IDC PlanScape : 업무의 미래 - 자동화 및 지능형 문서 처리

This IDC PlanScape presents enterprises with a practical framework to achieve a successful implementation of workflow automation specific to their content services. This IDC PlanScape was built specially through the lens of the future of work. It provides comprehensive guidelines, phases, themes, and activities for business and technology leaders to implement document automation. The framework also serves as a scorecard for executives to identify weaknesses and prioritize technology initiatives, use cases, and process/policy changes across functions and the organization."The promise of AI - and now generative AI - has captured the world's excitement," says Amy Machado, research manager, Enterprise Content and Knowledge Management strategies. "But its implementation within IDP and automation requires something important, especially regarding business content: data trust. We found that trust in extracted data coming from AI/ML models was a top concern during the initial phases of automation projects, and companies need to plan for that to make IDP investments successful."

IDC PlanScape Figure

Executive Summary

Why Are Automation and Intelligent Document Processing Important?

What Are Automation and Intelligent Document Processing Technology?

Who are the Key Stakeholders?

How Can My Organization Take Advantage of Automation and Intelligent Document Processing?

Advice for Technology Buyers

Related Research