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Carrier Billing: Regional Analysis, Key Verticals & Market Forecasts 2023-2027

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    • Infomedia
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    • MessageCloud
    • Mobiyo
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    • PM Connect
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    • Telecoming
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KSA 23.05.04

REPORT OVERVIEW

Juniper Research's new “Carrier Billing” research report presents an independent analysis of the future evolution of this key market. It provides a comprehensive study of the growth of the carrier billing market, key verticals it is used in, and emerging trends in both developed and developing markets.

The report positions 15 vendors via the Juniper Research Competitor Leaderboard; providing an invaluable resource for stakeholders seeking to understand the complex competitive landscape in the market.

This report also presents a comprehensive market forecast; providing extensive insights and actionable data across the below areas, split by 8 key regions and 60 countries:

  • Carrier Billing Revenue
  • Carrier Billing Users
  • Carrier Billing Spend

These metrics are split by the following:

  • Key Verticals
    • Digital Games
    • Digital Videos
    • Digital Music
    • Digital Lifestyle
    • ePublishing
    • Physical Goods
    • Gambling
    • Ticketing
  • Device Used

This research suite includes:

  • Market Trends & Strategies (PDF)
  • Competitor Leaderboard (PDF)
  • Data & Forecasts (PDF & Excel)
  • 12 Months' Access to harvest Online Data Platform

Key Market Statistics - Carrier Billing Spend

Market size in 2023:$70bn
Market size in 2027:$122bn
2023 to 2027 Market Growth:74%

KEY FEATURES

  • Market, Regional & Segment Analysis: Provides an in-depth analysis of the state of play of the carrier billing market, including key trends, assessment of the role of carrier billing in several key markets, as well as analysis of the place of direct carrier billing in a range of different economies, the opportunities this presents, and what vendors should do to take advantage of these opportunities.
  • Key Takeaways & Strategic Recommendations: Key opportunities for carrier billing vendors are highlighted, as well as actionable assessments of the options these present them. Key market trends are also analysed; making this section key reading for carrier billing vendors, mobile network operators and competitors alike.
  • Benchmark Industry Forecasts: 5-year forecasts are provided for the number of users, total spend and total revenue for carrier billing. This is also split by key verticals, including content & commerce, physical goods, gambling and ticketing. Content & commerce is made up of digital content and digital services, which is split into digital games, digital videos, digital music, digital lifestyle content and ePublishing. This data is also split by 8 key regions and 60 countries:
  • North America:
    • Canada, US
  • Latin America:
    • Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay
  • West Europe:
    • Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK
  • Central & East Europe:
    • Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Turkey, Ukraine
  • Far East & China:
    • China, Hong Kong, Japan, South Korea
  • Indian Subcontinent:
    • Bangladesh, India, Nepal, Pakistan
  • Rest of Asia Pacific:
    • Australia, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam
  • Africa & Middle East:
    • Algeria, Egypt, Israel, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates
  • Juniper Research Competitor Leaderboard: Key player capability assessment for 15 carrier billing vendors, via the Juniper Research Competitor Leaderboard.
    • Bango
    • Boku Inc
    • Centili
    • Degica
    • Digital Virgo
    • DIMOCO
    • Fonix
    • Infomedia
    • Kaleyra
    • MessageCloud
    • Mobiyo
    • NTH Mobile
    • PM Connect
    • SLA Digital
    • Telecoming

KEY QUESTIONS ANSWERED

  • 1. How many people will use carrier billing in 2027?
  • 2. How does carrier billing vary between regions?
  • 3. What are carrier billing vendors doing to generate growth?
  • 4. How can carrier billing providers make their offering stand out from other types of mobile payments?
  • 5. Which sectors are most important to the carrier billing market?

COMPANIES REFERENCED

  • Interviewed: Bango, Telecoming.
  • Included in Juniper Research Competitor Leaderboard: Bango, Boku, Centili, Degica, Digital Virgo, DIMOCO, Fonix, Infomedia, Kaleyra, MessageCloud, Mobiyo, NTH Mobile, PM Connect, SLA Digital, Telecoming.
  • Mentioned: 7Eleven, 9mobile, A1, Addict Mobile, Alipay, Amazon, América Móvil, Apple, AT&T, Axiata Group, Badoo, Bango, Bank of Brazil, Bauer Media, Bauer Media Group, Bharti Airtel, BLIK, Boleto Bancário, Bouygues Telecom, BroadwayHD, BT Group, Cell C, Chabab Belouizdad, China Mobile, China Telecom, China Unicorn, Claro, Coca Cola, Crunchyroll, Deutsche Telekom, Disney, Du, Duolingo, EE, ePresse, Etisalat, Evina, Extreme Fighting Championship, Family Mart, Fortumo, France Télévision, Free, Gaana, Gameloft, Gig Capital, Gizer, Goal Acquisitions Corp, Google, HANDYPARKEN, Huawei, Hulu, Hungama, ITV, KDDI, Komoju, Lawson, LINE Pay, Mastercard, MasterClass, mGage, Mobily, Mondia, Movistar, MTN, NBA, Netflix, Nintendo, Noor Play, NTT DOCOMO, O2, OKAST, Ooredoo, Opta Sports, Optus TPG, Oracle, Orange, Paramount, PayPal, Peloton, Personal, Plkomtel, Pokus, Qello Concerts, Rakuten, RBI (Reserve Bank of India), Real Madrid CF, Reliance Jio Infocomm, Rentabiliweb Telcom, Revolut, Rogers, RSC Anderlecht, Samaritan's Purse, Samsung, SFR, Showmax, SL Benfica, Smartfren, Snowplow, Sofortüberweisung.de, SoftBank, Solutions Infini, Spotify, STC, Steam, Strex, T Mobile, Telcom Argentina, Telefónica, Telekom, Telenor, Telkomsel, Telstra, Telus, Tencent, Thales, The Athletic, Three, Ticketmaster, TIM, T-Mobile, Turkcell, Twoo, Txtnation Holdings Ltd, Union Pay, UPI (Unified Payment Interface), Verizon, Vidio, Visa, Vodacom, Wargaming, WeChat, Weverse, WWE, Xbox, XL Axiata, Zain.

DATA & INTERACTIVE FORECAST

The forecast has several key splits, giving an extensive coverage of the quickly developing market:

  • Total Spend via Carrier Billing, split by:
    • Device
    • Content & Commerce
    • Physical Goods
    • Gambling
    • Ticketing
  • Operator Revenue from Carrier Billing, split by:
    • Device
    • Content & Commerce
    • Physical Goods
    • Gambling
    • Ticketing
    • Total Carrier Billing Users
  • Geographic splits: 60
  • Number of Tables: 76
  • Number of Datapoints: 50,000

harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform enabling clients to better understand key data trends and manipulate charts and tables; overlaying different forecasts within the one chart - using the comparison tool. Empower your business with our market intelligence centre, and receive alerts whenever your data is updated.

Interactive Excel (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the interactive scenario tool and compare selected markets side by side in custom charts and tables. IFxl greatly increase a client's ability to both understand a particular market and to integrate their own views into the model.

FORECAST SUMMARY

Carrier billing spend will reach $122 billion globally by 2027; rising from $70 billion in 2023. This growth of 74% over the next four years will be driven by carrier billing expanding beyond content and into physical goods and ticketing.

  • Whilst digital games and video will account for almost 60% of global carrier billing spend by 2027, the report identified digital ticketing as the fastest-growing area - a key focus for carrier billing platforms and operators over the next four years. Maas (Mobility-as-a-Service) subscription platforms will be a vital driver of growth.
  • Carrier billing platforms and operators must look to partner with emerging transport solutions, such as multimodal transport. The subscription-based service is ideally suited to carrier billing owing to the recurring nature of spend aligning to the payment of mobile bills.
  • Whilst accounting for only 2% of global mobile subscribers, it will account for 12% of global carrier billing spend by 2027. A preference for cash amongst consumers and concerns about using payment cards online will drive users to increasingly adopt carrier billing. As such, carrier billing platforms must accelerate their partnerships with online retail merchants, enabling retailers to offer carrier billing payment solutions, and additionally benefit from Japan's higher-than-average carrier billing spend.

Table of Contents

1. Market Trends & Strategies

1. Key Takeaways & Strategic Recommendations

  • 1.1. Key Takeaways
  • 1.2. Strategic Recommendations

2. Market Landscape

  • 2.1. Introduction
    • 2.1.1. The History of Carrier Billing
    • 2.1.2. Implementation
    • 2.1.3. Market Trends
      • i. Subscriptions
      • ii. Bundling

3. Segment Analysis

  • 3.1. Introduction
  • 3.2. Digital Gaming
    • i. Market Landscape
      • Figure 3.1: Mobile Game Monetisation Methods
    • ii. Role of Carrier Billing
    • iii. Juniper Research's View
  • 3.3. Digital Video
    • i. Market Landscape
      • Table 3.2: Netflix Subscribers, Split by Region, 2019-2022, End of Year (m)
    • ii. Role of Carrier Billing
    • iii. Juniper Research's View
  • 3.4. Digital Music
    • i. Market Landscape
    • ii. Role of Carrier Billing
    • iii. Juniper Research's View
  • 3.5. Digital Lifestyle Content
    • i. Market Landscape
    • ii. Role of Carrier Billing
    • iii. Juniper Research's View
  • 3.6. ePublishing
    • i. Market Landscape
    • ii. Role of Carrier Billing
    • iii. Juniper Research's View
  • 3.7. Ticketing
    • i. Market Landscape
    • ii. Role of Carrier Billing
    • iii. Juniper Research's View
  • 3.8. Gambling
    • i. Market Landscape
    • ii. Role of Carrier Billing
    • iii. Juniper Research's View
  • 3.9. Physical Goods
    • i. Role of Carrier Billing
      • Figure 3.3: Total End-user Carrier Billing Spend on Remote Physical Goods ($m), Japan, 2019-2027
    • ii. Juniper Research's View

4. Regional Analysis

  • 4.1. Regional Analysis Introduction
    • Figure 4.1: Total Carrier Billing Users (m), Split by 8 Key Regions, 2022
    • Figure 4.2: Total End-user Spend via Carrier Billing ($m), Split by 8 Key Regions, 2022
  • 4.2. North America
    • 4.2.1. Canada
      • i. Payment Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.3: End-user Spend via Carrier Billing in Canada, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.2.2. US
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.4: End-user Spend via Carrier Billing in the US, Split by Category, 2022
      • iv. Juniper Research's View
  • 4.3. Latin America
    • 4.3.1. Argentina
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.5: End-user Spend via Carrier Billing in Argentina, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.3.2. Brazil
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.6: End-user Spend via Carrier Billing in Brazil, Split by Category, 2022
      • iv. Juniper Research's View
  • 4.4. West Europe
    • 4.4.1. France
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.7: End-user Spend via Carrier Billing in France, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.4.2. Germany
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.8: End-user Spend via Carrier Billing in Germany, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.4.3. UK
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.9: End-user Spend via Carrier Billing in the UK, Split by Category, 2022
      • iv. Juniper Research's View
  • 4.5. Central & East Europe
    • 4.5.1. Poland
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.10: End-user Spend via Carrier Billing in Poland, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.5.2. Turkey
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.11: End-user Spend via Carrier Billing in Turkey, Split by Category, 2022
      • iv. Juniper Research's View
  • 4.6. Far East & China
    • 4.6.1. China
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.12: End-user Spend via Carrier Billing in China, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.6.2. Japan
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.13: End-user Spend via Carrier Billing in Japan, Split by Category, 2022
      • iv. Juniper Research's View
  • 4.7. Indian Subcontinent
    • 4.7.1. India
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.14: End-user Spend via Carrier Billing in India, Split by Category, 2022
      • iv. Juniper Research's View
  • 4.8. Rest of Asia Pacific
    • 4.8.1. Australia
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.15: End-user Spend via Carrier Billing in Australia, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.8.2. Indonesia
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.16: End-user Spend via Carrier Billing in Indonesia, Split by Category, 2022
      • iv. Juniper Research's View
  • 4.9. Africa & Middle East
    • 4.9.1. Nigeria
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.17: End User Spend via Carrier Billing in Nigeria, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.9.2. Saudi Arabia
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.18: End-user Spend via Carrier Billing in Saudi Arabia, Split by Category, 2022
      • iv. Juniper Research's View
    • 4.9.3. South Africa
      • i. Payments Landscape
      • ii. Mobile Networks Landscape
      • iii. Carrier Billing Landscape
        • Figure 4.19: End-user Spend via Carrier Billing in South Africa, Split by Category, 2022
      • iv. Juniper Research's View

2. Competitor Leaderboard

1. Juniper Research: Competitor Leaderboard

  • 1.1. Why Read this Report
    • Table 1.1: Juniper Research Competitor Leaderboard Carrier Billing Vendors Included & Product Portfolio
    • Figure 1.2: Juniper Research Competitor Leaderboard for Carrier Billing
    • Table 1.3: Juniper Research Leaderboard Carrier Billing Vendors & Positioning
    • Table 1.4: Juniper Research Competitor Leaderboard Heatmap Carrier Billing Vendors

2. Company Profiles

  • 2.1. Vendor Profiles
    • 2.1.1. Bango
      • i. Corporate
        • Table 2.1: Bango's Financial Snapshot ($m), 2019-2021
        • Table 2.2: Bango's Rounds of Funding ($m), 2002-2020
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.2. Boku
      • i. Corporate
        • Table 2.3: Boku's Rounds of Investment ($m), 2009-2016
        • Table 2.4: Boku's Financial Snapshot ($m), 2019-2021
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.3. Centili
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
        • Figure 2.5: Centili Fusion Bundling Platform
        • Figure 2.6: Centili Maestro Managed Services Platform
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.4. Degica
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.5. Digital Virgo
      • i. Corporate
      • ii. Geographic Spread
        • Figure 2.7: Map of Digital Virgo's Locations, Split by Locations (Dark) and Connections (Light)
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.6. DIMOCO
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.7. Fonix
      • i. Corporate
        • Table 2.8: Fonix's Financial Snapshot ($m), 2020-2022
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.8. Infomedia
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.9. Kaleyra
      • i. Corporate
        • Table 2.9: Kaleyra's Financial Snapshot ($m), 2020-2022
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.10. MessageCloud
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.11. Mobiyo
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.12. NTH Mobile
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.13. PM Connect
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.14. SLA Digital
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.15. Telecoming
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
  • 2.2. Juniper Research Leaderboard Assessment Methodology
    • 2.2.1. Limitations & Interpretation
      • Table 2.10: Juniper Research Competitor Leaderboard Scoring Criteria

3. Data & Forecasting

1. Carrier Billing Introduction

  • 1.1. Introduction
  • 1.2. Methodology & Assumptions
    • 1.2.1. Digital Goods
    • 1.2.2. Other Segments
      • Figure 1.1: Carrier Billing in Content & Commerce: Forecast Methodology
      • Figure 1.2: Carrier Billing Ticketing Forecast Methodology
      • Figure 1.3: Carrier Billing for Physical Goods Forecast Methodology
      • Figure 1.4: Carrier Billing for Gambling Forecast Methodology

2. Carrier Billing - Digital Content Forecasts

  • 2.1. Market Summary
    • 2.1.1. Carrier Billing Revenue
      • Figure 2.1: Total Operator Billed Revenue from Carrier Billing Spend ($m), Split by 8 Key Regions, 2022-2027
    • 2.1.2. Carrier Billing Spend
      • Figure & Table 2.2: Total End-user Spend via Carrier Billing ($m), Split by 8 Key Regions, 2022-2027
    • 2.1.3. Segment Splits
      • Figure & Table 2.3: Total End-user Spend via Carrier Billing ($m), Split by Category, 2022-2027
    • 2.1.4. Carrier Billing Users
      • Figure & Table 2.4: Total Carrier Billing Users (m), Split by 8 Key Regions, 2022-2027
  • 2.2. Device Splits
    • 2.2.1. End-user Spend by Device
      • Figure & Table 2.5: Total End-user Carrier Billing Spend ($m), Split by Device, 2022-2027
  • 2.3. Content & Commerce
    • 2.3.1. Revenue from Content & Commerce
      • Figure & Table 2.6: Operator-billed Carrier Billing Revenue Attributable to Content & Commerce ($m), Split by 8 Key Regions, 2022-2027
    • 2.3.2. Digital Games
      • Figure & Table 2.7: Total End-user Carrier Billing Spend on Digital Games ($m), Split by 8 Key Regions, 2022-2027
    • 2.3.3. Digital Videos
      • Figure & Table 2.8: Total End-user Carrier Billing Spend on Digital Videos ($m), Split by 8 Key Regions, 2022-2027
    • 2.3.4. Digital Music
      • Figure & Table 2.9: Total End-user Carrier Billing Spend on Digital Music ($m), Split by 8 Key Regions, 2022-2027
  • 2.4. Other Segments
    • 2.4.1. Ticketing
      • Figure & Table 2.10: Total Ticketing Spend Made via Carrier Billing per annum ($m), Split by 8 Key Regions, 2022-2027
    • 2.4.2. Physical Goods
      • Figure & Table 2.11: Total End-user Carrier Billing Spend on Remote Physical Goods ($m), Split by 8 Key Regions, 2022-2027
    • 2.4.3. Gambling
      • Figure & Table 2.12: Total Mobile Casino Gambling Wager Value Made via Carrier Billing per annum ($m), split by 8 Key Regions, 2022-2027
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