유럽 서비스 시장에 영향을 미치는 규제 요인과 서비스 프로바이더의 대응책

This IDC Market Perspective analyzes the major regulatory factors causing operational and strategic hurdles to services providers and highlights innovative approaches to navigate and capitalize on these trends."The European IT and business services industry is navigating a complex regulatory environment shaped by the GDPR, DMA, DSA, and emerging frameworks like the AI Act and the European ePrivacy Regulation. While these regulations present significant compliance challenges, they also create opportunities for innovation and growth. Firms that invest in expertise, adapt their services, and align with regulatory requirements are well-positioned to thrive in this evolving landscape." - Senior Research Manager Milan Kalal, IDC EMEA

Executive Snapshot

New Market Developments and Dynamics

• General Data Protection Regulation
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: Accenture
• EU Digital Markets Act
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: Capgemini
• EU Digital Services Act
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: Infosys
• EU Artificial Intelligence Act
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: Deloitte
• EU Digital Operational Resiliency Act
  • Regulation Highlights
    • Implications for Services Providers
    • How Services Providers Have Addressed This Regulation
• Network and Information Security 2 Directive
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: IBM
• The European ePrivacy Regulation
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: TCS
• Brexit-Related Regulatory Divergence
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: Wipro
• Taxation and Digital Services Taxes
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: PwC
• Sustainability Regulations
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: HCLTech
• Cross-Border Data Flow Regulations
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: AWS
• Binding Corporate Rules
  • Regulation Highlights
    • Implications for Services Providers
    • Services Provider Example: Infosys

Advice for the Services Provider

• Strengthen Cyber-Resilience & ICT Risk Management
• Prioritize Privacy-First Strategies & Data Governance
• Redesign Digital Marketing & AdTech Strategies
• Build Compliance-Centric AI & Automation Frameworks
• Enhance Regulatory Compliance via Automation & Reporting
• Advice for Services Providers on Assisting Their Clients in Europe with Regulatory Challenges

Learn More

• Related Research
• Synopsis