세계의 매니지드 서비스 시장 : 서비스 유형, 조직 규모, 최종 용도, 배포 모델별 - 예측(2025-2030년)

The Managed Services Market was valued at USD 13.16 billion in 2023, expected to reach USD 14.76 billion in 2024, and is projected to grow at a CAGR of 12.35%, to USD 29.76 billion by 2030.

Managed services encompass a broad range of IT and business process outsourcing services, where client organizations entrust the management and delivery of functions to third-party service providers. This encompasses on-going responsibility to manage, monitor, and support IT infrastructure or applications under predefined service levels. The necessity for managed services has been driven by the rising complexity of IT landscapes, cost-effectiveness, enhanced focus on core business functions, and the pressing need for scalability and flexibility. Their application spans across various sectors including BFSI, healthcare, IT and telecom, and manufacturing, with companies leveraging these services to manage cloud infrastructures, cybersecurity, data analytics, and more. The end-use scope extends to small and medium enterprises as well as large corporations, each requiring different levels of service customization.

Market growth for managed services is influenced by factors such as technological advancements, increasing need for data protection, and the surge in adoption of cloud-based technologies. Furthermore, the emphasis on regulatory compliance and the dynamic nature of cyber threats provide avenues for expansion. Opportunities lie in offering specialized services in IoT applications, AI-driven analytics, and RPA (Robotic Process Automation). Companies can capitalize on these by developing comprehensive service offerings tailored to harness the potential of digital transformation. However, the market faces limitations due to data security concerns, high dependency on service providers, and potential integration challenges with legacy systems. Cost considerations and the necessity for provider-client synergy also pose challenges.

To navigate these hurdles and stimulate innovation, businesses should focus on advanced cybersecurity solutions, proactive service models, and automation-driven efficiencies. Investing in robust infrastructure and cultivating partnerships with technology innovators can push growth further. The nature of the managed services market is highly competitive and fragmented, necessitating continuous adaptability to industry trends, customer needs, and technological changes. By fostering an agile business model, companies can better align with evolving client expectations and maintain a competitive edge.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Managed Services Market

The Managed Services Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Increasing digitalization efforts by organizations aiming for process automation
  • Growing instances of cyber attacks worldwide
  • Rapid evolution in cloud technologies leading to need for efficient deployment models
• Market Restraints
  • Integration and reliability concerns coupled with a lack of skilled professionals
• Market Opportunities
  • Potential demand for customized industry-specific solutions that cater to unique requirements
  • Emergence of next-gen managed services
• Market Challenges
  • Inadequate standards and issues of data privacy

Porter's Five Forces: A Strategic Tool for Navigating the Managed Services Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Managed Services Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Managed Services Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Managed Services Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Managed Services Market

A detailed market share analysis in the Managed Services Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Managed Services Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Managed Services Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Managed Services Market

A strategic analysis of the Managed Services Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Managed Services Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, AT&T Inc., Atos SE, Canon Inc., Capgemini SE, CGI Inc., Cisco Systems Inc., Cognizant Technology Solutions Corporation, Dell Technologies Inc., DXC Technology Company, Fujitsu Limited, HCL Technologies Limited, Hewlett Packard Enterprise Company, Infosys Limited, International Business Machines Corporation, Lenovo Group Limited, Microsoft Corporation, NTT DATA Corporation, Oracle Corporation, Tata Consultancy Services Ltd., Tech Mahindra Limited, Toshiba Corporation, Unisys Corporation, and Wipro Limited.

Market Segmentation & Coverage

This research report categorizes the Managed Services Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Service Type, market is studied across IT Infrastructure, Managed Data Center, Managed Network, and Managed Security.
• Based on Organization Size, market is studied across Large Enterprises and Small and Medium-sized Enterprises (SMEs).
• Based on End Use, market is studied across BFSI, Energy and Utilities, Government, Healthcare and Life Sciences, IT and Telecom, Manufacturing, Media and Entertainment, and Retail and Consumer Goods.
• Based on Deployment Model, market is studied across Cloud and On-Premises.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Increasing digitalization efforts by organizations aiming for process automation
    • 5.1.1.2. Growing instances of cyber attacks worldwide
    • 5.1.1.3. Rapid evolution in cloud technologies leading to need for efficient deployment models
  • 5.1.2. Restraints
    • 5.1.2.1. Integration and reliability concerns coupled with a lack of skilled professionals
  • 5.1.3. Opportunities
    • 5.1.3.1. Potential demand for customized industry-specific solutions that cater to unique requirements
    • 5.1.3.2. Emergence of next-gen managed services
  • 5.1.4. Challenges
    • 5.1.4.1. Inadequate standards and issues of data privacy
• 5.2. Market Segmentation Analysis
  • 5.2.1. Service Type: Increasing use of managed security for security solutions
  • 5.2.2. Organization Size: Growing use of managed services for efficiency of operations in large enterprises
  • 5.2.3. End Use: Extensive need of managed services in BFSI operations for security purposes
  • 5.2.4. Deployment Model: Potential adoption of cloud-managed services
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Managed Services Market, by Service Type

• 6.1. Introduction
• 6.2. IT Infrastructure
• 6.3. Managed Data Center
• 6.4. Managed Network
• 6.5. Managed Security

7. Managed Services Market, by Organization Size

• 7.1. Introduction
• 7.2. Large Enterprises
• 7.3. Small and Medium-sized Enterprises (SMEs)

8. Managed Services Market, by End Use

• 8.1. Introduction
• 8.2. BFSI
• 8.3. Energy and Utilities
• 8.4. Government
• 8.5. Healthcare and Life Sciences
• 8.6. IT and Telecom
• 8.7. Manufacturing
• 8.8. Media and Entertainment
• 8.9. Retail and Consumer Goods

9. Managed Services Market, by Deployment Model

• 9.1. Introduction
• 9.2. Cloud
• 9.3. On-Premises

10. Americas Managed Services Market

• 10.1. Introduction
• 10.2. Argentina
• 10.3. Brazil
• 10.4. Canada
• 10.5. Mexico
• 10.6. United States

11. Asia-Pacific Managed Services Market

• 11.1. Introduction
• 11.2. Australia
• 11.3. China
• 11.4. India
• 11.5. Indonesia
• 11.6. Japan
• 11.7. Malaysia
• 11.8. Philippines
• 11.9. Singapore
• 11.10. South Korea
• 11.11. Taiwan
• 11.12. Thailand
• 11.13. Vietnam

12. Europe, Middle East & Africa Managed Services Market

• 12.1. Introduction
• 12.2. Denmark
• 12.3. Egypt
• 12.4. Finland
• 12.5. France
• 12.6. Germany
• 12.7. Israel
• 12.8. Italy
• 12.9. Netherlands
• 12.10. Nigeria
• 12.11. Norway
• 12.12. Poland
• 12.13. Qatar
• 12.14. Russia
• 12.15. Saudi Arabia
• 12.16. South Africa
• 12.17. Spain
• 12.18. Sweden
• 12.19. Switzerland
• 12.20. Turkey
• 12.21. United Arab Emirates
• 12.22. United Kingdom

13. Competitive Landscape

• 13.1. Market Share Analysis, 2023
• 13.2. FPNV Positioning Matrix, 2023
• 13.3. Competitive Scenario Analysis
  • 13.3.1. SailPoint Technologies Launches MSP Offering to Enhance Global Identity Security, Empower Partners, and Streamline Enterprise Management
  • 13.3.2. Netskope Launches New Managed Service Provider Program to Enable Partners to Grow Revenue and Help Customers Quickly and Easily Unlock SASE's Full Potential
  • 13.3.3. Windstream Enterprise Launches Comprehensive IT Managed Services Portfolio to Inaugurate its Strategic Alliances Program
  • 13.3.4. Accenture and Google Cloud Expand Partnership to Accelerate Cybersecurity Resilience
• 13.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. Accenture PLC
• 2. AT&T Inc.
• 3. Atos SE
• 4. Canon Inc.
• 5. Capgemini SE
• 6. CGI Inc.
• 7. Cisco Systems Inc.
• 8. Cognizant Technology Solutions Corporation
• 9. Dell Technologies Inc.
• 10. DXC Technology Company
• 11. Fujitsu Limited
• 12. HCL Technologies Limited
• 13. Hewlett Packard Enterprise Company
• 14. Infosys Limited
• 15. International Business Machines Corporation
• 16. Lenovo Group Limited
• 17. Microsoft Corporation
• 18. NTT DATA Corporation
• 19. Oracle Corporation
• 20. Tata Consultancy Services Ltd.
• 21. Tech Mahindra Limited
• 22. Toshiba Corporation
• 23. Unisys Corporation
• 24. Wipro Limited