysis by Key Market Participants
• 9.2. Company Categorization
• 9.3. Company Market Share Analysis, 2024
• 9.4. Company Heat Map Analysis
• 9.5. Strategy Mapping
  • 9.5.1. Expansion
  • 9.5.2. Mergers & Acquisition
  • 9.5.3. Partnerships & Collaborations
  • 9.5.4. Product Launches
  • 9.5.5. Recent Developments
• 9.6. Company Profiles
  • 9.6.1. Salesforce Inc.
    • 9.6.1.1. Participant's Overview
    • 9.6.1.2. Financial Performance
    • 9.6.1.3. Product Benchmarking
    • 9.6.1.4. Recent Developments
  • 9.6.2. SAP SE
    • 9.6.2.1. Participant's Overview
    • 9.6.2.2. Financial Performance
    • 9.6.2.3. Product Benchmarking
    • 9.6.2.4. Recent Developments
  • 9.6.3. Appian Corporation Inc.
    • 9.6.3.1. Participant's Overview
    • 9.6.3.2. Financial Performance
    • 9.6.3.3. Product Benchmarking
    • 9.6.3.4. Recent Developments
  • 9.6.4. Dell Technologies
    • 9.6.4.1. Participant's Overview
    • 9.6.4.2. Financial Performance
    • 9.6.4.3. Product Benchmarking
    • 9.6.4.4. Recent Developments
  • 9.6.5. IBM Corporation
    • 9.6.5.1. Participant's Overview
    • 9.6.5.2. Financial Performance
    • 9.6.5.3. Product Benchmarking
    • 9.6.5.4. Recent Developments
  • 9.6.6. Blue Yonder Group, Inc.
    • 9.6.6.1. Participant's Overview
    • 9.6.6.2. Financial Performance
    • 9.6.6.3. Product Benchmarking
    • 9.6.6.4. Recent Developments
  • 9.6.7. Verint Systems Inc.
    • 9.6.7.1. Participant's Overview
    • 9.6.7.2. Financial Performance
    • 9.6.7.3. Product Benchmarking
    • 9.6.7.4. Recent Developments
  • 9.6.8. Thomas Bravo
    • 9.6.8.1. Participant's Overview
    • 9.6.8.2. Financial Performance
    • 9.6.8.3. Product Benchmarking
    • 9.6.8.4. Recent Developments
  • 9.6.9. Open Text Corporation
    • 9.6.9.1. Participant's Overview
    • 9.6.9.2. Financial Performance
    • 9.6.9.3. Product Benchmarking
    • 9.6.9.4. Recent Developments
  • 9.6.10. Pegasystems Inc.
    • 9.6.10.1. Participant's Overview
    • 9.6.10.2. Financial Performance
    • 9.6.10.3. Product Benchmarking
    • 9.6.10.4. Recent Developments