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¼¼°èÀÇ °í°´°ü°è°ü¸® ¾ÖÇø®ÄÉÀÌ¼Ç ¼ÒÇÁÆ®¿þ¾î ¿¹Ãø(2024-2028³â) : AI ÁÖµµ µ¥ÀÌÅÍ Àü·«ÀÌ ½ÃÀå ¼ºÀåÀ» ÃËÁøWorldwide Customer Relationship Management Applications Software Forecast, 2024-2028: AI-Driven Data Strategies Fueling Market Growth |
ÀÌ Á¶»ç ¸®Æ÷Æ®´Â 2023-2028³â ¼¼°èÀÇ °í°´°ü°è°ü¸® ¾ÖÇø®ÄÉÀÌ¼Ç ¼ÒÇÁÆ®¿þ¾î ¿¹ÃøÀ» Á¦°øÇϰí ÀÖ½À´Ï´Ù. "°¡¼ÓÈµÈ ÆÄ±«Àû Çõ½ÅÀÇ ½Ã´ë¸¦ ÇìÃijª°¡±â À§Çؼ´Â µ¥ÀÌÅÍÀÇ ÁøÁ¤ÇÑ ÀáÀç·ÂÀ» Ȱ¿ëÇÏ´Â °ÍÀÌ Áß¿äÇÒ °ÍÀÔ´Ï´Ù. ±â¾÷µéÀº »õ·Î¿î ¹æ½ÄÀ¸·Î µ¥ÀÌÅ͸¦ Ȱ¿ëÇÏ¿© º¹À⼺À» ÇØ°áÇÏ´Â ¼Ö·ç¼ÇÀ» ¸ð»öÇϰí, ÀΰøÁö´É(AI)ÀÌ Á¦°øÇÏ´Â ±âȸ¸¦ Ȱ¿ëÇÏ¿© ÀÇ»ç°áÁ¤ ÇÁ·Î¼¼½º¸¦ °³¼±ÇÏ°í ¿µÇâ·Â ÀÖ´Â ºñÁî´Ï½º ¼º°ú¸¦ À̲ø¾î³¾ °ÍÀÔ´Ï´Ù."¶ó°í IDCÀÇ Sales Force Productivity and Performance ´ã´ç Á¶»ç ¸Å´ÏÀúÀÎ Michelle MorganÀº ¸»Çß½À´Ï´Ù.
This IDC study provides the worldwide customer relationship management applications software forecast for 2023-2028. "Unlocking the true potential of data will be crucial to navigate an era of accelerated disruption. Companies will seek solutions to leverage data in novel ways to address complexity, harnessing the opportunities afforded by artificial intelligence (AI) to refine their decision-making processes and drive impactful business outcomes," said Michelle Morgan, research manager, Sales Force Productivity and Performance at IDC.