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시장보고서
상품코드
1701997
환자 중심 헬스케어 앱 시장 : 기술별, 운영체제별, 용도별, 최종사용자별, 지역별(2025-2033년)Patient Centric Healthcare App Market Report by Technology, Operating System, Application, End User, and Region 2025-2033 |
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환자 중심 헬스케어 앱 세계 시장 규모는 2024년 148억 달러에 달했습니다. 향후 IMARC Group은 2033년까지 662억 달러에 달하고, 2025-2033년 17.18%의 연평균 성장률(CAGR)을 보일 것으로 전망하고 있습니다. 환자의 편의성에 대한 요구 증가, 원격 의료의 급속한 확대, 의료 비용 상승, 예방 의료에 대한 관심 증가, 건강 및 웰빙 트렌드 증가, 정부의 적극적인 지원 등이 시장 성장의 주요 요인으로 작용할 것으로 보입니다.
환자 중심 헬스케어 앱은 의료 시스템에서 환자의 전반적인 경험을 우선시하고 개선하도록 설계된 디지털 플랫폼입니다. 이러한 용도는 환자의 참여, 권한 부여, 만족도 향상에 중점을 두고 개발됩니다. 일반적으로 예약 예약, 의료 기록 액세스, 투약 알림, 원격 의료 상담, 건강 교육 리소스 등의 기능을 제공합니다. 환자 중심 앱은 환자와 의료 서비스 제공업체 간의 커뮤니케이션을 간소화하고, 적극적인 건강 관리를 촉진하며, 개인화된 치료 계획을 촉진하는 것을 목표로합니다. 환자를 페이슨트 여정의 중심에 놓음으로써 이 앱들은 더 나은 건강 결과, 더 나은 치료 계획 준수, 더 효율적인 의료 생태계에 기여합니다.
오늘날의 환자들은 온라인 쇼핑, 뱅킹 등 다른 생활과 마찬가지로 의료 서비스도 편리하게 이용할 수 있기를 원합니다. 환자 중심의 앱은 집에서도 진료 예약, 의료 기록 열람, 의료진과의 상담이 가능한 편리함을 제공합니다. 또한, 코로나19 사태로 인해 원격 의료의 도입이 가속화되고 있으며, 이는 헬스케어 앱을 통해 촉진되는 경우가 많습니다. 이러한 확대로 인해 원격지 환자나 거동이 불편한 환자들도 쉽게 의료 서비스를 받을 수 있게 되었습니다. 이 외에도, 지속적으로 증가하는 의료 비용은 환자들에게 보다 비용 효율적인 옵션을 찾도록 유도하고 있습니다. 환자 중심의 앱은 종종 가격의 투명성을 제공하고, 환자가 의료 비용에 대한 정보에 입각한 의사 결정을 내릴 수 있도록 돕습니다. 이와 더불어, 헬스케어 앱은 예방의학으로 전환하고 있으며, 환자들에게 건강 상태를 모니터링하고, 피트니스 목표를 설정하고, 만성질환을 효과적으로 관리할 수 있는 도구를 제공합니다. 이에 따라 헬스케어 데이터의 상호운용성 추진으로 환자 중심의 앱이 전자 의료 기록(EHR) 시스템과 통합되어 환자와 의료 서비스 제공업체 간의 원활한 데이터 공유가 가능해졌습니다. 이와 더불어, 건강 및 웰빙에 대한 관심이 높아지면서 웨어러블 및 피트니스 트래커와 함께 사용자의 건강 상태를 파악하고 개선하는 데 도움을 주는 앱에 대한 수요가 증가하고 있습니다.
편의성에 대한 환자들의 요구 증가
최근 환자들은 삶의 다른 측면과 마찬가지로 쉽게 접근하고 관리할 수 있는 헬스케어 서비스를 원하고 있습니다. 환자 중심의 헬스케어 앱은 이러한 수요에 직접적으로 대응하고 있습니다. 이러한 앱을 통해 환자는 스마트폰으로 몇 번의 터치만으로 진료 예약을 할 수 있어 시간이 많이 소요되는 전화나 직접 방문의 필요성을 줄일 수 있습니다. 또한, 진료 기록, 검사 결과, 처방전 정보 등을 한 곳에서 빠르게 확인할 수 있습니다. 편리함은 원격 의료에도 적용됩니다. 원격으로 의료진과 상담할 수 있기 때문에 장시간 출퇴근을 하거나 혼잡한 대기실에서 오래 기다릴 필요가 없어져 환자 입장에서는 매우 편리합니다. 이러한 편의성은 환자의 경험을 향상시킬 뿐만 아니라, 특히 외딴 지역이나 의료 서비스가 부족한 지역에 거주하는 사람들의 의료 서비스 접근성을 향상시킵니다. 환자들이 점점 더 편리함을 우선순위에 두게 됨에 따라, 의료 서비스 제공업체와 의료 기관은 이러한 기대에 부응하고 진화하는 의료 환경에서 경쟁력을 유지하기 위해 환자 중심의 앱을 도입해야 합니다.
원격 의료의 급속한 확장
코로나19 사태로 인해 가속화된 원격의료의 급속한 확대는 환자 중심 헬스케어 앱의 큰 원동력이 되고 있습니다. 원격 의료를 통해 환자들은 집에서 편안하고 안전하게 진찰, 진단, 치료 계획을 받을 수 있습니다. 환자 중심 앱은 종종 이러한 원격 의료 서비스에 대한 입구 역할을 하며, 사용자가 의료 서비스 제공업체와 가상 예약을 할 수 있게 해줍니다. 원격 의료에는 몇 가지 장점이 있습니다. 특히 위급한 상황에 처했을 때, 물리적 방문을 제한함으로써 의료 시설의 부담을 줄일 수 있습니다. 또한, 거동이 불편한 환자나 대면 의료 서비스가 부족한 원격지에 거주하는 환자의 의료 접근성을 향상시킬 수 있습니다. 또한 원격 의료는 혼잡한 대기실에서 질병 감염의 위험을 줄일 수 있습니다. 환자 중심의 앱은 원격 의료 상담을 위한 안전하고 사용자 친화적인 플랫폼을 제공함으로써 이러한 확장을 촉진하는 데 도움을 주고 있습니다. 원격 의료의 성장은 의료 서비스 제공 방식을 근본적으로 바꾸고 있으며, 현대 의료 시스템에서 환자 중심 앱의 중요성을 강조하고 있습니다.
의료비 상승
치솟는 의료비는 전 세계 환자와 의료 시스템에서 시급한 문제로 대두되고 있습니다. 환자들은 점점 더 가격에 민감해지고 있으며, 의료 비용에 대한 투명성을 요구하고 있습니다. 환자 중심의 헬스케어 앱은 비용 효율성과 정보에 입각한 의사결정을 촉진하는 기능을 제공함으로써 이러한 문제를 해결하고 있습니다. 이러한 앱은 의료 서비스의 가격 투명성을 제공하는 경우가 많으며, 환자는 비용을 비교하고 예산에 맞는 의료기관을 선택할 수 있습니다. 또한 특정 치료나 시술에 대한 본인 부담금을 추정할 수 있는 도구를 제공하여 환자가 미리 의료비 계획을 세울 수 있도록 도와주는 경우도 있습니다. 또한, 보험 청구서 제출을 용이하게 하고 공제액과 본인 부담금을 추적하는 앱도 있어 환자가 의료비 지출을 관리할 수 있도록 돕습니다.
The global patient centric healthcare app market size reached USD 14.8 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 66.2 Billion by 2033, exhibiting a growth rate (CAGR) of 17.18% during 2025-2033. The increasing patient demands for convenience, rapid telemedicine expansion, rising healthcare costs, increasing focus on preventive care, growing health and wellness trends, and favorable government initiatives are some of the major factors propelling the market.
A patient-centric healthcare app is a digital platform designed to prioritize and enhance the overall patient experience within the healthcare system. These applications are developed with a primary focus on improving patient engagement, empowerment, and satisfaction. They typically offer features such as appointment scheduling, access to medical records, medication reminders, telemedicine consultations, and health education resources. Patient-centric apps aim to streamline communication between patients and healthcare providers, promote proactive health management, and facilitate personalized care plans. By putting patients at the center of their healthcare journey, these apps contribute to better health outcomes, increased adherence to treatment plans, and a more efficient healthcare ecosystem.
Patients today expect healthcare services to be as convenient as other aspects of their lives, such as online shopping or banking. Patient-centric apps offer the convenience of booking appointments, accessing medical records, and consulting with healthcare providers from the comfort of their homes. Additionally, the COVID-19 pandemic accelerated the adoption of telemedicine, which is often facilitated through healthcare apps. This expansion has made healthcare more accessible to patients in remote areas and those with limited mobility. Other than this, the ever-increasing cost of healthcare is prompting patients to seek more cost-effective options. Patient-centric apps often offer price transparency and help patients make informed decisions about their healthcare expenses. Besides this, healthcare apps are shifting toward preventive care, providing patients with tools to monitor their health, set fitness goals, and manage chronic conditions effectively. In line with this, the push for healthcare data interoperability has led to the integration of patient-centric apps with Electronic Health Records (EHR) systems, allowing for seamless data sharing between patients and healthcare providers. Besides this, a growing interest in health and wellness, coupled with wearables and fitness trackers, has fueled the demand for apps that help users track and improve their health.
Increasing Patient Demands for Convenience
Patients these days demand healthcare services that are as easy to access and manage as other aspects of their lives. Patient-centric healthcare apps are a direct response to this demand. These apps allow patients to schedule appointments with a few taps on their smartphones, reducing the need for time-consuming phone calls or in-person visits. Moreover, they provide quick access to medical records, test results, and prescription information, all in one place. Convenience extends to telemedicine as well. Patients appreciate the ability to consult with healthcare providers remotely, eliminating the need for lengthy commutes and long wait times in crowded waiting rooms. This level of convenience not only improves the patient experience but also enhances healthcare accessibility, particularly for individuals living in remote or underserved areas. As patients increasingly prioritize convenience, healthcare providers and institutions are compelled to adopt patient-centric apps to meet these expectations and remain competitive in the evolving healthcare landscape.
Rapid Telemedicine Expansion
The rapid expansion of telemedicine, accelerated by the COVID-19 pandemic, has been a significant driver of patient-centric healthcare apps. Telemedicine allows patients to receive medical consultations, diagnoses, and treatment plans from the comfort and safety of their homes. Patient-centric apps often serve as the gateway to these telehealth services, enabling users to schedule virtual appointments with healthcare providers. Telemedicine offers several advantages. It reduces the burden on healthcare facilities, especially during times of crisis, by limiting physical visits. It also increases healthcare access for patients who might have mobility issues or live in remote areas where in-person healthcare services are scarce. Furthermore, telemedicine reduces the risk of disease transmission in crowded waiting rooms. Patient-centric apps are instrumental in facilitating this expansion by providing secure and user-friendly platforms for telehealth consultations. The growth of telemedicine has fundamentally changed the way healthcare is delivered and underscores the importance of patient-centric apps in modern healthcare systems.
Rising Healthcare Costs
Escalating healthcare costs have become a pressing concern for patients and healthcare systems worldwide. Patients are increasingly price-conscious and seek transparency in healthcare expenses. Patient-centric healthcare apps address this concern by offering features that promote cost-effectiveness and informed decision-making. These apps often provide price transparency for medical services, allowing patients to compare costs and choose providers that align with their budget. They may also offer tools to estimate out-of-pocket expenses for specific treatments or procedures, helping patients plan for healthcare costs in advance. Additionally, some apps facilitate the submission of insurance claims and track deductible and co-pay amounts, aiding patients in managing their finances within the healthcare context.
Phone-based apps dominate the market
The ubiquitous nature of smartphones is a driving force. With an estimated 3.6 billion smartphone users worldwide in 2021, these devices have become an integral part of daily life. Consequently, developing phone-based healthcare apps ensures accessibility to a vast and diverse user base. Patients of all ages and demographics can download and use these apps on devices they already own, minimizing barriers to entry. Moreover, phone-based apps are platform-agnostic, typically available on both iOS and Android operating systems. This broad compatibility enhances their reach, making them an inclusive choice for healthcare providers and patients alike. Phone-based apps also offer a user-friendly and intuitive interface. The touch-screen capabilities and interactive features of smartphones make it easier for patients to engage with their healthcare, whether scheduling appointments, accessing medical records, or receiving telemedicine consultations. Additionally, the continuous evolution of smartphone technology enables developers to integrate innovative features such as GPS for locating nearby healthcare facilities, sensors for tracking health metrics, and secure biometric authentication for safeguarding sensitive medical data. These advancements enhance the functionality and user experience of phone-based healthcare apps.
Android holds the largest share in the market
The open-source nature of android has fostered widespread adoption among device manufacturers, resulting in a diverse array of Android-powered smartphones and tablets. This diversity caters to a broad global audience, making Android a preferred choice for developers looking to reach a vast user base. Additionally, market dominance of android is evident in emerging economies where affordability plays a crucial role in smartphone selection. Android devices often come in a range of price points, appealing to consumers with varying budgets. This affordability factor has significantly contributed to Android's market share, especially in regions with a growing middle class and expanding smartphone adoption. The robust ecosystem and seamless integration of Google with its suite of services, such as Google Play Store, Gmail, and Google Maps, have also played a pivotal role. These services enhance the overall user experience and incentivize users to stick with Android devices.
Wellness management apps are primarily designed to promote and maintain overall health and well-being among users. They offer a wide range of features aimed at encouraging healthy lifestyles, preventive care, and fitness. Wellness apps commonly include tools for tracking physical activity, monitoring nutrition, setting fitness goals, and even mental health support through meditation and stress management features. With the increasing emphasis on personal health and well-being, these applications have gained popularity among users of all age groups. They empower individuals to take a proactive role in managing their health and adopting healthier habits. Additionally, wellness management apps often integrate with wearables and fitness trackers, providing users with real-time data and insights into their health, thereby contributing to the broader trend of consumer-driven healthcare.
Disease and treatment management applications are another vital segment within the healthcare app market, catering to individuals managing chronic conditions and specific health concerns. These apps serve as valuable tools for patients and healthcare providers alike. They facilitate the monitoring of chronic illnesses, such as diabetes, hypertension, or heart disease, by enabling users to track vital health metrics like blood glucose levels, blood pressure, and medication adherence. Disease and treatment management apps often provide educational resources, medication reminders, and the ability to securely communicate with healthcare professionals for remote consultations and treatment adjustments. They play a crucial role in enhancing disease awareness, improving patient adherence to treatment plans, and reducing healthcare costs by minimizing hospital readmissions.
Hospitals hold the largest share in the market
Hospitals are at the forefront of healthcare delivery, providing critical medical services to a diverse and often complex patient population. Healthcare apps in a hospital setting serve multiple purposes, ranging from enhancing patient care and engagement to improving operational efficiency. These apps facilitate tasks like patient management, electronic health record (EHR) access, and medication administration, streamlining the workflow for healthcare providers and improving the overall quality of care. Furthermore, the increasing emphasis on patient-centered care and value-based healthcare has driven hospitals to adopt technology solutions that enhance patient experience and outcomes. Healthcare apps play a pivotal role in achieving these objectives by empowering patients to actively participate in their care plans, access their medical records, and communicate with healthcare providers.
North America exhibits a clear dominance in the market share
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.
North America possesses a robust and technologically advanced healthcare ecosystem, comprising both public and private sectors. This infrastructure provides a solid foundation for the development and integration of patient-centric apps, allowing healthcare providers to embrace digital solutions and enhance patient engagement. Additionally, the region has a high level of healthcare expenditure, with a focus on quality care and patient outcomes. Patients in North America are increasingly seeking convenient and personalized healthcare experiences, aligning with the core objectives of patient-centric apps. Furthermore, the presence of numerous healthcare technology companies and startups, particularly in tech hubs like Silicon Valley, has fueled innovation in the patient-centric healthcare app space. This innovation includes the development of apps that cater to a wide range of healthcare needs, from wellness management to disease treatment and management.
Major players have invested heavily in research and development, focusing on continuous innovation. They are constantly upgrading their apps to incorporate advanced features, such as AI-driven health monitoring, predictive analytics, and personalized recommendations, to provide users with comprehensive and user-friendly experiences. Additionally, these companies have formed strategic partnerships with healthcare providers, insurance companies, and pharmaceutical firms. These collaborations aim to create integrated ecosystems where patient-centric apps seamlessly connect with various healthcare stakeholders, ensuring the continuity of care and data sharing for improved patient outcomes. Other than this, key players have been proactive in addressing data security and privacy concerns. They implement robust encryption and authentication measures to safeguard sensitive medical information, earning the trust of both users and healthcare organizations. Moreover, marketing and educational campaigns have been launched to raise awareness among healthcare professionals and patients about the benefits of these apps. By showcasing real-world success stories and illustrating how patient-centric apps can enhance healthcare delivery, these efforts have driven adoption.
The market research report has provided a comprehensive analysis of the competitive landscape. Detailed profiles of all major companies have also been provided. Some of the key players in the market include: