IDC FutureScape : 세계의 Future of Work 예측(2024년)

This IDC study contains IDC analysts' future of work worldwide outlook for 2024 and the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the framework for technology-related initiatives in the years ahead that can be leveraged by IT, human resources (HR), and other line-of-business (LOB) decision makers and influencers."The next five years will show the rapid shift in business and technology to support new ways of working," said Amy Loomis, research vice president, Future of Work at IDC. "Across industries and organizations, there must be equal investment in deploying automation like AI and GenAI and human skills and guardrails essential to managing them."

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers
• Predictions: Impact on Technology Buyers
  • Prediction 1: By 2026, Enterprises That Directly Tie GenAI to Intelligent Document Processing Will See a 20% Increase in New Use Cases Leading to Increased Productivity and Scale and Improved Customer Experiences
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 2: By 2028, over Two-Thirds of Large Businesses Will Use Prompt Engineering to Prototype AR/VR Simulations, Reducing Development Time from Weeks to Hours and Creating Precision Training
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 3: Business Teams Using Code Generation Copilots Will Achieve 70% Success Rate in Streamlining Jobs with Task/Workflow Automation, Replacing Low-Code and IT-Supported Development by 2024
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 4: 60% of G2000 Will Upgrade Hardware and Software Technologies to Increase Worker Retention with Personalized Work Experiences and Enhanced Collaboration by 2025
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 5: By 2028, Digital Twin Technologies Will Enhance Virtual and Physical Office User Experiences, Driving a 30%+ Improvement in Retention of Workers in G1000 Companies
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 6: By 2028, 80% of the Global 2000 Will Invest in Office Climate Havens, Using Asset-Based/Renewable Energy to Defray 30% of Their Ongoing Operating Costs
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 7: In 2024, GenAI Tools Will Enable Senior Leaders to Double Productive Use of Unstructured Data by Discovering Untapped Insights and Knowledge, Driving 20% Growth in Sustainable Business Benefit
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 8: Enterprises Will Leverage Personalized Technology Skills Development to Drive $1 Trillion in Productivity Gains by 2026, Enabled by GenAI and Automation Everywhere
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 9: By 2027, 80% of G1000 Organizations Will Mitigate Technical Skills Shortages Using Digital Adoption Platforms
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 10: By 2027, 40% of Current Job Roles Will Be Redefined or Eliminated Across G2000 Organizations Accelerated by GenAI Adoption
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI Everywhere - Generative AI Takes the Spotlight
• The Drive to Automate - Maximizing Efficiency and New Opportunities
• Economic Uncertainty - IT Malaise and Market Volatility
• Cybersecurity and Risk - Building Resilience Against Multiplying Threats
• The Digital Business Imperative - Competitiveness and Outcomes
• Dynamic Work and Skills Requirements - New Work Mode Era
• Operationalization of ESG - Measuring and Implementing Sustainability

Learn More

• Related Research