IDC의 월드와이드 서비스 분류법(2025년)

This IDC study provides a detailed description of IDC's services market taxonomy. In 2025, the taxonomy includes individual foundation markets grouped within three services categories (i.e., business services, IT services, and engineering services) and three primary market segments (i.e., project-oriented services, managed services, and support services). IDC's services market taxonomy is the basis for IDC services research studies and data products and forecasts."IDC's services taxonomy presents a comprehensive and standardized view of the worldwide services marketplace," said Jason Bremner, research vice president, IDC's Worldwide Services. "It continues to be the premier source for defining and categorizing external business, IT, and engineering services and the basis for IDC market sizing and forecast data products such as trackers and spending guides."

IDC's Worldwide Services Taxonomy

Services Taxonomy Changes for 2025

• Renames
• Additions
• Recategorizations

Taxonomy Overview

Hierarchical Mapping: Services Primary/Secondary Markets

• Foundation Market View
• Competitive Services Market View

Definitions

• Services Category
  • Business Services
  • Business Consulting
    • Business Process Outsourcing
      • Human Resources Business Process Outsourcing
      • Procurement Business Process Outsourcing Services
      • Finance and Accounting Business Process Outsourcing Services
      • Customer Care Business Process Outsourcing Services
      • Marketing Business Process Outsourcing
      • "Other" Horizontal Business Process Outsourcing Services
      • Vertical (Industry-Specific) Business Process Outsourcing Services
    • Business Support Services
      • Business Skills Training
      • Exceptions and Exclusions
  • IT Services
    • Technology Consulting
      • IT Consulting
      • Network Consulting
    • Technology Implementation
      • Systems Integration
      • Network Integration
      • Custom Application Development
      • Discrete Testing Services
    • Technology Outsourcing
      • Application Management
      • IT Outsourcing
      • Network and Endpoint Outsourcing Services
      • Hosting Infrastructure Services
      • Carrier Network Infrastructure Outsourcing Services
    • IT Deploy and Support
      • Hardware Deploy and Support
      • Deployment Services
      • Support Services
      • Managed Support Services
      • Protection Services (Accidental Damages)
      • Decommissioning Services
      • Software Deploy and Support
    • IT Education and Training
  • Engineering Services
    • Product Engineering Services
    • Operational Technology Services
    • Digital Engineering Services
• Competitive Services Markets
  • Emerging Technology Competitive Services Markets
    • Enterprise Intelligence Services
    • Artificial Intelligence Services
    • Cloud Services
      • Cloud Professional Services
      • Managed Cloud Services
    • Internet of Things Services
  • Business Model Competitive Services Markets
    • Digital Services
      • Digital Transformation Services
      • Digital Strategy Consulting Services
    • Customer Experience Services
    • Environmental, Social, and Governance Business Services
    • Offshore Services
  • Infrastructure Solutions Competitive Markets
    • Security Services
    • Storage Services
    • Business Continuity and Disaster Recovery Services
    • Datacenter Services
  • Software Solution Services Competitive Markets

Learn More

• Methodology
  • Vendor Historical Modelling Methodology
  • Forecasting Methodology
• Related Research
• Synopsis