서비스 로봇 시장 : 제품 유형, 컴포넌트 유형, 모빌리티, 최종사용자별 - 세계 예측(2025-2032년)

The Service Robotics Market is projected to grow by USD 283.87 billion at a CAGR of 18.66% by 2032.

Strategic introduction framing the service robotics revolution, its core drivers, technological enablers, and operational imperatives for leaders

The service robotics sector sits at the intersection of rapidly improving machine intelligence, increasingly capable sensing systems, and expanding commercial demand for automation beyond industrial manufacturing. This introduction frames the strategic context that underpins current activity: accelerating adoption in professional environments where repeatability and safety create clear ROI, and rising consumer interest in personal robotics as capabilities and form factors mature. In parallel, advances in software architectures, cloud-native orchestration, and edge compute are enabling a new class of connected services that extend the value proposition from single robots to managed robotic services.

Against this backdrop, business leaders must balance technological opportunity with operational realities. Supply chain resilience, standards gaps, and workforce integration remain practical constraints that influence procurement, deployment cadence, and total cost of ownership. As such, the effective adoption of service robotics is as much about change management and ecosystem alignment as it is about hardware performance. This introduction establishes the lens used across subsequent chapters: an applied, commercially oriented analysis that connects technology trends to deployment levers, organizational change, and practical pathways for capturing value in the near to medium term.

Transformative shifts reshaping the service robotics landscape driven by AI, autonomy, sensor fusion, business model innovation, and workforce augmentation

The landscape for service robotics is changing in ways that are simultaneously technological, commercial, and regulatory. On the technological front, improvements in perception through sensor fusion, advances in localization and mapping, and more efficient learning algorithms have increased autonomy and reduced the engineering lift required for domain adaptation. These technical shifts lower the barrier to entry for new use cases and accelerate time-to-deployment when combined with modular hardware platforms and standardized software stacks. At the commercial level, subscription-oriented business models and outcome-based contracting are reshaping procurement decisions and aligning vendor incentives with operational outcomes.

Regulatory and workforce dynamics are creating parallel shifts. Policymakers are increasingly focused on safety certification frameworks and data governance regimes that will standardize minimum requirements, while employers grapple with reskilling initiatives that integrate robots into hybrid human-machine workflows. Taken together, these forces are not incremental; they are enabling novel service offerings, changing the unit economics of deployment, and expanding the addressable set of problems robotics can solve. For decision-makers, the implication is clear: investment choices made today must account for rapid technological maturation, evolving procurement practices, and an emerging regulatory baseline that will influence product design and market access.

Assessing the cumulative impact of United States tariffs in 2025 on supply chains, procurement approaches, and competitive dynamics across value chains

The introduction of new tariffs by the United States in 2025 has produced a set of cumulative effects that are material for strategic planning across supply chains, procurement policies, and competitive positioning. The most immediate impact has been on sourcing decisions: companies have re-evaluated vendor lists and accelerated supplier diversification strategies to reduce exposure to tariff-sensitive components. This reorientation elevates the importance of validated second-source suppliers and the ability to reconfigure bills of materials with minimal engineering friction. Consequently, procurement teams now place greater emphasis on supplier certification, transport-route risk, and lead-time variability as primary selection criteria.

Beyond sourcing, tariffs influence product architecture decisions. Firms are prioritizing modularity and component interchangeability to enable quicker sourcing substitutions and to mitigate single-origin risks. Pricing strategies and commercial contracts have also adapted; long-term service agreements increasingly include clauses that share tariff-related cost volatility between vendors and buyers. On the competitive front, tariffs have reshaped market entry calculus for smaller suppliers by changing cost structures and by incentivizing nearshoring for critical subassemblies. For executives, the policy-driven environment underscores the need for dynamic sourcing playbooks, accelerated supplier qualification processes, and scenario-based procurement stress tests that preserve both margin and time-to-market.

Key segmentation insights revealing product and component distinctions, mobility architectures, and end-user applications that drive strategic priorities

Understanding segmentation is critical for focused strategy and resource allocation because each segment implies different technology requirements, regulatory constraints, and customer expectations. Product type divides the landscape between personal service robots, which emphasize ease of use, safety, and cost-sensitive form factors, and professional service robots, where durability, repeatability, and integration with enterprise workflows drive design priorities. Component type further clarifies investment targets: hardware remains foundational with key elements such as actuators, control systems, power supply, and sensors determining baseline capability; services build the customer experience through consulting services, system integration, and ongoing support and maintenance; and software ties these elements together through perception stacks, fleet orchestration, and analytics.

Mobility is another defining axis. Market offerings split between mobile robotics and stationary robotics, and mobile platforms themselves span aerial robots, legged robots, tracked robots, and wheeled robots-each mobility architecture brings distinct trade-offs in terrain adaptability, endurance, and payload capacity that influence where they are best applied. Finally, end-user segmentation highlights diverse demand profiles across sectors such as aerospace and defense, agriculture, automotive, transportation and logistics, building and construction, education, energy and utilities, healthcare, household, and retail and hospitality. Recognizing these differentiated needs enables more tailored product roadmaps and targeted go-to-market approaches that accelerate adoption while managing technical and commercial risk.

Regional performance and strategic differentiators across Americas, Europe Middle East & Africa, and Asia-Pacific revealing localized opportunity dynamics

Regional dynamics shape both opportunity and risk, and an effective strategy reflects the realities of the Americas, Europe, Middle East & Africa, and Asia-Pacific while remaining adaptable to cross-border flows. In the Americas, decision-makers see a concentrated push toward logistics automation, healthcare support robots, and facility maintenance solutions, driven by private-sector investment and pragmatic regulatory environments that favor demonstrable safety cases. This region also leads initiatives to integrate robotics into large-scale warehousing and last-mile logistics pilots.

In Europe, Middle East & Africa, the emphasis is on regulatory harmonization, industrial-grade service deployments, and energy-efficient designs, with government programs and standards bodies playing a stronger role in shaping market access. Fragmented national regulations create both complexity and opportunities for vendors who can navigate certification pathways. Asia-Pacific remains a fast-moving market with strong manufacturing ecosystems, rapid adoption in retail and household categories, and substantial investment in robotics-enabled agriculture and smart city pilots. Supply chain concentration in Asia-Pacific also drives considerations about dual-sourcing and regional manufacturing footprints. Across regions, the common thread is that winners will design deployment models tailored to local procurement norms, regulatory requirements, and labor market conditions.

Corporate strategies and competitive positioning of leading robotics suppliers, integrators, and service providers showing collaboration and IP concentration

The competitive landscape features a spectrum of players from specialist component suppliers to full-stack integrators, and success increasingly depends on the ability to orchestrate capabilities across hardware, software, and services. Leading suppliers differentiate through deep domain expertise, robust integration offerings, and a growing emphasis on recurring revenue via managed services. At the same time, systems integrators occupy a pivotal role connecting vendor technologies to customer operations, making their partnerships and certification programs strategically important for platform-scale adoption.

Investment and consolidation activity is reshaping the ecosystem: strategic partnerships, targeted acquisitions, and cross-sector alliances are creating bundled offerings that reduce buyer friction. Intellectual property concentration is an emerging theme, especially around perception algorithms, fleet orchestration, and safety validation. Startups continue to innovate at the edges, focusing on niche applications and rapid iteration, while incumbents scale by leveraging distribution channels and enterprise contracts. For corporate strategists, the imperative is to evaluate partners not only on product capability but on integration capacity, post-sale support model, and alignment of commercial incentives that sustain long-term operational outcomes.

Practical and prioritized recommendations for industry leaders to accelerate adoption, secure supply chains, and realize impactful service robotics deployments

Industry leaders should pursue a prioritized set of actions that accelerate deployment while reducing operational and commercial risk. First, implement supplier diversification and modular design principles so that tariff shocks or component shortages do not derail planned rollouts. This approach reduces single-source exposure and shortens recovery time when supply disruptions occur. Second, shift procurement toward outcome-based contracts where vendors share responsibility for uptime and performance; this aligns incentives and lowers total cost of ownership for buyers.

Third, invest in workforce transition programs that combine hands-on training with revised operational processes to maximize human-robot collaboration. Fourth, adopt phased pilot-to-scale deployment models that embed robust monitoring and iterative improvement cycles; pilots should validate not just technical feasibility but also workflow integration and maintenance regimes. Fifth, prioritize partnerships with integrators who offer proven domain experience, and ensure contractual clarity on support, upgrades, and liability. Finally, build a scenario-driven governance framework that includes tariff sensitivity, safety certification pathways, and data governance policies to maintain compliance and strategic agility. Applying these recommendations in sequence creates a repeatable playbook for sustainable and scalable robotics adoption.

Comprehensive research methodology combining primary interviews, technical assessment, supply chain mapping, and cross-validated qualitative scenario analysis

The research underpinning this report combines structured primary engagement with domain experts, technical validation of component capabilities, and cross-validated qualitative analysis to produce reliable, decision-focused findings. Primary inputs included interviews with procurement leaders, systems integrators, robotics engineers, and end users across key verticals. These conversations were complemented by technology assessments that evaluated sensor suites, actuator performance, control system architectures, and middleware interoperability to understand real-world integration constraints.

Supply chain mapping identified critical nodes and substitution pathways, and scenario analysis tested sensitivities such as tariff shocks, component lead-time variability, and accelerated adoption in adjacent sectors. Triangulation across primary insights, technical validation, and public-domain regulatory developments ensured that conclusions reflect both operational realities and emergent policy trends. Together, these methods deliver a structured, repeatable approach that emphasizes practical recommendations over speculative forecasts, and that supports executives in making informed deployment, procurement, and partnership decisions.

Clear conclusions synthesizing strategic imperatives, risk trade-offs, and pathways for sustainable scaling of service robotics across industries

Synthesis of the analysis produces three clear imperatives for organizations engaging with service robotics: design for modularity to preserve sourcing flexibility, align commercial incentives through outcome-based contracting, and invest in workforce transition to capture the full productivity potential of human-robot teams. Risk trade-offs center on supply chain concentration and evolving regulatory expectations, and managing those risks requires proactive supplier strategies, contractual clarity, and ongoing engagement with standards bodies and industry working groups.

Pathways for sustainable scaling favor phased approaches that move from targeted pilots to broader operational programs while embedding measurement systems that capture uptime, productivity, and user experience outcomes. Companies that combine technical rigor with commercial creativity-such as flexible pricing, managed service models, and strategic partnerships-are best positioned to convert technical capability into durable business value. In conclusion, the service robotics domain offers significant opportunity, but realizing that potential depends on disciplined execution, pragmatic risk management, and the ability to adapt strategy as technology and policy evolve.

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Adoption of autonomous delivery robots for last mile logistics in urban areas
• 5.2. Integration of ai-driven predictive maintenance capabilities in commercial cleaning robots
• 5.3. Use of cloud-based fleet management platforms for coordinated robot operations in service sectors
• 5.4. Deployment of healthcare assistance robots for remote patient monitoring and telepresence support
• 5.5. Incorporation of advanced perception sensors for enhanced human-robot interaction and safety compliance
• 5.6. Development of modular multipurpose service robots customizable for diverse industry applications
• 5.7. Evolving regulatory frameworks and safety standards enabling autonomous public space robot deployments
• 5.8. Expansion of robotics-as-a-service subscription models across hospitality healthcare and retail environments
• 5.9. Advancements in lithium-ion battery life for extended autonomy of service robotics in remote settings
• 5.10. Integration of natural language processing and voice recognition for seamless robot customer service interactions

6. Cumulative Impact of United States Tariffs 2025

7. Cumulative Impact of Artificial Intelligence 2025

8. Service Robotics Market, by Product Type

• 8.1. Personal Service Robots
• 8.2. Professional Service Robots

9. Service Robotics Market, by Component Type

• 9.1. Hardware
  • 9.1.1. Actuators
  • 9.1.2. Control Systems
  • 9.1.3. Power Supply
  • 9.1.4. Sensors
• 9.2. Services
  • 9.2.1. Consulting Services
  • 9.2.2. Integration Services
  • 9.2.3. Support & Maintenance
• 9.3. Software

10. Service Robotics Market, by Mobility

• 10.1. Mobile Robotics
  • 10.1.1. Aerial Robots
  • 10.1.2. Legged Robots
  • 10.1.3. Tracked Robots
  • 10.1.4. Wheeled Robots
• 10.2. Stationary Robotics

11. Service Robotics Market, by End-User

• 11.1. Aerospace & Defense
• 11.2. Agriculture
• 11.3. Automotive, Transportation & Logistics
• 11.4. Building & Construction
• 11.5. Education
• 11.6. Energy & Utilities
• 11.7. Healthcare
• 11.8. Household
• 11.9. Retail & Hospitality

12. Service Robotics Market, by Region

• 12.1. Americas
  • 12.1.1. North America
  • 12.1.2. Latin America
• 12.2. Europe, Middle East & Africa
  • 12.2.1. Europe
  • 12.2.2. Middle East
  • 12.2.3. Africa
• 12.3. Asia-Pacific

13. Service Robotics Market, by Group

• 13.1. ASEAN
• 13.2. GCC
• 13.3. European Union
• 13.4. BRICS
• 13.5. G7
• 13.6. NATO

14. Service Robotics Market, by Country

• 14.1. United States
• 14.2. Canada
• 14.3. Mexico
• 14.4. Brazil
• 14.5. United Kingdom
• 14.6. Germany
• 14.7. France
• 14.8. Russia
• 14.9. Italy
• 14.10. Spain
• 14.11. China
• 14.12. India
• 14.13. Japan
• 14.14. Australia
• 14.15. South Korea

15. Competitive Landscape

• 15.1. Market Share Analysis, 2024
• 15.2. FPNV Positioning Matrix, 2024
• 15.3. Competitive Analysis
  • 15.3.1. BAE Systems PLC
  • 15.3.2. AB Electrolux
  • 15.3.3. ABB Ltd.
  • 15.3.4. Aethon, Inc. by Singapore Technologies Engineering Ltd
  • 15.3.5. Beijing Roborock Technology Co., Ltd.
  • 15.3.6. Daifuku Co., Ltd.
  • 15.3.7. DeLaval Group
  • 15.3.8. Ecovacs Group
  • 15.3.9. Exail SAS
  • 15.3.10. GeckoSystems Intl. Corp.
  • 15.3.11. General Dynamics Corporation
  • 15.3.12. General Motors Company
  • 15.3.13. Hajime Research Institute, Ltd.
  • 15.3.14. Hanson Robotics, Limited
  • 15.3.15. Honda Motor Co., Ltd.
  • 15.3.16. Hyundai Motor Company
  • 15.3.17. Intuitive Surgical Inc.
  • 15.3.18. iRobot Corporation
  • 15.3.19. Kawasaki Heavy Industries, Ltd.
  • 15.3.20. KEENON Robotics Co., Ltd.
  • 15.3.21. Knightscope, Inc.
  • 15.3.22. Kongsberg Gruppen ASA
  • 15.3.23. Kuka AG
  • 15.3.24. Medtronic PLC
  • 15.3.25. OmniGuide Holdings, Inc.
  • 15.3.26. PAL Robotics SL
  • 15.3.27. Panasonic Holdings Corporation
  • 15.3.28. Promobot
  • 15.3.29. Relay Delivery Robots
  • 15.3.30. Robert Bosch GmbH
  • 15.3.31. Samsung Electronics Co., Ltd
  • 15.3.32. Serve Robotics Inc.
  • 15.3.33. SoftBank Robotics Group
  • 15.3.34. SZ DJI Technology Co., Ltd.
  • 15.3.35. Tennant Company
  • 15.3.36. Tokyo Robotics Inc.
  • 15.3.37. Toyota Motor Corporation
  • 15.3.38. Ubtech Robotics Corp Ltd.
  • 15.3.39. Yaskawa Electric Corporation
  • 15.3.40. Yujin Robot Co. Ltd.