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The Human Factor at Work in the Digital Business and AI Era

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This IDC Market Perspective shares insights on how organizations can enhance the human element in the Digital Business and AI Era. There are five key pillars to consider for improving the human factor within an organization: the role of technology, wellbeing practices, the establishment of culture and values, the effectiveness of growth initiatives, and the management of relationships. Together, these pillars create a modern and adaptable organizational model. "Organizations in EMEA need to improve their strategies for enhancing the human factor at work, especially as technology evolves rapidly. Demonstrable support of the human factor will be crucial for organizations aiming to attract and keep talent. Companies that only focus on cutting costs and increasing technology efficiency will struggle in the long run." - Senior Research Analyst Erica Spinoni, IDC EMEA Future of Work and Digital Business and AI Transformation Strategies

Executive Snapshot

New Market Developments and Dynamics

  • The Five Pillars to Promote the Human Factor
    • Technology: Adding Value to Each Task
    • Wellbeing: Promoting a Fair Balance Between the Work and Private Spheres
    • Culture and Value: Recognizing and Sharing Organization's Value
    • Growth: Investing in Talent and Skills for Today and Tomorrow
    • Empathic Leadership: Bring Change Management to the Next Level

Advice for the Services Provider

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  • Synopsis
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