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U.S. SMB Wireline Voice and Data Market Shares, 2023: Cable Growth Continues But at a Slower Pace

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  • Comcast
  • Spectrum Broadband(Charter)
  • AT&T, Verizon, and Lumen

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AJY 24.07.05

This IDC study provides vendor market shares for the U.S. SMB wireline voice and data market for 2023."SMBs recognize the need to invest in technologies and services to solve business problems and stay connected to customers. This provides an attractive opportunity for vendors of voice and data communications services," says Jason Blackwell, research director, SMB Communications Services at IDC. "However, communications service providers need to be able to customize solutions, focus on business outcomes, and help SMBs navigate the multitude of technology choices to maximize their return on investment."

IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

Who Shaped the Year

  • Comcast
  • Spectrum Broadband (Charter)
  • AT&T, Verizon, and Lumen

Market Context

  • Significant Market Developments

Methodology

Market Definition

  • Small Business
  • Medium-Sized Business

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