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Worldwide IT Operations Management Software Forecast, 2024-2028: Addressing the Chaos of Digital Operations

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ÀÌ º¸°í¼­´Â ÀÌ IDC ¿¬±¸´Â 2023-2028³â ITOM ¼ÒÇÁÆ®¿þ¾î ½ÃÀåÀÇ ½ÃÀå ±Ô¸ð¿Í ¿¹ÃøÀ» Á¦°øÇϸç, Áö¿ªº° ¹× ¹èÆ÷ ¸ðµ¨º° »è°¨À» Æ÷ÇÔÇÕ´Ï´Ù. ¶ÇÇÑ ½ÃÀå ¼ºÀåÀÇ µ¿Àΰú ÀúÇØ ¿äÀο¡ ´ëÇÑ ÇØ¼³µµ Á¦°øÇÕ´Ï´Ù. IDCÀÇ ¿£ÅÍÇÁ¶óÀÌÁî ½Ã½ºÅÛ °ü¸®, °¡½Ã¼º ¹× AIOps Á¶»ç Ã¥ÀÓÀÚÀÎ Shannon Kalvar´Â "µðÁöÅÐ ¿î¿µÀ¸·ÎÀÇ ÀüȯÀ¸·Î ÀÎÇØ Àüü ºñÁî´Ï½º°¡ °í°´ÀÌ ÁÖµµÇÏ´Â °¡Ä¡ È帧¿¡ ³ëÃâµÊ¿¡ µû¶ó IT´Â ´õ¿í ¹ÎøÇϰí ÀûÀÀ·ÂÀÌ ³ô¾ÆÁ®¾ß ÇÕ´Ï´Ù. ÀÌ·¯ÇÑ ÀüȯÀº ÀÌ¹Ì ¿î¿µ ¼ÒÇÁÆ®¿þ¾î ½ÃÀå¿¡¼­ ¾öû³­ º¯È­¸¦ ÁÖµµÇϰí ÀÖÀ¸¸ç, ÀÌ·¯ÇÑ º¯È­´Â Ŭ¶ó¿ìµå ¿î¿µ ¸ðµ¨·Î ÀüȯÇÒ ¶§ ´õ¿í °¡¼ÓÈ­µÉ °ÍÀÔ´Ï´Ù."¶ó°í ¸»Çß½À´Ï´Ù.

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LSH 24.11.14

This IDC study provides the market size and forecast for the ITOM software market for 2023-2028, including cuts by geographic region as well as deployment model. It also provides commentary on drivers and inhibitors to market growth."IT has to become more agile and adaptive as the shift to digital operations exposes the entire business to the customer-pulled value stream," said Shannon Kalvar, research director, Enterprise Systems Management, Observability, and AIOps, IDC. "This transition is already driving massive changes in the operations software market, which will only accelerate when we move into a cloud operating model."

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Transition to a Cloud Operating Model
      • Talent Gap Drives Automation
      • Dispersed Methodologies Centralized on Unifying Platforms
    • Inhibitors
      • Low Marginal Value of Change
      • AI/ML Project Focus
  • Significant Market Developments
  • Changes from Prior Forecast

Market Definition

Methodology

  • Historical and Forecast Market Values and Exchange Rates

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