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IDC MaturityScape Benchmark: Digital Supply Chain Resiliency in North America, 2025

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This IDC study presents the results of IDC's 2024 Digital Supply Chain Resiliency 2.0 MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Digital Supply Chain Resiliency 2.0 (IDC #US52017324, May 2024). Together, they provide a comprehensive overview of IDC's digital supply chain resiliency maturity model."If the global pandemic opened a new door to investing in supply chain resiliency, the following years have forced that door wide open. It's become critical to have proactive risk identification, rapid disruption response, and scenario modelling capabilities wrapped with supply chain orchestration to provide enterprisewide resiliency," says Simon Ellis, group vice president for IDC's Worldwide Supply Chain programs. "Companies that understand the strategic value of the supply chain should be regularly assessing themselves against a maturity framework to help in defining how they can progress, both to drive supply chain capabilities and to meet their business goals."

IDC MaturityScape Benchmark Figure

Executive Summary

Analysis of Digital Supply Chain Resiliency Maturity Benchmark Data

  • Stages of the Digital Supply Chain Resiliency Maturity Framework
    • Survey Findings: Maturity Distribution Across Stages
  • Dimensions of the Digital Supply Chain Resiliency Maturity Framework
    • Survey Findings: Maturity Distribution Across Dimensions
  • Evaluating Digital Supply Chain Resiliency Maturity: Survivors and Thrivers
    • Survey Findings: Comparison of Survivors and Thrivers

Advice for Technology Buyers

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  • Related Research
  • Appendix
  • Methodology
  • Survey Respondent Segmentation
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