퍼블릭 클라우드 프로바이더가 IT 세계에서 매니지드 SP와 매니지드 서비스를 재구축하는 방법

This IDC Market Perspective discusses how the combination of public cloud providers becoming the locus of enterprise consumption of cloud capabilities when used with managed cloud services and public cloud providers becoming closely integrated with managed SPs is driving not just changes in customer perceptions of the roles of managed SPs and public cloud providers but also a fundamental restructuring of managed SP business models. This document also provides managed SPs with a framework of critical factors to consider in responding to these shifts."Managed SPs need to adapt their business models as public cloud providers increasingly take center stage as the source of cloud capabilities with managed cloud services," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Investments that managed SPs must make to ensure that they can effectively compete involve reassessing brand, positioning, and differentiation; emphasizing role and position as general contractor or niche provider; providing robust governance; implementing effective organizational structure; building an integrated digital services supply chain; creating an inventory system; automating while optimizing critical partnerships; and experimenting with new channels for opportunities."

Executive Snapshot

New Market Developments and Dynamics

• Executive Summary
• Key Enterprise Trends Shaping Sourcing Strategies in Using Array of Service Providers with Managed Cloud Services
  • Utilizing Key Technology Enablers
  • Focusing on Optimizing Resources for Cloud
  • Defining Roles and Responsibilities Across Providers
  • Move to System-Centric Managed Services
• Changing Industry Structure and Provider Roles and Responsibilities
  • Critical Trends Shaping Industry Structure and Changing Roles and Responsibilities
  • Shift in Industry Structure
    • Change in Responsibilities by Technology and Services Across Service Providers
    • Impact on Strategic Key Roles and Responsibilities of Managed SPs and Public Cloud Providers
      • New Roles and Responsibilities of Managed SPs
      • Roles and Responsibilities of Public Cloud Providers
• Impact on Structure of Managed SPs and Managed Services
  • New Structural Model of General Contractor
    • New Operating Model
    • Integrated Digital Services Supply Chain

Advice for the Services Provider

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• Related Research
• Synopsis