세계의 클라우드 OSS BSS 시장 : 솔루션, 서비스, 배포 모델, 최종 사용자별 예측(2025-2030년)

The Cloud OSS BSS Market was valued at USD 17.53 billion in 2023, expected to reach USD 20.46 billion in 2024, and is projected to grow at a CAGR of 16.79%, to USD 51.97 billion by 2030.

The Cloud OSS (Operations Support Systems) and BSS (Business Support Systems) market encompasses the technologies and services used to manage telecom operations, customer relationships, billing, service fulfillment, and network assurance in a cloud-based environment. This market is essential for telecommunications and IT service providers seeking to enhance operational efficiency, reduce capital expenditure, and improve agility and scalability. The application of Cloud OSS BSS spans across telecom operators, internet service providers, and enterprises looking to streamline processes and enhance customer experience. End-use industries such as telecommunications, media, and entertainment, as well as healthcare and BFSI, are among the primary beneficiaries.

A key driver for market growth is the increasing adoption of cloud-based solutions, driven by the need for digital transformation and operational agility. The rising demand for personalized customer experiences and the ability to rapidly deploy new services are also influential factors. Additionally, advancements in technologies like AI, machine learning, and 5G are opening up new potential opportunities, allowing for better data analytics, enhanced automation, and real-time service delivery. However, challenges such as data security concerns, migration complexities, and high integration costs pose significant limitations. Furthermore, the market faces regulatory and compliance hurdles, which can impact widespread adoption.

Opportunities lie in developing innovative solutions that leverage AI and machine learning for predictive analytics and automation, enhancing network functions with 5G capabilities, and improving customer engagement through advanced CRM features. To capitalize on these opportunities, companies should focus on strengthening their cybersecurity frameworks and offering scalable, flexible solutions that address customer-specific needs. Despite these challenges, investing in robust cloud-native OSS BSS platforms and fostering cross-industry collaborations can drive market growth. Overall, the market remains dynamic and highly competitive, with a strong emphasis on innovation and strategic partnerships to address evolving customer demands and technological advancements.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Cloud OSS BSS Market

The Cloud OSS BSS Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Rapidly growing Communication Service Providers (CSPs)
  • Rising significance of convergent billing in telecom operations
  • Focus on enhancing customer experience and lower the operational expenses
• Market Restraints
  • Security concerns regarding cloud solutions
• Market Opportunities
  • Emerging revenue streams from 5G capabilities
  • Rising investment in telecom sector
• Market Challenges
  • Maintaining high availability of solution and integration challenges

Porter's Five Forces: A Strategic Tool for Navigating the Cloud OSS BSS Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Cloud OSS BSS Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Cloud OSS BSS Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Cloud OSS BSS Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Cloud OSS BSS Market

A detailed market share analysis in the Cloud OSS BSS Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Cloud OSS BSS Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Cloud OSS BSS Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Cloud OSS BSS Market

A strategic analysis of the Cloud OSS BSS Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Cloud OSS BSS Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Amdocs Group, Cisco Systems, Inc., Comarch SA, Comviva Technologies Limited, Hewlett Packard Enterprise Development LP, Huawei Technologies Co., Ltd, Infosys Limited, International Business Machines Corporation, MYCOM OSI, Netcracker Technology Corp., Nokia Corporation, Openet Telecom Ltd, Optiva, Inc, Oracle Corporation, Sigma Systems Canada LP, Subex Limited, Tata Consultancy Services Limited, Telefonaktiebolaget LM Ericsson, and Wipro Limited.

Market Segmentation & Coverage

This research report categorizes the Cloud OSS BSS Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Solution, market is studied across Business Support System and Operations Support System. The Business Support System is further studied across Billing & Revenue Management, Customer & Product Management, and Service Fulfillment. The Operations Support System is further studied across Network Management, Resource Inventory Management, and Service Assurance.
• Based on Service, market is studied across Managed Services and Professional Services.
• Based on Deployment Model, market is studied across Hybrid Cloud, Private Cloud, and Public Cloud.
• Based on End-User, market is studied across Large Enterprises and Small & Medium Enterprises.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Rapidly growing Communication Service Providers (CSPs)
    • 5.1.1.2. Rising significance of convergent billing in telecom operations
    • 5.1.1.3. Focus on enhancing customer experience and lower the operational expenses
  • 5.1.2. Restraints
    • 5.1.2.1. Security concerns regarding cloud solutions
  • 5.1.3. Opportunities
    • 5.1.3.1. Emerging revenue streams from 5G capabilities
    • 5.1.3.2. Rising investment in telecom sector
  • 5.1.4. Challenges
    • 5.1.4.1. Maintaining high availability of solution and integration challenges
• 5.2. Market Segmentation Analysis
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Cloud OSS BSS Market, by Solution

• 6.1. Introduction
• 6.2. Business Support System
  • 6.2.1. Billing & Revenue Management
  • 6.2.2. Customer & Product Management
  • 6.2.3. Service Fulfillment
• 6.3. Operations Support System
  • 6.3.1. Network Management
  • 6.3.2. Resource Inventory Management
  • 6.3.3. Service Assurance

7. Cloud OSS BSS Market, by Service

• 7.1. Introduction
• 7.2. Managed Services
• 7.3. Professional Services

8. Cloud OSS BSS Market, by Deployment Model

• 8.1. Introduction
• 8.2. Hybrid Cloud
• 8.3. Private Cloud
• 8.4. Public Cloud

9. Cloud OSS BSS Market, by End-User

• 9.1. Introduction
• 9.2. Large Enterprises
• 9.3. Small & Medium Enterprises

10. Americas Cloud OSS BSS Market

• 10.1. Introduction
• 10.2. Argentina
• 10.3. Brazil
• 10.4. Canada
• 10.5. Mexico
• 10.6. United States

11. Asia-Pacific Cloud OSS BSS Market

• 11.1. Introduction
• 11.2. Australia
• 11.3. China
• 11.4. India
• 11.5. Indonesia
• 11.6. Japan
• 11.7. Malaysia
• 11.8. Philippines
• 11.9. Singapore
• 11.10. South Korea
• 11.11. Taiwan
• 11.12. Thailand
• 11.13. Vietnam

12. Europe, Middle East & Africa Cloud OSS BSS Market

• 12.1. Introduction
• 12.2. Denmark
• 12.3. Egypt
• 12.4. Finland
• 12.5. France
• 12.6. Germany
• 12.7. Israel
• 12.8. Italy
• 12.9. Netherlands
• 12.10. Nigeria
• 12.11. Norway
• 12.12. Poland
• 12.13. Qatar
• 12.14. Russia
• 12.15. Saudi Arabia
• 12.16. South Africa
• 12.17. Spain
• 12.18. Sweden
• 12.19. Switzerland
• 12.20. Turkey
• 12.21. United Arab Emirates
• 12.22. United Kingdom

13. Competitive Landscape

• 13.1. Market Share Analysis, 2023
• 13.2. FPNV Positioning Matrix, 2023
• 13.3. Competitive Scenario Analysis
• 13.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. Accenture PLC
• 2. Amdocs Group
• 3. Cisco Systems, Inc.
• 4. Comarch SA
• 5. Comviva Technologies Limited
• 6. Hewlett Packard Enterprise Development LP
• 7. Huawei Technologies Co., Ltd
• 8. Infosys Limited
• 9. International Business Machines Corporation
• 10. MYCOM OSI
• 11. Netcracker Technology Corp.
• 12. Nokia Corporation
• 13. Openet Telecom Ltd
• 14. Optiva, Inc
• 15. Oracle Corporation
• 16. Sigma Systems Canada LP
• 17. Subex Limited
• 18. Tata Consultancy Services Limited
• 19. Telefonaktiebolaget LM Ericsson
• 20. Wipro Limited