클라우드 서비스 중개 시장 : 제공별, 서비스 유형별, 플랫폼 유형별, 전개 모델별, 업계별, 기업 규모별 - 세계 예측(2025-2032년)

The Cloud Services Brokerage Market is projected to grow by USD 27.24 billion at a CAGR of 13.28% by 2032.

A concise foundational overview explaining how modern cloud services brokerage transforms procurement, governance, and operational delivery across multi-cloud environments

The role of cloud services brokerage has evolved from a niche procurement convenience into a strategic capability that underpins enterprise cloud transformation. Organizations confronting multi-cloud complexity seek intermediaries that can simplify provider selection, orchestrate consumption, and mediate policy enforcement across diverse environments. This introduction frames the brokerage ecosystem as a convergence point for technology orchestration, governance, and commercial optimization that directly influences time-to-value for cloud initiatives.

Across industries, the brokerage function is delivering value by abstracting provider-specific differences while enabling consistent delivery models and compliance postures. Increased demand for integrated service catalogs, unified billing, and automated lifecycle management has moved brokerage from an operational construct to a strategic lever for cost control, vendor neutrality, and rapid service composition. The emphasis is now on building platforms that embed security, observability, and policy as code to meet enterprise expectations for control without sacrificing agility.

This section lays the groundwork for a deeper examination of shifting market dynamics, regulatory headwinds, segmentation nuances, and regional patterns. It highlights the need for decision-makers to evaluate brokerage capabilities not merely on feature parity but on their ability to accelerate business outcomes through repeatable, auditable, and extensible service delivery models.

An authoritative analysis of the decisive technological, regulatory, and commercial shifts redefining cloud services brokerage and shaping competitive differentiation

The landscape for cloud services brokerage is being reshaped by a set of transformative shifts that redefine vendor relationships, delivery paradigms, and enterprise expectations. Rapid adoption of AI-enabled operational tooling is automating routine provisioning and observability tasks, which in turn elevates the importance of platforms that integrate intelligent policy enforcement and anomaly detection. This automation trend is complemented by a movement toward composable architectures that allow services to be assembled from modular building blocks, enabling faster experimentation and incremental modernization.

Simultaneously, the rise of edge computing and latency-sensitive workloads is changing placement decisions and driving brokers to support hybrid orchestration across cloud and edge fabrics. Security and privacy expectations have tightened as regulatory regimes proliferate, prompting brokers to provide stronger data residency controls and cryptographic protections integrated into service catalogs. Another pivotal shift is the emphasis on cost transparency and chargeback models that reconcile cloud consumption with business unit accountability; brokers that can deliver granular telemetry and predictive consumption analytics are gaining preference among procurement and finance stakeholders.

Talent scarcity and skill realignment are also altering vendor engagement models, pushing organizations to favor managed brokerage services and partner-led integrations that reduce the operational burden on in-house teams. Finally, vendor strategies are converging toward ecosystem playbooks where partnerships, open APIs, and marketplace integrations determine the breadth of value a broker can provide. These shifts collectively emphasize platform extensibility, ecosystem alignment, and outcomes-oriented SLAs as the primary competitive differentiators going forward.

A detailed examination of how United States tariff changes in 2025 reshaped procurement, supply chain resilience, and vendor strategies across cloud services brokerage activities

The policy environment introduced by tariff adjustments affecting imports into the United States in 2025 has had ripple effects across the cloud services supply chain, influencing vendor procurement strategies, hardware sourcing, and partner agreements. Tariff-induced cost shifts have prompted organizations to reassess vendor contracts and to prioritize options that reduce exposure to cross-border supply volatility. As capital equipment and specialized hardware components experienced higher transactional friction, cloud providers and platform vendors responded by optimizing inventory models, diversifying manufacturing partnerships, and negotiating more flexible lease and support terms.

These dynamics accelerated conversations about onshore capacity for critical infrastructure and the strategic placement of data centers to mitigate future policy risk. For intermediaries that operate across procurement and integration layers, the tariff environment reinforced the value of abstracting supplier heterogeneity while offering alternative sourcing pathways. Brokers equipped with deeper supply-chain intelligence and the ability to implement rapid substitution strategies found themselves better positioned to maintain service continuity and predictable total cost of ownership for customers.

Beyond procurement, the tariff landscape influenced software licensing and bundled service agreements, encouraging a shift toward cloud-native consumption models and away from strictly hardware-bound offerings. This migration reduced the direct impact of import tariffs on many service-driven engagements while increasing demand for brokerage capabilities that could facilitate vendor-neutral migration paths and hybrid contracts. In sum, the tariff adjustments highlighted the strategic importance of supply-chain resilience, contractual flexibility, and platform features that enable rapid vendor switching and localized provisioning.

Comprehensive segmentation insights revealing how offering models, service types, platform choices, deployment modalities, industry verticals, and enterprise scale shape brokerage requirements and strategies

Segment-focused insights reveal how offering types, service modalities, platform architectures, deployment choices, industry verticals, and enterprise size each influence brokerage requirements and value propositions. Offering distinctions between service-oriented and software-centric brokerage determine whether the primary value lies in managed operations and advisory capabilities or in packaged platform functionality that customers deploy themselves. In practice, a software-first approach emphasizes extensible APIs, developer tooling, and self-service marketplace capabilities, while a service-first approach centers on managed integration, SLA-backed operations, and expert advisory.

Service type differentiation between cloud aggregation, cloud brokerage, and cloud integration highlights varying emphases on catalog unification, policy mediation, and technical delivery. Aggregation plays a role in normalizing consumption across providers; brokerage functions mediate policy, pricing, and compliance; and integration focuses on the technical interoperability required to stitch services into coherent application landscapes. Platform-type choices between internal brokerage platforms and third-party brokerage platforms reflect strategic trade-offs: internal platforms afford greater control over governance and IP capture, while third-party platforms provide speed-to-market and a pre-built ecosystem of integrations.

Deployment model considerations between private cloud and public cloud shape security, latency, and data sovereignty controls, influencing the level of orchestration and policy enforcement brokers must support. Industry vertical dynamics create distinct requirements: banking, financial services and insurance demand rigorous auditability and sector-specific controls with subsegments like banks, fintech firms, and insurance firms pursuing different risk profiles; government and public sector prioritize strict compliance and procurement transparency; healthcare and life sciences require fine-grained data protection and lifecycle controls for sensitive information; IT and telecommunications emphasize scale and programmatic provisioning; manufacturing and retail need edge-enabled, low-latency architectures to support operational technology and customer engagement scenarios.

Enterprise size remains consequential, as large enterprises typically require highly customized, enterprise-grade governance, integration services, and multi-vendor orchestration, whereas small and medium enterprises favor simplified pricing, rapid onboarding, and managed services that reduce internal operational burden. Effective brokerage strategies map these segmentation vectors to differentiated product sets, tailored SLAs, and targeted channel programs that reflect the unique risk profiles and adoption velocities of each segment.

Regionally differentiated perspectives showing how regulatory complexity, cloud maturity, and local market dynamics drive distinct brokerage value propositions across global geographies

Regional dynamics materially influence cloud services brokerage priorities, with variations in regulatory regimes, cloud maturity, and commercial expectations across the Americas, Europe Middle East & Africa, and Asia-Pacific. In the Americas, mature cloud markets and well-developed hyperscaler footprints create demand for advanced broker capabilities that focus on optimization, governance, and hybrid orchestration. Enterprises in this region place a premium on cost transparency, integrated security tooling, and support for sophisticated chargeback and showback models that align with internal financial controls.

The Europe, Middle East & Africa region presents a more complex regulatory mosaic where data localization, sovereign cloud initiatives, and privacy frameworks shape deployment decisions. Brokers operating in this geography must deliver robust data residency controls, demonstrable compliance workflows, and flexible deployment patterns that accommodate both public and private cloud needs. Public sector and regulated industries in this region frequently require longer procurement cycles and bespoke contractual terms, which favors brokers with established local partnerships and deep compliance expertise.

In Asia-Pacific, rapid cloud adoption is driven by a mix of digital-native enterprises and traditional industries undergoing accelerated modernization. Demand centers prioritize scalability, localized support, and edge-enabled architectures to address performance and latency concerns across geographically dispersed markets. Brokers can win here by offering language and cultural alignment in service delivery, regional data center presence, and accelerated onboarding models that reduce time-to-value. Across all regions, the interplay of local regulation, provider ecosystems, and buyer sophistication determines the optimal brokerage value proposition and go-to-market approach.

Actionable company-level observations on how hyperscalers, integrators, software specialists, and niche brokers are shaping competitive advantage through platforms, partnerships, and acquisitions

Company-level dynamics highlight the interplay between hyperscalers, systems integrators, independent software vendors, and specialist brokers in creating differentiated value for clients. Hyperscale providers continue to emphasize native tooling, marketplace ecosystems, and bundled managed services that reduce friction for large-scale customers. Systems integrators leverage deep industry knowledge and integration capabilities to deliver end-to-end transformation programs that include brokerage-like orchestration, often complemented by industry-specific accelerators and managed operations.

Independent software vendors and niche brokers focus on specialized capabilities such as multi-cloud cost optimization, compliance automation, and bespoke integration connectors that address gaps in broader platform offerings. Strategic partnerships and co-development agreements have become common as companies seek to combine strengths-platform extensibility from software players with domain expertise from integrators, and scale from larger providers. Mergers and targeted acquisitions remain a tactical route for rapid capability expansion, particularly in areas such as security orchestration, edge management, and managed database services.

Leading companies differentiate through developer-friendly APIs, evidence-based SLAs, and transparent governance models that demonstrate control and predictability. Firms that invest in ecosystems, certification programs, and robust partner enablement often unlock higher levels of adoption because they reduce integration friction and operational risk. Ultimately, competitive positioning is determined less by singular feature sets and more by a company's ability to assemble a coherent, trusted pathway from strategy through operational execution for enterprise customers.

High-impact, pragmatic recommendations for industry leaders to enhance platform extensibility, partner ecosystems, compliance integration, automation, and vertical specialization

Industry leaders must combine strategic clarity with operational precision to capture the full potential of cloud services brokerage. First, prioritize platform extensibility: invest in open APIs, modular connectors, and event-driven integrations that enable rapid onboarding of new providers and services. This foundation reduces time-to-value for customers and supports a resilient ecosystem that scales with demand. Second, build a compelling partner program that aligns incentives around joint go-to-market plans, co-sell motions, and verified integration workflows; partners expand addressable reach while reducing the cost of customer acquisition.

Third, embed compliance and policy controls natively into the platform to address regional data residency and sector-specific requirements without relying solely on after-the-fact audits. This approach minimizes procurement friction and accelerates adoption among regulated buyers. Fourth, adopt transparent consumption models and improve telemetry to provide finance and procurement teams with actionable cost insights, forecast variance drivers, and optimization recommendations that bridge technical and business perspectives. Fifth, commit to automation-driven operations by codifying runbooks, incident response, and remediation workflows that lower operational overhead and shorten resolution times.

Sixth, focus on verticalized productization for industries where differentiated controls and integrations are mandatory; packaging industry-specific templates and compliance artifacts reduces customization cycles. Seventh, invest in talent and enablement to ensure sales, engineering, and support teams understand both platform capabilities and industry requirements. Finally, maintain a responsive product roadmap that balances immediate customer needs with long-term architecture principles, ensuring that short-term expansions do not compromise platform coherence or security posture.

A transparent account of the mixed-methods research approach combining primary interviews, secondary analysis, triangulation, segmentation, and expert validation to support evidence-based conclusions

The research methodology underpinning this analysis combined qualitative and quantitative approaches to deliver triangulated, evidence-based conclusions. Primary research included structured interviews with enterprise technology leaders, procurement specialists, platform architects, and vendor executives to capture firsthand perspectives on adoption drivers, procurement constraints, and operational priorities. Secondary research synthesized public documentation, vendor technical papers, and regulatory guidance to contextualize primary insights and validate emerging patterns.

Data triangulation was achieved by cross-referencing interview findings with product capability mappings and case study analyses, ensuring that suggested strategies aligned with observable supplier behaviors and documented deployments. Segmentation frameworks were applied to categorize insights by offering, service type, platform type, deployment model, industry vertical, and enterprise size, enabling targeted recommendations that reflect distinct buyer needs. Validation workshops with independent industry advisors and experienced practitioners were used to test assumptions, refine analytical frameworks, and surface practical implications for implementation.

Limitations of the methodology are acknowledged: rapidly evolving technology capabilities and shifting policy landscapes can change competitive dynamics; therefore, the analysis focuses on robust trends and operational levers rather than transient tactical positions. Future iterations of the research should continue to incorporate emerging telemetry and real-world implementation metrics to refine actionable guidance for practitioners.

A conclusive synthesis emphasizing resilience, platform integration, and ecosystem orchestration as the defining elements for brokerage success in complex cloud transformations

The accumulated insights highlight a brokerage ecosystem at an inflection point, where platform design, regulatory agility, and ecosystem orchestration determine strategic success. Brokers that deliver extensible platforms, native compliance controls, and clear operational value will command privileged positions in enterprise transformation programs. The confluence of automation, edge-enabled architectures, and policy-driven governance means that the technical and commercial aspects of brokerage must be tightly integrated to meet customer expectations for speed, security, and predictability.

Looking ahead, resilience and adaptability will be the core differentiators. Organizations should prioritize capabilities that reduce vendor lock-in risk, accelerate cross-environment interoperability, and provide transparent cost and compliance telemetry. Companies that align their product roadmaps with industry-specific needs and that foster strong partner ecosystems can translate technical capabilities into measurable business outcomes. In closing, the brokerage function is no longer ancillary; it serves as a strategic enabler for cloud-first transformation and requires deliberate investment in people, processes, and platforms to realize its full potential.

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Integration of AI-driven automation engines in cloud service brokerage for real-time workload scaling and cost savings
• 5.2. Adoption of secure API-driven catalogs for automated provisioning of containerized and serverless cloud services
• 5.3. Implementation of unified FinOps and cloud brokerage solutions for multi-cloud cost transparency and governance
• 5.4. Emergence of edge computing brokerage capabilities to deliver ultra-low-latency services across distributed networks
• 5.5. Development of compliance-driven brokering platforms with built-in data residency and sovereignty controls for global deployments
• 5.6. Rise of container marketplace integration in cloud service brokerage to streamline Kubernetes and Helm chart distribution
• 5.7. Integration of low-code orchestration workflows for no-code cloud provisioning and governance within brokerage platforms
• 5.8. Deployment of unified security posture management in cloud service brokerage to enforce continuous compliance scanning
• 5.9. Introduction of decentralized blockchain-enabled cloud brokerage for tamper-proof service level agreement orchestration
• 5.10. Use of predictive analytics in cloud service brokerage to forecast resource consumption and optimize capacity planning

6. Cumulative Impact of United States Tariffs 2025

7. Cumulative Impact of Artificial Intelligence 2025

8. Cloud Services Brokerage Market, by Offering

• 8.1. Service
• 8.2. Software

9. Cloud Services Brokerage Market, by Service Type

• 9.1. Cloud Aggregation
• 9.2. Cloud Brokerage
• 9.3. Cloud Integration

10. Cloud Services Brokerage Market, by Platform Type

• 10.1. Internal Brokerage Platforms
• 10.2. Third-Party Brokerage Platforms

11. Cloud Services Brokerage Market, by Deployment Model

• 11.1. Private Cloud
• 11.2. Public Cloud

12. Cloud Services Brokerage Market, by Industry Vertical

• 12.1. Banking Financial Services & Insurance
  • 12.1.1. Banks
  • 12.1.2. Fintech Firms
  • 12.1.3. Insurance Firms
• 12.2. Government & Public Sector
• 12.3. Healthcare & Life Sciences
• 12.4. IT & Telecommunication
• 12.5. Manufacturing
• 12.6. Retail & Consumer Goods

13. Cloud Services Brokerage Market, by Enterprise Size

• 13.1. Large Enterprises
• 13.2. Small And Medium Enterprises

14. Cloud Services Brokerage Market, by Region

• 14.1. Americas
  • 14.1.1. North America
  • 14.1.2. Latin America
• 14.2. Europe, Middle East & Africa
  • 14.2.1. Europe
  • 14.2.2. Middle East
  • 14.2.3. Africa
• 14.3. Asia-Pacific

15. Cloud Services Brokerage Market, by Group

• 15.1. ASEAN
• 15.2. GCC
• 15.3. European Union
• 15.4. BRICS
• 15.5. G7
• 15.6. NATO

16. Cloud Services Brokerage Market, by Country

• 16.1. United States
• 16.2. Canada
• 16.3. Mexico
• 16.4. Brazil
• 16.5. United Kingdom
• 16.6. Germany
• 16.7. France
• 16.8. Russia
• 16.9. Italy
• 16.10. Spain
• 16.11. China
• 16.12. India
• 16.13. Japan
• 16.14. Australia
• 16.15. South Korea

17. Competitive Landscape

• 17.1. Market Share Analysis, 2024
• 17.2. FPNV Positioning Matrix, 2024
• 17.3. Competitive Analysis
  • 17.3.1. Cloudmore
  • 17.3.2. Wipro Limited
  • 17.3.3. Accenture PLC
  • 17.3.4. Accrets
  • 17.3.5. ActivePlatform
  • 17.3.6. AppDirect, Inc
  • 17.3.7. Arrow Electronics, Inc.
  • 17.3.8. Atos SE
  • 17.3.9. BMC Software, Inc.
  • 17.3.10. BT GmbH & Co. oHG
  • 17.3.11. Capgemini SE
  • 17.3.12. CloudBlue
  • 17.3.13. CloudFX
  • 17.3.14. Cognizant Technology Solutions Corporation
  • 17.3.15. Fujitsu Ltd.
  • 17.3.16. IBM Corporation
  • 17.3.17. InContinuum Software
  • 17.3.18. Infosys Limited
  • 17.3.19. Jamcracker, Inc.
  • 17.3.20. Jenne Inc.
  • 17.3.21. NEC Corporation
  • 17.3.22. NTT Data Inc.
  • 17.3.23. Tata Consultancy Services
  • 17.3.24. VMware, Inc.