공지 : 도쿄증권거래소 JASDAQ 스탠다드 시장 신규 상장 관련 안내

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회사소개 | 문의 | 비교리스트

세계의 챗봇 시장 :구성요소별, 조직 규모별, 전개 모드별, 채널 통합별, 용도별 예측(-2025년) - COVID-19의 누적 영향

Chatbot Market Research Report by Component, by Organization Size, by Deployment Mode, by Channel Integration, by Application, by Region - Global Forecast to 2026 - Cumulative Impact of COVID-19

리서치사 360iResearch LLP
발행일 2021년 06월 상품 코드 1005030
페이지 정보 영문 186 Pages
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세계의 챗봇 시장 :구성요소별, 조직 규모별, 전개 모드별, 채널 통합별, 용도별 예측(-2025년) - COVID-19의 누적 영향 Chatbot Market Research Report by Component, by Organization Size, by Deployment Mode, by Channel Integration, by Application, by Region - Global Forecast to 2026 - Cumulative Impact of COVID-19
발행일 : 2021년 06월 페이지 정보 : 영문 186 Pages

본 상품은 영문 자료로 한글과 영문목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문목차를 참고해주시기 바랍니다.

세계의 챗봇 시장 규모는 2020년 27억 6,419만 달러에서 2025년 말까지 90억 4,676만 달러로 확대될 것으로 예측됩니다.

COVID-19는 거의 모든 업계에 영향을 미친 전례 없는 세계적인 공중위생상 긴급사태이기 때문에 예측기간 중 업계의 성장에 장기적인 영향을 미칠 것으로 예측됩니다. 우리가 진행중인 조사는 조사 프레임워크를 넓히고, 기초가 되는 COVID-19의 문제와 향후 잠재적 방향을 확실하게 포함시키고 있습니다. 조사는 소비자의 행동과 수요 변화, 구입 패턴, 공급망 재설정, 현재 시장 역학 및 정부의 중요한 개입을 고려한 COVID-19에 관한 인사이트를 제공합니다. 업데이트된 조사는 시장에 대한 COVID-19의 영향을 고려하여 인사이트, 분석, 추정 및 예측을 제공합니다.

세계의 챗봇(Chatbot) 시장에 대해 조사했으며, 시장 기회와 과제, 성장 촉진요인 및 억제요인, COVID-19의 누적 영향,구성요소·조직 규모·전개 모드·채널 통합·용도·지역별 시장 분석, 경쟁 구도, 주요 기업 프로파일 등의 정보를 제공합니다.

목차

제1장 서문

  • 조사 목적
  • 시장 세분화와 범위
  • 조사 기간
  • 통화와 가격
  • 언어
  • 제한 사항
  • 이해관계자

제2장 조사 방법

  • 조사 과정
    • 정의 : 조사 목적
    • 결정 : 조사 설계
    • 준비 : 조사 기기
    • 수집 : 데이터 소스
    • 분석 : 데이터 분석
    • 책정 : 데이터 검증
    • 공개 : 조사 보고서
    • 반복 : 보고서 업데이트
  • 조사 시행
    • 개시 : 조사 과정
    • 계획 : 조사 계획 작성
    • 시행 : 조사 시행
    • 검증 : 발견 및 분석
    • 출판물 : 조사 보고
  • 조사 성과

제3장 개요

  • 시장 전망
  • 전개 모드별 시장 전망
  • 채널 통합별 시장 전망
  • 조직 규모별 시장 전망
  • 컴포넌트별 시장 전망
  • 용도별 시장 전망
  • 지역별 시장 전망
  • 경쟁사 전망

제4장 시장 개요

  • COVID-19의 누적 영향

제5장 시장 인사이트

  • 시장 역학
    • 성장 촉진요인
    • 성장 억제요인
    • 시장 기회
    • 과제
  • Porter의 산업 분석

제6장구성요소별 시장

  • 서비스
    • 매니지드 서비스
    • 전문 서비스
  • 솔루션
    • 플랫폼
    • 소프트웨어

제7장 조직 규모별 시장

  • 대기업
  • 중소기업

제8장 전개 모드별 시장

  • 클라우드
  • 온프레미스

제9장 채널 통합별 시장

  • 컨택센터
  • 소셜미디어
  • 웹사이트

제10장 용도별 시장

  • 브랜딩 및 광고
  • 고객 참여 및 유지
  • 고객 서비스
  • 데이터 프라이버시 및 규정 준수
  • 직원 참여 및 탑승
  • 결제 처리
  • 개인 비서

제11장 아메리카 시장

  • 아르헨티나
  • 브라질
  • 캐나다
  • 멕시코
  • 미국

제12장 아시아태평양 시장

  • 호주
  • 중국
  • 인도
  • 인도네시아
  • 일본
  • 말레이시아
  • 필리핀
  • 한국
  • 태국

제13장 유럽, 중동 및 아프리카 시장

  • 프랑스
  • 독일
  • 이탈리아
  • 네덜란드
  • 카타르
  • 러시아
  • 사우디아라비아
  • 남아프리카공화국
  • 스페인
  • 아랍에미리트(UAE)
  • 영국

제14장 경쟁 구도

  • FPNV 포지셔닝 매트릭스
    • 상한
    • 사업 전략
    • 제품 만족도
  • 시장 순위 분석
  • 시장 점유율 분석
  • 경쟁사의 SWOT 분석
  • 경쟁 시나리오
    • 인수합병(M&A)
    • 계약/협업/제휴
    • 신제품 발매 및 개선
    • 투자 및 펀딩
    • 수상/인지/사업 확장

제15장 기업 개요

  • Aivo
  • Amazon Web Services(AWS)
  • Artificial Solutions
  • Chatfuel
  • Cognicor Technologies
  • Contus
  • Conversica
  • Creative Virtual
  • Google
  • Gupshup
  • IBM
  • Inbenta
  • Kevit
  • Keyreply
  • Kore.AI
  • Livechat
  • Microsoft
  • Mindmeld
  • Nuance Communications
  • Oracle
  • Personetics
  • Pypestream
  • Servicenow
  • Smartbots
  • Yekaliva
  • Yellow Messenger

제16장 부록

  • 디스커션 가이드
  • 라이선스 및 가격
LSH 21.05.27

LIST OF FIGURES

  • FIGURE 1. GLOBAL CHATBOT MARKET SIZE, 2020 VS 2026 (USD MILLION)
  • FIGURE 2. GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2020 (USD MILLION)
  • FIGURE 3. GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2020 (USD MILLION)
  • FIGURE 4. GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2020 (USD MILLION)
  • FIGURE 5. GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2020 (USD MILLION)
  • FIGURE 6. GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2020 (USD MILLION)
  • FIGURE 7. GLOBAL CHATBOT MARKET SIZE, BY GEOGRAPHY, 2020 (USD MILLION)
  • FIGURE 8. GLOBAL CHATBOT MARKET: MARKET DYNAMICS
  • FIGURE 9. GLOBAL CHATBOT MARKET: PORTERS FIVE FORCES ANALYSIS
  • FIGURE 10. GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2020 VS 2026 (%)
  • FIGURE 11. GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2020 VS 2026 (USD MILLION)
  • FIGURE 12. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2026
  • FIGURE 13. GLOBAL CHATBOT MARKET SIZE, BY SERVICES, 2018-2026 (USD MILLION)
  • FIGURE 14. GLOBAL CHATBOT MARKET SIZE, BY SERVICES, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 15. GLOBAL CHATBOT MARKET SIZE, BY MANAGED SERVICES, 2018-2026 (USD MILLION)
  • FIGURE 16. GLOBAL CHATBOT MARKET SIZE, BY MANAGED SERVICES, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 17. GLOBAL CHATBOT MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2026 (USD MILLION)
  • FIGURE 18. GLOBAL CHATBOT MARKET SIZE, BY PROFESSIONAL SERVICES, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 19. GLOBAL CHATBOT MARKET SIZE, BY SOLUTIONS, 2018-2026 (USD MILLION)
  • FIGURE 20. GLOBAL CHATBOT MARKET SIZE, BY SOLUTIONS, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 21. GLOBAL CHATBOT MARKET SIZE, BY PLATFORM, 2018-2026 (USD MILLION)
  • FIGURE 22. GLOBAL CHATBOT MARKET SIZE, BY PLATFORM, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 23. GLOBAL CHATBOT MARKET SIZE, BY SOFTWARE, 2018-2026 (USD MILLION)
  • FIGURE 24. GLOBAL CHATBOT MARKET SIZE, BY SOFTWARE, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 25. GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2020 VS 2026 (%)
  • FIGURE 26. GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2020 VS 2026 (USD MILLION)
  • FIGURE 27. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2026
  • FIGURE 28. GLOBAL CHATBOT MARKET SIZE, BY LARGE ENTERPRISES, 2018-2026 (USD MILLION)
  • FIGURE 29. GLOBAL CHATBOT MARKET SIZE, BY LARGE ENTERPRISES, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 30. GLOBAL CHATBOT MARKET SIZE, BY SMALL AND MEDIUM-SIZED ENTERPRISES, 2018-2026 (USD MILLION)
  • FIGURE 31. GLOBAL CHATBOT MARKET SIZE, BY SMALL AND MEDIUM-SIZED ENTERPRISES, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 32. GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2020 VS 2026 (%)
  • FIGURE 33. GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2020 VS 2026 (USD MILLION)
  • FIGURE 34. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2026
  • FIGURE 35. GLOBAL CHATBOT MARKET SIZE, BY CLOUD, 2018-2026 (USD MILLION)
  • FIGURE 36. GLOBAL CHATBOT MARKET SIZE, BY CLOUD, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 37. GLOBAL CHATBOT MARKET SIZE, BY ON-PREMISES, 2018-2026 (USD MILLION)
  • FIGURE 38. GLOBAL CHATBOT MARKET SIZE, BY ON-PREMISES, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 39. GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2020 VS 2026 (%)
  • FIGURE 40. GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2020 VS 2026 (USD MILLION)
  • FIGURE 41. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2026
  • FIGURE 42. GLOBAL CHATBOT MARKET SIZE, BY CONTACT CENTERS, 2018-2026 (USD MILLION)
  • FIGURE 43. GLOBAL CHATBOT MARKET SIZE, BY CONTACT CENTERS, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 44. GLOBAL CHATBOT MARKET SIZE, BY SOCIAL MEDIA, 2018-2026 (USD MILLION)
  • FIGURE 45. GLOBAL CHATBOT MARKET SIZE, BY SOCIAL MEDIA, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 46. GLOBAL CHATBOT MARKET SIZE, BY WEBSITES, 2018-2026 (USD MILLION)
  • FIGURE 47. GLOBAL CHATBOT MARKET SIZE, BY WEBSITES, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 48. GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2020 VS 2026 (%)
  • FIGURE 49. GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2020 VS 2026 (USD MILLION)
  • FIGURE 50. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2026
  • FIGURE 51. GLOBAL CHATBOT MARKET SIZE, BY BRANDING AND ADVERTISEMENT, 2018-2026 (USD MILLION)
  • FIGURE 52. GLOBAL CHATBOT MARKET SIZE, BY BRANDING AND ADVERTISEMENT, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 53. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, 2018-2026 (USD MILLION)
  • FIGURE 54. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 55. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER SERVICE, 2018-2026 (USD MILLION)
  • FIGURE 56. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER SERVICE, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 57. GLOBAL CHATBOT MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, 2018-2026 (USD MILLION)
  • FIGURE 58. GLOBAL CHATBOT MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 59. GLOBAL CHATBOT MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON BOARDING, 2018-2026 (USD MILLION)
  • FIGURE 60. GLOBAL CHATBOT MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON BOARDING, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 61. GLOBAL CHATBOT MARKET SIZE, BY PAYMENT PROCESSING, 2018-2026 (USD MILLION)
  • FIGURE 62. GLOBAL CHATBOT MARKET SIZE, BY PAYMENT PROCESSING, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 63. GLOBAL CHATBOT MARKET SIZE, BY PERSONAL ASSISTANT, 2018-2026 (USD MILLION)
  • FIGURE 64. GLOBAL CHATBOT MARKET SIZE, BY PERSONAL ASSISTANT, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 65. AMERICAS CHATBOT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2026 (%)
  • FIGURE 66. AMERICAS CHATBOT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 67. COMPETITIVE STRATEGIC WINDOW FOR AMERICAS CHATBOT MARKET SIZE, BY GEOGRAPHY, 2026
  • FIGURE 68. ARGENTINA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 69. BRAZIL CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 70. CANADA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 71. MEXICO CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 72. UNITED STATES CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 73. CALIFORNIA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 74. FLORIDA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 75. ILLINOIS CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 76. NEW YORK CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 77. OHIO CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 78. PENNSYLVANIA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 79. TEXAS CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 80. ASIA-PACIFIC CHATBOT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2026 (%)
  • FIGURE 81. ASIA-PACIFIC CHATBOT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 82. COMPETITIVE STRATEGIC WINDOW FOR ASIA-PACIFIC CHATBOT MARKET SIZE, BY GEOGRAPHY, 2026
  • FIGURE 83. CHINA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 84. INDIA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 85. INDONESIA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 86. JAPAN CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 87. MALAYSIA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 88. PHILIPPINES CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 89. SOUTH KOREA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 90. THAILAND CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 91. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2026 (%)
  • FIGURE 92. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2026 (USD MILLION)
  • FIGURE 93. COMPETITIVE STRATEGIC WINDOW FOR EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2026
  • FIGURE 94. FRANCE CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 95. GERMANY CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 96. ITALY CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 97. NETHERLANDS CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 98. QATAR CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 99. RUSSIA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 100. SAUDI ARABIA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 101. SOUTH AFRICA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 102. SPAIN CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 103. UNITED ARAB EMIRATES CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 104. UNITED KINGDOM CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD MILLION)
  • FIGURE 105. GLOBAL CHATBOT MARKET: FPNV POSITIONING MATRIX
  • FIGURE 106. GLOBAL CHATBOT MARKET: SHARE, BY QUADRANT, 2020
  • FIGURE 107. GLOBAL CHATBOT MARKET: SHARE, BY COMPANY, 2020
  • FIGURE 108. COMPETITIVE SCENARIO ANALYSIS IN GLOBAL CHATBOT MARKET, BY TYPE

LIST OF TABLES

  • TABLE 1. GLOBAL CHATBOT MARKET: MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2016-2020
  • TABLE 3. GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 4. GLOBAL CHATBOT MARKET SIZE, BY SERVICES, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 5. GLOBAL CHATBOT MARKET SIZE, BY MANAGED SERVICES, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 6. GLOBAL CHATBOT MARKET SIZE, BY PROFESSIONAL SERVICES, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 7. GLOBAL CHATBOT MARKET SIZE, BY SOLUTIONS, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 8. GLOBAL CHATBOT MARKET SIZE, BY PLATFORM, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 9. GLOBAL CHATBOT MARKET SIZE, BY SOFTWARE, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 10. GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 11. GLOBAL CHATBOT MARKET SIZE, BY LARGE ENTERPRISES, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 12. GLOBAL CHATBOT MARKET SIZE, BY SMALL AND MEDIUM-SIZED ENTERPRISES, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 13. GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 14. GLOBAL CHATBOT MARKET SIZE, BY CLOUD, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 15. GLOBAL CHATBOT MARKET SIZE, BY ON-PREMISES, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 16. GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 17. GLOBAL CHATBOT MARKET SIZE, BY CONTACT CENTERS, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 18. GLOBAL CHATBOT MARKET SIZE, BY SOCIAL MEDIA, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 19. GLOBAL CHATBOT MARKET SIZE, BY WEBSITES, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 20. GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 21. GLOBAL CHATBOT MARKET SIZE, BY BRANDING AND ADVERTISEMENT, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 22. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 23. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER SERVICE, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 24. GLOBAL CHATBOT MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 25. GLOBAL CHATBOT MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON BOARDING, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 26. GLOBAL CHATBOT MARKET SIZE, BY PAYMENT PROCESSING, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 27. GLOBAL CHATBOT MARKET SIZE, BY PERSONAL ASSISTANT, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 28. AMERICAS CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 29. AMERICAS CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 30. AMERICAS CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 31. AMERICAS CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 32. AMERICAS CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 33. AMERICAS CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 34. ARGENTINA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 35. ARGENTINA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 36. ARGENTINA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 37. ARGENTINA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 38. ARGENTINA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 39. BRAZIL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 40. BRAZIL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 41. BRAZIL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 42. BRAZIL CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 43. BRAZIL CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 44. CANADA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 45. CANADA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 46. CANADA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 47. CANADA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 48. CANADA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 49. MEXICO CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 50. MEXICO CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 51. MEXICO CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 52. MEXICO CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 53. MEXICO CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 54. UNITED STATES CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 55. UNITED STATES CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 56. UNITED STATES CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 57. UNITED STATES CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 58. UNITED STATES CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 59. UNITED STATES CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 60. CALIFORNIA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 61. CALIFORNIA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 62. CALIFORNIA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 63. CALIFORNIA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 64. CALIFORNIA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 65. FLORIDA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 66. FLORIDA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 67. FLORIDA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 68. FLORIDA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 69. FLORIDA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 70. ILLINOIS CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 71. ILLINOIS CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 72. ILLINOIS CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 73. ILLINOIS CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 74. ILLINOIS CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 75. NEW YORK CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 76. NEW YORK CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 77. NEW YORK CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 78. NEW YORK CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 79. NEW YORK CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 80. OHIO CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 81. OHIO CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 82. OHIO CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 83. OHIO CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 84. OHIO CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 85. PENNSYLVANIA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 86. PENNSYLVANIA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 87. PENNSYLVANIA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 88. PENNSYLVANIA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 89. PENNSYLVANIA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 90. TEXAS CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 91. TEXAS CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 92. TEXAS CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 93. TEXAS CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 94. TEXAS CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 95. ASIA-PACIFIC CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 96. ASIA-PACIFIC CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 97. ASIA-PACIFIC CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 98. ASIA-PACIFIC CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 99. ASIA-PACIFIC CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 100. ASIA-PACIFIC CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 101. CHINA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 102. CHINA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 103. CHINA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 104. CHINA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 105. CHINA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 106. INDIA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 107. INDIA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 108. INDIA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 109. INDIA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 110. INDIA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 111. INDONESIA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 112. INDONESIA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 113. INDONESIA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 114. INDONESIA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 115. INDONESIA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 116. JAPAN CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 117. JAPAN CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 118. JAPAN CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 119. JAPAN CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 120. JAPAN CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 121. MALAYSIA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 122. MALAYSIA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 123. MALAYSIA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 124. MALAYSIA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 125. MALAYSIA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 126. PHILIPPINES CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 127. PHILIPPINES CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 128. PHILIPPINES CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 129. PHILIPPINES CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 130. PHILIPPINES CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 131. SOUTH KOREA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 132. SOUTH KOREA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 133. SOUTH KOREA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 134. SOUTH KOREA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 135. SOUTH KOREA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 136. THAILAND CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 137. THAILAND CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 138. THAILAND CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 139. THAILAND CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 140. THAILAND CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 141. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY GEOGRAPHY, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 142. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 143. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 144. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 145. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 146. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 147. FRANCE CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 148. FRANCE CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 149. FRANCE CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 150. FRANCE CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 151. FRANCE CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 152. GERMANY CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 153. GERMANY CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 154. GERMANY CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 155. GERMANY CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 156. GERMANY CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 157. ITALY CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 158. ITALY CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 159. ITALY CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 160. ITALY CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 161. ITALY CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 162. NETHERLANDS CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 163. NETHERLANDS CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 164. NETHERLANDS CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 165. NETHERLANDS CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 166. NETHERLANDS CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 167. QATAR CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 168. QATAR CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 169. QATAR CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 170. QATAR CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 171. QATAR CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 172. RUSSIA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 173. RUSSIA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 174. RUSSIA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 175. RUSSIA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 176. RUSSIA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 177. SAUDI ARABIA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 178. SAUDI ARABIA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 179. SAUDI ARABIA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 180. SAUDI ARABIA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 181. SAUDI ARABIA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 182. SOUTH AFRICA CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 183. SOUTH AFRICA CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 184. SOUTH AFRICA CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 185. SOUTH AFRICA CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 186. SOUTH AFRICA CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 187. SPAIN CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 188. SPAIN CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 189. SPAIN CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 190. SPAIN CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 191. SPAIN CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 192. UNITED ARAB EMIRATES CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 193. UNITED ARAB EMIRATES CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 194. UNITED ARAB EMIRATES CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 195. UNITED ARAB EMIRATES CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 196. UNITED ARAB EMIRATES CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 197. UNITED KINGDOM CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 198. UNITED KINGDOM CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 199. UNITED KINGDOM CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 200. UNITED KINGDOM CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 201. UNITED KINGDOM CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD/EUR/GBP/JPY/AUD MILLION)
  • TABLE 202. GLOBAL CHATBOT MARKET: SCORES
  • TABLE 203. GLOBAL CHATBOT MARKET: BUSINESS STRATEGY
  • TABLE 204. GLOBAL CHATBOT MARKET: PRODUCT SATISFACTION
  • TABLE 205. GLOBAL CHATBOT MARKET: RANKING
  • TABLE 206. GLOBAL CHATBOT MARKET: SHARE, BY QUADRANT, 2020
  • TABLE 207. GLOBAL CHATBOT MARKET: SHARE, BY COMPANY, 2020
  • TABLE 208. GLOBAL CHATBOT MARKET: MERGER & ACQUISITION
  • TABLE 209. GLOBAL CHATBOT MARKET: AGREEMENT, COLLABORATION, & PARTNERSHIP
  • TABLE 210. GLOBAL CHATBOT MARKET: NEW PRODUCT LAUNCH & ENHANCEMENT
  • TABLE 211. GLOBAL CHATBOT MARKET: INVESTMENT & FUNDING
  • TABLE 212. GLOBAL CHATBOT MARKET: AWARD, RECOGNITION, & EXPANSION
  • TABLE 213. GLOBAL CHATBOT MARKET: LICENSE & PRICING
  • TABLE 214. GLOBAL CHATBOT MARKET: CONTACT DETAILS

The Global Chatbot Market size was estimated at USD 2,764.19 Million in 2020 and expected to reach USD 3,517.73 Million in 2021, at a Compound Annual Growth Rate (CAGR) 27.59% to reach USD 11,930.44 Million by 2026.

Market Statistics:

The report provides market sizing and forecast across five major currencies - USD, EUR GBP, JPY, and AUD. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2019 are considered historical years, 2020 as the base year, 2021 as the estimated year, and years from 2022 to 2026 are considered the forecast period.

Market Segmentation & Coverage:

This research report categorizes the Chatbot to forecast the revenues and analyze the trends in each of the following sub-markets:

Based on Component, the Chatbot Market was studied across Services and Solutions. The Services is further studied across Managed Services and Professional Services. The Solutions is further studied across Platform and Software.

Based on Organization Size, the Chatbot Market was studied across Large Enterprises and Small and Medium-Sized Enterprises.

Based on Deployment Mode, the Chatbot Market was studied across Cloud and On-Premises.

Based on Channel Integration, the Chatbot Market was studied across Contact Centers, Social Media, and Websites.

Based on Application, the Chatbot Market was studied across Branding and Advertisement, Customer Engagement and Retention, Customer Service, Data Privacy and Compliance, Employee Engagement and on Boarding, Payment Processing, and Personal Assistant.

Based on Geography, the Chatbot Market was studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The Asia-Pacific is further studied across China, India, Indonesia, Japan, Malaysia, Philippines, South Korea, and Thailand. The Europe, Middle East & Africa is further studied across France, Germany, Italy, Netherlands, Qatar, Russia, Saudi Arabia, South Africa, Spain, United Arab Emirates, and United Kingdom.

Cumulative Impact of COVID-19:

COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Competitive Strategic Window:

The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:

The FPNV Positioning Matrix evaluates and categorizes the vendors in the Chatbot Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:

The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

Company Usability Profiles:

The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the Global Chatbot Market, including Aivo, Amazon Web Services (AWS), Artificial Solutions, Chatfuel, Cognicor Technologies, Contus, Conversica, Creative Virtual, Google, Gupshup, IBM, Inbenta, Kevit, Keyreply, Kore.AI, Livechat, Microsoft, Mindmeld, Nuance Communications, Oracle, Personetics, Pypestream, Servicenow, Smartbots, Yekaliva, and Yellow Messenger.

The report provides insights on the following pointers:

  • 1. Market Penetration: Provides comprehensive information on the market offered by the key players
  • 2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
  • 3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
  • 4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
  • 5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:

  • 1. What is the market size and forecast of the Global Chatbot Market?
  • 2. What are the inhibiting factors and impact of COVID-19 shaping the Global Chatbot Market during the forecast period?
  • 3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Chatbot Market?
  • 4. What is the competitive strategic window for opportunities in the Global Chatbot Market?
  • 5. What are the technology trends and regulatory frameworks in the Global Chatbot Market?
  • 6. What is the market share of the leading vendors in the Global Chatbot Market?
  • 7. What modes and strategic moves are considered suitable for entering the Global Chatbot Market?

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Limitations
  • 1.7. Assumptions
  • 1.8. Stakeholders

2. Research Methodology

  • 2.1. Define: Research Objective
  • 2.2. Determine: Research Design
  • 2.3. Prepare: Research Instrument
  • 2.4. Collect: Data Source
  • 2.5. Analyze: Data Interpretation
  • 2.6. Formulate: Data Verification
  • 2.7. Publish: Research Report
  • 2.8. Repeat: Report Update

3. Executive Summary

  • 3.1. Introduction
  • 3.2. Market Outlook
  • 3.3. Deployment Mode Outlook
  • 3.4. Channel Integration Outlook
  • 3.5. Organization Size Outlook
  • 3.6. Component Outlook
  • 3.7. Application Outlook
  • 3.8. Geography Outlook
  • 3.9. Competitor Outlook

4. Market Overview

5. Market Insights

  • 5.1. Market Dynamics
    • 5.1.1. Drivers
      • 5.1.1.1. Advancements in technology such as AI, and cloud
      • 5.1.1.2. Rise in need toward improvement of customer relationship management (CRM)
      • 5.1.1.3. Wide adoption of chatbots in healthcare industry
      • 5.1.1.4. Rising investment by government in smart tools to improve effectiveness and reduce waiting time
    • 5.1.2. Restraints
      • 5.1.2.1. Lack of recognising user intents and effective response
    • 5.1.3. Opportunities
      • 5.1.3.1. Enterprises investment and focus on improving customer experience and support with chatbots
      • 5.1.3.2. Continuous technological advancements in chatbots
      • 5.1.3.3. Emerging automated care trend using chatbots
    • 5.1.4. Challenges
      • 5.1.4.1. Crucial to create chatbots which can assure data privacy for customers
      • 5.1.4.2. Possibilities of misinterpret human emotions and sentiments
  • 5.2. Cumulative Impact of COVID-19
  • 5.3. Porters Five Forces Analysis
    • 5.3.1. Threat of New Entrants
    • 5.3.2. Threat of Substitutes
    • 5.3.3. Bargaining Power of Customers
    • 5.3.4. Bargaining Power of Suppliers
    • 5.3.5. Industry Rivalry

6. Chatbot Market, by Component

  • 6.1. Introduction
  • 6.2. Services
    • 6.2.1. Managed Services
    • 6.2.2. Professional Services
  • 6.3. Solutions
    • 6.3.1. Platform
    • 6.3.2. Software

7. Chatbot Market, by Organization Size

  • 7.1. Introduction
  • 7.2. Large Enterprises
  • 7.3. Small and Medium-Sized Enterprises

8. Chatbot Market, by Deployment Mode

  • 8.1. Introduction
  • 8.2. Cloud
  • 8.3. On-Premises

9. Chatbot Market, by Channel Integration

  • 9.1. Introduction
  • 9.2. Contact Centers
  • 9.3. Social Media
  • 9.4. Websites

10. Chatbot Market, by Application

  • 10.1. Introduction
  • 10.2. Branding and Advertisement
  • 10.3. Customer Engagement and Retention
  • 10.4. Customer Service
  • 10.5. Data Privacy and Compliance
  • 10.6. Employee Engagement and on Boarding
  • 10.7. Payment Processing
  • 10.8. Personal Assistant

11. Americas Chatbot Market

  • 11.1. Introduction
  • 11.2. Argentina
  • 11.3. Brazil
  • 11.4. Canada
  • 11.5. Mexico
  • 11.6. United States
    • 11.6.1. California
    • 11.6.2. Florida
    • 11.6.3. Illinois
    • 11.6.4. New York
    • 11.6.5. Ohio
    • 11.6.6. Pennsylvania
    • 11.6.7. Texas

12. Asia-Pacific Chatbot Market

  • 12.1. Introduction
  • 12.2. China
  • 12.3. India
  • 12.4. Indonesia
  • 12.5. Japan
  • 12.6. Malaysia
  • 12.7. Philippines
  • 12.8. South Korea
  • 12.9. Thailand

13. Europe, Middle East & Africa Chatbot Market

  • 13.1. Introduction
  • 13.2. France
  • 13.3. Germany
  • 13.4. Italy
  • 13.5. Netherlands
  • 13.6. Qatar
  • 13.7. Russia
  • 13.8. Saudi Arabia
  • 13.9. South Africa
  • 13.10. Spain
  • 13.11. United Arab Emirates
  • 13.12. United Kingdom

14. Competitive Landscape

  • 14.1. FPNV Positioning Matrix
    • 14.1.1. Quadrants
    • 14.1.2. Business Strategy
    • 14.1.3. Product Satisfaction
  • 14.2. Market Ranking Analysis
  • 14.3. Market Share Analysis, By Quadrant
  • 14.4. Market Share Analysis, By Company
  • 14.5. Competitive Scenario
    • 14.5.1. Merger & Acquisition
    • 14.5.2. Agreement, Collaboration, & Partnership
    • 14.5.3. New Product Launch & Enhancement
    • 14.5.4. Investment & Funding
    • 14.5.5. Award, Recognition, & Expansion

15. Company Usability Profiles

  • 15.1. Aivo
  • 15.2. Amazon Web Services (AWS)
  • 15.3. Artificial Solutions
  • 15.4. Chatfuel
  • 15.5. Cognicor Technologies
  • 15.6. Contus
  • 15.7. Conversica
  • 15.8. Creative Virtual
  • 15.9. Google
  • 15.10. Gupshup
  • 15.11. IBM
  • 15.12. Inbenta
  • 15.13. Kevit
  • 15.14. Keyreply
  • 15.15. Kore.AI
  • 15.16. Livechat
  • 15.17. Microsoft
  • 15.18. Mindmeld
  • 15.19. Nuance Communications
  • 15.20. Oracle
  • 15.21. Personetics
  • 15.22. Pypestream
  • 15.23. Servicenow
  • 15.24. Smartbots
  • 15.25. Yekaliva
  • 15.26. Yellow Messenger

16. Appendix

  • 16.1. Discussion Guide
  • 16.2. License & Pricing
  • 16.3. Contact Details
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