유럽의 협업 애플리케이션 예측(2022-2027년)

The IDC Market Forecast examines the collaboration applications market, with breakdowns for each category. It outlines major market trends and provides recommendations for market players."The essence of collaboration is changing as hybrid work becomes the norm. It is based on enabling a distributed workforce to work as well as helping them to develop human connections and bonds. Collaboration solutions will have to address both," said Oru Mohiuddin, senior research manager, IDC's European Unified Communications and Collaboration.

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

• Incorporate Training and Adoption as Part of the Solution
• Incorporate Change Management as Part of the Rollout of New Tools/Solutions
• Include Ice-Breakers as Collaboration Features
• Provide BYOC Options and Expand Integration Capabilities
• Expand Reach to Include Frontline Workers
• Enhance Security Features

Market Forecast

Market Context

• Drivers and Inhibitors
  • Drivers
    • Advanced Collaboration Tools
    • Emergence of New Use Cases
  • Inhibitors
    • Commoditization of Solutions
• Significant Market Developments
  • Businesses Still Face Challenges in Implementing Hybrid Work
  • Community Needs Reinforcement in Collaboration
  • Inclusivity Is Important for Collaboration
  • Canvas Represents the Next Phase in the Evolution of Collaboration Applications
  • Recent Innovations have Focused on AI and Analytics
  • Collaboration Applications Are Partially Replacing Voice
• Changes from Prior Forecast

Market Definition

• Collaboration Applications
  • Conferencing and Virtual Events Applications
  • Email Applications
  • Enterprise Community Applications
  • Team Collaborative Applications

Methodology

Related Research